Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2021 Nissan Rogue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
As I am driving on the freeway my drivers assistance is taking control of my steering and steering me either sharp to the left or right and then I can’t move the steering wheel for about 10 seconds at a time
The contact owns a 2021 Nissan Rogue. The contact stated while her husband was driving 75 MPH in the far-left lane, with the contact in the front passenger's seat, the vehicle completely lost power steering functionality in heavy traffic. Both the contact and her husband were significantly frightened. The contact's husband was able to drive to the right lane and pulled over to the side of the road. The vehicle was towed to the dealer, where it was determined that the entire power steering assembly needed to be re placed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 79,000
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at 10 MPH, there was a loud sound coming from the vehicle, with the collision warning light illuminated. The contact stated that the vehicle failed to go forward or reverse as needed. After inspecting the vehicle, the contact became aware that a metal object had detached from the vehicle near the front driver’s side wheel. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering rack, tie rod, and struts had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,996.
I was in my 2021 Nissan Rogue and just turned right down the street from my in-laws home ( out of state in Indiana) when the vehicle violently jerked to the right and I was unable to control it and sent me into a ditch. My speed was 14mph when this happened. I managed to get it up on the road and inspected it. I found the right front rim broke, the lower control arm broke, and inner tie rod bent, as well as body damage to the fender and bumper.The tpms light and the forward collision light is on at the dash. I reported it to my insurance company. I managed to put the spare on and get it into my in-laws driveway. It will need towed to get repaired. The vehicle can be inspected where it is at. No warning lights before for this incident happened. I’m very greatful this didn’t happen on the interstate with my family in the vehicle.
The contact owns a 2021 Nissan Rogue. The contact stated while driving approximately 20 MPH, the vehicle suddenly stopped in the middle of the roadway. The contact exited the vehicle to inspect the vehicle and discovered that the front driver’s and passenger’s side wheels were pointed inward. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the tie rods had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was made aware of NHTSA Action Number: PE24020 (Steering) and related the failure to the NHTSA Action Number. The failure mileage was 52,000.
I was backing out of a parking garage and I had the steering wheel turned while I was reversing so I could exit the lot. I heard a pop and put the car in drive to move forward and the car would not move. Once I put the car in park and exited the vehicle I could see that the left tire was no longer attached to the steering column and that the tire rod had snapped dislodging the front left tire from the system.
When driving and going to turn the steering wheel locked up and vehicle stayed turning right. Had to force steering wheel back. After getting steering unlock it did it again when I was at stop sign. Also could hear noise is steering column. Steering wheel locked with no warning lamps or messages. Took vehicle to Nissan dealership. Dealership said it didn't lock up for them but they could hear the noise. Dealership took steering column apart and replaced steering column clock spring.
Buttons to scroll through dash menu sticking and not working due to spring issue. I noticed this was a common problem and make it difficult to go through the menu to check my tire pressure, manage my driver assistance such as emergency braking and blind spot, and any other systems related to setting up my driving experience.
The contact owned a 2021 Nissan Rogue. The contact stated while driving 50 MPH, the steering wheel pulled to the right independently and the steering wheel was vibrating abnormally. The contact stated that the vehicle was towed to the residence. The contact was informed by the tow truck driver that the steering column had split in half. No warning light was illuminated. A dealer was contacted. The vehicle was then towed to the dealer where it was diagnosed and determined that the tie rod had split in half due to a heavy impact. The manufacturer was notified of the failure, and informed the contact that representative would provide a call back. The failure mileage was 60,000.
I was driving. I hit nothing. My steering traction light comes on, and the car starts pulling to the right. I go in the shop. There is a bend in my passenger inner tie rod. I took it to the dealer. they keep trying to get me to say I had an accident. I did not. Now they want to charge me 3500 to replace the whole steering rack because they "can't just purchase the inner tie rod". Which they can. MANY PEOPLE are having the same problem with their tie rods being faulty on these cars.
Passengers side inner tie rod end. With normal driving conditions and normal road conditions with bumps and holes bent. So much so the self driving system nor I could drive it without turning it hard left to try and keep it straight. I have pictures this tie rod end is much to small of a diameter to be in a position to Carry the load of front drive and steering wheels. Normal road conditions today are much to rough for this.
Ok , so 4 weeks ago I was driving down Jefferson Avenue here in st. Louis mo. The road is completely redone , no bumps, pothole etc. I was traveling about 35mph when car stared this possible wobble.. got out and notice my drivers side tie rod had snapped in half. Mind you my car only has 44k on it and I take immaculate care of it. I searched all over trying to find a tie rod for it. No one could produce one. Soni called nissan consumer affairs to get involved amd help locate parts to this car. After them towing my car to a dealer it has sat fir weeks now, amd they finally denied any help saying they wasn't responsible. Amd it was going to have to have a whole new steering rack n pion, which is 2500 dollars I don't have. I've looked around amd called and everyone is saying you hardly ever have to replace all of that for a tie rod. Nissan. I know is under investigation for this happening to other people with the rogue. I need something done about this and I can't get any help.from nissan or any nissan dealer, not even the dealerni bought my car at. This is becoming a head ache and I might have to see about starting a Class action lawsuit against them. Not supplying the parts and forcing me to have work dome that doesn't need to be done. Help please if you can!@
The assessment is I was simply driving down [XXX] where I live, and my car started this horrible wobbling in the front end and I couldn't control the steering wheel. I was able to safely get the rogue pulled over to the side of the road. I got out upon looking at the car, I couldn't see anything wrong on the outside. But, upon further examination, I got down and laid down and looked under the car, it revealed that the driver's side inner tie rod had snapped in half. This is not normal being my car only has 46k on it. I called my brother in law who is a mechanic and sent him pictures of it and he confirmed it was the tie rod. So I started googling to find a replacement and low and behold, Nissan is under investigation for this problem happening in the 21 Nissan rogues to ike I have. I called suntrup Nissan where I had purchased the car in May and was basically told by the parts dept there, that there was nothing they could do to help me because they wouldn't even be able to get the part for at least two months. I find that ridiculous. Nissan doesn't even manufacture parts for their own vehicles they sell.. my brother in-law searched until he finally found a place in China that makes them for this model and mwe have one ordered 103.00 for the tie rod. I couldn't find where my car was in the recall but I feel so should be because it's the same problem they are under investigation for. I cannot afford to have my car looked at at a dealership, because I already pay 600. Month. For the car and I don't have extra money laying Round. nd the dealer already basically told me don't know what to tell you cause we wouldn't be able to fix it.. so I need to know what do do to at least be reimbursed for the labor I've had to pay someone to look. At this and for the part and then changing it.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at 25 MPH, there was a popping sound detected. The vehicle veered to the left, lost control, and crashed into an unknown Jeep. The warning system failure message was displayed. The vehicle failed to shift out of gear. The contact noticed that the tire was detached from the vehicle. The contact stated that the failure was related to NHTSA Action Number PE24020 (steering). The vehicle was towed to the local dealer, who determined that the failure was due to the crash and impact. The mechanic diagnosed the vehicle and determined that the front inner tie rod needed to be replaced. The mechanic informed him there was no warranty coverage. A police report was filed. There were no reported injuries, air bag deployment, or fire. The manufacturer was not contacted. The failure mileage was approximately 36,500.
The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655.
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
The car belong to my father. This is the third incident. While he was going out of his property in reverse about 5 miles by hours the car sudently turn off itself making imposible to control the vehicle in any way , no wheel control , no brakes and almost kill his neighbors.
Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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