Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY HUSBAND WAS INSTALLING MY SON'S CAR SEAT. WHEN HE GRABBED THE SHAFT OF THE SEAT BELT (THE PART ATTACHED TO THE FLOOR), IT CAME COMPLETELY OUT. APPARENTLY THE METAL PART THAT IS ATTACHED TO THE SEAT IS COMPLETELY GONE. THE DEALERSHIP IS TELLING ME I'M RESPONSIBLE FOR BUYING A NEW SEAT BECAUSE MY WARRANTY IS EXPIRED. *JB
REAR SEAT BELTS DO NOT CATCH (STOP LETTING OUT BELT) WHEN BRAKE APPLIED. THIS IS AN ISSUE CAUGHT AS PART OF A MASSACHUSETTS MANDATORY YEARLY INSPECTION WHICH CAUSE THE VEHICLE TO FAIL. CHRYSLER DEALERSHIP HAS INDICATED IT CAN BE FIXED FOR A CHARGE OF AT LEAST $82. *NM
ON SEVERAL OCCASIONS, I NOTICED THE SEATBELT HOLDING MY SON'S CARSEAT IN PLACE HAD COME UNLATCHED. TO THE BEST OF MY KNOWLEDGE, NOTHING WAS DONE TO CAUSE IT TO OPEN. I OWN A 2000 PLYMOUTH GRAND VOYAGER AND RECENTLY READ THAT APPARENTLY, THIS IS A PROBLEM WITH MY VEHICLE AND ITS GENERATION 3 SEATBELTS. I CONTACTED A DEALER THIS MORNING TO REQUEST REPLACEMENT OF THE 7 SEATBELTS AND WAS TOLD THEY DON'T DO THAT. I WAS ASKED IF THERE WAS A PROBLEM WITH THEM AND I MENTIONED THAT THEY HAD SPONTANEOUSLY UNLATCHED AND THAT I'D BEEN READING OF PROBLEMS WITH THAT TYPE OF SEATBELT. I WAS THEN TOLD THAT THAT WAS A LEGAL ISSUE AND I NEEDED TO CONTACT THE CORPORATE OFFICE, WHICH I WILL DO THIS AFTERNOON. *AK
I WOULD LIKE TO HAVE THE GENERATION 3 SEAT BELTS RECALLED IN THE CHRYSLER CARS AND VANS AS THE LATCHES PROTRUDE AND MAY BE UNSAFE. *NLM
I OWN A 2000 PLYMOUTH VOYAGER. THE SEAT BELT IN MY MIDDLE SEAT ON THE DRIVERS SIDE SPONTANEOUSLY RELEASES. THIS IS THE SEAT I HAD MY 6 MONTH OLD INFANT IN. AFTER THE 4TH TIME IN A 3 WEEK PERIOD I SWITCHED MY SON TO A DIFFERENT SEAT. *NLM
I OWN A 2000 CHRYSLER MINI VAN AND ON TWO OCCASIONS THE SEAT BELT HAVE RELEASED WHILE I WAS STILL PARKED IN MY DRIVEWAY. ON BOTH OCCASIONS I WAS REACHING OVER TO GET SOMETHING FROM THE PASSENGER SEAT AND THE BUCKLE CAME UNDONE. I THOUGHT I HAD NOT SECURED IT PROPERLY BECAUSE MY ARM HIT THE LOCK ON THE SEAT BELT. NOW I FIND OUT TODAY THAT I MAY HAVE HIT THE BUCKLE BUT IT SHOULD NOT HAVE POPPED OPEN AS THERE IS A DEFECT IN THE SEAT BELT. EVEN THOUGHT IT IS A 2000 MODEL I DO NOT HAVE THE GEN 4 TYPE OF BELTS IN THE FRONT. THE VAN MUST HAVE BEEN MANUFACTURED IN THE LATE 1999. *NLM
CONSUMER STATED THE SEAT BELT IN THE REAR MIDDLE SEAT, WON'T STAY BUCKLED. CAUSE UNKNOWN. TS *TT
MY FOUR YEAR OLD CHILD CAN PULL THE SHOULDER HARNESS CLIP APART WITHOUT DISENGAGING (SQUEEZING) THE CLIP COMPENENTS TOGETHER. BOTH HARNESS CLIPS ON THE 2 INTEGRATED CHILD SEATS(FRONT BENCH) CAN BE PULLED APART. BOTH CLIPS WERE REPLACED BY DEALERSHIP ON 8/2/02, YET CONTINUE TO BE DEFECTIVE. DEALERSHIP SAID IT DOES IT WITH OTHER CAR SEATS THAT WERE TESTED ON LOT AND DID NOT FEEL IT WAS A SAFETY CONCERN. ALYSSA DESERIS, CHILD SEAT INSPECTOR FROM BUCKS COUNTY HIGHWAY SAFETY PROGRAM INSPECTED THE SEATS AND FELT THAT THIS IS A MAJOR DEFECT AND SAFETY ISSUE. SHE CAN BE REACHED AT (215) 491-9260. THE SERVICE MANAGER REPORTED CONCERN TO CHRYSLER REPRESENTATIVE, MIKE CANTRELL. I HAVE NOT HEARD BACK FROM CHRYSLER SINCE I MADE MY COMPLAINT WITH SERVICE MANAGER ON 8/15/02. I FEEL THE HARNESS CLIP IS A CHEAP PIECE OF PLASTIC THAT WILL ONLY GET WORSE WITH WEAR AND WILL EASILY COME APART ON ITS OWN. THE HARNESS CLIPS ON OTHER NON-INTEGRATED CHILD SEATS ARE LARGER AND DO NOT DISENGAGE WITHOUT SQUEEZING CLIPS TOGETHER (IE. CENTURY AND COSTCO).*AK
CONSUMER STATES WHILE BUCKLING THE CHILD INTERGRATED SEAT BUCKLE, BUCKLE CAME APART. CONSUMER STATES THE PLASTIC BROKE AND THE BACK OF BUCKLE CRACKED AND SPRINGS FELL OUT. CONSUMER FEELS IF THERE IS A CAR ACCIDENT, CHILD WOULD NOT HAVE BEEN RESTRAINED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
CHRYSLER REFUSES TO FIX MY BELTS AS OF WHEN THIS COMPLAINT IS BEING FILED. *AK
MY 4 YEAR OLD SON'S CAR SEAT IS BELTED INTO THE MIDDLE SEAT, DIRECTLY BEHIND THE DRIVERS SEAT. ON A MINIMUM OF 3 OCCASSIONS THE SEATBELT FROM THE VOYAGER SEAT HAS DISLOGGED WHILE THE VEHICLE HAS BEEN IN MOTION. I DID NOT KNOW THAT IT DISLOGGED UNTIL THE VEHICLE WAS STOPPED & I WOULD GO TO REMOVE MY SON FROM HIS CAR SEAT WHICH HE IS BELTED IN ALSO. I THOUGHT THAT OTHER PEOPLE THAT WERE SITTING IN THE MIDDLE SEAT WERE ACCIDENTALLY RELEASING THE VOYAGER SEAT BELT;BUT IT HAS HAPPENED WHEN ONLY MY SON HAS BEEN IN HIS CAR SEAT & NO ONE ELSE IN THE MIDDLE SEAT. NLM
WHEN FASTENING SEATBELT IT LOOSENS UP AND RIDES UP CONSUMER'S NECK. IT'S DIFFERENT FROM ALL THE OTHER SEAT BELTS. CONSUMER FEELS THIS SEAT BELT IS UNSAFE BECAUSE IT DOES NOT STAY ON CONSUMER'S WAIST, IT GOES UP UNDER THE ARM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .