Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Pontiac Grand Prix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HELLO I PRUCHASED THESE VECHICLE NEARLY A MONTH AGO FROM A DEALERSHIP AND THEY ONLY GAVE ME A 15 DAY WARRENTY ON THE VECHICE CAN YOU PLEASE CONTACT AT [XXX] BECAUSE IAM HAVEING ALLOT OF PROBLEMS WITH VECHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY HEAT/AIR CONDITIONING HAS GONE OUT TWICE. IT WILL ONLY WORK IF THE FAN IS WIDE OPEN AND WILL NOT CUT OFF ONCE YOU TURN THE SWITCH OFF, THEREFORE DRAINING THE BATTERY. ALSO, EVERY TIME IT RAINS MY PASSENGER FLOOR BOARDS FRONT AND BACK ARE SATURATED WITH WATER. THIS IS A SAFETY ISSUE DUE TO THE FACT I HAVE NO WAY TO DEFROST MY WINDOWS IN THE WINTERTIME AND CAN'T SEE TO DRIVE. I'M SURE THE FLOODING HAS SOMETHING TO DUE WITH SHORTING OUT THE BLOWER ON MY AIR/HEAT.I DON'T THINK I SHOULD HAVE TO CONTINUE TO PAY TO HAVE THIS REPAIRED. ONCE SHOULD BE ENOUGH.
IN OCTOBER 2011, I NOTICED THAT MY A\C & HEATING FAN WAS WORKING INTERMITTENTLY. AFTER A HARD RAIN, THE FAN STOPPED WORKING COMPLETELY, AND I NOTICED A LARGE PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR. I DECIDED NOT TO HAVE THE BLOWER MOTOR REPLACED UNTIL AFTER I COULD FIND THE EXACT LOCATION OF THE WATER LEAK. IN SPRING 2012, WHILE WASHING MY CAR, I NOTICED THAT THE SEAL BETWEEN THE WINDSHIELD AND THE HOOD IS NOT PROPERLY CONNECTED, AND THAT WATER COULD BE PUSHED INTO A HOLE IN THE SEAL. THE SEAL IS NOT DAMAGED - THERE IS SIMPLY A GAP BETWEEN THE SEAL AND WINDSHIELD. WATER RUNS BEHIND THE GLOVE BOX, THROUGH ELECTRICAL WIRING AND EQUIPMENT, MAKING THIS A FIRE HAZARD. *TR
OUR 2004 PONTIAC GRAND PRIX HAS HAD TWO FAILURES OF THE HEATER MOTOR IN THREE YEARS. IN BOTH CASES NOXIOUS FUMES AND SMOKE CAME FROM THE DASHBOARD. I CONSIDER THIS A SAFETY ISSUE BECAUSE THE SIGHT OF SMOKE COMING FROM THE DASHBOARD WHILE ON A BUSY INTERSTATE (WE WERE) CAN RESULT IN GREAT ANXIETY. I'M AN ELECTRICAL ENGINEER AND MY MECHANIC LET ME SEE THE PARTS. THE SMOKE CAME FROM A RESISTOR THAT IS PART OF THE SPEED CONTROL FOR THE MOTOR. IT'S A VERY POOR DESIGN, WITH HEAT FINS TO DISSIPATE THE HEAT INTO THE HEATER/AC AIR FLOW. IF THE MOTOR STARTS TO DRAG, CURRENT GOES UP AND AIRFLOW GOES DOWN, WITH THE RESULT THAT THE RESISTOR HEATS UP TO THE POINT WHERE IT PUTS SMOKE INTO THE AIR STREAM. I CONSIDER THIS EXTREMELY POOR DESIGN, AND A POTENTIAL FIRE HAZARD. I'VE WRITTEN TO THE MANUFACTURER AND SUGGESTED A NEW DESIGN (I HATE HAVING TO RE-DESIGN THINGS DONE BY AMATEURS!). *TR
LEFT FRONT PASSENGER WINDOW WENT DOWN WITH OUT ANY WARNING AND DID NOT COME BACK UP, ANOTHER PIECE OF CRAP AND ANOTHER IDIOTIC PIECE OF ENGINEERING BY THE PONTIAC ENGINEERING DEPT. BROKEN CABLE ON THE POWER WINDOW SYSTEM LEADING TO TOTAL FAILURE AND HAVING TO REPLACE THE WHOLE ASSEMBLY. *TR
HEADS UP DISPLAY ON 2004 GRAND PRIX FAILED DUE TO CONTROL SPRING BECOMING FREE DUE TO PREMATURE PART FAILURE OF THE PLASTIC ARM. THIS LEAVE A BLACKISH/GRAYISH SQUARE ON THE WINDSHIELD WHERE CREATES A DRIVING NUISANCE- WHERE THE HUD SHOULD BE. THIS PART FAILURE IS MENTIONED NUMEROUS TIMES ON THE INTERNET, THUS LEAVING THE OWNERS WITH A $600-700 REPAIR IN WHICH THERE ISN'T A NEW PART BUT INSTEAD A REBUILT ONE PUT IN. *TR
POWER WINDOWS GO DOWN BY THEM SHELF'S AND WILL NOT COME BACK UP, / FAILURE IN THE POWER WINDOW MOTOR MECHANISM. *TR
THE BLOWER FOR MY HEATER WILL NOT SHUT OFF EVEN THOUGH THE KEYS ARE OUT OF THE IGNITION AND THE CAR IS SHUT OFF. *TR
WHEN I TURN MY VEHICLE OFF THE HEATER/BLOWER CONTINUES TO RUN. I DID SOME RESEARCH ON THIS AND IT SEEMS THAT GRAND PRIX'S ARE NOTORIOUS FOR THIS. I BELIEVE THIS IS A KNOWN ISSUE WITH THE VEHICLE AND I SHOULD NOT HAVE TO PAY FOR IT, IT SHOULD BE A RECALL. *TR
I LEASE A 2004 GRAND PRIX. THERE WERE NO EVENTS LEADING TO THE FAILURE. THREE PROBLEMS: 1) THE DRIVER-SIDE SEAT BELT LATCH NO LONGER FUNCTIONS. 2) THE CAR OVERHEATS. 3) THE BLOWER MOTOR DOES NOT WORK. *JB
I PURCHASED A 2004 PONTIAC GRAN DPRIX GT2 IN JUNE OF THAT SAME YEAR. ONE WEEK LATER THE REPAIRS BEGAN. THE MOST SCARY OCCURRING ON THE DATE MENTIONED ON THIS COMPLAINT, MAY 26, 2005, ELEVEN MONTHS AFTER I PURCHASED THE VEHICLE. MY CAR DIED WHILE DRIVING 65 MPH ON THE HIGHWAY WITH MY THREE SMALL CHILDREN IN THE BACK SEAT. THE CAR HAD NO POWER WHATSOEVER, NO STEERING, NO GAS, NO LIGHTS, NOTHING. I THANK GOD WE ARE ALIVE. THE MECHANICS AT THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY IGNITION SWITCH. AFTER THIS INCIDENT I RENTED A CAR AT MY OWN EXPENSE FOR EIGHT WEEKS. WE DID NOT STEP FOOT IN THE VEHICLE FOR THAT PERIOD OF TIME. FOR FINANCIAL REASONS I SLOWLY BEGAN DRIVING MY CAR AGAIN. THERE WERE REPAIRS BEFORE THAT EVENT AS WELL AS AFTERWARDS. THESE INCLUDE THE BRAIN, TRANSMISSION, BRAKES, AXLE, WHEEL BEARINGS, STEERING, SUNROOF, FUEL INJECTORS, AND SAFETY BELTS. *JB
HEADS-UP DISPLAY SHOWS DOUBLE IMAGE AND IS BLURRY-- REPLACEMENT WINDSHIELD AT CUSTOMER EXPENSE CORRECTED PROBLEM.*AK
REAR DEFOGGER GRIDS INOPERATIVE. DEALER FOUND AND REPAIRED MINUTE CRACKS IN HEATER ELEMENT ON TWO OCCASIONS. NEW REAR WINDOW TO BE INSTALLED SINCE PROBLEM CANNOT BE REPAIRED
NOT ALL GRIDS IN REAR DEFROSTER WORKING. WHEN DEFROSTER IS ON I GET STATIC FEEDBACK INTO THE RADIO. DEALER REPAIRED GRIDS ONCE, BUT PROBLEM CONTIUNED AS SOON AS I PICKED UP THE CAR. DEALER IS TO REPLACE GLASS NEXT WEEK.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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