2002 Pontiac Grand Am Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Pontiac Grand Am, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical14327.9%
- Exterior lighting9718.9%
- Engine6512.7%
- Brakes407.8%
- Visibility234.5%
- Steering224.3%
- Airbags193.7%
- Interior & seats163.1%
- Other / unspecified163.1%
- Fuel system152.9%
- Tires & wheels122.3%
- Suspension102.0%
- Powertrain (other)81.6%
- Body & structure81.6%
- Driver assistance81.6%
- Transmission51.0%
- Seat belts40.8%
- Heating & air conditioning10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE OPERATING THE TURN SIGNAL EITHER RIGHT OR LEFT, THE SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 1/7/15*CN UPDATED 10/5/2015*JS
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
WINDOW SASH AND REGULATOR CLIPS BREAK EASILY AND FREQUENTLY. *LN
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017*JS
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
'TAKATA RECALL' DETERIORATION OF AIRBAGS DUE TO THE GEOGRAPHICAL LOCATION AND THE HEAT OF THE SOUTHERN UNITED STATES
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
CLICKING NOISE IN DASH WHEN TURN SIGNALS ARE USED AND THEN TURNED OFF. ALSO, SAME CLICKING NOISE RANDOMLY. *JB
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT ADJUSTER DOES NOT LOCK IN PLACE. THE SEAT ROLLS BACK AND FORTH WHEN THE CONTACT APPLIES THE BRAKES. SHE BELIEVES THAT THIS COULD PLACE THE PASSENGER IN HARM'S WAY BECAUSE SHE ASSUMES THAT THE SEAT BELT IS NOT WORKING PROPERLY EITHER. SHE CALLED THE DEALER AND THEY ADVISED HER TO APPLY OIL OR SOAP TO THE TRACK OF THE SEATS. SHE OBEYED, BUT THE REMEDIES DID NOT WORK. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE WAS 43,696 AND FAILURE MILEAGE WAS 35,200. UPDATED 08/29/07.*JB UPDATED 02-01-08. *KB UPDATED *JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
ABOUT A YEAR AGO CAR WOULDN'T START. HAD IT TOWED AND THE SERVICE GARAGE REPLACED THE IGNITION ASSEMBLY AND DID A SECURITY UPDATE. ABOUT 2 WEEKS AGO CAR WOULDN'T START TRIED JUMPING, NOTHING. SECURITY LIGHT ON DASH WAS BLINKING. RESEARCHED ON COMPUTER AND FOUND OUT IF YOU TURN KEY ON FOR FIFTEEN MINUTES THEN TRY TO START THE CAR IT WILL START. WELL I TRIED THIS AND IT WORKED. LEAVING THE KEY ON FOR FIFTEEN MINUTES RESETS THE SECURITY SYSTEM ON THE CAR. MY CAR HAS STARTED FOR THE LAST 2 WEEKS. I CALLED THE DEALER AND THEY SAID THEY CAN'T DISARM THE SECURITY SYSTEM AND THERE WERE NO RECALLS FOR MY CAR. MAYBE THIS IS WHAT THE GARAGE DID A YEAR AGO AND CHARGED FOR A NEW ASSEMBLY BECAUSE I STILL USE THE ORIGINAL KEY. PLEASE HELP BECAUSE I AM NOT ALONE AND THIS PROBLEM REALLY CONFUSES THE REPAIRMAN ACCORDING TO THE WEB SITE I FOUND THIS EASY FIX ON. *TR
MY 2002 GRAND AM HAS A CLICKING SOUND COMING FROM THE DASHBOARD. I TOOK IT TO GREENFIELD PONTIAC AFTER HEARING ABOUT A SERVICE BULLETIN. THEY TOLD ME THE BULLETIN DID NOT COVER THE PROBLEM I HAD AND THAT SINCE IT DID NOT CREATE A SAFETY HAZARD, IT WAS NOT COVERED. THE COST TO ME WOULD BE ABOUT $300 FOR A NEW 'MULTIFUNCTION SWITCH' WHICH IS THE BLINKER/DIRECTIONAL ARM. MY TURN SIGNALS DO FUNCTION PROPERLY WHEN I NEED TO USE THEM, AND AS FAR AS I KNOW THE LIGHTS ARE NOT ACTUALLY FLASHING. THE CLICKING IS NOT CONSTANT, OR EVERYDAY, BUT WHEN IT GETS GOING, SOMETIMES IT DOES NOT STOP FOR 10 TO 20 MINUTES. I THINK I'M GOING DEAF FROM TURNING THE RADIO UP SO I DON'T HAVE TO HEAR THE CLICKING. I'VE HAD SEVERAL OTHER BAD EXPERIENCES WITH THIS VEHICLE THAT WERE NOT COVERED (I.E. TIMING WENT AT 40,000 MI--BIG BILL!). I WILL NEVER BUY ANOTHER GM PRODUCT--THEY DO NOT STAND BEHIND THEIR VEHICLES! *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ON 9/1/08, I WAS DRIVING NORTH ON 275 FROM TAMPA, APPROXIMATELY 50 MILES, WHEN I HEARD A THUMPING NOISE AND PULLED IMMEDIATELY TO THE SIDE OF THE ROAD. UPON EXAMINATION, I FOUND THAT THE TREAD OF THE TIRE HAD PEELED OFF AND DID A LOT OF DAMAGE TO MY CAR, LEFT FRONT. CALLED AAA TO PUT ON THE SPARE ("DONUT") AND DROVE SLOWLY TO DUNEDIN, FLORIDA, FOR MY WORK WEEK. CALLED STATE FARM AND WAS ADVISED TO TAKE CARE TO GARAGE, COVERED UNDER COMPREHENSIVE COVERAGE, LESS $250 DEDUCTIBLE.. DUNEDIN GARAGE REPLACED FRONT LEFT FENDER AND REPAIRED DAMAGE TO FRONT BUMPER AND FRONT LEFT DOOR. HAD TO REPLACE TWO FRONT TIRES, WHICH I HAD TO PAY FOR. RENTAL CAR DURING ONE WEEK REPAIR WAS 80% PAID BY STATE FARM STATE FARM PICKED UP THE DAMAGED TIRE FROM DUNEDIN GARAGE. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE'S RIGHT FRONT WHEEL MADE A RUBBING NOISE. UPDATED 10/4/2006 - THE DEALER HAS ROTATED, BALANCED AND MOUNTED NEW TIRES ON THE VEHICLE BUT THE NOISE CONTINUED. THE CALIPERS HAD TO BE RESURFACED AND LUBED. GOODYEAR EAGLE R4A. *NM
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
WE PURCHASE A 2002 PONTIAC GRAND AM SE IN JULY OF 2005 FROM CHAMPION CHEVROLET IN BRIGHTON MICHIGAN, WE HAD IT IN TO DEALER WITHIN THE FIRST FEW WEEKS OF OWNING IT, WHICH THEY DIDN'T REPAIR THAT DAY BECAUSE WHAT NEEDED TO BE DONE WOULD TAKE TO LONG SO IT WAS TAKEN IN THE FOLLOWING SAT. HAD THE ABS,TRAC CONTROL AND THE SERVICE ENGINE SOON SENSOR WAS REPLACED AND THERE WAS A NOISE UNDER THE FRONT DRIVERS SIDE WHICH WAS FIXED BUT CAME BACK A WEEK LATER THEY TOLD US THAT THE NOISE WAS NORMAL, I DON'T BELIEVE THIS AS NONE OF OUR OTHER CARS MAKE THIS NOISE NOT EVEN OUR CHEVY PICKUP TRUCK. WE ALSO HAD IT BACK IN AGAIN FOR THE SENSORS FOR THE ABS, TRAC CONTROL AND THE SERVICE ENGINE LIGHT THAT KEEPS COMING ON. WE CONT'D TO HAVE THIS PROBLEM AND STILL DON'T HAVE IT FIXED. WHEN THE LIGHTS COME ON I DON'T HAVE MY ABS BRAKES ANYMORE AND NO TRAC CONTROL. MY BLINKERS ALSO HAVE BEEN GIVING ME A PROBLEM AS SOMETIMES THEY WORK AND OTHER TIMES THEY DON'T. MOST OF THE TIME I CAN GET THEM TO WORK IF I PUT MY HAZARD LIGHTS ON FOR A FEW MINS. BUT I SHOULD NOT HAVE TO. I HAVE BEEN A GM PERSON ALL MY LIFE AS MY DAD HAS WORKED FOR GM FOR 35 SOMETHING YRS. BUT THEY NEED TO FIXS THESE PROBLEMS AS IT IS UNSAFE FOR ME, MY CHILDREN, MY HUSBAND OR WHOEVER ELSE MAYBE IN THE CAR AND THE OTHER DRIVERS ON THE ROAD ESPECIALLY HERE IN MICHIGAN WITH SNOWY AND ICY ROADS. I ALSO HAVE READ SOME OF THE OTHER COMPLAINTS HERE AND IT SEEMS THAT THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEMS. I WAS ALSO TOLD TODAY WHILE GETTING MY OIL CHANGE DONE THAT THERE IS A PROBLEM WITH THE DEXCOOL IN THIS CAR TOO. I DID LOOK AROUND ON THE NET AND NOTICE THAT THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS PROBLEM. I HAVE NOT HAD THIS PROBLEM YET AS I ONLY HAVE 50,000 MILES ON MY CAR BUT SOME OF THE SIGNS THAT PEOPLE ARE TALKING ABOUT I HAVE NOTICE SO IT WILL GO INTO A DEALER TO HAVE IT CHECKED AND I WILL BE KEEPING MY INVOICES AS I HOPE GM DOES THE RIGHT THING AND TAKES CARE OF THIS PROBLEM TO. *NM
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
TRANSMISSION IS SLIGHTLY SLIPPING I HAVE HAD TO HAVE THE WHEEL HUBS CHANGED FOUR TIMES I'M ONLY THE SECOND OWNER THE FIRST OWNER WAS 80 WHEN THE CAR WAS SOLD IT HAS 122K ON IT AND IF SOMETHING IS NOT DONE I WILL BE CONTACTING MY LAWYERS VERY SOON
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER (HAPPENED SEVERAL TIMES AND HAD TO REPLACED SEVERAL TIMES). REPORTED TO DOTVSH ON 7/6/14 CALL REF#[XXX], OFFICE DEFECT INV #[XXX]. NEVER HAVE RECEIVED ANY RESULT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JS
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THERE ISSUE WAS INTERMITTENT SO THERE ARE NO DEFINING MOMENTS THAT LEAD TO THE START OF THE ISSUE. THE VEHICLE WOULD IDLE AT 2000 TO 3000 RPM WHILE IN PARK AND AT TIME REDLINING ITSELF. IF THE PROBLEM OCCURRED WHILE DRIVING THE CAR WOULD BEGIN TO ACCELERATE AND WOULD BE HARD TO BRAKE. AT STOPS THE CAR WOULD LURCH FORWARD. DURING THESE EVENTS THE VEHICLE CHECK ENGINE LIGHT WOULD NOT DISPLAY AND NOT CODE WAS RECORDED BY THE COMPUTER. AFTER FOUR TRIPS TO THE DEALERSHIP THE POWER TRAIN CONTROL MODULE (PCM) WAS FOUND TO BE FAULTY AND WAS REPLACED. *JB
I HAVE A 2002 GRAND AM MANUAL TRANSMISSION. THE RECALL FOR THE TRANSMISSION GOING INTO REVERSE WAS ON 2000-2001 GRAND AM'S BUT NOT ON THE 2002. THE TRANSMISSION WAS MADE BY POWERTRAIN, MINE WAS ALSO. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
AFTER BEING REARENDED MY SEATBELT DETACHED.*AK
I WAS TRAVELING ABOUT 60-70 MILES PER HOUR AND LOST CONTROL OF MY VEHICLE. I SLAMMED INTO THE GUARD RAIL. THE CRASH TOTALLY PUSHED THE FRONT END OF THE CAR UP TOWARDS THE WINDSHIELD. NEITHER AIR BAG CAME OUT AND I HAD MY SEAT BELT ON. I CAN'T REMEMBER THE WRECK OR WHAT CAUSE ME TO LOSE CONTROL OF MY CAR. FIGHT FOR LIFE HAD TO FLY ME OUT AND MY JAW WAS COMPLETELY SHATTERED. I ALSO HAD NO BRUISING OR INJURIES FROM MY SEAT BELT. I DON'T BELIEVE MY SEAT BELT RESTRAINED ME EITHER. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK ALSO THE DRIVERS POWER SEAT IS INOPERABLE AT TIMES, IT MAKES A GRINDING NOISE, AND AT TIMES WOULD NOT MOVE AT ALL, THERE WAS A PULSATION WHEN BRAKES WERE BEING APPLIED, BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, STARTER WAS REPLACED, THERE WAS A CLUNKING NOSIE WHEN DRIVING STRAIGHT OR MAKING TURNS, THE DOME LIGHT FELL OFF, TRUNK IS HARD TO CLOSE, CONSUMER HAS TO SLAM TRUNK TO GET IT TO CLOSE, THE DEALER FOUND THE LATCH OUT OF ADJUSTMENT, WHEN STARTING VEHICLE THERE IS A NOISE FROM THE ENGINE AREA, THERE WAS A NOISE COMING FROM THE WHEEL AREA, DEALER COULD NOT DUPLICATE CONSERN, ALTERNATOR WAS REPLACED, VEHICLE STALLED, DELAER REPLACED FUEL SENDING UNIT, THE CLOCK RADIO WAS LOOSING TIME, THE REMOTE KEYLESS ENTRY WILL ONLY WORK WHEN CONSUMER IS CLOSE TO THE VEHICLE, THE WINDOWS WERE MAKING A SCRATCHING NOISE WHEN BEING ROLLED UP, THE AIR CONDITON HAS AN ODOR, STEERING WHEEL HAS A MILD VIBRATION WHEN DRIVING.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .