ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; HYBRID PROPULSION SYSTEM
2014 Nissan Pathfinder Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 10 NHTSA owner-reported complaints for the 2014 Nissan Pathfinder Hybrid, most frequently naming the powertrain (other), fuel system and engine categories. 3 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 93 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2014 | 1 | 1 |
| Oct 2014 | 1 | 2 |
| Dec 2014 | 1 | 3 |
| Jun 2016 | 1 | 4 |
| Oct 2017 | 1 | 5 |
| Jul 2018 | 1 | 6 |
| Oct 2018 | 1 | 7 |
| Jan 2019 | 1 | 8 |
| Apr 2019 | 1 | 9 |
| Sep 2019 | 1 | 10 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)430.8%
- Fuel system323.1%
- Engine215.4%
- Airbags17.7%
- Electrical17.7%
- Body & structure17.7%
- Visibility17.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Hood Latch/Bell Crank Assembly
The Office of Defects Investigation (ODI) opened this preliminary evaluation to investigate consumer complaints alleging hood latch failures occurring on certain model year (MY) 2013-2016 Nissan Pathfinder vehicles. Complaints received indicated a sudden and unexpected opening of the hood while the vehicle was in motion, blocking the driver's visibility.During this investigation Nissan collected parts from the field to analyze for root cause of the alleged failures. On June 13, 2022, Nissan submitted a Defect Information Report (DIR) to NHTSA regarding a hood bell crank assembly defect in certain MY2013-2016 Nissan Pathfinder vehicles produced at the Smyrna, TN plant. According to Nissan's DIR, an accumulation of dust and dirt contamination on and around the bell crank lever pivot joint, which actuates the secondary hood latch, can create a condition that can cause the lever to remain in the open position after it has been disengaged. In this condition, the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion obstructing the driver's forward view and increasing the risk of a crash.A remedy plan for all affected vehicles is currently under development. See recall action 22V-420 for further details. Nissan's action resolves the issues raised by this investigation, and therefore, this investigation is closed.The VOQs cited above can be found with ID numbers: 11456378, 11448298, 11436637, 11431131, 11427702, 11423321, 11406574, 11398825, 11389741, 11387952, 11375938, 11349105,11306735, 11302647, 11190468, 11166607.
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. THE CONTACT STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE CONTACT WAS THE ORIGINAL OWNER. THE WARRANTY EXPIRED AND THE REPAIR COSTS FOR THE THIRD TRANSMISSION WOULD EXCEED $5,000. WHILE DRIVING, THE CONTACT HEARD A BANG SOUND AND THE VEHICLE SEIZED. THE VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. THE VEHICLE WAS TOWED TO TWO DIFFERENT DEALERS AT THE CONTACT'S EXPENSE. THE FIRST UNKNOWN DEALER CHARGED $300 TO TOW THE VEHICLE AND DID NOT HAVE A CERTIFIED HYBRID TECHNICIAN TO REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO ROUTE 46 NISSAN (440 US-46, TOTOWA, NJ 07512, 973-339-7048) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE FIRST TRANSMISSION REPLACEMENT WAS AT 60,000 MILES WITH A WARRANTY FOR UP TO 100,000 MILES. THE SECOND TRANSMISSION WAS REPLACED AT 125,000 MILES. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIRS AFTER THE WARRANTY EXPIRED. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT HAD NOT YET CALLED THE CONTACT BACK. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNKNOWN.
- NHTSA ID
- 11256106
- Incident
- Sep 11, 2019
- Mileage
- 180,000 mi
THE SUN VISOR ON THE DRIVERS SIDE IS CAUSING A SAFETY HAZARD. THE PLASTIC PART INSIDE OF THE VISOR FLAT PANEL HAS BROKEN AND CANNOT HOLD UP THE VISOR AS IT IS SUPPOSED TO, OR AS DESIGNED TO FUNCTION. BEFORE IT FLOPPED DOWN COMPLETELY, IT USED TO MAKE A LARGE AND STRANGE CLICKING NOISE WHENEVER THE VISOR IS RAISED OR LOWERED. THEN IT BROKE. COMPLETELY. DRIVING IS UNSAFE ANS THE LINE OF SIGHT IS BLOCKED COMPLETELY, UNLESS RELEASED TO THE SIDE, WHICH THEN BLOCKS THE SIDE VIEW, OR RAISED USING OTHER METHODS (DUCT TAPE, VELCRO, ETC.). I HAVE CALLED THE LOCAL DEALER THAT I BOUGHT THE CAR FROM BUT REPLACING THIS NON-FUNCTIONING SAFETY HAZARDOUS ISSUE IS NOT COVERRD UNDER WARRANTY. THE ESTIMATED COST TO REPAIR IS $340/VISOR. THE PASSENGERS SIDE IS ALSO MAKING A WEIRD CLICKING NOISE AND NOW ALSO STARTING TO DROOP. BASIC RESEARCH ONLINE HAS RESULTED IN HUNDREDS OF SIMILAR CASES FOR NOT ONLY PATHFINDERS BUT ALSO OTHER MODELS FOR NISSAN. THIS IS UNACCEPTABLE AND NISSAN SHOULD BE REPLACING THESE PARTS BEFORE A SERIOUS ACCIDENTS(S) OR WORSE DEATH OCCURS BECAUSE THEY HAVE SKIMMED QUALITY ON THESE PARTS.
- NHTSA ID
- 11204452
- Incident
- Feb 25, 2019
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DARCARS NISSAN (LOCATED AT 15911 INDIANOLA DR, ROCKVILLE, MD 20855, (301) 309-2200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT MAY TAKE ONE BUSINESS DAY TO FULLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
- NHTSA ID
- 11172513
- Incident
- Jan 26, 2019
- Mileage
- 49,000 mi
BOTH DRIVERS AND PASSENGERS SIDE SUN-VISORS WILL NOT STAY UP AGAINST THE CEILING, OR AGAINST THE WINDSHIELD, AND DROP DOWN INTO MY LINE OF SIGHT, WHICH MAKES IT A HAZARD WHILE DRIVING BECAUSE IT WILL NOT STAY IN PLACE. MYSELF AND HITTING OUR HEAD ON THEM. IT OBSTRUCTS MY VIEW WHILE DRIVING EVEN WHEN MY SEAT IS ALL THE WAY DOWN. NISSAN YOU HAVE BEEN MADE AWARE OF THIS DEFECTIVE PART AND THIS SHOULD BE RECALLED. IT MAKES DRIVING HAZARDOUS.
- NHTSA ID
- 11142128
- Incident
- May 1, 2016
- Mileage
- 4,000 mi
I PURCHASED THIS VEHICLE USED IN APRIL 2018. AFTER 50 DAYS OF USE, THE VEHICLE WOULD SHUDDER WHEN ACCELERATING AT LOW SPEEDS. THIS BEGAN INCONSISTENTLY AND THEN HAPPENED MORE OFTEN. AT THE SAME TIME ANOTHER ISSUE BEGAN. WHEN I WOULD BEGIN ACCELERATING FROM A STOP, I WOULD PRESS MY FOOT ON THE GAS AND THE VEHICLE WOULD NOT RESPOND AND THEN AFTER A FEW SECONDS WOULD JOLT FORWARD. THE VEHICLE WAS TAKEN IN AND THEY COULD NOT REPLICATE THE ISSUE RIGHT AWAY BUT APPARENTLY FIXED SOMETHING WITH THE MASS AIR FLOW SENSOR. THE NEXT DAY, WHILE DRIVING AT HIGHWAY SPEEDS, IT BEGAN TO SHUDDER MORE HEAVILY. WHILE TRYING TO PARK, MOVING AT SLOW SPEEDS, THE VEHICLE ABRUPTLY CAME TO A HAULT AND STOPPED MOVING. IT FELT LIKE THE ENGINE WAS ABOUT TO FALL OUT OF THE CAR. ALL WARNING LIGHTS APPEARED. THE CAR WAS RESTARTED AND ONE WARNING LIGHT REMAINED. THE ONLY WARNING LIGHT VISIBLE ON THE DASH WAS LISTED NO WHERE IN MY MANUAL AND THE INFORMATION ON THE DASH SAID "NO WARNINGS". AN INTERNET SEARCH REVEALED "HYBRID VEHICLE MALFUNCTION' WAS WHAT THE WARNING LIGHT MEANT. THE VEHICLE WAS TOWED TO THE DEALER AND AM AWAITING TO SEE IF THEY CAN FIND OUT WHAT THIS IS.
- NHTSA ID
- 11111800
- Incident
- Jul 14, 2018
- Mileage
- 62,300 mi
IN REAR DOOR (WITH AN AUTOMATIC LIFT GATE) UNABLE TO LOCK/CLOSE BACK DOOR WITHOUT MANUALLY TYING IT DOWN. TOLD IT WAS PREMATURELY RUSTED. ALSO REGARDING REAR DOOR: INITIALLY WITH REPETITIVE CLOSING BY ITSELF. WOULD OPEN AND THEN AUTOMATICALLY RE CLOSE. HIT MY WIFE ON THE HEAD (MINOR INJURY).
- NHTSA ID
- 11034623
- Incident
- Oct 6, 2017
NISSAN CVT TRANSMISSION ISSUE PRIMARILY DURING ACCELERATION FROM A STOP, THE CVT TRANSMISSION BEHAVES ERRATICALLY. AT TIMES, ACCELERATION SEEMS NORMAL. AT OTHERS, THERE IS A SIGNIFICANT DELAY WHICH MAY OR MAY NOT BE FOLLOWED BY A VIOLENT "THUD" AND WILD LURCH FORWARD OF THE VEHICLE. MY CONCERN AROUND THIS ISSUE IS TWO FOLD; 1) ACCIDENT AVOIDANCE. IN THE EVENT OF A REQUIRED "FAST START" TO AVERT AN ACCIDENT, THE SIGNIFICANT DELAY IN ACCELERATION FOLLOWED BY THE WILD LURCH, MAY SIGNIFICANT IMPACT THE VEHICLES ABILITY TO AVERT A COLLISION. 2) LONG-TERM DAMAGE TO THE ENGINE OR COMPLETE DRIVE TRAIN. IT IS UNCLEAR TO ME IF/HOW THESE "THUDS" AND WILD LURCHES ARE AFFECTING THE MECHANICAL INTEGRITY OF THE VEHICLE.
- NHTSA ID
- 10873816
- Incident
- Jun 12, 2016
- Mileage
- 25,000 mi
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED ON MULTIPLE OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS NOT GETTING ACCURATE FUEL MILEAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
- NHTSA ID
- 10668993
- Incident
- Dec 1, 2014
- Mileage
- 4,200 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
ELECTRICAL SYSTEM
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.