Car's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.
- NHTSA ID
- 11742502
- Incident
- Jun 6, 2026
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 6 NHTSA owner-reported complaints for the 2024 Nissan Ariya, most frequently naming the driver assistance, electrical and fuel system categories. 25 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2024 | 1 | 1 |
| Jan 2025 | 1 | 2 |
| Mar 2025 | 1 | 3 |
| Aug 2025 | 1 | 4 |
| Apr 2026 | 1 | 5 |
| Jun 2026 | 1 | 6 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
Car's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.
My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve+. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately $1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.
The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV system. The EV lithium battery showed a charge capacity of 37%. With some luck the tow technician was about to get the vehicle to go into Neutral and move the vehicle so it could be put on the flatbed tow-truck. Surprised and concerned that the 12v battery failed without warning and within such a short amount of time from new car purchase.
While charging my vehicle, the charger failed to stop the charging session on command. I was unable to stop the charging session from the vehicle as well. I was therefore unable to move the vehicle for any reason (medical emergency or other urgent reason) until the state of charge reached 100%.
1/18/2025 EV SYSTEM SHOT OFF, Car is totally malfunction, can't accelerate and stop in the middle of FWY-15, CA, Can't turn it back on. We are at speed 70-80 mph and no warning, suddenly the EV System shut off, only take 3-5 second and fully stop in the middle of I-15 FWY at Barstow, CA. Had AAA tow service and front camera clip. this is a recall level malfunction!
EV system failure when starting trip created car that could move sluggishly but was unable to perform. Car has 120 miles on OD
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
ELECTRICAL SYSTEM
HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient temperature is considered hot, for example around 40°C (104°F). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Amplifier-Control, Air Conditioner (A/C auto amp) part number. 2. Reprogram the A/C auto amp, if applicable. 3. Confirm the current Controller Assy – Refrigerator (Heat pump control unit) part number. 4. Reprogram the Controller Assy – Refrigerator (Heat pump control unit) after reprogramming the A/C auto amp, if applicable. 5. Erase all DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; SERVICE BRAKES
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; SERVICE BRAKES
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.