ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
2008 Peterbilt 387
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 4 NHTSA owner-reported complaints for the 2008 Peterbilt 387, most frequently naming the engine, brakes and electrical categories. 14 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 17 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2009 | 1 | 1 |
| Jul 2014 | 1 | 2 |
| Jun 2015 | 1 | 3 |
| Oct 2015 | 1 | 4 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine342.9%
- Brakes114.3%
- Electrical114.3%
- Fuel system114.3%
- Powertrain (other)114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
14 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:OTHER:LABELS; TIRES
ELECTRICAL SYSTEM:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Driveshaft separates from tractor
SummaryOn July 13, 2010, the Office of Defects Investigations (ODI) opened an investigation on model year (MY) 2007-2009 Peterbilt tractors equipped with the (SPL170XL extended lube inter-axle driveline).ODI opened this investigation based on one Vehicle Owners Questionnaire (VOQ) and certain Peterbilt field reports.During the course of the investigation, ODI reviewed PACCAR's IR (October 22, 2010) response with associated data related to Warranty and complaint information, mined field data, interviewed customers and visited local dealers within the Washington Metropolitan area.PACCARconducted testing regarding torsional loading and identified various causative factors contributed to this safety defect finding.The Defect is a consequence of the bearing surfaces of the SPL170XL extended lube universal joint that attaches the inter-axle driveline to the drive axle becoming prematurely worn due to a breakdown of lubrication and/or excessive heat.Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding.This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the drive shaft to separate from the vehicle, increasing the risk of personal injury or property damage hazard.ODI learned that the affected population of the alleged defect extended to peer models within PACCAR.In summary, the following vehicles are being recalled: MY 2007 and 2008 Kenworth trucks, models T600, T660, T2000, T800 and W900 and MY 2007/2008 Peterbilt trucks, models357, 378, 379, 385, 386, 387, 388, and 389 allequipped with extended lube inter-axle drivelines manufactured by Dana Corporation.The recall affects vehicles manufactured between February 2, 2006 and April 30, 2007.At this time PACCAR has not yet identified a fix for the inner-axle safety defect and is currently conducting testing with the intent to provide a solution to the failure.ODI will monitor the development of PACCARS testing and ensure a timely repair for the consumer.This investigation is closed.
Horton Fan Hub Failures
PACCAR is conducting an Owner Notification Program (ONP) for select vehicles within the subject and peer populations.The ONP are attached to the closing report and can be found in the NHTSA Technical Service Bulletin (TSB) database. (TSB: 10033585, 10033584)See Closing report for investigation details.
HORTON FAN HUB FAILURES
THERE ARE 84,573 SUBJECT AND PEER (KENWORTH) VEHICLES.SUBJECT VEHICLES ARE MODEL YEAR 2007 THROUGH 2008 PACCAR TRUCKS BUILT WITH A HORTON FAN HUB ASSEMBLY.THE EA WILL INCLUDE PEER VEHICLES (KENWORTH'S WITH HORTON FAN HUBS) IN THE SUBJECT POPULATION.THERE ARE A TOTAL OF 1,645 WARRANTY CLAIMS ON THE COMBINED POPULATION.ODI SURVEYED WARRANTY CLAIM OWNERS AND FOUND THAT A SIGNIFICANT NUMBER OF THE FAILURES RESULTED IN A DISABLED VEHICLE.ODI ALSO BELIEVES THAT CERTAIN MODELS ARE MORE PRONE TO FAILURE AND FURTHER ANALYSIS IS WARRANTED TO UNDERSTAND THE DIFFERENCES IN FAILURE RATES. ODI IS CONCERNED THAT A LARGE DISABLED VEHICLE IS AT AN INCREASED RISK OF BEING STRUCK IN THE REAR BY ANOTHER VEHICLE.ODI IS ALSO CONCERNED THAT THIS FAILURE MODE PROVIDES LITTLE WARNING AND THEREFORE, A DRIVER HAS LESS OPPORTUNITY TO REMOVE THE VEHICLE FROM THE TRAVEL LANES OR SHOULDER, ONCE A FAN SEPARATION HAS OCCURRED.ODI WILL CONDUCT FURTHER RISK ASSESSMENT DURING THE EA TO GAIN AN UNDERSTANDING OF THE WARNING, OPTIONS AVAILABLE TO THE DRIVER AND THE INCREASED RISK OF THE TRUCK BEING STRUCK IN THE EVENT OF A BREAKDOWN.NHTSA HAS UPGRADED PE09-002 TO AN EA (EA09-008) TO FURTHER INVESTIGATE THIS MATTER.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
BEFORE THE ABOVE TRUCK WAS PURCHASED, OF NOTE IS THAT THE CHECK ENGINE LIGHT WAS ON, AS WELL AS AFTER THE PURCHASE OF SAME TRUCK. FUSSELL TRUCK SALES RESET THE ENGINE LIGHT ON WEDNESDAY, SEPTEMBER 23, 2015. I PLACED VEHICLE ON A DIAGNOSTIC COMPUTER ON TODAY, SEPTEMBER 29TH, 2015, AND WAS NOTIFIED THAT THE CHECK ENGINE LIGHT THAT WAS ON DUE TO A NEED TO UNDERLYING NEED FOR A FAULTY TRANSMISSION AND REGENT SYSTEM , WHICH DOES NOT RESOLVE THE ROOT CAUSE OF THE PROBLEM. THE TRUCK WAS PURCHASED ON SEPTEMBER 2, 2015, AND HAS A 30-DAY WARRANTY, AND I AM EXERCISING MY RIGHTS TO SURRENDER THE ABOVED MENTIONED VEHICLE AS UNSAFE AND A DANGER TO PUBLIC HEALTH. THIS TRUCK DOES NOT COMPLY WITH NATIONAL HIGHWAY TRAFFIC SAFETY REGULATIONS.
- NHTSA ID
- 10782295
- Incident
- Aug 2, 2015
TL* THE CONTACT OWNS A 2008 PETERBILT 387. WHILE DRIVING VARIOUS SPEEDS, THE DPF MALFUNCTIONED AND CAUSED THE ENGINE TO OVERHEAT AND THE VEHICLE TO STALL. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON MULTIPLE OCCASIONS AND HAD BEEN SERVICED MULTIPLE TIMES. THE ENTIRE DPF SYSTEM WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.
- NHTSA ID
- 10725891
- Incident
- Apr 24, 2013
- Mileage
- 300,000 mi
FIRST, MY TURBO WENT OUT JUNE24TH 2014. SECOND THE D.P.F FILTER AND SENSORS. I ONLY HAD THE TRUCK FOR 90DAYS AND ALREADY SPENT OVER 9000 DOLLARS ON IT. *JS
- NHTSA ID
- 10617036
- Incident
- Jun 24, 2013
- Mileage
- 695,000 mi
TL*THE CONTACT OWNS A 2008 PETERBILT 387. THE CONTACT STATED THAT THE DPS INJECTORS WOULD NOT REGENERATE ON THE VEHICLE. AS A CONSEQUENCE, THE VEHICLE WOULD SPORADICALLY DECELERATE. THE CHECK ENGINE INDICATOR WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS AND THEY STATED THAT THE DIESEL ENGINE WAS THE CAUSE OF THE FAILURE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V019000(ENGINE AND ENGINE COOLING:ENGINE:DIESEL) AND IS CURRENTLY WAITING ON A RESPONSE FROM THE DEALER. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 116,000.
- NHTSA ID
- 10257574
- Incident
- Nov 5, 2007
- Mileage
- 80,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
1210F - SPL 170XL Interaxle Driveline Warranty section has been updated with descriptions of Recommended Repairs and an updated PRWS Claim Coding table has been added.
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (âSOCâ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.