FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2011 Audi Q5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 143 NHTSA owner-reported complaints for the 2011 Audi Q5, most frequently naming the airbags, engine and fuel system categories. 5 safety recalls have been issued covering this model year; and 1,201 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2013 | 1 | 4 |
| Mar 2014 | 2 | 6 |
| May 2014 | 2 | 8 |
| Jun 2014 | 1 | 9 |
| Jul 2014 | 1 | 10 |
| Feb 2015 | 2 | 12 |
| May 2015 | 1 | 13 |
| Sep 2015 | 1 | 14 |
| Oct 2015 | 1 | 15 |
| Mar 2016 | 1 | 16 |
| Apr 2016 | 3 | 19 |
| May 2016 | 2 | 21 |
| Jun 2016 | 1 | 22 |
| Jul 2016 | 1 | 23 |
| Aug 2016 | 8 | 31 |
| Sep 2016 | 11 | 42 |
| Oct 2016 | 5 | 47 |
| Nov 2016 | 4 | 51 |
| Dec 2016 | 1 | 52 |
| Jan 2017 | 9 | 61 |
| Feb 2017 | 3 | 64 |
| Mar 2017 | 3 | 67 |
| Apr 2017 | 3 | 70 |
| May 2017 | 1 | 71 |
| Jul 2017 | 2 | 73 |
| Sep 2017 | 4 | 77 |
| Oct 2017 | 1 | 78 |
| Nov 2017 | 4 | 82 |
| Dec 2017 | 4 | 86 |
| Jan 2018 | 3 | 89 |
| Mar 2018 | 1 | 90 |
| Jun 2018 | 1 | 91 |
| Jul 2018 | 2 | 93 |
| Oct 2018 | 2 | 95 |
| Nov 2018 | 1 | 96 |
| Dec 2018 | 2 | 98 |
| Jan 2019 | 1 | 99 |
| Feb 2019 | 6 | 105 |
| Mar 2019 | 2 | 107 |
| Apr 2019 | 2 | 109 |
| May 2019 | 1 | 110 |
| Jun 2019 | 5 | 115 |
| Jul 2019 | 6 | 121 |
| Aug 2019 | 1 | 122 |
| Dec 2019 | 2 | 124 |
| Feb 2020 | 1 | 125 |
| May 2020 | 1 | 126 |
| Jun 2020 | 2 | 128 |
| Sep 2020 | 2 | 130 |
| Nov 2020 | 1 | 131 |
| Dec 2020 | 1 | 132 |
| Oct 2021 | 1 | 133 |
| Nov 2021 | 1 | 134 |
| May 2022 | 1 | 135 |
| Aug 2022 | 1 | 136 |
| Nov 2022 | 1 | 137 |
| Jan 2023 | 1 | 138 |
| Jan 2025 | 1 | 139 |
| Apr 2025 | 2 | 141 |
| Aug 2026 | 2 | 143 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags6736.2%
- Engine4323.2%
- Fuel system3217.3%
- Powertrain (other)126.5%
- Electrical84.3%
- Visibility42.2%
- Suspension42.2%
- Driver assistance42.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAGS:SIDE/WINDOW; VISIBILITY:SUN/MOON ROOF ASSEMBLY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
1) The rear structural subframe (crossmember) has completely rotted, perforated, and failed due to severe corrosion. The factory-installed plastic underbody rock shields trapped road salt and water, causing the frame to rust from the inside out. The corrosion has spread, completely fusing and compromising the rear suspension mounting points and the rear differential brackets. The vehicle is fully available for physical inspection upon request. 2) My safety and the safety of others on the road was severely put at risk because the structural integrity of the rear suspension is completely compromised. The rusted metal anchors could snap under driving loads, causing a catastrophic rear suspension collapse, loss of vehicle control, or a high-speed wheel separation on the highway. 3) Yes. The structural failure was independently confirmed by two independent automotive service centers and an authorized Audi dealership service center (Audi Dallas). 4) Yes. An authorized Audi dealership representing the manufacturer physically inspected the vehicle on the lift during a goodwill evaluation. They confirmed the extensive structural damage and issued an official diagnostic repair quote of $20,873.78 to completely rebuild the failed rear subframe, effectively totaling the vehicle. 5) No. There were absolutely no dashboard warning lamps, electronic messages, or obvious driving symptoms prior to the inspection. Because the factory plastic underbody shields completely hidden the metal frame from view, the structural rot developed entirely out of sight until the vehicle was placed on a mechanical lift.
- NHTSA ID
- 11759438
- Incident
- Aug 20, 2026
During an inspection of my 2011 Audi Q5 at Audi Burlington, severe corrosion was discovered on the rear subframe, which supports rear suspension components. The corrosion was substantially worse than normal surface rust and may compromise the structural integrity of the subframe and suspension mounting points. The condition was not readily visible during ordinary vehicle use because portions of the subframe are covered. The vehicle has been operated in the northeastern United States, where road salt is used. I was advised that the rear subframe requires replacement at an estimated cost of approximately $5,884. I am concerned that continued deterioration could result in separation or movement of a suspension mounting point and a loss of vehicle control. Audi has not issued a recall or offered to cover the repair. I am aware of similar reports involving Audi Q5 rear subframe corrosion and request that NHTSA investigate whether the design permits moisture, salt and debris to remain against the subframe and cause premature structural corrosion.
- NHTSA ID
- 11755002
- Incident
- Jul 10, 2026
Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.
- NHTSA ID
- 11655321
- Incident
- Apr 16, 2025
Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.
- NHTSA ID
- 11654307
- Incident
- Mar 17, 2025
Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.
- NHTSA ID
- 11636788
- Incident
- Jan 1, 2025
Accident head on collision with wall airbags didn't deploy
- NHTSA ID
- 11504366
- Incident
- Dec 28, 2022
The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.
- NHTSA ID
- 11492317
- Incident
- Oct 4, 2022
- Mileage
- 1,270,000 mi
Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle.” Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2.0 TFSI engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The dealership indicates that this is a common issue with Audis during our production year. This is the same issue that Audi listed in their warranty extension letter to consumers with 2.0 TFSI engines. Our car meets all the requirements in Audi’s warranty extension letter (2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared) except that our car is a 3.2 FSI vs 2.0 TFSI. Audi is not able show that they did not install a faulty fuel injector into our car. Fuel injector problems in cars with mileage under 100,000 miles and less than 10 years of age is very uncommon. This plus Audi’s history of installing faulty fuel injectors into cars built in our year lead us to believe that Audi also installed a faulty fuel injector into our car.
- NHTSA ID
- 11481103
- Incident
- Jun 10, 2020
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This bulletin provides information when the horn sound quality is poor.
SERVICE BRAKES
This bulletin provides information for all models regarding brake sounds.
SERVICE BRAKES
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This bulletin provides information when there is a paint issue on alloy wheels.
SERVICE BRAKES
This bulletin provides information about the general approach for brake vibration concerns.
SERVICE BRAKES
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.