Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Oldsmobile Intrigue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
TAKATA RECALL WHEN I DROVE MY 2000 OLDS INTRIGUE HOME MY ELECTRICAL SYSTEM SHORTED OUT. POWER STEERING WENT OUT ,CAR WILL NOT START OR ANYTHING..THE VEHICLE WAS IN MOTION,BUT NOW IS STATIONARY.
ON 1/15/2013, I ATTEMPTED TO START MY CAR AND NOTHING HAPPENED. I HAD TO HAVE MY CAR TOWED TO FIRESTONE, 302 W. MICHIGAN AVE, JACKSON MI. 49201. (517-782-0361) THEY DIAGNOSED THE PROBLEM AS A FAULTY IGNITION LOCK CYLINDER, AND IT WAS REPLACED. THEY HAD TO REPROGRAM THE PASSLOCK SYSTEM, AS WELL AS HAVING TO RECODE THE IGNITION CYLINDER. MILEAGE WAS 124,550. MY BILL WAS $435.95. AS THERE WAS NOT A RECALL OUT AT THAT TIME, I AM REQUESTING REIMBURSEMENT FOR A FAULTY PART MANUFACTURED BY GM/OLDSMOBILE. *TR
TL* THE CONTACT OWNS A 2000 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,300. UPDATED 5/19/15*CN THE RACK AND PINION WAS REPLACED TWICE. UPDATED 06/02/15*JB
WHEN I DROVE ON HIGH WAY OR LOCAL, SUDDENLY THE CAR IS POWER OFF, ENGINE AND POWER STEERING DO NOT WORK AT ALL, NEED PULL OVER RESTART SEVERAL TIMES, THEN DRIVE A WHILE THIS HAPPEN AGAIN. THIS HAPPENED SEVERAL TIMES IN THE PAST YEARS. I GOT RECALL 14350 AND THE DEALER FIXED THE KEY RING, I THOUGHT THE POWER OFF PROBLEM IS GONE, BUT IT HAPPENED AGAIN, THIS MAY CAUSE CRASH AND SERIOUS INJURY. I DON'T KNOW WHAT I CAN DO FOR THIS, I CANNOT AFFORD NEW CAR AND DEFINITELY WILL NOT SOLD THIS DEFECT CAR TO ANYONE ELSE. *TR
TL* THE CONTACT OWNED A 2000 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE STEERING WHEEL SEIZED. THE CONTACT CRASHED THE VEHICLE INTO THE REAR OF ANOTHER VEHICLE AND A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
AFTER ROUNDING A CURVE AND SEEING A DEER AND THINKING HOW LUCKY I WAS THAT IT DIDN'T JUMP OUT IN FRONT OF ME, MY ENGINE DIED AND I LOST CONTROL OF THE VEHICLE. IT WENT OFF INTO THE DRIVERS SIDE DITCH AND HIT A FIELD DRIVEWAY CULVERT WITH THE DIVERS SIDE TIRE, WHICH ULTIMATELY BENT THE FRAME AND TOTALED MY CAR.. HOWEVER, THE AIRBAGS DID DEPLOY AND I HAD ONLY A MINOR INJURY. MY ELBOW WENT THROUGH A DRIVERS SIDE AIR VENT. SINCE MY CAR IS TOTALED AND THE RECALL SOUNDS LIKE IT WAS THE CAUSE, CAN I GET MY CAR FIXED OR SOME KIND OF COMPENSATION? I HAD A LOT OF KEYS ON MY CAR RING AS A WORK FOR THE CITY. *TR
WHILE TURNING LEFT ACROSS TRAFFIC THE VEHICLE SEEMED TO NOT WANT TO DRIVE FORWARD AND THEN WAS HIT BROAD SIDE BY ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY EVEN THOUGH THE VEHICLE WAS HIT FIRMLY AROUND THE PASSENGER'S SIDE FRONT TIRE AND FRONT FENDER AND HOOD, THE VEHICLE WAS A TOTAL LOSS. THE STEERING DID NOT SEEM TO WANT TO WORK AND THE SEAT BELTS DID NOT LOCK IN PLACE. *TR
STEERING WHEEL LOCKED AND BECAME HARD TO TURN HAVE HAD SEVERAL PARTS REPLACED AND PROBLEM STILL IS HAPPENING I HAVE OWNED THE CAR SENSE 2007 AND HAVE NOT RECEIVED ANY INFORMATION ON RECALLS OR SERVICE UPDATES.... TURN SIGNALS ALL HAVE FUNCTIONING LIGHTS BUT FRONT LIGHTS WILL NOT BLINK ON THEIR OWN. *TR
2000 OLDSMOBILE INTRIGUE. CONSUMER STATES PROBLEM WITH CHECK ENGINE LIGHT AND A.I.R. PUMP *TGW THE CONSUMER STATED THE AIR CONDITIONER FAILED AND WAS BLOWING OUT HOT AIR ON THE PASSENGER SIDE AND COLD AIR ON THE DRIVERS' SIDE. THE WHEELS WERE NO GOOD. THE PLATING ON THE INSIDE WOULD COME OFF AND CREATE PROBLEMS FOR THE TIRES SEALING PROPERLY, THEREFORE AN UNEVEN WEAR OCCURRED. THE CONSUMER ALSO STATED HE BEGAN TO HAVE STEERING PROBLEMS, THERE WERE SEVERAL LIGHTS COMING ON THE DASH AND GOING OFF, BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONSUMER BEGAN TO INVESTIGATE AND DISCOVERED THE PART THAT WAS CAUSING THE LIGHTS TO ILLUMINATE WAS THE HYDRAULIC BRAKE MODULATOR WHICH COST $1,000. THE TRANSMISSION WOULD SHIFT HARD AT TIMES AND SOMETIMES WHINE WHILE DRIVING. THE TURN SIGNALS DID NOT ALWAYS WORK OR THEY WOULD SHUT OFF WHILE BLINKING. WHEN THE CRUISE CONTROL WAS ACTIVATED, AND THE TURN SIGNAL OR HEAD LIGHTS WERE ACTIVATED THE CRUISE CONTROL WOULD DEACTIVATE BY ITSELF. THE REAR PASSENGER WINDOW STOPPED WORKING AND THE SWAY BAR WAS CRACKED. ALSO, THE GAS PEDAL WOULD STICK AT TIMES. THE HEATED SEATS WERE TOO COOL ON LOW AND TOO HOT ON HIGH. *JB
STEERING PROBLEMS 2000 OLDSMOBILE INTRIGUE. ONLY 60000 KMS DRIVEN. CONTINUOUS PROBLEMS. *JB
1. DIFFICULT TO TURN STEERING (SPORADIC) 2. CLUNKING NOISE/VIBRATION IN STEERING WHEEL 3. WATER ON PASSENGER FLOOR 4. THROTTLE STICKS DURING ACCELERATION. *NM
MY RACK AND PINION WENT OUT ON CAR. I WAS DRIVING AND SUDDENLY COULD NOT MAKE A LEFT TURN. ALSO MY LIGHTS ON MY DASH BOARD COME AND GO AND MY TURN SIGNALS WORKS WHEN THEY WANT TO. MY HEAD LIGHTS DIM ON AND OFF AT NIGHT . *NM
I HAVE BEEN NOTICING A CLUNKING AND NOISE WHEN I STEER. ALSO WHEN TURNING THE WHEEL FEELS VERY THE LIKE THE SHAFT IS LOOSE. *JB
CAN NOT MAKE A LEFT HAND TURN SMOOTHLY. TURNING RIGHT IS FINE BUT GO TO MAKE A LEFT HAND TURN YOU HAVE TO WRESTLE THE STEERING WHEEL. THERE WAS A RECALL FOR THEIS WITH THE 98 OLDS INTRIGUE BUT NO RECALL FOR THE 2000 MODEL I HAVE THE 2000 MODEL AND I BELIEVE THJERE SHOUOLD BE SOME KIND OF RECALL FOR THIS DEFECT THE 98 AND 2000 MODELS ARE ALMOST EXACTLY THE SAME. NOTHING WAS DOEN TO RPAIR THIS DEALERS JUST WANT YOIU TO PURCHASE A NEW VEHILCLE. NEEDS FIXED SOON COULD CAUSE VERY SERIOUS ACCIDENTS WHILE DRIVING POSSIBLY EVEN DEATH ....
WHILE MAKING AN UPHILL LEFT TURN AT APPROXIMATELY 10 TO 15 MPH, THE STEERING WHEEL FAILED TO TURN AND WENT OVER A SIDEWALK. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER AND TURN OFF THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO AN AUTHORIZED GM DEALER (NO LOCAL OLDSMOBILE DEALER IN AREA). THE MECHANIC INFORMED THE DRIVER THAT THE STEERING GEAR WAS DEFECTIVE AND WAS REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM WHILE MAKING A LEFT TURN, DRIVER COULD NOT APPLY ENOUGH PRESSURE TO TURN STEERING WHEEL. DRIVER COULD NOT MAINTAIN CONTROL OF VEHICLE. FEMALE DRIVER HAD ADULT MALE TAKE VEHICLE TO DEALER WHERE POWER STEERING RACK WAS FOUND TO BE DEFECTIVE AND REPLACED AND FRONT END ALIGNED. *TT *NM
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE RACK AND PINION. THE CONSUMER HAD THE VEHICLE CHECKED BY THE DEALER AND ALSO CONTACTED THE MANUFACTURER. THE CONSUMER STATED THAT MAKING A LEFT TURN IS EXTREMELY DIFFICULT. THE MANUFACTURER HAS RECALLED THE 1998 AND 1999 MODELS FOR THIS DEFECT BUT THE 2000 MODELS HAVE NOT BEEN RECALLED FOR THIS PROBLEM, AS OF YET. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT SHE CAN TURN RIGHT WITH ONE HAND BUT IT TAKES TWO HANDS TO TURN LEFT. *TC
THERE WAS A SLIGHT CLICKING NOISE IN STEERING. *SC THE CONSUMER STATED THAT THE RACK AND PINION STEERING ASSEMBLY FAILED AND WAS DIAGNOSED ON 12/01/2004. A CLICKING NOISE WAS HEARD IN THE FRONT END OF THE VEHICLE AT ZERO MPH OR LOW SPEED WHILE TURNING THE STEERING WHEEL. THE POWER STEERING FLUID WAS FOUND TO BE EMPTY. THE AUTOMATIC TRANSMISSION SHIFTS HARD AND CLUNKS INTO SUCCESSIVE GEARS RATHER THAN SHIFTING SMOOOTHLY. *TC
ODI ID NUMBER 10051520 STATED PROBLEMS THAT I HAD WITH THIS VEHICLE AT 54500 MILES. NOW I'VE BEEN INFORMED THAT THE RACK NEEDS TO BE REPLACED AT 69,000 MILES. THE STEERING IN THIS CAR HAS BEEN AN ONGOING PROBLEM AND GM REFUSES TO FIX THE PROBLEM. I WAS GIVEN A VERBAL QUOTE OF CLOSE TO $3000 TO FIX. CAN SOMEONE PLEASE HELP!*AK
MY 2000 OLDS INTIRGUE'S POWER STEERING FAILS ONLY WHEN I TURN TO THE LEFT. I WILL NOT DRIVE THE CAR AS I THINK IT IS DANGEROUS. IN READING ONLINE, I HAVE DISCOVERED THAT GM RECALLED THIS PROBLEM ON 98 AND OLDER CARS, BUT HAS DONE NOTHING FOR THE NEWER CARS ALTHOUGH THEY ARE AWARE OF THE PROBLEM. $1300 IS A VERY EXPENSIVE FIX FOR A CAR THAT IS NOT VERY OLD AND I REFUSE TO PAY IT. *JB
VIN #[XXX] GM 2000 OLDSMOBILE INTRIGUE 4-DOOR SEDAN, POWER STEERING PRESSURE HOSE LEAK PART, [XXX] 9/22/2002. OLDS CASE #[XXX] REPORTED TO GM 4/6/03 (ROBERT CAPPS) MI: 19,743 MILES. *AL GM REPORTS THEY DO NOT REPAIR PRESSURE HOSE UNDER NEW CAR WARRANTY UNLESS REPLACEMENT IS WARRANTED ACCORDING TO GM. PART IS STILL IN THE VEHICLE. POWER STEERING GEAR INLET HOSE COULD EVENTUALLY FRACTURE ACCORDING TO GM DEALERSHIP MECHANICS, CAUSING FLAMMABLE FLUID TO SPRAY INTO ENGINE COMPARTMENT. UPDATED *JS 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER STEERING GEAR ASSEMBLY WAS REPLACED AT 26,000 MILES. CURRENTLY, AT 35,000 MILES, THE LOWER STEERING SHAFT MUST BE REPLACED. *AK THE CONSUMER STATED THE VEHICLE CONTINUED TO SNAP AND POP WHEN TURNING THE WHEEL AND OVER SMALL BUMPS. THE CONSUMER TOOK THE VEHICLE SEVERAL TIMES, WITH NO ANSWER UNTIL RECENTLY, IN WHICH THE DEALER STATED THE STEERING COLUMN SHOULD BE REPLACED. THE WINDOW MOTOR AND THERMOSTAT FAILED. *JB
WHEN CAR IS WARMED UP OR WEATHER IS ABOVE 50 FAHRENHEIT MY 2000 OLDSMOBILE INTRIGUE HAS CONSTANT STEERING SHUTTER OR POPPING NOISE WHEN TURNING STEERING WHEEL. THIS SHUTTER AND POPPING GETS WORSE AS THE BRAKE IS APPLIED WHEN TURNING. *LA
2000 OLDSMOBILE INTRIGUE WITH 54800 MILES- STEERING GEAR HAS BEEN REPLACED 2 TIMES, INTERMEDIATE STEERING SHAFT REPLACED 2 TIMES, LEFT SIDE TIE ROD AND STRUT REPLACED, POWER STEERING PUMP REPLACED. *AK
STEERING PRODUCES A CLICKING NOISE. CONSUMER IS CONCERNED THAT STEERING WILL FAIL.*AK
WE HAVE A 2000 OLDS INTRIGUE. WHILE IT WAS STILL UNDER WARRENTY WE HAD THE STEERING INTERMEDIATE SHAFT REPLACE AND THE STEERING TIE ROD REPLACED. THE STEERING HAS ALWAYS SEEMED TO BE A PROBLEM. 2000+ MILES AFTER THE WARRENTY WENT OUT THE POWER STEERING RACK WENT OUT WHICH WILL COST APPROXIMATELY $1200. THERE WAS A POP NOISE WHEN I WAS BACKING UP AND FROM THAT POINT THERE WAS NO POWER STEERING FOR LEFT TURNS BUT FOR ONLY RIGHT TURNS. WE HAD THE CAR TOWED TO THE DEALER AND WAS TOLD IT WAS A GOOD THING I HAD NOT DRIVEN BECAUSE THE ENTIRE STEERING WAS ABOUT TO GO OUT ON IT WHICH WOULD HAVE MOST LIKELY LEAD TO A WREAK. THIS IS THE SAME PROBLEM THAT WAS OCCURING ON THE RECALLED 98 MODEL. THE DEALER SERVICE MANAGER REFUSES TO DISCUSS AND WILL NOT GIVE US THE NAME AND NUMBER OF HIS MANAGER. GM HAS SAID THERE WAS NOTHING THEY COULD DO SINCE IT HAS ONLY HAD PROBLEMS WITH THE STEERING. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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