RoadVitals

2023 Audi Q5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 7, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
5 injuries, 0 deaths reported

Overview

Our database contains 46 NHTSA owner-reported complaints for the 2023 Audi Q5, most frequently naming the driver assistance, electrical and engine categories. 5 safety recalls have been issued covering this model year; and 832 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE

May 7, 2025
89,417 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
The risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
The remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Volkswagen Group of America, Inc.Manufacturer number 15ZKView on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Feb 12, 2025
20,201 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
The risk: A high-voltage battery that overheats increases the risk of a fire.
The remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Volkswagen Group of America, Inc.Manufacturer number 93AAView on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Nov 27, 2024
4,616 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
The risk: A high-voltage battery that overheats increases the risk of a fire.
The remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Volkswagen Group of America, Inc.Manufacturer number 93AAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lightingVisibility
Filed Nov 5, 2026
Crash reported

The LED headlamps on this vehicle model create a serious visibility issue when driving at night, particularly when “low” beams are in use. The low beams are weak and ineffective and the driver’s vision is obscured by cloudiness that obstructs the illumination of the street and/or objects ahead. This issue was reported to the dealership, Parker Auto Group in [XXX] shortly after the vehicle was purchased and the dealer response was that the reason for the cloudiness was that they were LED headlights. That’s not an explanation. That’s telling me what I already know. This is a serious safety issue for night drivers, as the cloudiness in the headlamps obscures objects in the road, such as animals and other road hazards. I firmly believe this issue is a serious enough safety concern to order a recall and force Lexus to correct this serious deficiency in illumination. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11775880
Incident
Jul 28, 2026
Powertrain (other)
Filed Nov 2, 2026

My vehicle (and other similar Audi across the United States suffer from a known shuddering defect that is the subject of an Audi Technical Service Bulletin. From a standing stop the vehicle begins to shudder at varying levels of severity until the car smooths out as it gains speed. At times it gives the appearance that the car is about to stall and this poses a safety concern. Audi knows this is a problem with the center differential and their Technical Service Bulletin requires the dealer to first change the center differential oil prior to considering the replacement of the center differential itself. The problem is that Audi requires their specific differential oil and this oil is on back-order with no known delivery date. The result is that owners such as myself are left to deal with this near constant shuddering issue as each stop/start which Audi claims is just a "comfort issue". The dealership has advised they have no knowledge as to when the oil will be back in stock and their hands are tied until the oil arrives. I then reached out to Audi of America to seek their intervention and they referred me back to the dealership. Audi continues to sell new vehicles so there is an inventory/supply of center differential oil available within the Audi corporate organization. Their refusal to source the oil for existing Audi owners who have this shuddering problem indicates an intentional decision to support new car sales versus repairing existing Audi vehicles. I reached out to Audi Headquarters in Germany for assistance but was referred back to Audi of America, which as noted above, provided no assistance in resolving this issue. The natural reaction when the vehicle starts to shudder is to step on the brake as it feels like the car is going to stall. This is a safety issue, not a comfort issue. Audi should be required to source this center differential oil to existing dealerships with vehicles suffering from this defect along with new car sales.

NHTSA ID
11775110
Incident
Sep 1, 2026
AirbagsSeat belts
Filed Oct 13, 2026

While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.

NHTSA ID
11770827
Incident
Oct 13, 2026
Driver assistance
Filed Sep 8, 2026

While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.

NHTSA ID
11762704
Incident
Jun 20, 2025
EngineFuel systemPowertrain (other)
Filed Jul 28, 2026

On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident. The vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. The loss of power created a serious safety risk because the vehicle could no longer accelerate or operate normally in traffic. I pulled over as soon as it was safe, shut the vehicle off, and had it towed. The vehicle had approximately 74,945 miles at the time of the incident. An independent auto repair shop performed a diagnostic inspection and documented fault codes P030300 for a cylinder 3 misfire, P130A00 indicating cylinder 3 fuel injection had been disabled to protect the catalytic converter, and P013B00 involving the rear oxygen sensor. The technician reported severe connecting-rod knock from inside the engine block and found a large amount of metallic debris in the engine oil. The shop concluded that the engine had suffered catastrophic internal failure and required replacement. The symptoms and findings closely resemble the connecting-rod failure condition described in Audi recall 13i5 / NHTSA recall 22V753, although Audi advised that my VIN is not currently included. The vehicle is now at an authorized Audi dealership for further diagnosis. I am reporting this because the sudden loss of power and internal engine failure occurred while the vehicle was being driven and could have resulted in a crash. I request that NHTSA review whether my vehicle experienced the same or a substantially similar connecting-rod failure as the 2023 vehicles covered by recall 22V753, despite my VIN not currently being included.

NHTSA ID
11753333
Incident
Jul 23, 2026
Driver assistance
Filed Jul 12, 2026
2 injuries reported

I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.

NHTSA ID
11749866
Incident
Jul 12, 2026
BrakesDriver assistanceElectrical
Filed Jun 29, 2026

CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26). The EPB is designed to disengage automatically. There was a dashboard warning light --RED--symbol--brake failure that flashed when the ignition was started. The occupants drove the vehicle approx 50 ft before the vehicle's Automatic EBS and/or Automatic Parking Braking (Maneuver Assist) shut down the vehicle completely because EPB was still engaged after gear shifts--R and D. |DTC| Diag 01500060-15TU (202729223) Terminal 75X (Relief Relay for X-Contact). [DTC 01500 / 015000] Diagnostic Lookup [Root Causes]: Blown Fuse: A fuse (typically on the main power distribution block) protecting the relief relay circuit has failed. Faulty Relay: The J59 X-Contact Relief Relay has mechanically stuck open or failed internally. Wiring/Ground Fault: Corroded, pinched, or damaged wires along the steering column or under the dashboard. Low Battery Voltage: Insufficient system voltage can trigger relay dropout during vehicle start-up. [Immediate Next Steps] Check Voltage: This was not done at Bozeman Audi dealership [DTC] The Audi repair sequence "27068950" Battery Charging / Testing (Labour Operation Number: 27068950) associated with the 12V/48V electrical system on an Audi. Audi Automatic Braking System—Audi pre sense®—includes Automatic Emergency Braking (AEB). Automatic Parking Braking (Park Assist / Maneuver Assist): This operates when parking or reversing. "In the 2023 Audi Q5, the Electronic Parking Brake (EPB)—the physical switch marked with a (P) on your center console—acts as the ultimate mechanical failsafe and anchor. It interacts differently with the Automatic Emergency Braking (AEB) and Automatic Parking Braking (Maneuver Assist) systems based on speed, safety protocols, and driver behavior." Safety Recall 93AA

NHTSA ID
11747307
Incident
Jun 16, 2026
BrakesDriver assistance
Filed Jun 23, 2026

Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership. Audi dealership in two states failed to use OMB II reader to scan codes at the time of emergency visit. Vehicle was released to owner without scanning codes at the time of the emergency therefore owner acquired more than 3-4 consecutive drive cycles before scheduled repair appointment 7 days after emergency incident described above because the Audi dealerships in two states (vehicle occupants were traveling long distance) failed to read and store computer codes immediately after emergency incident with the automatic braking system. This incident made the vehicle inoperable and placed the occupants of the vehicle in an unsafe situation. The failure at the Audi dealerships to retrieve codes at the time of the emergency incident prolonged a permanent repair and will make vehicle evaluation/assessment for safety less reliable given that no evaluation or assessment was done at the time of the emergency at the dealerships and before the vehicle codes were automatically cleared after 3-4 consecutive ‘drive cycles.’ Requested an incline field test with vehicle — place the vehicle in similar conditions— incline — and test automatic emergency braking system— during scheduled appointment 7 days after incident.

NHTSA ID
11745968
Incident
Jun 16, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

TSB_2059363_7

SUSPENSION

This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.

TSB_2082976_3

This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team.

TSB_2077593_3

ENGINE

This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature too high.

TSB_2075199_3

ELECTRICAL SYSTEM

This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).

TSB_2080517_5

ELECTRICAL SYSTEM

This bulletin provides information when the starter battery is discharged or malfunctioning.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026400—
2025491052.5
2024204049.6
2023Viewing465064.7
2022224065.6
2021758055.4
2020256062.2
2019535062.0
20182096056.2
2017425057.2
2016785062.4
20151006056.8
20141055056.2
2013895050.3
20121686047.6
20111435049.4
20101004046.7
2009316053.4
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.