1998 Plymouth Voyager Airbags Problems

THE 1998 PLYMOUTH VOYAGER PASSENGER VAN WAS INVOLVED IN A TWO VEHICLE COLLISION ON A PUBLIC HIGHWAY. CAUSE OF THE COLLISION WAS DUE TO THE OTHER INVOLVED VEHICLE, THAT BEING A 2011 KIA SOUL, FAILING TO STAY WITHIN ITS TRAVEL LANE. THE KIA CROSSED OVER INTO THE PATH OF THE PLYMOUTH VOYAGER, WITH BOTH VEHICLES COLLIDING, FRONT/LEFT VS FRONT/LEFT. SPEEDS OF BOTH VEHICLES ESTIMATED AT APPROXIMATELY 40 MILES PER HOUR. BOTH AIR BAGS IN THE KIA DEPLOYED, AS DID THE FRONT/PASSENGER AIRBAG IN THE PLYMOUTH VOYAGER. THE DRIVER'S AIRBAG IN THE PLYMOUTH VOYAGER FAILED TO DEPLOY, UNKNOWN WHY. BOTH DRIVERS SUSTAINED INJURIES IN THE COLLISION. THE COLLISION WAS INVESTIGATED BY THE MONTGOMERY TOWNSHIP POLICE DEPARTMENT, PHONE 215-362-2301, POLICE REPORT #2016-00578.

NHTSA ID

10820479

Incident

Jan 6, 2016

TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10736032

Incident

Jun 15, 2013

Mileage

140,000 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE CHRYSLER DEALER HAS NOT BEEN ABLE TO FIX THE CLOCKSPRING ON MY MINIVAN BECAUSE THE PART THAT CHRYSLER WILL PAY FOR IS NOT IN STOCK. [XXX]. I HAVE HAD MY MINIVAN IN THE DEALER MULTIPLE TIMES SINCE JAN 15 AND THEY HAVE NOT FIXED THE AIRBAG TO DEPLOY IF NEEDED. IT SEEMS TO ME THAT CHRYSLER IS LIMITING PARTS TO FIX A SAFETY RECALL. *TR

NHTSA ID

10318160

Incident

Jan 15, 2010

Mileage

130,000 mi

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER WHICH WAS PURCHASED IN 2000. HE RECEIVED A RECALL LETTER FROM CHRYSLER AND DID NOT HAVE ANY FAILURES ON THE VEHICLE AT THAT TIME. NHTSA CAMPAIGN ID NUMBER: 02V293000, AIR BAGS FRONTAL. AFTER THE CONTACT RECEIVED THE LETTER, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE WARNING PANEL AND THE HORN FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS PER THE ABOVE MENTIONED RECALL; HOWEVER, HE WAS TOLD THE CLOCK SPRING ASSEMBLY PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR A MONTH. THE FAILURE AND CURRENT MILEAGES WERE 183,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10302324

Incident

Nov 18, 2009

Mileage

183,000 mi

AS AN INVESTIGATOR ASSIGNED TO THE CALIFORNIA HIGHWAY PATROL, MULTIDISCIPLINARY ACCIDENT INVESTIGATION TEAM (MAIT) IN SACRAMENTO, AND AS DIRECTED BY THE MAIT OPERATIONS MANUAL, THIS IS TO NOTIFY NHTSA/ODI OF THE VERIFIED FAILURE OF A SAFETY RESTRAINT SYSTEM IN A VEHICLE INVOLVED IN A SEVERE-INJURY TRAFFIC COLLISION. ON SEPTEMBER 2, 2009, A 1998 PLYMOUTH VOYAGER WAS INVOLVED IN A COLLISION IN SAN JOAQUIN COUNTY, CA. THE REGISTERED OWNER/SOLE OCCUPANT IN THE VOYAGER SUSTAINED INJURY WHEN HIS VEHICLE COLLIDED INTO THE REAR OF A 1999 CHEVROLET TAHOE, AT SPEED. THE PRINCIPAL DIRECTION OF FORCE WAS ESSENTIALLY FROM FRONT-TO-REAR THROUGH THE PLYMOUTH AND THE FRONTAL DAMAGE WAS EQUALLY DISTRIBUTED ACROSS THE FULL WIDTH OF THE VEHICLE. THE FRONT PASSENGER'S SRS DEPLOYED, AND THE DRIVER'S SRS DID NOT. THE DRIVER OF THE PLYMOUTH WAS RESTRAINED BY HIS SEAT BELT. A QUERY OF THE NHTSA WEBSITE INDICATED THE PLYMOUTH WAS SUBJECT TO RECALL UNDER NHTSA CAMPAIGN 04V-480, AND DAIMLER CHRYSLER RECALL NO. D17. THE RECALL WAS THE SUBJECT OF EA04-013 OF THE ODI. A LOCAL DODGE DEALER CONFIRMED THE VEHICLE WAS PART OF THE GROUP UNDER RECALL AND HAD NOT UNDERGONE CORRECTION OF THE CONDITION DESPITE RECORDS OF MAILED NOTIFICATIONS TO THE REGISTERED OWNER, OF VALLEY SPRINGS, CA. THE DRIVER OF THE PLYMOUTH MADE NO STATEMENT REGARDING THE STATUS OF THE SRS WARNING INDICATOR LAMP PRIOR TO THE COLLISION, WHICH IS UNDER INVESTIGATION BY THE STOCKTON AREA OF THE CALIFORNIA HIGHWAY PATROL. VALLEY DAVISON MAIT'S PRELIMINARY INVESTIGATION INDICATES THAT THE DRIVER?S SRS COMPONENTS WERE IN PLACE ON THE VEHICLE. MAIT WILL NOT CONDUCT A FAILURE ANALYSIS INVESTIGATION, AS THE MATTER IS CIVIL, NOT CRIMINAL, IN NATURE. A REPORT OF THE MAIT FINDINGS WILL FOLLOW. OFFICER C.M. PORT, ID 9729 CALIFORNIA HIGHWAY PATROL, VALLEY DIVISION MAIT. *TR UPDATED 07/01/10 *BF UPDATED 07/06/10*JB

NHTSA ID

10285073

Incident

Sep 2, 2009

DT*: THE CONTACT STATED THERE WERE SEVERAL PROBLEMS WITH THE VEHICLE THAT WOULD BE CONSIDERED A MANUFACTURER DEFECT. THE FIRST COMPONENT OF CONCERN WAS THE BELT TENSIONER WHICH HAD TO BE REPLACED BY THE DEALER BECAUSE IT WAS OBSERVED TO BE DISMANTLED. THE SECOND COMPONENT WAS IDENTIFIED WHEN THE VEHICLE WAS TAKEN IN FOR A REGULAR OIL CHANGE. THE INDEPENDENT MECHANIC DETERMINED THERE WAS A MAJOR LEAK COMING FROM THE PUMP SEAL ON THE TRANSMISSION. ONCE THE TRANSMISSION WAS TAKEN OUT OF THE VEHICLE, A CRACK WAS OBSERVED IN THE TORQUE CONVERTER. THE TRANSMISSION HAD TO REBUILT BECAUSE A TRANSMISSION FOR REPLACEMENT COULD NOT BE FOUND. THE DEALER DETERMINED THE TRANSMISSION PROBLEM WAS DUE TO A PIN DROP WHICH HAS BEEN COMMON IN VEHICLES OF THIS YEAR, MAKE AND MODEL. THE THIRD COMPONENT WAS DISCOVERED WHILE THE CONTACT SEARCHED CAR FAX FOR HISTORY ON THE VEHICLE; THERE WAS A RECALL ON THIS VEHICLE FOR THE AIRBAG. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REMEDY REPAIR, IT WAS NOT PERFORMED BECAUSE THE VEHICLE EXCEEDED 70,000 MILES. THE DEALER CONFIRMED THAT THE REMEDY REPAIRS WOULD BE ISSUED ONLY IF THE VEHICLE INCURRED THE CONSEQUENCES OF THE RECALL. THE LAST COMPONENT OF CONCERN WAS THE SERVICE ENGINE SOON LIGHT, WHICH CONSTANTLY ILLUMINATED. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THERE WAS CYLINDER MISFIRE. HOWEVER, THE CONTACT EXPRESSED THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A MALFUNCTIONED COMPUTER SYSTEM. AFTER A MAJOR TUNE UP TO THE VEHICLE THE SERVICE ENGINE SOON LIGHT ONLY ILLUMINATES INTERMITTENTLY.

NHTSA ID

10160917

Incident

May 1, 2006

Mileage

126,459 mi

DT: CALLER GOT RECALL WORK DONE ON CLOCK SPRING, BUT IT DID NOT FIX THE PROBLEM. THE AIR BAG LIGHT WAS ON BEFORE IT WAS FIXED, AND NOW THE AIR BAG LIGHT WAS OFF , AND THE ABS LIGHT AND ENGINE LIGHT WERE ON, AND NONE OF GAUGES WORKED. DEALER SAID THERE WAS NOTHING ELSE THEY COULD DO. DEALER SAID THEY COULD DO A DIAGNOSTIC, BUT CONSUMER WOULD HAVE TO PAY FOR IT. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

NHTSA ID

10133790

Incident

Aug 8, 2005

I OWN A 1998 PLYMOUTH VOYAGER WITH 60,000 MILES ON IT RECENTLY THE AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I DID SOME RESEARCH VIA THE INTERNET AND FIND OUT THAT THERE WAS A RECALL FOR THE CLOCK SPRING PLUS OTHER RECALLS THAT WE HAVE NEVER RECEIVED FOR THE VAN. THIS REALLY CONCERNS ME FOR THE SAFETY OF MYSELF AND MY FAMILY. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT IF THIS IS THE WAY THEY ARE GOING TO TREAT THEIR CUSTOMERS PLUS I NO LONGER LIKE CHRYSLER PRODUCTS BECAUSE OF OTHER PROBLEMS THAT WE HAVE HAD IN THE PAST. *NM

NHTSA ID

10131871

Incident

Jul 28, 2005

CONSUMER INQUIRING ABOUT RECALLS ON HIS 1998 PLYMOUTH VOYAGER MINIVAN, THE HORN OFTEN FAILED AND THE CRUISE CONTROL DID NOT WORK. *NM *JB

NHTSA ID

10115529

Incident

Mar 1, 2005

WHILE DRIVING SRS AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON AND THE HORN FAILED TO COME ON WHEN APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK *SC

NHTSA ID

10097633

Incident

Oct 25, 2004

FIRST WHEN I BOUGHT THE VAN AND HAD TO REPLACE HAD GASKET WHICH I WAS TOLD THAT THIS IS A COMMON PROBLEM FOR THIS VAN, YET THERE IS NO RECALL. THEN ON OCTOBER 13TH 2003 I WAS IN A AUTO ACCIDENT WHEN I WAS STOPPED AT A LIGHT I WAS HIT FROM THE REAR BY A WOMEN DOING 30-35 MPH I HIT PEOPLE IN FRONT OF ME AND THE VAN WAS TOTALLED BUT YET THE AIRBAGS DID NOT DEPLOY. I STILL HAVE THE VAN, MY WIFE AND I WERE BOTH HURT. CAN YOU TELL ME IF THERE IS A RECALL ON THE AIRBAGS NOT DEPLOYING.*AK

NHTSA ID

10097927

Incident

Oct 13, 2003

Mileage

98,000 mi

RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE. AIR BAG LIGHT ILLUMINATED WHILE DRIVING. DEALER WAS NOTIFIED. DEALER INFORMED THE CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK

NHTSA ID

10097607

Incident

Apr 3, 2004

Mileage

69,000 mi

CONSUMER RECEIVED RECALL 04V48000 CONCERNING CLOCK SPRING FAILURE. CONSUMER WAS DENIED SERVICE SINCE AIR BAG LIGHT WAS NOT ON. CONSUMERS' RECALL LETTER STATED UNDER 70000 MILES TO TAKE THE VEHICLE IN FOR REPAIRS. *AK

NHTSA ID

10097573

Incident

Oct 15, 2004

Mileage

44,966 mi

THE CLOCK SPRING FAILED. AS A RESULT THE AIR BAGS AND HORN MALFUNCTIONED. RECALL 02V293000 WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *NM

NHTSA ID

10089684

Incident

Aug 1, 2004

Mileage

106,000 mi

AIR BAG LIGHT ILLUMINATED WHILE DRIVING ,AND HORN/CRUISE CONTROL WERE INOPERATIVE. VEHICLE WAS TAKEN TO DEALER, WHO INFORMED CONSUMER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. ALSO, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK

NHTSA ID

10092106

Incident

Aug 14, 2004

Mileage

100,000 mi

THE CONSUMER RECEIVED RECALL 02V293000 REGARDING THE AIR BAG CLOCK SPRING FAILURE. AFTER PUTTING THE VEHICLE ON THE DIAGNOSTIC MACHINE, A DIFFERENT CODE CAME UP THAT DIDN'T MATCH THE RECALL CODE. THE DEALER CLAIMED THAT UNLESS THE CODES MATCHED THE RECALL, THE REPAIR WORK WILL NOT BE DONE. *AK *SC *JB

NHTSA ID

10068610

Incident

Apr 20, 2004

Mileage

115,000 mi

THE AIRBAG SENSOR LIGHT CONTINUED TO STAY ON AND HORN THE WAS INOPERATIVE. THE DEALER STATED THE AIR BAG CLOCK SPRING HAD FAILED. A RECALL WAS ISSUED, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE OF THE REMEDY SCOPE. *JB THE VALVE COVER GASKET LEAKED OIL WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CLAIMED THEY COULDN'T FIND A LEAK. THE VEHICLE WAS TAKEN TO TWO OTHER TECHNICIANS WHO BOTH AGREED THAT THERE WAS A LEAK. THE SERPENTINE BELT CRACKED AT 90000 MILES. THE TRANSMISSION COOLER LINE CLAMPS WERE REPLACED. *NM

NHTSA ID

10074192

Incident

Feb 16, 2004

Mileage

90,000 mi

1998 PLYMOUTH VOYAGER HORN AND CRUISE CONTROL STOPPED WORKING AND THE AIRBAG LIGHT IS ON IT IS NOW GONNA COST ME ROUGHLY $300 TO HAVETHE CLOCK SPRING FIXED. I FEEL THAT THERE SHOULD BE A RECALL ISSUED.*AK

NHTSA ID

10075276

Incident

Jun 10, 2004

Mileage

97,455 mi

WHILE DRIVING, THE AIR BAG LIGHT ILLUMINATED AND THE HORN/CRUISE CONTROL INTERMITTENTLY FAILED. RECALL#02V29300. THE DEALERSHIP WOULD NOT REPAIR BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL. *JB THE CONSUMER WAS TOLD THE COLCK SPRING WAS THE PROBLEM. *SC *JB

NHTSA ID

10073351

Incident

Apr 14, 2004

Mileage

94,000 mi

THE HORN MALFUNCTIONED. THE CONSUMER HAD THE VEHICLE INSPECTED AFTER THE AIR BAG LIGHT FLASHED. THE CONSUMER WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL AND YEAR BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL . *AK THE AIR BAG LIGHT REMAINED LIT AND THE TURN SIGNAL WENT OUT. *SC *JB

NHTSA ID

10068623

Incident

Jan 1, 2004

1998 PLYMOUTH VOYAGER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY.(NAR) *MR ANOTHER DRIVER ATTEMPTED TO MAKE A RIGHT HAND TURN FROM THE MEDIAN AND RAN INTO THE CONSUMERS VEHICLE. THE CONSUMER RECEIVED RECALL#02V293000 VIA MAIL. THE IMPACT WAS ON THE FRONT PASSENGER SIDE AND THE VEHICLE WAS TOTALED. *SC *JB *CB

NHTSA ID

10073367

Incident

Apr 3, 2004

DRIVER SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED WHILE VEHICLE WAS IN MOTION. THERE WAS NO CRASH, NO POTHOLE, NO BUMP ON THE ROAD, NOTHING TO TRIGGGER THE AIRBAG TO GO OFF. AS A RESULT I SUFFERED A BURN MARK TO MY CHIN AND NECK AND BRUSING ON MY CHEST AND FOREARM. PASSENGER WAS ALSO HIT I FACE NO VISIBLE MARKS AND CHILDREN WERE TERRIBLY SHAKEN.*AK

NHTSA ID

10064154

Incident

Mar 26, 2004

I OWN A 1998 PLYMOUTH VOYAGER AIR BAG LIGHT STAYS ON AND HORN DON'T WORK. MOST LIKELY A CLOCK SPRING IS BAD. DON'T KNOW IF THIS WILL GET RECALLED, BUT I HOPE SO. *JB

NHTSA ID

10060506

Incident

Jan 16, 2004

Mileage

64,200 mi

WHEN VEHICLE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON. WHEN AIR BAG LIGHT IS ON HORN AND CRUISE CONTROL DO NOT WORK. CONSUMER SAW A NHTSA ARTICLE CONCERNING AN INVESTIGATION OF THESE VEHICLES. *AK

NHTSA ID

10057517

Incident

Jan 21, 2003

Mileage

80,000 mi

WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM STILL OCCURS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

NHTSA ID

10051954

Incident

Nov 22, 2003