2020 RAM 1500 Airbags Problems

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590

NHTSA ID

11720936

Incident

Feb 27, 2026

Mileage

61,590 mi

One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled

NHTSA ID

11718381

Incident

Dec 31, 2024

On Thursday, January 8, 2026, I was operating my vehicle when an oncoming single vehicle traveling in the opposite direction entered a curve at an excessive speed, lost control, and crossed into my lane. I attempted to steer away to avoid the collision; however, the oncoming vehicle struck my vehicle along the driver’s side. The collision caused significant damage to the driver's side and resulted in a failure of the passenger-side rear wheel/tire assembly, complete detachment of the tire from the vehicle. During the collision, none of my vehicle’s airbags deployed, despite the side-impact nature of the crash and the force of the collision. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag restraint system failed to deploy during a significant collision involving the driver. The vehicle and airbag system remain intact and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The lack of airbag deployment during a driver-side impact increased the risk of injury to me as the vehicle operator. Airbags are designed to provide supplemental protection in collisions of this type, and the absence of deployment reduced occupant protection. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No diagnostic inspection or reproduction testing has yet been performed. Evaluation by a dealer or manufacturer representative is pending. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Police responded to the accident scene. The incident has been reported to insurance representatives. Manufacturer inspection has not yet occurred, but the vehicle remains available for review. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? No warning lights, dashboard messages, or other symptoms related to the airbag

NHTSA ID

11710471

Incident

Jan 8, 2026

The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. The air bag warning light was illuminated. The neighbors assisted the driver in cutting the airbags that were obstructing the road visibility. The driver then drove to the residence. The vehicle was taken to the dealer, where the front driver's side and passenger's side seat belts were replaced because the seat's side air bags deployment had rendered the seat belts inoperable. Additionally, the contact stated that while attempting to refuel the vehicle, the fuel could not enter the vehicle and splashed out. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

NHTSA ID

11707468

Incident

Sep 29, 2024

Mileage

40,000 mi

Ram issued a TSB 23-098-23 REV. A for the rear window leaking. Water has soaked the inside around the air bags all down the rear seats and floor. I’m concerned the issue could have damaged my air bags and the electrical in the vehicle. Vehicle rear window has been replaced in 2023. Still leaking water in around the rear airbags.

NHTSA ID

11669572

Incident

Apr 14, 2025

The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear and tear. FCA/Stellantis is aware of the issue and has issued technical bulletins, but many vehicles remain unrepaired. This should be treated as a safety issue and addressed via recall or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11668803

Incident

Dec 15, 2022

Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem.

NHTSA ID

11663718

Incident

May 29, 2025

The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.

NHTSA ID

11623579

Incident

Oct 29, 2024

Mileage

37,300 mi

Vehicle was involved in a front end collision and was determined to be a total loss . None of the air bags deployed

NHTSA ID

11614792

Incident

Aug 28, 2024

Dashboard leather shrinking and bubbling up that may affect air bag performance

NHTSA ID

11613297

Incident

Sep 8, 2024

The contact owns a 2020 Ram 1500. The contact stated while driving 40-45 MPH and depressing the accelerator pedal, the vehicle failed to respond, jerked and stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart, but sputtered. The contact stated that he turned off and restarted the vehicle, and continued driving; however, the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer, where it was determined that the turbocharger had failed. The dealer informed the contact that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the turbocharger and the harness were replaced. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Classification System (OCS) sensor and the electronic throttle body had failed. An unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the OCS sensor and the electronic throttle body were replaced. Additionally, there was water leaking inside the vehicle through the third brake light, and the dealer repaired the third brake light. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the dealer, where it was determined that the Ram air dam system had failed. The dealer cleared the codes; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,115.

NHTSA ID

11585011

Incident

Jul 31, 2023

I was in an accident with my 2020 Ram 1500 and took a couple horrible hits and the airbags never deployed and the end result was me getting hurt bad and now missing time at work over this incident.

NHTSA ID

11567136

Incident

Jan 5, 2024

The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.

NHTSA ID

11541345

Incident

Jul 29, 2023

Mileage

93,000 mi

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25-30 MPH, another vehicle ran a stop sign and crashed into her vehicle head-on. The vehicle then struck a pole. The contact stated that the air bags failed to deploy after the initial crash or after striking the pole. The contact sustained injuries to her ribs, head, left leg, lower back, pelvic bone, and sustained a concussion. Medical assistance was provided. The contact was unaware of any other injuries. A police report was filed. The vehicle was towed to the tow lot and was not diagnosed, inspected, or repaired. The contact was unaware if the vehicle had been deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 71,738.

NHTSA ID

11512954

Incident

Feb 24, 2023

Mileage

71,738 mi

My 2020 Dodge Ram 1500 has water intrusion due to a manufacturer defect in the back window area. There are 2 cracks on either side of the window and and water pours in soaking the carpet and back seats. The water has also effected the back curtain airbags.

NHTSA ID

11500940

Incident

Oct 12, 2022

Rear power sliding window frame developed cracks at the top on both sides, above the center rear sliding window. THE FRAME LEAKS INTO CAB WHEN MOISTURE IS PRESENT. Water Intrusion has resulted in water intrusion in the rear cabin, which destroys the interior of the vehicles permanent stain marks; foul odors, mold, and mildew is a huge concern. My children ride in the back of my vehicle and I am concerned about the health issues this may cause in the future. My part is still covered under warranty at this time, however it will take 3 to 4 weeks for this part to be repaired and no guarantee it will not continue to happen at my expense, please fix this.

NHTSA ID

11483893

Incident

Sep 8, 2022

The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include.

NHTSA ID

11466263

Incident

May 25, 2022

The contact owns a 2020 Ram 1500. The contact stated while driving 35 MPH and driving over a pothole, the air bag warning light illuminated. The vehicle was diagnosed with occupant restraint control and transmission control fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,600.

NHTSA ID

11465472

Incident

Apr 16, 2022

Mileage

37,600 mi

ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB

NHTSA ID

11341615

Incident

May 20, 2020

Mileage

513 mi

WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.

NHTSA ID

11337818

Incident

Jun 15, 2020

Mileage

5,900 mi