2023 Nissan Ariya

We drove about 20 miles this past Saturday and parked the car. It was the 3rd time we had stopped and parked. We went into a house to potentially purchase and when returned we started the car and put it in reverse and it would not move. The screen read low power mode and would not move. The front passenger side wheel was turned to the far right and tilted. When putting it drive the wheel would straighten , but when putting in reverse it would do the same thing. Car was towed to the Nissan dealer and told the tie rod was broken.

NHTSA ID

11774387

Incident

Oct 24, 2026

The 12V battery failed and it smelled like rotten eggs releasing toxic fumes. I've been researching this is a common issue on the nissan ariya 2023.

NHTSA ID

11773070

Incident

Oct 20, 2026

On [XXX], my vehicle experienced a severe malfunction while charging at an EVgo station located at the [XXX] shopping center on the Olson 350kW charger. Upon attempting to operate the vehicle after the charging session, the "EV System Off" warning triggered, causing a total failure of the vehicle to engage its powertrain. Mind you, the charge got the vehicle to 96%. A subsequent inspection revealed that the vehicle's original 12V auxiliary battery had dropped to a critically low 10 V while the car itself remained at 96%. Even after jumpstarting the car and completely replacing the failed unit with a brand new battery from AutoZone, the persistent error message remained, indicating a deeper malfunction within the high-voltage power distribution system (such as the battery junction box, contactors, or inverter software control) induced during the high-power charging session. The vehicle and its components are available for inspection upon request. This failure put my safety and the safety of others at risk because it left the vehicle completely immobilized and stranded at a high-voltage charging stall in a busy public shopping center, creating a hazardous obstruction and exposing me to active traffic within the parking facility. The problem has since been confirmed by an authorized service provider, as the vehicle had to be towed directly to the Mossy Nissan dealership here in Houston for diagnostic testing. Aside from the dealership, the vehicle has not yet been inspected by the manufacturer's corporate investigators, police, or insurance representatives. Prior to the complete failure, there were no advance symptoms; the "EV System Off" warning lamp and message appeared suddenly on the dashboard today immediately after disconnecting from the charger. I paid $286.59 for a new battery(receipt attached) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771861

Incident

Oct 17, 2026

Following a manufacturer-authorized warranty repair on the reduction gear, the front subframe and suspension mounting hardware were left unsecured. An authorized Nissan dealership inspected the vehicle, reproduced the issue, and officially confirmed that these critical structural components are loose. The vehicle exhibits severe mechanical clunking and knocking noises, which began immediately after the initial repair. Operating the vehicle with a loose subframe creates an imminent risk of component separation or sudden loss of steering control. The vehicle is fully intact and available for immediate inspection upon request.

NHTSA ID

11770509

Incident

Oct 9, 2026

My Nissan Ariya has an abnormal, high-pitched, cicada-like noise during acceleration. The noise appears to be associated with the electric propulsion system, electric motor, reduction gear, or another related drivetrain component, although the exact source has not been diagnosed. The vehicle is available for inspection upon request, and I can demonstrate the noise under the conditions in which it occurs. The abnormal noise raises concern about a potential defect in the vehicle’s electric propulsion or drivetrain system. If the noise is caused by a failing component, the underlying issue could potentially worsen and affect vehicle operation while driving. This is particularly concerning during acceleration in traffic, where reliable and predictable vehicle performance is important. I am reporting the issue so that it can be investigated to determine whether it presents a safety risk. The vehicle was presented to a dealer for evaluation. The abnormal noise was reproduced during the inspection. However, technician claimed that this noise is normal in electric vehicles. To date, the vehicle has been inspected by Gerald Nissan of Naperville. No formal determination of the cause of the noise has been provided. I am submitting this complaint to request further investigation into the potential defect. I have not observed any warning lights or dashboard messages associated with this issue. The primary symptom is an abnormal, high-pitched, cicada-like noise that occurs during acceleration. I first noticed the issue around XXX at approximately 25K miles. The noise persisted ever since.

NHTSA ID

11770473

Incident

Jun 6, 2026

My 2023 Nissan Ariya was making a cicada/whining sound under low acceleration. This was found by my local Nissan dealer to be a defect with the reduction gear. The dealership replaced the reduction gear under the powertrain warranty. This issue was present at just under 50,000 miles. Without replacement, the component could fail entirely leading to a total loss of power to the wheels, posing a safety risk while driving. There were no warning lamps on or any indication of a failing component other than the sound getting gradually louder. It took some research to figure out if the sound was normal or not. If I had not researched and inquired with my dealer, the problem would have gone unchecked and put me in danger of losing power while driving.

NHTSA ID

11770468

Incident

Apr 23, 2026

A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.

NHTSA ID

11767699

Incident

Aug 15, 2026

The vehicle EV systems keeps going off and having us stranded on major highways - this an ongoing issue and has not been resolved by Nissan

NHTSA ID

11764647

Incident

Sep 13, 2026

WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of NTB14-032.

MYNISSAN APP FEATURES ARE NOT WORKING AND SIM ID:TEST-ICCD-ID IF YOU CONFIRM The customer states any of the following: · The features within the MyNISSAN® app are not working. · The car icon on the infotainment system display has a slash through it. · A green light on SOS button, but SOS will not call out. HINT: The MyNISSAN app provides remote vehicle functions such as a vehicle locator and door lock/unlock, EV-specific functions such as battery state of charge and charging status, vehicle status & maintenance, owner account functions, and security & notifications through a compatible device such as a smartphone. AND Figure 1 ACTION 1. Confirm SIM ID information. 2. Replace the Telematics Communications Unit (TCU) if applicable. 3. Reprogram or replace the Around View Monitor (AVM) Electronic Control Unit (ECU), whichever is applicable. 4. Erase the DTCs.

STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.

*****De a ler An n o u ncem e nt ***** Nissan is conducting a service campaign on certain model year 20 23 Nissan Ariya vehicles identified in Service Comm and National Service History – Open Campaigns. Condition: The affected vehicles were previously subject to a global recall related to the front traction motor initiated in May 2024 (Recall 24V - 391 in the US). The repair instructions contained incorrect torque tightening specifications, and as a result, the front two (2) mounting bolts may have been overtightened during reinstallation of the traction motor assembly. Overtightened bolts may loosen resulting in abnormal noise from the front suspension. However, the bolts will be retained even if they loosen because they are fully covered by the fender protector and air guide. Remedy: The d ealer will replace the two front side mounting bolts and tighten with correct torque. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaign I.D. P 6A01 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and complete the remedy . 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.

CAMPAIGN BULLETIN Front Suspension Bolts Voluntary Service Campaign Campaign ID : P6A01 Date: April 21, 2026 *****De a ler An n o u ncem e nt ***** Nissan is conducting a service campaign on certain model year 20 23 Nissan Ariya vehicles identified in Service Comm and National Service History – Open Campaigns. Condition: The affected vehicles were previously subject to a global recall related to the front traction motor initiated in May 2024 (Recall 24V - 391 in the US). The repair instructions contained incorrect torque tightening specifications, and as a result, the front two (2) mounting bolts may have been overtightened during reinstallation of the traction motor assembly. Overtightened bolts may loosen resulting in abnormal noise from the front suspension. However, the bolts will be retained even if they loosen because they are fully covered by the fender protector and air guide. Remedy: The d ealer will replace the two front side mounting bolts and tighten with correct torque. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaign I.D. P 6A01 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and complete the remedy . 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer .

VOLUNTARY SERVICE CAMPAIGN 2023 ARIYA; FRONT SUSPENSION MEMBER BOLT REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 ARIYA vehicles to replace the two (2) frontmost Front Suspension Member bolts. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P6A01 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.