2024 Nissan Ariya

The car will not start nor move. The warning states "EV system off." The battery is still charged to 31%. No warning appeared prior to the car not starting.

NHTSA ID

11775526

Incident

Nov 3, 2026

The contact owns a 2024 Nissan Ariya. The contact stated that after purchasing the vehicle, there was a whining and ringing sound coming from the vehicle. There was a grinding sound while making a hard turn. The dealer was contacted to return the vehicle. While driving, there was an abnormally loud bang. The vehicle suddenly decelerated from 80 MPH to zero while moving over, and a crash was avoided. There was a burning rubber odor coming from the vehicle. The vehicle was towed to the local dealer, where it was diagnosed and determined that the gear reduction was the cause of the failure. The contact was awaiting approval for the repair. The failure mileage was approximately 15,000.

NHTSA ID

11768357

Incident

Sep 30, 2026

Mileage

15,000 mi

2024 Nissan Ariya Evolve+ e-4ORCE, manufactured 11/2023, approximately 15,544 miles. Vehicle began displaying "Service EV System" when attempting Level 2 charging and would intermittently refuse to charge. Dealer diagnostic scan showed DTC P2E2B-12 (Drive Motor A Excitation Current) and P0AA6-23 (Electric Insulation/high-voltage isolation fault). Dealer physically tested the front traction motor and documented excitation resistance of 2.56 ohms, outside Nissan specification. Front traction motor was replaced. After front motor replacement, P0AA6 remained. Dealer isolated/tested rear traction motor and documented failed insulation resistance. Rear traction motor was then replaced. Both traction motors therefore required replacement at approximately 15,500 miles. Replacement parts shown on repair order are front traction motor 290A0-5MP0F and rear traction motor 290A0-5MR2F. Following replacement of both motors, the high-voltage isolation fault cleared and the vehicle resumed normal Level 2 and Level 3 charging. No crash, fire, or injury occurred. Reporting because failure of the electrical insulation systems in both high-voltage traction motors at low mileage may indicate a traction-motor/high-voltage system defect.

NHTSA ID

11761547

Incident

Jul 15, 2026

Car's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.

NHTSA ID

11742502

Incident

Jun 6, 2026

My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve+. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately $1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.

NHTSA ID

11729797

Incident

Jan 15, 2026

The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV system. The EV lithium battery showed a charge capacity of 37%. With some luck the tow technician was about to get the vehicle to go into Neutral and move the vehicle so it could be put on the flatbed tow-truck. Surprised and concerned that the 12v battery failed without warning and within such a short amount of time from new car purchase.

NHTSA ID

11682685

Incident

Aug 21, 2025

While charging my vehicle, the charger failed to stop the charging session on command. I was unable to stop the charging session from the vehicle as well. I was therefore unable to move the vehicle for any reason (medical emergency or other urgent reason) until the state of charge reached 100%.

NHTSA ID

11650001

Incident

Mar 15, 2025

1/18/2025 EV SYSTEM SHOT OFF, Car is totally malfunction, can't accelerate and stop in the middle of FWY-15, CA, Can't turn it back on. We are at speed 70-80 mph and no warning, suddenly the EV System shut off, only take 3-5 second and fully stop in the middle of I-15 FWY at Barstow, CA. Had AAA tow service and front camera clip. this is a recall level malfunction!

NHTSA ID

11637665

Incident

Jan 18, 2025

WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of NTB14-032.

MYNISSAN APP FEATURES ARE NOT WORKING AND SIM ID:TEST-ICCD-ID IF YOU CONFIRM The customer states any of the following: · The features within the MyNISSAN® app are not working. · The car icon on the infotainment system display has a slash through it. · A green light on SOS button, but SOS will not call out. HINT: The MyNISSAN app provides remote vehicle functions such as a vehicle locator and door lock/unlock, EV-specific functions such as battery state of charge and charging status, vehicle status & maintenance, owner account functions, and security & notifications through a compatible device such as a smartphone. AND Figure 1 ACTION 1. Confirm SIM ID information. 2. Replace the Telematics Communications Unit (TCU) if applicable. 3. Reprogram or replace the Around View Monitor (AVM) Electronic Control Unit (ECU), whichever is applicable. 4. Erase the DTCs.

STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient temperature is considered hot, for example around 40°C (104°F). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Amplifier-Control, Air Conditioner (A/C auto amp) part number. 2. Reprogram the A/C auto amp, if applicable. 3. Confirm the current Controller Assy – Refrigerator (Heat pump control unit) part number. 4. Reprogram the Controller Assy – Refrigerator (Heat pump control unit) after reprogramming the A/C auto amp, if applicable. 5. Erase all DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.