RoadVitals

2022 Newmar Kountry Star

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 1, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 4, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2022 Newmar Kountry Star, most frequently naming the steering, brakes and driver assistance categories. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering350.0%
  • Brakes116.7%
  • Driver assistance116.7%
  • Electrical116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V584000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Aug 4, 2022
1,060 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
The risk: A propane leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov
22V234000

SEATS

Apr 11, 2022
4,961 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov
22V166000

STEERING:CRITICAL FASTENERS

Mar 17, 2022
1,277 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
The risk: Loss of steering control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalSteering
Filed Aug 1, 2023

The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the steering column needed to be replaced. The manufacturer was notified of the failure. The RV was not repaired. The failure mileage was approximately 13,000.

NHTSA ID
11535703
Incident
Apr 1, 2022
Mileage
13,000 mi
Driver assistanceSteering
Filed Sep 25, 2022

The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault however this is excessive and presents a danger.

NHTSA ID
11486255
Incident
Sep 20, 2022
BrakesSteering
Filed Jun 30, 2022

Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or independent service center, multiple owners of this model year have stated this occurs. This vehicle has not been inspected as the dealership advised to just “monitor’ the problem and log any reoccurrence. Warnings in red and yellow appeared on Feb 11, 2022, April 34, 2022 and June 30 2022. Photos of both warnings are uploaded.

NHTSA ID
11471882
Incident
Jun 30, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22V 584

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Due to notification from Manchester Tank, the manufacturer of the LP tank, and a bulletin from RegO, the manufacturer of the LP tank service valve, Newmar has issued recall NHTSA #22V 584 and TC# 2022-550.

22V 234

ELECTRICAL SYSTEM

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.

22V 166

STEERING:COLUMN; STEERING:LINKAGES

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis.

21V 542

EQUIPMENT; STEERING

Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 369). In response, Newmar Corporation is issuing recall NHTSA # 21V 542.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Kountry Star by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023010—
2022Viewing340—
2021160—
2020250—
2010000—
2009000—
2008020—
2007340—
2006150—
2005380—
2004690—
20036100—
2002780—
2001870—
2000350—
1999130—
1998030—
1997030—
1996120—
1995020—
1994010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.