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2023 Audi Q5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 46 NHTSA owner-reported complaints for the 2023 Audi Q5, most frequently naming the driver assistance, electrical and engine categories. 5 safety recalls have been issued covering this model year; and 832 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2023 | 1 | 1 |
| Jul 2023 | 1 | 2 |
| Aug 2023 | 2 | 4 |
| Sep 2023 | 1 | 5 |
| Oct 2023 | 1 | 6 |
| Jan 2024 | 2 | 8 |
| Feb 2024 | 5 | 13 |
| Mar 2024 | 1 | 14 |
| Apr 2024 | 3 | 17 |
| Jun 2024 | 2 | 19 |
| Jul 2024 | 2 | 21 |
| Oct 2024 | 2 | 23 |
| Feb 2025 | 1 | 24 |
| Apr 2025 | 1 | 25 |
| May 2025 | 2 | 27 |
| Sep 2025 | 3 | 30 |
| Jan 2026 | 2 | 32 |
| Feb 2026 | 1 | 33 |
| Mar 2026 | 2 | 35 |
| Apr 2026 | 2 | 37 |
| May 2026 | 1 | 38 |
| Jun 2026 | 2 | 40 |
| Jul 2026 | 2 | 42 |
| Sep 2026 | 1 | 43 |
| Oct 2026 | 1 | 44 |
| Nov 2026 | 2 | 46 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1525.9%
- Electrical1017.2%
- Engine712.1%
- Powertrain (other)610.3%
- Airbags46.9%
- Brakes46.9%
- Visibility23.4%
- Fuel system23.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The LED headlamps on this vehicle model create a serious visibility issue when driving at night, particularly when “low” beams are in use. The low beams are weak and ineffective and the driver’s vision is obscured by cloudiness that obstructs the illumination of the street and/or objects ahead. This issue was reported to the dealership, Parker Auto Group in [XXX] shortly after the vehicle was purchased and the dealer response was that the reason for the cloudiness was that they were LED headlights. That’s not an explanation. That’s telling me what I already know. This is a serious safety issue for night drivers, as the cloudiness in the headlamps obscures objects in the road, such as animals and other road hazards. I firmly believe this issue is a serious enough safety concern to order a recall and force Lexus to correct this serious deficiency in illumination. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11775880
- Incident
- Jul 28, 2026
My vehicle (and other similar Audi across the United States suffer from a known shuddering defect that is the subject of an Audi Technical Service Bulletin. From a standing stop the vehicle begins to shudder at varying levels of severity until the car smooths out as it gains speed. At times it gives the appearance that the car is about to stall and this poses a safety concern. Audi knows this is a problem with the center differential and their Technical Service Bulletin requires the dealer to first change the center differential oil prior to considering the replacement of the center differential itself. The problem is that Audi requires their specific differential oil and this oil is on back-order with no known delivery date. The result is that owners such as myself are left to deal with this near constant shuddering issue as each stop/start which Audi claims is just a "comfort issue". The dealership has advised they have no knowledge as to when the oil will be back in stock and their hands are tied until the oil arrives. I then reached out to Audi of America to seek their intervention and they referred me back to the dealership. Audi continues to sell new vehicles so there is an inventory/supply of center differential oil available within the Audi corporate organization. Their refusal to source the oil for existing Audi owners who have this shuddering problem indicates an intentional decision to support new car sales versus repairing existing Audi vehicles. I reached out to Audi Headquarters in Germany for assistance but was referred back to Audi of America, which as noted above, provided no assistance in resolving this issue. The natural reaction when the vehicle starts to shudder is to step on the brake as it feels like the car is going to stall. This is a safety issue, not a comfort issue. Audi should be required to source this center differential oil to existing dealerships with vehicles suffering from this defect along with new car sales.
- NHTSA ID
- 11775110
- Incident
- Sep 1, 2026
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
- NHTSA ID
- 11770827
- Incident
- Oct 13, 2026
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
- NHTSA ID
- 11762704
- Incident
- Jun 20, 2025
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident. The vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. The loss of power created a serious safety risk because the vehicle could no longer accelerate or operate normally in traffic. I pulled over as soon as it was safe, shut the vehicle off, and had it towed. The vehicle had approximately 74,945 miles at the time of the incident. An independent auto repair shop performed a diagnostic inspection and documented fault codes P030300 for a cylinder 3 misfire, P130A00 indicating cylinder 3 fuel injection had been disabled to protect the catalytic converter, and P013B00 involving the rear oxygen sensor. The technician reported severe connecting-rod knock from inside the engine block and found a large amount of metallic debris in the engine oil. The shop concluded that the engine had suffered catastrophic internal failure and required replacement. The symptoms and findings closely resemble the connecting-rod failure condition described in Audi recall 13i5 / NHTSA recall 22V753, although Audi advised that my VIN is not currently included. The vehicle is now at an authorized Audi dealership for further diagnosis. I am reporting this because the sudden loss of power and internal engine failure occurred while the vehicle was being driven and could have resulted in a crash. I request that NHTSA review whether my vehicle experienced the same or a substantially similar connecting-rod failure as the 2023 vehicles covered by recall 22V753, despite my VIN not currently being included.
- NHTSA ID
- 11753333
- Incident
- Jul 23, 2026
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
- NHTSA ID
- 11749866
- Incident
- Jul 12, 2026
CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26). The EPB is designed to disengage automatically. There was a dashboard warning light --RED--symbol--brake failure that flashed when the ignition was started. The occupants drove the vehicle approx 50 ft before the vehicle's Automatic EBS and/or Automatic Parking Braking (Maneuver Assist) shut down the vehicle completely because EPB was still engaged after gear shifts--R and D. |DTC| Diag 01500060-15TU (202729223) Terminal 75X (Relief Relay for X-Contact). [DTC 01500 / 015000] Diagnostic Lookup [Root Causes]: Blown Fuse: A fuse (typically on the main power distribution block) protecting the relief relay circuit has failed. Faulty Relay: The J59 X-Contact Relief Relay has mechanically stuck open or failed internally. Wiring/Ground Fault: Corroded, pinched, or damaged wires along the steering column or under the dashboard. Low Battery Voltage: Insufficient system voltage can trigger relay dropout during vehicle start-up. [Immediate Next Steps] Check Voltage: This was not done at Bozeman Audi dealership [DTC] The Audi repair sequence "27068950" Battery Charging / Testing (Labour Operation Number: 27068950) associated with the 12V/48V electrical system on an Audi. Audi Automatic Braking System—Audi pre sense®—includes Automatic Emergency Braking (AEB). Automatic Parking Braking (Park Assist / Maneuver Assist): This operates when parking or reversing. "In the 2023 Audi Q5, the Electronic Parking Brake (EPB)—the physical switch marked with a (P) on your center console—acts as the ultimate mechanical failsafe and anchor. It interacts differently with the Automatic Emergency Braking (AEB) and Automatic Parking Braking (Maneuver Assist) systems based on speed, safety protocols, and driver behavior." Safety Recall 93AA
- NHTSA ID
- 11747307
- Incident
- Jun 16, 2026
Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership. Audi dealership in two states failed to use OMB II reader to scan codes at the time of emergency visit. Vehicle was released to owner without scanning codes at the time of the emergency therefore owner acquired more than 3-4 consecutive drive cycles before scheduled repair appointment 7 days after emergency incident described above because the Audi dealerships in two states (vehicle occupants were traveling long distance) failed to read and store computer codes immediately after emergency incident with the automatic braking system. This incident made the vehicle inoperable and placed the occupants of the vehicle in an unsafe situation. The failure at the Audi dealerships to retrieve codes at the time of the emergency incident prolonged a permanent repair and will make vehicle evaluation/assessment for safety less reliable given that no evaluation or assessment was done at the time of the emergency at the dealerships and before the vehicle codes were automatically cleared after 3-4 consecutive ‘drive cycles.’ Requested an incline field test with vehicle — place the vehicle in similar conditions— incline — and test automatic emergency braking system— during scheduled appointment 7 days after incident.
- NHTSA ID
- 11745968
- Incident
- Jun 16, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
SUSPENSION
This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team.
ENGINE
This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature too high.
ELECTRICAL SYSTEM
This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).
ELECTRICAL SYSTEM
This bulletin provides information when the starter battery is discharged or malfunctioning.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 4 | 0 | 0 | — |
| 2025 | 49 | 1 | 0 | 52.5 |
| 2024 | 20 | 4 | 0 | 49.6 |
| 2023Viewing | 46 | 5 | 0 | 64.7 |
| 2022 | 22 | 4 | 0 | 65.6 |
| 2021 | 75 | 8 | 0 | 55.4 |
| 2020 | 25 | 6 | 0 | 62.2 |
| 2019 | 53 | 5 | 0 | 62.0 |
| 2018 | 209 | 6 | 0 | 56.2 |
| 2017 | 42 | 5 | 0 | 57.2 |
| 2016 | 78 | 5 | 0 | 62.4 |
| 2015 | 100 | 6 | 0 | 56.8 |
| 2014 | 105 | 5 | 0 | 56.2 |
| 2013 | 89 | 5 | 0 | 50.3 |
| 2012 | 168 | 6 | 0 | 47.6 |
| 2011 | 143 | 5 | 0 | 49.4 |
| 2010 | 100 | 4 | 0 | 46.7 |
| 2009 | 31 | 6 | 0 | 53.4 |
| 2008 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.