Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1998 Oldsmobile Intrigue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 160 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 160, in the owner's own words
VEHICLE CAN NO LONGER TURN TO THE LEFT OR RIGHT. I DON'T THINK RECALL 03052 WAS EVER DONE ON IT. CAN NO LONGER DRIVE THIS CAR BECAUSE IT'S UNSAFE FOR ME AS WELL AS THE PUBLIC.
MY CAR WOULD MAKE NOISE AND RATTLE ALSO STEERING BECAME DIFFICULT , HAD TO REPLACE RACK AND PINION. THE 2 ND THING IS THAT MY CAR WOULD SHUT OFF ANY WHERE ANY TIME AND I HAD TO REPLACE THE IGNITION SWITCH. NOW I FIND OUT THERE WERE RECALLS ON BOTH THESE THINGS WHICH I NEVER KNEW THAT THERE WAS A RECALL, EXCEPT FOR THE REAR SEAT BELTS. NOW , I, MY FAMILY OR NUMEROUS PEOPLE ON THE ROAD COULD HAVE GOTTEN KILLED WHEN MY CAR SHUT OFF. I FIND OUT THAT GM KNEW ABOUT THESE THINGS AND NEVER TOLD ME? THAT MAKES ME VERY ANGRY AND I DON'T APPRECIATE ALL THE MONEY THAT FIXING THESE THINGS COST ME. *TR
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
MY SON TURNED THE STEERING WHEEL LEFT BUT THE CAR KEPT GOING STRAIGHT. INSPECTION SHOWS NO LEAKS OR BREAKS ANYWHERE IN THE COLUMN... IT APPEARS TO BE A MANUFACTURER DEFECT IN THE STEERING "BOX" IDENTICAL TO PROBLEM DESCRIBED HERE: HTTP://WWW.ARFC.ORG/AUTOS/OLDSMOBILE/INTRIGUE/RECALLS/000020836000202679000000008/RECALL.ASPX GM WAS CONTACTED AND CLAIMS THAT THE VIN NUMBER HAS NO OPEN RECALLS. *TR
A FEW MONTHS AGO I WAS BACKING UP AND MY STEERING WAS VERY HARD TO TURN TO THE LEFT. I BROUGHT MY CAR TO A SERVICE STATION AND THEY TOLD ME THE RIVETS THAT HOLD THE ARM INSIDE THE RACK & PINION BROKE LOOSE AND THIS WAS THE REASON FOR THE HARD STEERING. REPAIR SHOP TOLD ME I NEEDED A NEW RACK AND PINION WHICH WAS VERY EXPENSIVE. I DID NOT HAVE THE MONEY TO REPAIR AT THE TIME. SINCE THEN THE STEERING HAS GOTTEN WORSE. I DID SOME INVESTIGATION ON GM'S RECALLS AND THERE WAS A RECALL FOR THE STEERING RACK & PINION 1. NHTSA CAMPAIGN NUMBER: 03V527000 (STEERING) 2. GM'S RECALL ID #64476 :STEERING: RACK AND PINION PLEASE LET ME KNOW IF THIS RECALL IS VALID FOR MY CAR AND IF THE LOCAL DEALERSHIP WILL HONOR THIS RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
KNEE JOSTLED KEY WHILE DRIVING WHICH TURNED IGNITION INTO OFF AND CAUSED ALL ELECTRICAL SYSTEMS TO TURN OFF. WAS ABLE TO SLOWLY STOP CAR AND MANEUVER SAFELY. RESTARTED CAR ONCE STOPPED. *TR
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WHILE ATTEMPTING A LEFT TURN. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE STEERING RACK WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,873.
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE MANEUVER THE WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V527000 (STEERING:RACK AND PINION) BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 153,000.
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH OR HIGHER, THE VEHICLE WOULD START SHAKING VIOLENTLY AND MAKING A LOUD NOISE. SHE ALSO MENTIONED THAT WHILE DRIVING DURING INCLEMENT WEATHER THE VEHICLE WAS HARD TO STEER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V527000 (STEERING:RACK AND PINION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
TL*THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE CONTINUED TO LOSE POWER STEERING FLUID. THE VEHICLE WAS TOWED TO A MECHANIC WHO INFORMED HER THAT THE RACKET PINION STEERING ASSEMBLY AND THE POWER STEERING PUMP FAILED. THE RACKET PINION STEERING WAS REPLACED AT LEAST FOUR TIMES BY A LOCAL MECHANIC. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTACE. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 170,000.
LOST STEERING TO THE LEFT. I BROUGHT THE CAR TO A LOCAL SERVICE STATION FOR REPAIR. DIAGNOSIS WAS THE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY CAME LOOSE IN THE RETAINER TABS. COST TO FIX THIS WOULD BE $82500 SERVICE STATION ADVISED THERE WAS A MANUFACTURER RECALL ON THIS. BOTH MYSELF AND THE SERVICE STATION CALLED GM AND WAS TOLD MY VIN # WAS NOT INCLUDED IN THE RECALL. I HAVE NOTICED ON YOUR WEBSITE THERE WAS MANY COMPLAINTS OF PEOPLE WITH THE SAME CAR AND SAME PROBLEM THAT WAS DENIED OF ANY SUPPORT IS THERE ANY WAY TO FIGHT THIS WITH GM?
POWER STEERING AND RACK, BALL BEARINGS. *TR
TL*THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING AND MAKING A LEFT TURN THE POWER STEERING WOULD NOT TURN THE BALL BEARINGS. THE POWER RACK AND PINION ASSEMBLY FAILED AND FELL ON THE GROUND WHICH NEARLY CAUSED THE VEHICLE TO CRASH INTO THE RETAINER WALL DIRECTLY IN FRONT OF HIM WHEN HE MADE THE LEFT TURN. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HE NOTIFIED THE GM MANUFACTURER WHO STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL 03V527000, COMPONENT: STEERING: RACK AND PINION. HE HAD TO PAY THE REPAIR COST. HE DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING THE VEHICLE SHE COULD NOT MAKE LEFT TURNS. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES, BUT NO REPAIRS WERE MADE. HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL# 03V527000, (STEERING:RACK AND PINION). SHE WAS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000.
RACK AND PINION HAS BEEN REPLACED 3 TIMES ON THIS 1998 OLDSMOBILE INTRIGUE. THERE SHOULD HAVE BEEN A RECALL ON THIS BECAUSE SO MANY COMPLAINTS HAVE BEEN FILED ABOUT THIS CONCERN. HARD TO STEER LEFT. THE WHEELS EVEN LOCKED WHILE TRYING TO PARK IT. I HAVE PUT EXCESS MONEY INTO THIS CAR BECAUSE OF THE RACK AND PINION GOING BAD. *TR
FATHER IN LAW WENT INTO THE HOSPITAL AND ASKED US ( DAUGHTER AND SON IN -LAW) TO MOVE HIS CAR TO ARE HOUSE WHILE HE WAS GONE. I DROVE IT TO OUR HOUSE AND HAD A HARD TIME TURNING LEFT. I ASKED MY FATHER IN-LAW HOW LONG THIS HAD BEEN LIKE THIS AND HE SAID ABOUT 3 YEARS. I STARTED ASKING FRIENDS AND LOOKING ON THE INTERNET FOR SOME ADVICE ON WHY. I FOUND SEVERAL POSSIBLE CAUSES AND SOMEONE SUGGESTED THAT I CHECK FOR VEHICLE RECALLS. I FOUND ONE THAT FIT PERFECTLY, I CALLED THE OLDSMOBILE 800 NUMBER AND GAVE THE LADY THE CARS VIN # AND SHE SAID THAT ALTHOUGH THE CAR WAS LISTED THE VIN # WASN'T INCLUDED IN THE RECALL, BUT SHE SAID I COULD TAKE IT TO A GM DEALER AND THEY COULD INSPECT IT TO SEE IF IT FIT THE RECALL AND COULD BE ADDED I WENT TO THE DEALER AND THEY SAID THAT THE RECALL DIDN'T APPLY AND THERE WAS NOTHING THEY COULD DO. SO I CALLED OLDSMOBILE BACK AND THEY SAID I WAS GIVEN INCORRECT INFORMATION. I WENT THROUGH ALL THE VEHICLE INFO AGAIN AND THEY SAID THAT THEY COULDN'T FINE THE RECALL AT ALL (I GOT IT OFF YOU WEBSITE RECALL #03082). *TR
TL*THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE MAKING A TURN AT 5 MPH, THE WHEEL DETACHED FROM THE VEHICLE. SINCE THAT TIME, WHENEVER THE WHEEL IS TURNED TO THE LEFT, THE VEHICLE LIFTS UP. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION) FOR THE SAME SYMPTOMS SHE WAS EXPERIENCING WITH HER VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
TL*THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING DOES NOT WORK WHEN TURNING TO THE LEFT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION). THE FAILURE MILEAGE WAS 62,000. UPDATED 12/5/08 *CN UPDATED 12/09/08. *JB
TL*THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD SUDDENLY LOCK FOR 3-4 SECONDS AND THEN UNLOCK. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 136,537 AND FAILURE MILEAGE WAS 63,536.
STEERING PROBLEM, LOSE OF STEERING ASSIST WHEN TURNING TO THE LEFT. THE SAME AS DESCRIBED IN CAMPAIGN#: 03V527000. WAS INFORMED THAT MY VIN# WAS NOT INCLUDED IN THIS RECALL. *JB
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WHEN TURNING LEFT. THERE WAS A NHTSA RECALL, # 03V527000, REGARDING THE STEERING; RACK AND PINION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
A 1998 OLDSMOBLIE INTRIGUE IS EXPERIENCING THE EXACT SAME SYMPTOMS AS RECALL BELOW. DEALER EVALUATED VEHICLE AND RECOMMENDED REPLACING STEERING GEAR ASSEMBLY. THIS IS THE EXACT SAME ACTION THE RECALL RECOMMENDED. BUT MY VEHICLE IS VIN NUMBER IS OUTSIDE THE RECALL. RECALL - STEERING GEAR PINION BEARING SEPARATION BULLETIN NO: 03062 CAR HAS INTERMITTENT LOSS OF POWER STEERING ASSIST WHEN MAKING LEFT TURNS, USUALLY AT LOW SPEEDS. POWER ASSIST IS NORMAL IN RIGHT HAND TURNS.*JB *JB
DT*: THE CONTACT STATED WHILE BACKING OUT OF THE DRIVEWAY AT 3 MPH, THE STEERING FAILED TO RESPOND WHEN TURNING LEFT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE MECHANIC. THE PROBLEM WAS DIAGNOSED AS A FAILED PINION BEARING, AND THE CONTACT WAS INFORMED THERE WAS A RECALL 03V527000. WHEN SERVICE DEALER WAS CONTACTED ABOUT THE RECALL THEY DETERMINED THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAS NOT BEEN CONTACTED.
DT*: THE CONTACT STATED WHILE BACKING OUT OF THE DRIVEWAY, THERE WAS A CLANKING NOISE COMING FROM THE FRONT END. ALSO, WHILE MAKING A LEFT HAND TURN AT ANY SPEED, THE VEHICLE VEERED TO THE LEFT AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE RACK AND PINION WAS REPLACED. THE REPAIR COST $1300. UPDATED 07/07/06. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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