1997 Oldsmobile Cutlass

IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.

ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.

I PURCHASED AFTERMARKET FUEL TANK AND SENDING UNIT FROM PARTS STORE :SPECTRA PREMIUM BRAND #GM30A FUEL TANK AND SP09D1H. AFTER INSTALLING THESE PARTS INTO MY CAR, I FOUND I HAD A LARGE GAS LEAK WHEN I FILLED THE CAR WITH FUEL LIKE ABOUT A GALLON WENT ON THE GROUND AND IT LEAKED AS I DROVE THE CAR BACK TO THE SHOP. I HAD TO HAVE THE FUEL TANK TAKEN OUT AND MY MECHANIC FOUND THE SEAL #L020 FROM SPECTRA PREMIUM, DID NOT FIT MAKING IT LEAK FUEL, INSTALLED ANOTHER NEW L020 SEAL AND BEFORE HE INSTALLED THE TANK INTO THE CAR HE DID A BENCH TEST AND IT FUEL GUSHED OUT AS IF THERE WAS NO SEAL INSTALLED, HE LOOKED AT THE OLD RUSTED TANK SEAL AND FOUND IT TO BE MUCH MORE ROBUST SO HE GOT A GM SEAL #10152293 AND INSTALLED IT AND AGAIN HE BENCH TESTED THE TANK AND NO LEAK, THE L020 SEAL THAT COMES WITH THE NEW TANK AND ONE IS INCLUDED WITH THE NEW SENDING UNIT IS AN INCORRECT FIT OR WRONG SIZE OR DIAMETER IT ALSO IS VERY FLIMSY COMPARED TO THE GM SEAL. THIS SEAL IS LISTED FOR MANY GM CARS INCLUDING MINE. I MAY NOT HAVE FOUND THIS PROBLEM UNTIL I FILLED MY FUEL TANK, A LOT OF WASTED LABOR WENT INTO HAVING TO FIX THIS DANGEROUS PART, IF THIS VEHICLE WOULD HAVE BEEN IN AN ACCIDENT, LIVES MAY HAVE BEEN LOST FROM FUEL LEAKAGE. I HAVE CONTACTED SPECTRA PREMIUM ABOUT THIS PROBLEM,NOW I AM CONTACTING YOU ALSO PLEASE HAVE THESE PARTS INSPECTED!!

NHTSA ID

11351562

Incident

Jun 1, 2020

IGNITION FAILURE WHEN SHUTTING OFF VEHICLE. IGNITION STUCK BETWEEN ACC AND OFF POSITION. DASHLIGHTS AND RADIO LIGHTS STAYED ON STEERING WHEEL WONT LOCK, SHIFT LEVER WONT LOCK FREELY MOVED. UNHOOKED BATTERY TO KEEP IT FROM DRAINING DOWN

NHTSA ID

10837733

Incident

Feb 23, 2016

Mileage

201,000 mi

TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF THE HIGHWAY. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 01/20/16*LJ *CN

NHTSA ID

10794382

Incident

Dec 9, 1997

Mileage

1,000 mi

TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITH FORCE AND IMPACTED THE CONTACT'S FACE, CAUSING LIMITED VISIBILITY. THE CONTACT MENTIONED THAT A SUBSTANCE EMITTED IN THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.

NHTSA ID

10663341

Incident

Jun 17, 2014

Mileage

235,000 mi

VECHILE RECENTLY STARTED MAKING GROANING NOISE WHEN STEERING AND FROM POWER STEERING PUMP. POWER STEERING PUMP WAS REPLACE BACK IN 2011. TOOK TO GOODYEAR AND TECH INDICATED PUMP WAS FINE, PROBLEM POINT TO THE RACK AND PINION. *TR

NHTSA ID

10559086

Incident

Dec 27, 2013

Mileage

200,000 mi

WE BOUGHT THE CAR IN 2010 FROM A USED CAR DEALER. UPON 6 MONTHS OF DRIVING WE NOTICED A STEERING PROBLEM THAT WAS HARD TO THE LEFT AND JUST DIDN'T SEEM RIGHT. THE ENGINE ALSO HAD OVERHEATING AND GASKET PROBLEMS SO WE HAD THE ENGINE REPLACED. UPON TEST DRIVING THE VEHICLE THE MECHANIC WAS DRIVING AND THE POWER STEER HAD A COMPLETE FAILURE AND RAN HIM TOWARDS ONCOMING TRAFFIC AND THEN BACK ANOTHER DIRECTION. UPON RETURN TO THE SHOP HE CONCLUDED THE ENTIRE RACK WAS BROKEN AND NEEDED REPLACED. AT THE TIME IN 2011 WE WERE NOT AWARE THAT GM RECALLED THE LOWER PINION BEARING IN THE POWER STEERING RACK IN 2003 SO WE HAD PAID FOR A NEW RACK AND PINION TO BE REPLACED. THERE EVIDENTLY WAS LEFTOVER DEBRIS IN THE RACK IN PINION FROM THE ORIGINAL PART FAILURE AND NOW HAS RUINED THE 2ND RACK AND PINION. MY COMPLAINT IS THAT IN 2004 OUR CAR IS LISTED AS A CAR THAT WAS AFFECTED AND HAD BEEN SERVICED IN 2004 IN GEORGIA. THE ONLY THING REPLACED WAS A TINY SNAP RING, IN WHICH THE DETAILED REPAIR PDF STATES IN MULTIPLE INCIDENCES THAT IT IS UP TO THE MECHANIC TO DECIDE HOW MUCH FAILURE HAS TAKEN PLACE WHAT TO DO AND THAT ANY MISTEPS WILL LEAD TO OTHER PART FAILURES!! WE BOUGHT THIS CAR W/ VERY LOW MILEAGE SO AT THE POINT THEY SAY THEY FIXED THE CAR AND WHEN IT BROKE WAS APPROX. 30,000 MILES. THEY EITHER DID NOT FIX CORRECTLY OR THEY DID NOT TOUCH THE CAR AT ALL BECAUSE THE VERY DESCRIPTION TO WHAT HAPPENED TO OUR CAR WAS EXACTLY WHAT IS LISTED AS THE FAILURE OF THE PART. WE WOULD LIKE THE ORIGINAL PART FAILURE THAT IS NOW SHREDDED INTO HUNDREDS OF PIECES CAUSING FUTURE RACK AND PINION FAILURES TO BE FLUSHED CLEAN AND HONESTLY SHOULD REPLACED THE ENTIRE RACK BECAUSE THEY NEVER FIXED THE PART ORIGINALLY OR THEY DIDN'T FIX IT CORRECTLY AND THE ORIGINAL PART FAILED EXACTLY AS STATED ON THE RECALL TO THE POINT THE MECHANIC ALMOST WRECKED OUR CAR. *TR

NHTSA ID

10548733

Incident

Jan 25, 2011

Mileage

60,000 mi

TL*THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION, THE ANTI- THEFT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE WOULD NOT START UNTIL THE LIGHT DIMMED. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A SUFFICIENT REMEDY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 112,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. UPDATED 11/19/08. *JB

NHTSA ID

10247269

Incident

Dec 1, 2007

Mileage

100,000 mi

ANTI-THEFT SYSTEM ON MY 1997 OLDS CUTLASS COMES ON FREQUENTLY AND WILL NOT ALLOW MY CAR TO START. IN RESEARCHING THIS ISSUE I SEE THERE ARE LITERALLY 100'S OF COMPLAINTS REGARDING THIS VERY PROBLEM. GM SHOULD BE MADE TO FIX THE ISSUE BY COMPLETELY REPLACING THE DEFECTIVE PART WITH ONE THAT IS MORE STABLE. THIS PROBLEM STARTED OUT ONLY HAPPENING EVER ONCE IN AWHILE, NOW IT IS HAPPENING DAILY. MY ONLY OPTION AT THIS POINT, IS TO DISCONNECT THE VERY FEATURE THAT WOULD PREVENT MY VEHICLE FROM BEING STOLEN. OBVIOUSLY, REPLACING THE IGNITION OR KEY IS A SHORT TERM FIX AS THE NEW PART ALSO BECOMES DEFECTIVE IN A VERY SHORT PERIOD OF TIME. *TR

NHTSA ID

10230750

Incident

Jun 11, 2008

Mileage

73,000 mi

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.