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2002 Pontiac Grand Am Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
395
Latest Mar 15, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
25
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 19, 2002

What this page shows

Our database holds 395 NHTSA owner-reported complaints for the 2002 Pontiac Grand Am. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 395 · page 1 of 16

Filed Mar 15, 2020

MY PONTIAC GRAND AM SE 4DS 3.4 LITER ENGINE 2002 HAS A PROBLEM WITH THE SECURITY LIGHT KEEPS COMING ON & STAYS ON & THEN WHEN I SHUT IT OFF & THEN GET BACK IN CAR TO START IT , IT WOULDN'T START THE SECURITY LIGHT FLASHES & I HAVE TO WAIT 10 MINUTES OR FOR IT TO GO OUT LEAVING THE CAR IN ON POSITION FOR 10 MINUTES OR MORE EVERY TIME I GET IN THE CAR TO START IT BUT ONCE I WAIT 10 MINUTES THE LIGHT GO'S OUT & THEN START CAR THE SECURITY LIGHT STAYS ON AGAIN WITHOUT FLASHING THEN WHEN I GET SHUT THE CAR DOWN & THEN START AGAIN THE SECURITY LIGHT FLASHES AGAIN CAN'T START THE CAR AGAIN & THIS HAPPENS CONTINUOUSLY NON STOP THIS HAPPENS EVERY TIME I PARK MY CAR AT A SHOPPING CENTER OR MY PARKING SPOT AT MY CONDO. I TRIED EVERYTHING TO DISCONNECT THE BATTERY UNDER THE HOOD FOR 20 MINUTES IT RESETS BUT IT STARTS ALL OVER AGAIN WITH THE SECURITY LIGHT ON WHEN I START THE CAR UP THEN HAVE TO WAIT 10 MINUTES FOR THE SECURITY LIGHT TO STOP FLASHING THEN RESTART IT AGAIN AFTER THE STOPS FLASHING THEN IT STARTS BUT SECURITY LIGHT COMES BACK ON AGAIN. THEN IF I SHUT OFF I HAVE TO WAIT 10 MINUTES EVERY TIME . WHAT CAN BE DONE ABOUT THIS PROBLEM PLEASE.

NHTSA ID
11318113
Incident
Mar 10, 2020
Mileage
179,486 mi
Driver assistanceElectricalFuel system
Filed Nov 28, 2019

I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.

NHTSA ID
11282802
Incident
Nov 27, 2019
Mileage
180,000 mi
AirbagsElectricalPowertrain (other)
Filed Aug 31, 2019

I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF

NHTSA ID
11252536
Incident
Oct 11, 2018
Steering
Filed Aug 24, 2019

TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.

NHTSA ID
11246229
Incident
Aug 11, 2019
Mileage
127,000 mi
Fuel system
Filed Jan 4, 2019

SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.

NHTSA ID
11165751
Incident
Mar 26, 2018
Mileage
220,000 mi
ElectricalExterior lighting
Filed Nov 26, 2018

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID
11153694
Incident
Nov 25, 2018
Mileage
130,000 mi
Electrical
Filed May 18, 2018

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SECURITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT WOULD NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SECURITY ELECTRICAL SYSTEM WIRING FAILED AND NEEDED TO BE REPAIRED. THE CONTACT CALLED AUTONATION CHEVROLET AT (407) 680-0751 (LOCATED AT 3707 W COLONIAL DR, ORLANDO, FL 32808) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 170,377.

NHTSA ID
11096699
Incident
Aug 9, 2017
Mileage
170,377 mi
Airbags
Filed Jan 21, 2018

'TAKATA RECALL' DETERIORATION OF AIRBAGS DUE TO THE GEOGRAPHICAL LOCATION AND THE HEAT OF THE SOUTHERN UNITED STATES

NHTSA ID
11063941
Incident
Mar 28, 2008
Electrical
Filed Jan 19, 2018

TL-CONTACT OWNS A 2002 PONTIAC GRAND AM ---- VEHICLE HAS 165,478 MILES CONTACT WAS GOING 10MPH WHEN BLINKERS STOPPED WORKING, IN TURN LANE TO TURN OFF MAIN ROAD AT NIGHT.. CONTACT WAS DRIVING HOME TWO NIGHTS AGO WHEN BLINKERS BOTH WENT OUT AND CONTACT WENT ONLINE AND LOOKED UP VIN NUMBER AND SAW TWO RECALLS. CONTACT STATED SHE HAD CALLED LOCAL GM DEALER AND GM STATE VEHICLE HAS NO RECALLS. CONTACT TOOK VEHICLE TO MECHANIC TO HAVE FUSES REPLACED . 0 RECALLS ASSOCIATED WITH THIS VIN.... CB

NHTSA ID
11063709
Incident
Jan 17, 2018
Mileage
165,478 mi
Exterior lighting
Filed Feb 22, 2017

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE OPERATING THE TURN SIGNAL EITHER RIGHT OR LEFT, THE SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

NHTSA ID
10956229
Incident
Feb 14, 2017
Mileage
111,000 mi
BrakesElectricalExterior lighting
Filed Feb 5, 2017

THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.

NHTSA ID
10949638
Incident
Oct 26, 2016
Fuel system
Filed Nov 23, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED AFTER A FEW MINUTES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS TAKEN TO A DIFFERENT DEALER. THE DEALER REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

NHTSA ID
10927697
Incident
Sep 15, 2009
Mileage
79,000 mi
ElectricalSteering
Filed Nov 16, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017*JS

NHTSA ID
10926483
Incident
Nov 15, 2016
Mileage
109,848 mi
Powertrain (other)
Filed Sep 15, 2016

TRANSMISSION IS SLIGHTLY SLIPPING I HAVE HAD TO HAVE THE WHEEL HUBS CHANGED FOUR TIMES I'M ONLY THE SECOND OWNER THE FIRST OWNER WAS 80 WHEN THE CAR WAS SOLD IT HAS 122K ON IT AND IF SOMETHING IS NOT DONE I WILL BE CONTACTING MY LAWYERS VERY SOON

NHTSA ID
10906777
Incident
Sep 15, 2016
Engine
Filed Sep 15, 2016

OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.

NHTSA ID
10906775
Incident
Sep 14, 2016
Filed Aug 24, 2016

PASS LOCK SENSOR.WONT START DUE TO SECURITY LIGHT.HAVE TO WAIT 10 MIN UNTIL IT STOPS FLASHING TO TURN CAR ON.HAPPENED 4 TIMES THIS MONTH.GETTING WORSE.A FRIEND HAD THIS PROBLEM ALSO,SHE TOLD ME WHAT TO DO.

NHTSA ID
10898347
Incident
Aug 23, 2016
Electrical
Filed Aug 8, 2016

HELLO, I'M NOT SURE WHO TO CONTACT IN REGARDS TO THIS, BUT I HAVE A 2002 PONTIAC GRAND AM AND RECEIVED A SAFETY RECALL NOTICE IN THE MAIL, (THE IGNITION/SECURITY RECALL.) I BROUGHT MY CAR TO THE DEALERSHIP, ONLY TO DISCOVER THEY NEVER FIXED IT AND WHEN I CALLED TO ADDRESS THEM ABOUT IT, THEY REASSURED ME THEY DID, AND HAVE HAD SECOND AND THIRD PARTIES, (MECHANICS,) LOOK AND THEY IF FACT, DID NOT. AS A RESULT, I'VE INVESTED SO MUCH MONEY AND AM NOW IN CAR-LESS, AND AM A WIDOW WITH 4 CHILDREN GOING TO COLLEGE FULL TIME ONLINE. I'VE TRIED TO FIX IT MYSELF AND HAVING OTHER MECHANICS WHO DON'T SPECIALIZE IN THIS FIX IT. PLEASE ANY HELP OR INFORMATION WOULD BE APPRECIATED. THANK YOU FOR YOUR TIME. *TR

NHTSA ID
10893893
Incident
May 1, 2015
Exterior lighting
Filed Jul 21, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH AND TURNING RIGHT OR LEFT, THE TURN SIGNAL LIGHTS FAILED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA ID
10887418
Incident
Aug 15, 2014
Mileage
62,000 mi
Engine
Filed Jul 14, 2016

OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.

NHTSA ID
10884814
Incident
Jun 25, 2016
Mileage
152,000 mi
Electrical
Filed Mar 7, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE IGNITION FAILED TO TURN. THIRTY MINUTES AFTER JIGGLING THE KEY, THE IGNITION TURNED TO THE ON POSITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.

NHTSA ID
10840215
Incident
Oct 31, 2015
Mileage
185,000 mi
Electrical
Filed Jan 6, 2016

2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND SEEKS REIMBURSEMENT. *SMD

NHTSA ID
10694556
Incident
Oct 19, 2013
Electrical
Filed Dec 18, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WHILE SLOWING DOWN TO GET OFF THE RAMP WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10811192
Incident
Dec 18, 2015
Mileage
98,000 mi
ElectricalExterior lighting
Filed Oct 1, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR TURN SIGNAL LAMPS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/18/16*LJ THE CONSUMER STATED THE SIGNAL SWITCH WAS REPLACED. UPDATED 03/22/16.*JB

NHTSA ID
10779127
Incident
Sep 1, 2011
Mileage
50,000 mi
Electrical
Filed Sep 28, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER IN THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT PRIOR TO THE RECALL REPAIR BEING PERFORMED SHE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA ID
10778146
Incident
Aug 14, 2014
Mileage
105,000 mi
Electrical
Filed Sep 23, 2015

2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON JUNE 3, 3014, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP RECOMMENDED THE CONSUMER VISIT THE DEALER, BECAUSE A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE DEALER INFORMED THE CONSUMER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER RETURNED TO THE REPAIR SHOP, WHERE HE HAD THE IGNITION LOCK CYLINDER HOUSING REPLACED AT HIS EXPENSE. THE CONSUMER RECEIVED THE IGNITION RECALL NOTICE IN OCTOBER 2014. *JB

NHTSA ID
10683312
Incident
Jun 3, 2014

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