Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 27, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 395 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Pontiac Grand Am submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
AirbagsBody & structureEngine
Filed Feb 27, 2015
Crash reported1 injury reported
I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR. *TR
NHTSA ID
10691006
Incident
Nov 10, 2014
Mileage
182,000 mi
Body & structure
Filed Oct 6, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ID
10641805
Incident
Oct 1, 2013
Mileage
200,000 mi
AirbagsBody & structure
Filed Jul 30, 2014
DASHBOARD MELTED. *TR
NHTSA ID
10617553
Incident
Jul 30, 2014
Mileage
104,000 mi
Body & structure
Filed Aug 24, 2009
WEAKNESS IN BODY UNDER FUEL TANK FILL COMPARTMENT. A DEFECT IS ALLOWING WATER TO GO DOWN BEHIND OUTER BODY AND RUST OUT RIGHT BELOW GAS TANK FILL AND NO WHERE ELSE ON BODY. *TR
NHTSA ID
10281522
Incident
Jun 11, 2008
Mileage
100,000 mi
Body & structure
Filed Aug 24, 2009
2002 PONTIAC GRAND AM WINDOW CLIPS BREAK THEY ARE PLASTIC CLIPS AND THEY BROKE AND ALL THE REPLACEMENT WINDOW THAT I LOOK UP TO BUY ALSO HAVE BROKEN CLIPS. *TR
NHTSA ID
10281521
Incident
Jul 27, 2009
Mileage
145,000 mi
Body & structureFuel systemInterior & seats+2 more
Filed Aug 15, 2006
SINCE WE PURCHASED OUR PONTIAC GRAND AM IN APRIL 2002 WE HAVE HAD SEVERAL ITEMS FAIL THAT I FEEL SHOULD NOT HAVE. THE FUEL PUMP AND FUEL RELAY? FAILED AT 6,000 MILES, THE WINDOW SASH CHANNELS AND RELAYS HAVE FAILED 3 TIMES. TWICE ON THE DRIVER SIDE AND 1 TIME ON THE PASSENGER SIDE. THE DASH IS PEELING UP AT THE BASE OF THE WINDSHIELD CLOSE TO THE VIN# PLATE. THE DOME LIGHT BRACKET FAILED AND THE LIGHT NO LONGER IS ON THE INTERIOR ROOF. CHEAP PLASTIC BRACKET THAT WILL COST SEVERAL HUNDRED DOLLARS TO FIX. THE DRIVER POWER SEAT HAS FAILED LEAVING THE SEAT IN THE UP POSITION. THE WORST THING ABOUT ALL OF THIS IS THAT IT HAS COST ME SEVERAL THOUSAND DOLLARS TO HAVE THESE ITEMS FIXED AND THE CAR ONLY HAS 41,000 MILES ON IT. *NM
NHTSA ID
10165490
Incident
Jul 10, 2006
Mileage
40,000 mi
Body & structureElectricalTransmission
Filed Apr 17, 2003
I HAVE A 2002 PONTIAC GRAND AM THAT IS NOT SO GRAND. AT 1100 MILES THE TRANSMISSION WAS REPLACED AFTER FIGHTING WITH PONTIAC. THEY FINALLY AUTHORIZED THE DEALERSHIP TO DROP THE TRANSMISSION PAN AND THEY FOUND METAL SHARDS IN IT FROM THE TRANSMISSION. I HAD THE MOLDING AROUND THE REAR WINDOW REPLACE, BOTH ELECTRIC MIRRORS FIXED BECAUSE THEY GET "STUCK." THE IGNITION HAS BEEN REPLACED THREE TIMES SINCE I GOT THE CAR, TWICE IN THE LAST 4 WEEKS. THE KEY WILL NOT TURN IN THE IGNITION AND THE STEERING WHEEL IS NOT LOCKED. THIS REALLY AFFECTS THE USAGE OF THE CAR. I AM WAITING TO GET STRANDED SOMEWHERE BECAUSE THE CAR WON'T START. I HAVE SPOKEN TO A PONTIAC REP SEVERAL TIMES, BEEN LIED TO AND BRUSHED ASIDE. *JB
NHTSA ID
10014529
Incident
Apr 17, 2002
Mileage
1,100 mi
Body & structureSeat beltsTires & wheels
Filed Jul 19, 2002
DRIVER'S SEAT BELT IS DESIGNED IN A WAY THAT IT CANNOT BE ADJUSTED ON FRAME OF VEHICLE, WHEN WORN IT GOES ACROSS DRIVER'S NECK.*AK CONSUMER ALSO STATED THE DRIVER SIDE DOOR CLOSES ON ITS OWN AFTER BEING OPENED WHEN ON AN INCLINE, CONSUMER ALSO STATED THE TIRE EXPERIENCED A FLAT.*JB
NHTSA ID
8014324
Incident
Apr 26, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own