RoadVitals

2011 Audi Q5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
143
Latest Aug 25, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 19, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
2 injuries, 0 deaths reported

Overview

Our database contains 143 NHTSA owner-reported complaints for the 2011 Audi Q5, most frequently naming the airbags, engine and fuel system categories. 5 safety recalls have been issued covering this model year; and 1,201 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 19, 2018
5,987 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
The risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc.Manufacturer number 20BJView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jan 30, 2018
162,782 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc.Manufacturer number 69R6View on NHTSA.gov

AIR BAGS:SIDE/WINDOW; VISIBILITY:SUN/MOON ROOF ASSEMBLY

Jan 3, 2017
234,057 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
The risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc.Manufacturer number 69P1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Aug 25, 2026

1) The rear structural subframe (crossmember) has completely rotted, perforated, and failed due to severe corrosion. The factory-installed plastic underbody rock shields trapped road salt and water, causing the frame to rust from the inside out. The corrosion has spread, completely fusing and compromising the rear suspension mounting points and the rear differential brackets. The vehicle is fully available for physical inspection upon request. 2) My safety and the safety of others on the road was severely put at risk because the structural integrity of the rear suspension is completely compromised. The rusted metal anchors could snap under driving loads, causing a catastrophic rear suspension collapse, loss of vehicle control, or a high-speed wheel separation on the highway. 3) Yes. The structural failure was independently confirmed by two independent automotive service centers and an authorized Audi dealership service center (Audi Dallas). 4) Yes. An authorized Audi dealership representing the manufacturer physically inspected the vehicle on the lift during a goodwill evaluation. They confirmed the extensive structural damage and issued an official diagnostic repair quote of $20,873.78 to completely rebuild the failed rear subframe, effectively totaling the vehicle. 5) No. There were absolutely no dashboard warning lamps, electronic messages, or obvious driving symptoms prior to the inspection. Because the factory plastic underbody shields completely hidden the metal frame from view, the structural rot developed entirely out of sight until the vehicle was placed on a mechanical lift.

NHTSA ID
11759438
Incident
Aug 20, 2026
Suspension
Filed Aug 5, 2026

During an inspection of my 2011 Audi Q5 at Audi Burlington, severe corrosion was discovered on the rear subframe, which supports rear suspension components. The corrosion was substantially worse than normal surface rust and may compromise the structural integrity of the subframe and suspension mounting points. The condition was not readily visible during ordinary vehicle use because portions of the subframe are covered. The vehicle has been operated in the northeastern United States, where road salt is used. I was advised that the rear subframe requires replacement at an estimated cost of approximately $5,884. I am concerned that continued deterioration could result in separation or movement of a suspension mounting point and a loss of vehicle control. Audi has not issued a recall or offered to cover the repair. I am aware of similar reports involving Audi Q5 rear subframe corrosion and request that NHTSA investigate whether the design permits moisture, salt and debris to remain against the subframe and cause premature structural corrosion.

NHTSA ID
11755002
Incident
Jul 10, 2026
Suspension
Filed Apr 17, 2025

Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.

NHTSA ID
11655321
Incident
Apr 16, 2025
Electrical
Filed Apr 13, 2025

Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.

NHTSA ID
11654307
Incident
Mar 17, 2025
ElectricalEngineFuel system
Filed Jan 18, 2025

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

NHTSA ID
11636788
Incident
Jan 1, 2025
Airbags
Filed Jan 30, 2023
Crash reported1 injury reported

Accident head on collision with wall airbags didn't deploy

NHTSA ID
11504366
Incident
Dec 28, 2022
Fuel system
Filed Nov 4, 2022

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

NHTSA ID
11492317
Incident
Oct 4, 2022
Mileage
1,270,000 mi
EngineFuel system
Filed Aug 25, 2022

Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle.” Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2.0 TFSI engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The dealership indicates that this is a common issue with Audis during our production year. This is the same issue that Audi listed in their warranty extension letter to consumers with 2.0 TFSI engines. Our car meets all the requirements in Audi’s warranty extension letter (2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared) except that our car is a 3.2 FSI vs 2.0 TFSI. Audi is not able show that they did not install a faulty fuel injector into our car. Fuel injector problems in cars with mileage under 100,000 miles and less than 10 years of age is very uncommon. This plus Audi’s history of installing faulty fuel injectors into cars built in our year lead us to believe that Audi also installed a faulty fuel injector into our car.

NHTSA ID
11481103
Incident
Jun 10, 2020

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2074436_3

This bulletin provides information when the horn sound quality is poor.

TSB_2069904_3

SERVICE BRAKES

This bulletin provides information for all models regarding brake sounds.

TSB_2069078_4

SERVICE BRAKES

This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).

TSB_2079732_2

This bulletin provides information when there is a paint issue on alloy wheels.

TSB_2075120_3

SERVICE BRAKES

This bulletin provides information about the general approach for brake vibration concerns.

TSB_2072304_4

SERVICE BRAKES

This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026300—
2025421051.6
2024204051.4
2023435064.2
2022224065.7
2021738055.3
2020256062.2
2019525062.2
20182046056.3
2017425057.2
2016775061.6
2015996056.3
20141055056.2
2013895050.3
20121686048.3
2011Viewing1435049.4
20101004046.7
2009316053.5
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.