RoadVitals

2020 RAM 1500 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Mar 5, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 620 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2020 RAM 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Mar 5, 2026

Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.

NHTSA ID
11722290
Incident
Jan 22, 2026
Other / unspecifiedPowertrain (other)Suspension
Filed Jan 26, 2026
Crash reported

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

NHTSA ID
11713389
Incident
Jan 22, 2026
Suspension
Filed Apr 30, 2025

Spring of the driver side strut collapsed at 34,000 miles.

NHTSA ID
11657704
Incident
Apr 30, 2025
Suspension
Filed Mar 14, 2025

MY STABILITY CONTROL WARNING IS CONSTANTLY GOING ON

NHTSA ID
11648283
Incident
Mar 7, 2025
ElectricalEngineSuspension
Filed Nov 30, 2024

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

NHTSA ID
11628067
Incident
Nov 22, 2024
Suspension
Filed Nov 13, 2024

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

NHTSA ID
11625006
Incident
Jan 26, 2024
Mileage
57,000 mi
Suspension
Filed Jun 18, 2024

The bags or compressor failed. Dealer could not diagnose which is a common problem. They just change parts and charge you until it’s corrected. Safety factor is off the charts because it makes it undrivable if it loses pressure with no warning. No lights or warning and front will slowly lose pressure until it bottoms out

NHTSA ID
11595004
Incident
Jun 4, 2024
Other / unspecifiedPowertrain (other)Suspension
Filed Dec 20, 2023

While traveling down C470 Eastbound my truck experienced some type of mechanical failure. While on the corner above the bridge for Wadsworth Avenue I felt a sudden loss of control with the truck pulling to the right side of the highway. I immediately took action to pull the truck off the highway while also wrestling for control of the steering to keep the truck from running into the barrier and off the bridge. I was able to bring the truck to a stop just following the bridge (About 100ft). Upon inspection I found the right front tire had folded under itself. It seemed that the upper control arm on the vehicle snapped, pulling out the drive shaft in the process and damaging items like the steering linkage, brakes, tire, brakeline, etc. Dealership diagnosis was: Found right front upper ball joint separated causing excessive damage to the front end components. Only additional work that has been done to the truck was by MOPAR with their 2 inch lift kit, certified by Fiat Chrysler and Mopar for this specific truck. Kit number 77072424 SUSP KIT-LIFT. Dealership did inspection of vehicle 2 days prior to incident with no issues found. I was not able to attach pictures and PDFs to this form

NHTSA ID
11561164
Incident
Jul 21, 2023
EngineSuspensionTires & wheels
Filed Jun 15, 2023

The contact owns a 2020 Ram1500. The contact stated that while driving at various speeds, the brakes applied independently without being depressed. There was no warning light illuminated. While driving over a bump in the roadway, the vehicle inadvertently shifted lanes and the vehicle became uncontrollable. The contact stated that the vehicle experienced the death wobble and the vehicle spun out of control and was almost struck by another vehicle. The contact was provided a police escort to the dealer. The 4WD, ABS, and service engine warning lights were illuminated. The vehicle was taken to the local dealer who stated that the tires needed to be replaced. The vehicle was diagnosed, and it was determined that an unknown module needed to be replaced. The dealer also recommended that the tires be replaced for better performance. The vehicle was repaired but the failure recurred. The vehicle was taken to a tire shop and the tires were replaced but the failure persisted. While driving at an undisclosed speed, the contact was unable to control the vehicle on several occasions. The vehicle was taken to the dealer, who stated that the front passenger’s side tire needed to be replaced. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The manufacturer closed the case after speaking with the dealer. The failure mileage was approximately 15,000.

NHTSA ID
11527242
Incident
Apr 1, 2021
Mileage
15,000 mi
SteeringSuspension
Filed May 11, 2023

When turn I hear a rubbing grinding sound and the right front wheel shudders and vibrates when driving

NHTSA ID
11521514
Incident
Apr 27, 2023
Suspension
Filed Mar 2, 2023

The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.

NHTSA ID
11509885
Incident
Mar 2, 2022
Mileage
300 mi
Suspension
Filed Aug 11, 2021

The contact owns a 2020 Ram 1500. The contact stated that as he hitched a travel trailer to the rear of the vehicle, the rear springs collapsed, and the vehicle was no longer level due to the lack of support from the lift springs. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he received a recall notification from the manufacturer informing him that the vehicle was not assembled with the proper lift springs and the dealer would replace all four coil springs with the 1-inch lift spring for the suspension of the vehicle. The vehicle was taken to the dealer for the recall repair and the dealer replaced the lift springs with the same standard coil spring instead of the 1-inch lift spring as instructed by the manufacturer. The dealer was made aware of the issue and informed the contact that they could not assist because they were not allowed to change the sales codes on the vehicle. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 10,500.

NHTSA ID
11428708
Incident
Aug 10, 2021
Mileage
10,500 mi
Driver assistanceElectricalSuspension
Filed Jun 15, 2021

CHECK ENGINE ON THEN OFF, LIGHTS ALL DASH WARNING LIGHTS ON

NHTSA ID
11420991
Incident
Jun 3, 2021
Suspension
Filed Apr 27, 2021

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE IN EITHER DIRECTION, THE SPINDLE WOULD HIT THE LOWER CONTROL ARMS ON THE DRIVER'S AND PASSENGER'S SIDE. THE CONTACT STATED THAT BOTH CONTROL ARMS WERE DAMAGED FROM REPEATEDLY COMING INTO CONTACT WITH EACH OTHER. ADDITIONALLY, THE VEHICLE WOULD JERK WITHOUT WARNING WHILE DOWNSHIFTING. THE CONTACT HAD TAKEN THE VEHICLE TO GILL CHRYSLER DODGE JEEP RAM (1100 S. MADERA AVE, MADERA, CA 93637) HOWEVER, THE MECHANIC FOUND NO FAULT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THE ISSUE WAS NORMAL DRIVING OPERATION. THE CONTACT THEN TOOK THE VEHICLE TO RAZZARI CHRYSLER DODGE JEEP RAM (1605 AUTO CENTER DR, MERCED, CA 95340) WHERE HE WAS GIVEN THE SAME INFORMATION AS THE OTHER DEALER ABOUT THE CONTROL ARMS. THE CONTACT STATED THAT A SOFTWARE UPDATE WAS PERFORMED ON THE VEHICLE FOR THE TRANSMISSION HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

NHTSA ID
11414161
Incident
Apr 1, 2020
Mileage
36,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .