Driver assistanceElectricalFuel system
Filed Nov 28, 2019
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
- NHTSA ID
- 11282802
- Incident
- Nov 27, 2019
- Mileage
- 180,000 mi
Fuel system
Filed Jan 4, 2019
SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.
- NHTSA ID
- 11165751
- Incident
- Mar 26, 2018
- Mileage
- 220,000 mi
Fuel system
Filed Nov 23, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED AFTER A FEW MINUTES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS TAKEN TO A DIFFERENT DEALER. THE DEALER REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
- NHTSA ID
- 10927697
- Incident
- Sep 15, 2009
- Mileage
- 79,000 mi
ElectricalFuel system
Filed Jun 16, 2014
I BOUGHT MY PONTIAC A YEAR AGO. A FEW WEEKS AFTER BUYING IT, IT HAD TROUBLE STARTING. IT ONLY HAPPENED A COUPLE OF TIMES, BUT IT WOULD ALWAYS EVENTUALLY START. HOWEVER, LAST WEEK IT TOOK US ALMOST TWO HOURS TO GET IT STARTED. AFTER THAT IT SEEMS TO LOSE POWER GOING UP A HILL OR EVEN WHEN AT A STOP. MY BROTHER-IN-LAW HAS REPLACED THE FUEL PUMP AND SENSOR AND IT STILL IS DOING THE SAME THING. IT IS SO FRUSTRATING THAT SO MANY PEOPLE ARE HAVING THE EXACT PROBLEM BUT NOTHING IS BEING DONE ABOUT IT. IT SHOWS WHAT KIND OF A DEALER GM REALLY IS! THEY ONLY CARE ABOUT THE MONEY AND NOT THE SAFETY OF ITS' CUSTOMERS!!! *TR
- NHTSA ID
- 10598613
- Incident
- May 1, 2013
- Mileage
- 120,000 mi
ElectricalFuel system
Filed Apr 6, 2014
THIS VEHICLE, ALONG WITH MANY OTHERS ACCORDING TO WHAT I HAVE SEEN ONLINE, MANY OTHERS ARE AFFECTED BY THE SAME ISSUE, THE SAME MODEL, JUST VARYING IN YEARS. THE CAR WILL NOT START. THE IGNITION SWITCH FAILS TO START THE CAR WHATSOEVER. AND DUE TO NO PROBLEM BEING REPORTED BY GENERAL MOTORS, MECHANICS HAVE LITTLE IDEA OF WHAT THE PROBLEM IS. CAUSING A MASSIVE WASTE OF MONEY, THIS ISSUE HAS PLAGUED OUR CAR FOR OVER A YEAR. AND DUE TO NO ISSUE BEING REPORTED BY GENERAL MOTORS, MULTIPLE MECHANICS HAVE SAID IT IS THE FUEL PUMP. WE HAVE WASTED HUNDREDS OF DOLLARS ON FALSE DIAGNOSIS WHEN THE ISSUE IS THE IGNITION SWITCH! I AM DOING THIS NOW BECAUSE WE HAVE HEARD OF ALL THE RECALLS GM IS DOING WITH OTHER VEHICLES DATING BACK TO THEIR 2003 MODELS. AND WHEN I SEE THAT OUR MODEL ISN'T EVEN ON ANY OF THE LISTS, EVEN FOR THE NEWER YEARS. IT BUGS ME. JUST A COUPLE OF WEEKS AGO, BECAUSE OF THE SAME ISSUE, OUT CAR DIED IN THE MIDDLE OF A BUSY INTERSTATE HIGHWAY! WE COULD HAVE BEEN KILLED! LUCKILY WE WERE ABLE TO PULL OVER, IT TOOK ABOUT A HALF AN HOUR OF USING THE IGNITION RESET TRICK TO GET THE CAR STARTED AGAIN! MANY OTHERS HAVE THIS ISSUE FROM WHAT I'VE SEEN, I SEE OTHER PEOPLE WITH THIS CAR COMPLAINING. AND ONLINE I SEE A WHOLE LOT OF PEOPLE DEALING WITH THIS EXACT SAME ISSUE! THIS PROBLEM COULD KILL SOMEBODY!!! *TR
- NHTSA ID
- 10577817
- Incident
- Mar 1, 2013
- Mileage
- 125,000 mi
ElectricalFuel system
Filed Mar 26, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A SUDDEN HESITATION AS THE ENGINE STALLED WITH THE ILLUMINATION OF THE TRAC WARNING INDICATOR. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE IGNITION LOCK CYLINDER, FUEL PUMP AND BATTERY WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
- NHTSA ID
- 10574986
- Incident
- Mar 25, 2014
- Mileage
- 99,000 mi
Fuel system
Filed Sep 21, 2011
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS AN EXTREMELY OVERPOWERING GASOLINE ODOR WITHIN THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MOST PROFOUND IN THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE WOULD STALL AT ANYTIME WITHOUT WARNING AND WOULD FREQUENTLY FAIL TO START. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 190,000.
- NHTSA ID
- 10426656
- Incident
- Sep 7, 2011
ElectricalFuel systemExterior lighting
Filed Apr 30, 2007
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 60 MPH THE VEHICLE SHUT DOWN. THE TURN SIGNALS FAILED AND WERE OPERATING INTERMITTENTLY. THE FUEL PUMP WAS REPLACED. THE FUEL PUMP FAILED FOR 3 WEEKS, AND THE TURN SIGNAL FAILED FOR 6 DAYS. THE CONTACT WAS HOSPITALIZED AFTER THE VEHICLE FAILED , AND SHE RECEIVED FROST BITE WHILE WAITING ON THE TOW TRUCK. THE FAILURE MILEAGE WAS 67,180 , AND THE CURRENT MILEAGE IS 68320. *AK SPOKE WITH CONSUMER 10/16/07, NEED TO RE-SEND FORM. UPDATED 01/11/08. *LJ A POLICE REPORT WAS FILED BECAUSE THE INCIDENT HAPPENED ON THE NYS THRUWAY. THE IGNITION SWITCH WAS REPLACED UPDATED *JB
- NHTSA ID
- 10189265
- Incident
- Apr 27, 2007
- Mileage
- 671,800 mi
Fuel system
Filed Feb 9, 2007
WHILE DRIVING AT 45 MPH ON A BACK ROAD MY CAR SHUT OFF AND AT THAT POINT I ALSO LOST POWER STEERING SO I HAD TO GET OUT AND PUSH THE CAR OFF THE ROAD BY MYSELF. HAD IT TOWED; FIRST MECHANIC SAID IT WAS THE SECURITY SYSTEM AND A DEALER WOULD HAVE TO LOOK AT IT. SO I HAD IT TOWED 42 MILES TO A DEALERSHIP AND THEY TOLD ME THE FUEL PUMP HAD BURNED UP, BUT THIS IS CLEARLY A SAFETY HAZARD AS THE CAR JUST SHUT OFF IN THE MIDDLE OF THE ROAD, NOT TO MENTION ON AN EXTREMELY BAD CORNER THAT I COULD HARDLY MANEUVER DUE TO THE LACK OF POWER STEERING. CAR ALSO HAS PROBLEMS WITH BRAKES...HAD BRAKES & ROTORS REPLACED TWICE NOW (ONCE IN AUGUST 2005 AND MOST RECENTLY ON DECEMBER 28, 2006) AND NOW THERE'S ALREADY A PROBLEM AS THE BRAKES FAILED WHEN I HAD TO STOP SHORT, LUCKILY AN ACCIDENT WAS AVOIDED. *NM
- NHTSA ID
- 10182163
- Incident
- Dec 1, 2006
- Mileage
- 85,085 mi
Body & structureFuel systemInterior & seats+2 more
Filed Aug 15, 2006
SINCE WE PURCHASED OUR PONTIAC GRAND AM IN APRIL 2002 WE HAVE HAD SEVERAL ITEMS FAIL THAT I FEEL SHOULD NOT HAVE. THE FUEL PUMP AND FUEL RELAY? FAILED AT 6,000 MILES, THE WINDOW SASH CHANNELS AND RELAYS HAVE FAILED 3 TIMES. TWICE ON THE DRIVER SIDE AND 1 TIME ON THE PASSENGER SIDE. THE DASH IS PEELING UP AT THE BASE OF THE WINDSHIELD CLOSE TO THE VIN# PLATE. THE DOME LIGHT BRACKET FAILED AND THE LIGHT NO LONGER IS ON THE INTERIOR ROOF. CHEAP PLASTIC BRACKET THAT WILL COST SEVERAL HUNDRED DOLLARS TO FIX. THE DRIVER POWER SEAT HAS FAILED LEAVING THE SEAT IN THE UP POSITION. THE WORST THING ABOUT ALL OF THIS IS THAT IT HAS COST ME SEVERAL THOUSAND DOLLARS TO HAVE THESE ITEMS FIXED AND THE CAR ONLY HAS 41,000 MILES ON IT. *NM
- NHTSA ID
- 10165490
- Incident
- Jul 10, 2006
- Mileage
- 40,000 mi
Fuel system
Filed Jul 29, 2004
MY DAUGHTER WAS DRIVING ON INTERSTATE 81 AT 70 MPH WHEN THE MOTOR SHUT OFF. SHE WAS ALMOST REAR ENDED BY TRACTOR TRAILER WHILE TRYING TO GET OFF OF THE ROAD. SHE HAD NO ENGINE OR POWER STEERING TO ASSIST HER IN GETTING OFF ROAD. MY DAUGHTER VERY DISTRAUGHT OVER THE INCIDENT AND COULD HAVE BEEN KILLED. WRECKER TOOK CAR TO PONTIAC DEALER WHO DISCOVERED THAT THE FUEL TANK WAS DRY WHILE THE GAUGE ON THE CONSOLE SHOWED OVER A QUARTER OF TANK. AT TIME OF ARRIVAL TO THE REPAIR SHOP THE DEALER TOLD ME ABOUT THAT IT POSSIBLY WAS A FUEL SENSOR PROBLEM. PONTIAC SERVICE BULLETIN # 01-06-04-008D NOTES PROBLEM WITH FUEL SENSOR. FUEL PUMP ALSO BURNED UP ON CAR AT TIME OF THE BAD READING ON THE GAUGE. FUEL SENSOR WAS REPLACED BY PONTIAC BUT I HAD TO PAY FOR THE FUEL PUMP AT COST OF $518.34. I SHOULD NOT HAVE TO PAY FOR THE FUEL PUMP AS THEIR KNOWN PROBLEM WITH THE FUEL SENSOR CAUSED THE FUEL PUMP TO FAIL. MORE IMPORTANTLY IN MY OPINION THIS BULLETIN ON THE FUEL SENSOR SHOULD BE A RECALL SINCE THE FAILURE OF THE FUEL SENSOR PUT MY DAUGHTERS LIFE IN JEOPARDY. THIS IS A SERIOUS SAFETY ISSUE THAT PONTIAC IS TAKING LIGHTLY. I CALLED THEM TO COMPLAIN AND THEY OFFERED ME A " COMPLEMENTARY OIL CHANGE" ???. I TOLD THEM THAT I WAS NOT SATISFIED WITH THAT ANSWER AND THEY CAME BACK TO ME THE 2ND TIME AND SAID TO HOLD MY RECEIPTS IN CASE OF FUTURE RECALL AND THEN I COULD GET REIMBURSED. MY QUESTION TO THEM IS HOW THEY CAN RECALL OR REIMBURSE ME IF MY DAUGHTER HAD DIED IN THIS INCIDENT. THEY CAME BACK TO ME A THIRD TIME AND OFFERED ME A $1500.00 LOYAL BUYER COUPON TO BE USED ON MY NEXT GENERAL MOTORS PURCHASE. I TOLD THEM TO KEEP IT AS THERE WOULD NOT BE ANY MORE GM PURCHASES BY MY FAMILY. I WILL NOT SUPPORT A COMPANY THAT KNOWINGLY PUTS MY FAMILY IN DANGER IN ORDER TO SAVE A DOLLAR. THIS BULLETIN # 01-06-04-008D SHOULD BE A RECALL AS IT HAS POTENTIAL TO CREATE SERIOUS INJURY OR DEATH TO THE PASSENGERS IN THIS TYPE OF VEHICLE--- 2002 PONTIAC GRAND AM.*AK
- NHTSA ID
- 10082977
- Incident
- Jun 18, 2004
- Mileage
- 52,726 mi
Fuel system
Filed May 24, 2004
FUEL GAUGE WOULD READ FULL, YET GAS TANK WAS HALF EMPTY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- NHTSA ID
- 10074120
- Incident
- Apr 23, 2004
- Mileage
- 27,500 mi
BrakesElectricalEngine+2 more
Filed Dec 22, 2003
I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES FOR PROBLEMS AND THEY CAN TYPICALLY REPLICATE THE PROBLEM, BUT CANNOT FIX IT. I HAVE HAD 3 BRAKE JOBS ON MY CAR, AS WELL AS THE CALIPERS REBUILT, AND MY BRAKES STILL DO NOT WORK RIGHT. THE ABS SYSTEM FAILS CONSTANTLY. I EXPERIENCE SLIDES ON DRY SURFACES EVEN. I ALSO HAVE TRANSMISSION, COOLANT, AND FUELING PROBLEMS. I HAVE HAD A FUEL PUMP REPLACED FINALLY, AFTER THE 3RD TIME OF TAKING IT IN FOR NOT STARTING, 2 TIMES PRIOR THERE WAS NOTHING SUPPOSEDLY WRONG. ALSO, I AM STILL GETTING ONLY 125 MILES ON A TANK OF GAS. THEY AN RECIPROCATE THE PROBLEM BUT WILL NOT FIX IT. I ALSO KEEP GETTING A LOW COOLANT AND CHECK ENGINE MESSAGE LIGHTS BUT THEY SAY NOTHING WRONG. THE POWER WINDOWS ALSO DRAG AND MAKE MARKS ON THE WINDOW SURFACES. THEY ARE VERY SLOW ROLLING UP. THE LIGHT IN THE RADIO AREA FADES IN AND OUT, AND THE RADIO GOES OFF AND ON ALOT AS WELL AS ONLY THE FRONT SPEAKERS WORK PRIMARILY. BACK DO NOT. ACCELERATOR PEDAL STICKS, AND CAUSES CAR TO REV UP TO 5000 RPMS VERY SCARY!*AK
- NHTSA ID
- 10050948
- Incident
- Oct 10, 2003
- Mileage
- 45,000 mi
BrakesHeating & air conditioningElectrical+4 more
Filed Jul 11, 2002
VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK ALSO THE DRIVERS POWER SEAT IS INOPERABLE AT TIMES, IT MAKES A GRINDING NOISE, AND AT TIMES WOULD NOT MOVE AT ALL, THERE WAS A PULSATION WHEN BRAKES WERE BEING APPLIED, BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, STARTER WAS REPLACED, THERE WAS A CLUNKING NOSIE WHEN DRIVING STRAIGHT OR MAKING TURNS, THE DOME LIGHT FELL OFF, TRUNK IS HARD TO CLOSE, CONSUMER HAS TO SLAM TRUNK TO GET IT TO CLOSE, THE DEALER FOUND THE LATCH OUT OF ADJUSTMENT, WHEN STARTING VEHICLE THERE IS A NOISE FROM THE ENGINE AREA, THERE WAS A NOISE COMING FROM THE WHEEL AREA, DEALER COULD NOT DUPLICATE CONSERN, ALTERNATOR WAS REPLACED, VEHICLE STALLED, DELAER REPLACED FUEL SENDING UNIT, THE CLOCK RADIO WAS LOOSING TIME, THE REMOTE KEYLESS ENTRY WILL ONLY WORK WHEN CONSUMER IS CLOSE TO THE VEHICLE, THE WINDOWS WERE MAKING A SCRATCHING NOISE WHEN BEING ROLLED UP, THE AIR CONDITON HAS AN ODOR, STEERING WHEEL HAS A MILD VIBRATION WHEN DRIVING.*JB
- NHTSA ID
- 8013819
- Incident
- May 30, 2002
Fuel systemSuspension
Filed May 30, 2002
HAD FRONT & REAR WHEEL ALIGNMENT DONE 3 TIMES IN THE MAY 2002 WITH NO CORRECTION DONE TO CORRECT THE PROBLEM OF THE PULLING BACK & FORTH FROM SIDE TO SIDE AND KEEPING THE CAR TO STAY ON THE ROAD.THIS HAS STARTED TO WEARING DOWN MY TIRES AT A ACCELRATED RATE, WHICH MAY HAVE TO BE REPLACED.FUEL INJECTION SYSTEM IS MAKING THE CAR IDLE VERY ROUGH WHILE SITTING/PARKED.*AK
- NHTSA ID
- 762464
- Incident
- May 7, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.