2004 Pontiac Grand Prix Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Pontiac Grand Prix, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine13623.1%
- Electrical10618.0%
- Steering6410.8%
- Brakes518.6%
- Exterior lighting416.9%
- Body & structure335.6%
- Airbags284.7%
- Driver assistance264.4%
- Other / unspecified244.1%
- Suspension152.5%
- Visibility142.4%
- Fuel system122.0%
- Transmission101.7%
- Seat belts91.5%
- Powertrain (other)91.5%
- Tires & wheels50.8%
- Interior & seats40.7%
- Heating & air conditioning30.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.
OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING 24 MPH, A CLICKING SOUND WAS HEARD IN THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO A BUSINESS PARKING LOT AND PARKED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
DRIVING DOWN MY FAMILIAR ROAD OF DUTCH HILLS OFF OF DR. 50. I TURNED MY WHEEL AT 27MPH. SLID OFF TOWARD THE EDGE OF THE ROAD. FISHTAILED, MAINTAINED COMPOSURE. THEN , BEGAN A FISHTAIL TO A 180-360 INTO A CONCRETED STEEL BEAMED MAILBOX. KNOCKING OUT MY DRIVERS LIGHT ASSEMBLY, FRONT FENDER, BUMPER, DISABLING THEHOODOF MY CAR, TILTING MY RADIATOR. NOTHING OFTHENIGHT SHOULD OF SKINNY TIRES,NOR MADEMEFAIL TO MAINTAIN MY VEHICLE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.
ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY CAR WAS RECALLED ONLY BUILT AFTER THE FINAL ASSEMBLY DATE FOR THE RECALL. GUAWTNEY CHEV. STOLE MY SERIES 3 SUPERCHARGED MOTOR AND PUT A SERIES 2 3.8L MOTOR IN IT, II TRIED TO HAVE AN INVESTIGATION DONE BY A NEUTRAL PARTY ONLY IT WAS TURNED OVER TOO DEWAYNE BELL THERE OWN SERVICE MANAGER HOW FAIR OF AN INVESTIGATION DO YOU BELIEVE WAS CONDUCTED? HE LIED AND SAID THE COVER FOR MY MOTOR WAS PART OF RECALL OF COURSE IT SAID 3800 V6 SER. 3 SUPER CHARGED. I HAVE 5 WITNESS THAT WILL TESTIFY IT WAS SC. PRIOR TO THE DAY THEY HAD MY CAR, POLICE OFFICER RAN MY VIN# EIGHT DIGIT 2 3.8L V6 SSI CANADIAN EMPLOYEE SAID SAME THING ABOUT MOTOR! I SPOKE WITH A WOMAN OVER RECALLS IN US. SHE SAID MY CAR WASN'T PART OF RECALL CONCERNING OIL DRIPPING ON ENGINE BLOCK CAUSING FIRE HAZARD I'VE DISCOVERED WHY. GENERAL MANAGER JAMIE COBB HAS GOTTEN INVOLVED AND LIED AS WELL. CASE# 8-3040394409 HAVE THE PERSONS NAME THAT I SPOKE WITH SOMEWHERE, COULD DEFINITELY USE SOME HELP HERE LADIES AND GENTLEMEN WHAT IS OUR SOCIETY COMING TO WHEN INDIVIDUALS IN A CORPORATION STOOP THIS LOW? THANK-YOU FOR YOUR TIME. WOULD LEAVE CONTACT INFO I'M NOT HARD TO FIND FOR WITH ALL OF YOUR ACCESSIBILITY. 06/07/17
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
RECALL N140574, CASE #[XXX] ON 2/7/19, MY SON'S CAR GOT STUCK 2 BLOCKS FROM HOME ON A RESIDENTIAL STREET. THE GRAND PRIX WAS DRIVEN THERE TO SEE IF HE COULD BE PUSHED OUT, AND GOT STUCK - ALONG WITH 4 OTHER CARS. WE TRIED TO PUSH THE CAR OUT, BUT IT WOULDN'T MOVE. WE LEFT THE CAR RUNNING WHILE TRYING TO PUSH THE OTHER VEHICLES. WHILE WALKING FROM THE CAR, WE HEARD POPPING SOUNDS, AND SAW A FLAMES UNDER THE HOOD - PASSENGER'S SIDE. MY FRIEND REACHED IN AND SHUT IT OFF. I CALLED THE POLICE. FIRE TRUCKS PUT OUT THE FIRE, AND A TOW TRUCK WAS CALLED TO GET THE CAR OFF THE SNOW ROUTE AND TAKEN TO AN ACCIDENT IMPOUND. THE NEXT DAY, I CALLED GM AND WAS ASSIGNED A CASE. A WEEK LATER, I WAS ASSIGNED A PAC UNIT REP, TO INVESTIGATE MY CASE. I HAVE MANY EMAILS AND PICTURES FOLLOWING MY CASE. GM HAS PROVIDED A LOT OF MISINFORMATION, LACK OF COMMUNICATION, AND NO PROBLEM RESOLVE. THERE WERE ISSUES INVOLVING THE TITLE, BUT I RESOLVED. I HAD TO TAKE THE PICTURES FOR THE INVESTIGATION, EVEN THOUGH I WAS TOLD REPS WOULD BE SENT OVER. I WENT TO A LOCAL DEALERSHIP, WHERE THE SERVICE DEPARTMENT TRIED TO CONTACT THE PAC UNIT. THEY ALSO DID NOT RESPOND TO HIM. AFTER MANY VISITS TO GATEWAY DEALERSHIP AND ASSISTANCE GETTING MY INFORMATION TO SOMEBODY WITH GENERAL MOTORS, IT WAS DETERMINED THE RECALL CAUSED THE FIRE. OIL DRIPPED ON THE MANIFOLD. MY CAR STILL SITS IN THE IMPOUND AT $30 A DAY. I HAVE LEFT NUMEROUS MESSAGES AND EMAILS ASKING FOR UPDATES AND RESOLVE. THE LAST I WAS TOLD IS THAT GM WOULD REPURCHASE MY CAR, AND SEND THE PAPERWORK TO SIGN. THAT WAS 2 WEEKS AGO! THE LOCAL SERVICE REP HAD TO STOP HELPING ME DUE TO A JOB CHANGE, SO I AM LEFT NOT KNOWING WHAT IS HAPPENING. THE PAC AND GM CUSTOMER SERVICE ARE NOT RETURNING CALLS OR RESPONDING. CAN SOMEONE PLEASE HELP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.
HIT A BRIDGE HEAD ON. AIR BAGS DIDN'T DEPLOY
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.
ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE COMPUTER SYSTEM ALL LAST YEAR HAD THE WRONG DATES COMPARED TO THE DAY OF WEEK IT WAS. WHEN I AM DRIVING SOMETIMES AND I COME TO A STOP MY CAR SLIDES ESPECIALLY IN RAIN AND SNOW. MY ABS LIGHT COMES UP ALMOST ALWAYS WHEN I'M DRIVING
I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE AND IT APPEARS TO BE A WIDESPREAD ISSUE. WHAT CONSTITUTES A RECALL?
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TAKATA RECALL, I DID NOT RECEIVE A RECALL NOTICE AND I AM HAVING SEVERE PROBLEMS WITH THE STEERING AND ENGINE. WHILE DRIVING IT FEELS LIKE THE STEERING AND THE WHEELS ARE ABOUT TO FALL APART.
CAR SHUTS OFF T TIMES UNEXPECTEDLY A TICKING SOUND POWER STEERING ISSUES I DON'T FEEL SAFE FOR ME AND MY KIDS DRIVING BUT NOT ALL CAN AFFORD A NEW CAR THESE CARS ARE HIGH RISK AND I WOULD LIKE TO BE COMPENSATED FOR THIS PAID OFF VEHICLE PLEASE CONSIDER OUR SAFETY AND TAKE THESE DANGEROUS RECALL VEHICLES OFF OUR STREETS. AND SET FORTH ETC. THANKS *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
HELLO I PRUCHASED THESE VECHICLE NEARLY A MONTH AGO FROM A DEALERSHIP AND THEY ONLY GAVE ME A 15 DAY WARRENTY ON THE VECHICE CAN YOU PLEASE CONTACT AT [XXX] BECAUSE IAM HAVEING ALLOT OF PROBLEMS WITH VECHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY HEAT/AIR CONDITIONING HAS GONE OUT TWICE. IT WILL ONLY WORK IF THE FAN IS WIDE OPEN AND WILL NOT CUT OFF ONCE YOU TURN THE SWITCH OFF, THEREFORE DRAINING THE BATTERY. ALSO, EVERY TIME IT RAINS MY PASSENGER FLOOR BOARDS FRONT AND BACK ARE SATURATED WITH WATER. THIS IS A SAFETY ISSUE DUE TO THE FACT I HAVE NO WAY TO DEFROST MY WINDOWS IN THE WINTERTIME AND CAN'T SEE TO DRIVE. I'M SURE THE FLOODING HAS SOMETHING TO DUE WITH SHORTING OUT THE BLOWER ON MY AIR/HEAT.I DON'T THINK I SHOULD HAVE TO CONTINUE TO PAY TO HAVE THIS REPAIRED. ONCE SHOULD BE ENOUGH.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.
OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I STARTED MY 2004 PONTIAC GRAND PRIX GTP ONE VERY COLD MORNING AND NOTICED A WHINING NOISE FROM UNDER THE HOOD. I PURCHASED THIS VEHICLE USED IN 2005 WITH ABOUT 16,000 MILES ON IT. ONCE THE CAR WARMED UP, THE WHINING NOISE WENT AWAY UNTIL I DROVE IT. I HEARD THE NOISE AGAIN WHEN THE TRANSMISSION SHIFTED FROM FIRST GEAR. AT THAT TIME, THE MILEAGE WAS ABOUT 74,800. ABOUT ONE 3 DAYS LATER, I TOOK IT TO A LOCAL LUBE SHOP TO HAVE THE TRANSMISSION FLUID CHANGED. AFTER THE FLUID WAS CHANGED, I DID NOT HEAR THE WHINING SOUND AGAIN UNTIL ABOUT 2 DAYS LATER ON MY WAY HOME FOR A LUNCH BREAK. THE NEXT MORNING, I HEARD THE WHINING WHEN I STARTED THE CAR TO WARM IT UP. AFTER THE CAR WARMED FOR A WHILE, IT HESITATED TO MOVE WHEN I PUT IT INTO REVERSE TO GO TO WORK. IT ALSO HESITATED TO MOVE WHEN I PUT IT INTO DRIVE. THE MILEAGE, AT THAT POINT, WAS ABOUT 75,000 MILES. I BROUGHT IT BACK HOME AND CALLED A LOCAL REPAIR SHOP WHO ENDED UP LOOKING AT IT AND SAID THE TRANS WAS SHOT. I THEN CALLED GM ABOUT TO EXPRESS MY DISSATISFACTION AND TO ASK FOR SOME TYPE OF ASSISTANCE. THEY REFERRED ME TO A DEALER FOR A DIAGNOSIS. I TOOK IT TO SULLIVAN PONTIAC AND WAS TOLD THAT IT WAS A POSSIBLE PROBLEM WITH THE VALVE SEAL. THE ESTIMATED COST TO REPAIR WOULD BE 2,600. CONSIDERING I DO NOT DRIVE MY CAR UNDER HEAVY CONDITIONS AND THE RECOMMENDED TRANS SERVICE IS DUE AT 100K FOR THOSE DRIVING CONDITIONS, I DO NOT THINK THIS PROBLEM SHOULD BE OCCURRING AT THIS MILEAGE. *TR
TRANSMISSION SLIPS OCCASIONALLY WHEN ACCELERATING FROM A STOP. WHEN ITS COLD OUTSIDE, THE TRANSMISSION SHIFTS HARD, ESPECIALLY AFTER CAR WARMS UP. *TR
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ON MARCH 16TH 2016 WHILE ON THE WAY TO A DOCTORS APPT. WE TRIED TO USED THE RIGHT REAR SEAT BELT,HOWEVER WE COULD NOT GET THE SEAT BELT TO PULL OUT SO WE COULD USE IT. ON THE WAY TO THE DRS. OFFICE WE SMELLED A STRONG ODOR OF OIL AND ANTIFREEZE IN THE CAR. WHEN WE GOT TO DRS. OFFICE WE NOTICED SMOKE COMING FROM UNDER THE HOOD. SO WE LET THE CAR SIT THERE UNTIL AFTER THE APPT. WHEN WE GOT BACK TO CAR WE CHECKED UNDER THE HOOD AND COULD NOT FIND ANY OIL OF WATER LEAK, SO MY WIFE WAS DRIVING ME BACK HOME WHEN THE CAR COMPLETELY CUT OFF AND STOPPED RUNNING,SHE HAD NO CONTROL OF THE CAR AT ALL. SO I HELPED HE TURN THE CAR OFF TO ROAD TO THE SHOULDER UNTIL IT STOPPED. AFTER LOOKING I NOTICED THE KEY WAS IN THE OFF POSITION, I TRIED TO START THE CAR AND IT STARTED RIGHT UP I DROVE THE CAR ON HOME, AND THAT'S WHERE IT SITS NOW!!! PLEASE HELP!!! [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGNANT, WAS RELEASED FROM THE SEAT BELT AND THROWN FROM THE VEHICLE. THE PASSENGER SUSTAINED ABDOMINAL INJURIES THAT REQUIRED MEDICAL ATTENTION AND RESULTED IN PREMATURE BIRTH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY CAR WAS RECALLED ONLY BUILT AFTER THE FINAL ASSEMBLY DATE FOR THE RECALL. GUAWTNEY CHEV. STOLE MY SERIES 3 SUPERCHARGED MOTOR AND PUT A SERIES 2 3.8L MOTOR IN IT, II TRIED TO HAVE AN INVESTIGATION DONE BY A NEUTRAL PARTY ONLY IT WAS TURNED OVER TOO DEWAYNE BELL THERE OWN SERVICE MANAGER HOW FAIR OF AN INVESTIGATION DO YOU BELIEVE WAS CONDUCTED? HE LIED AND SAID THE COVER FOR MY MOTOR WAS PART OF RECALL OF COURSE IT SAID 3800 V6 SER. 3 SUPER CHARGED. I HAVE 5 WITNESS THAT WILL TESTIFY IT WAS SC. PRIOR TO THE DAY THEY HAD MY CAR, POLICE OFFICER RAN MY VIN# EIGHT DIGIT 2 3.8L V6 SSI CANADIAN EMPLOYEE SAID SAME THING ABOUT MOTOR! I SPOKE WITH A WOMAN OVER RECALLS IN US. SHE SAID MY CAR WASN'T PART OF RECALL CONCERNING OIL DRIPPING ON ENGINE BLOCK CAUSING FIRE HAZARD I'VE DISCOVERED WHY. GENERAL MANAGER JAMIE COBB HAS GOTTEN INVOLVED AND LIED AS WELL. CASE# 8-3040394409 HAVE THE PERSONS NAME THAT I SPOKE WITH SOMEWHERE, COULD DEFINITELY USE SOME HELP HERE LADIES AND GENTLEMEN WHAT IS OUR SOCIETY COMING TO WHEN INDIVIDUALS IN A CORPORATION STOOP THIS LOW? THANK-YOU FOR YOUR TIME. WOULD LEAVE CONTACT INFO I'M NOT HARD TO FIND FOR WITH ALL OF YOUR ACCESSIBILITY. 06/07/17
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL, IT DECELERATED WHILE DRIVING AND THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS, THE TRACTION CONTROL, AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
WE BOUGHT 4 KUHMO SOLUS KR21 TIRES AND HAVE HAD TO REPLACE TWO ALREADY. WE WILL BE HEADING BACK TO THE TIRE STORE TOMORROW TO REPLACE ONE THAT HAS ALREADY BEEN REPLACED. THE TREAD WAS BEGINNING TO SEPARATE FROM EACH OF THESE TIRES. WE HAVE TAKEN THE CAR INTO THE DEALER THAT SOLD THE TIRES TO US AND THEY HAVE REPLACED THEM BUT KEEP REPLACING THEM WITH THE SAME TYPE OF TIRE AND WE WILL HAVE ONE OF THOSE REPLACED TOMORROW! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
MY DRIVERS SIDE CAR SEAT THAT IS HEATED STARTED BURNING ME THEN SMELLING LIKE WIRE BURNING OR PLASTIC WAS SO HOT COULD NO LONGER SIT TO DRIVE HAD TO OPEN WINDOWS AND PULL MYSELF UP WHILE DRIVING MAKING IT UNSAFE FOR ME..TAKING CAR IN TO BE CHECKED..COULD NOT FIND ANY ONLINE INFO. *TR
WHILE DRIVING/IDLING DASHBOARD GOT TOO HOT. THIS CAUSED THE CD PLAYER TO BE INOPERATIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
I OWN A 2004 PONTIAC GRAND PRIX THAT I PURCHASED BRAND NEW. THIS MORNING, I FOUND MY CAR WITH IT'S INTERIOR BURNED OUT. A FIRE STARTED UNDER MY SEAT ON THE DRIVERS SIDE AT THE ELECTRIC SEAT WIRING HARNESS BOX. MY CONCERN IS PONTIAC CUSTOMER SERVICE WANTS ME TO WAIT 2 DAYS, OR UNTIL NEXT TUESDAY BECAUSE IT IS A FRIDAY, FOR A RETURN PHONE CALL. MY LIFE DOES NOT STOP BECAUSE PONTIAC FEELS MY PROBLEM IS NOT WORTHY OF A QUICK SOLUTION EVEN THOUGH I AM SURE THERE ARE THOUSANDS OF PONTIAC GRAND PRIXS SITTING UNDER GARAGES THAT COULD CATCH ON FIRE JUST AS MINE DID AND POSSIBLE DESTROY HOMES OR LIVES. THE FIREMEN SAID THE FIRE WAS SO HOT THAT IT MELTED THE STEERING COLUMN AND MELTED OUT THE TOP INTERIOR AND THE FRAME AROUND THE SUNROOF. THEY TOLD ME I WAS FORTUNATE BECAUSE IF ANY OXYGEN WOULD HAVE GOTTEN INTO THE CAR IT WOULD HAVE COMPLETED BURNED THE CAR TO THE GROUND DESTROYING TWO OTHER VEHICLES AND A GARAGE. PONTIAC MAY NOT CONSIDER THIS A PRESSING MATTER BUT I DO. THIS IS A PROBLEM WITH THIS SEAT THAT PONTIAC, OR IT'S OWNERS, NEEDS TO DEAL WITH NOW BEFORE SOMEONE IS LESS FORTUNATE THAN I AND LOOSES A LIFE OR A CHILD'S LIFE. IF THIS HAPPENED TO ME, IT CAN HAPPEN TO ANYONE WITH THIS CAR. I KNOW THIS FIRE WAS CAUSED BY A SHORT IN THE WIRING OF MY SEAT, I KNOW THIS SEAT MAY NEED RECALLED AND PONTIAC PUSHES ME OFF LIKE I HAVE A FLAT TIRE. *TR
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH IN RAINY CONDITIONS, SMOKE APPEARED FROM THE VENTS APPROXIMATELY TWO MINUTES AFTER THE DEFOGGER WAS ACTIVATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF FOR 20 MINUTES. WHEN HE RESTARTED IT, SMOKE BEGAN TO ENGULF THE VEHICLE. HE STATED THAT NONE OF THE COMPONENTS WORKED INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY INFORMED HIM THAT THE A/C MOTOR MALFUNCTIONED AND MELTED, WHICH DESTROYED THE ELECTRICAL WIRING SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .