2020 RAM 1500 Problems

On XXX, I took my vehicle to Wallace Ram in Stuart, FL, for severe structural cracking on the exterior plastic rear window frame causing water to flood the cab. This failure perfectly matches Stellantis TSB 23-098-23. The dealer refused to help, and a Ram Senior Case Manager under Case #XXX denied coverage due to an arbitrary VIN exclusion list. The truck has 96,522 miles, is meticulously maintained, and has zero external impact damage. The frame fractured purely due to design failure. This unremedied defect poses severe safety hazards: 1. CHILD PASSENGER RISK: The water saturates the rear seat where two child safety seats are installed, compromising the structural environment and exposing young children to damp, unsafe seating. 2. MOLD HAZARD: Continuous saturation of foam seats and carpets has created an active mold/mildew biological hazard, posing an ongoing respiratory risk to my children. 3. ELECTRICAL STALLING RISK: Water runs down the cab wall, pooling over the Radio Frequency Hub (RF Hub). Water in this control module causes electrical shorts, leading to sudden engine stalling in traffic or complete vehicle lockout. They are leaving a family vehicle with an active hazard that causes property damage and threatens passenger safety. Stellantis has acknowledged this exact structural defect by extending the warranty to 8 years/150,000 miles for some vehicles under Warranty Bulletin U.S. D-23-17. However, by using a flawed and incomplete VIN population list, they are knowingly leaving my vehicle with a hazardous, active design defect that causes property damage and threatens passenger safety. I am seeking a full corporate remedy and a Goodwill Repair Authorization to permanently replace or structurally seal this defective assembly.

Truck burned down. Reported problems earlier to you with stellantis/ram having issues with the etorque and not helping to resolve, along with not producing parts. Etorque failed in beginning of 2026, replaced OEM for $5,000(5 times the price it should have been) with no help of ram/stellantis. Now, somewhere in the engine caught on fire and burned the whole truck. Insurance has done investigation and I have received the claim. Safety concern:my wife and [XXX] were in the vehicle, started it and it caught fire. Lucky to have gotten out safe. Total loss of vehicle. The ram rebel 2020 and specifically etorque and electrical all should be looked into and proper action be taken with ram/stellantis to its customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck burned down. Reported problems earlier to you with stellantis/ram having issues with the etorque and not helping to resolve, along with not producing parts. Etorque failed in beginning of 2026, replaced OEM for $5,000(5 times the price it should have been) with no help of ram/stellantis. Now, somewhere in the engine caught on fire and burned the whole truck. Insurance has done investigation and I have received the claim. Safety concern:my wife and [XXX] were in the vehicle, started it and it caught fire. Lucky to have gotten out safe. Total loss of vehicle. The ram rebel 2020 and specifically etorque and electrical all should be looked into and proper action be taken with ram/stellantis to its customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought this used truck with 60K miles on it in 2024. It is a 2020 truck. At 136K the engine failed.........with the infamous [XXX]. I have an excel summary spread sheet on all maintenance I had done since I owned this truck and I did not pull or haul anything. I heard a tick for about 10 days before I took it to my dealer whom I bought it from and they stated after "scoping" that the # 8 cylinder misfired and cylinder wall scored and the lifter pin bearing failed thus cam shaft damaged and exhaust manifold cracked. They had to replace the engine with a remanufactured engine from [XXX] and replaced intake and exhaust Manifold at a cost of $ 15,021 out of my pocket. I was stuck with no options logically. I do not have a problem with the Dealership - [XXX]. I have a problem with Ram Engineering, Stalantis design. To me there is no excuse to have a big cast iron block v-8 fail at 136K miles. There are many more ram owners who have this same problem I just stated that I had. If I knew then what I know now i would have never bought this truck with this 5.7L engine. There were no warnings, messages or anything displayed to alert there was a problem. I expect that there was not enough oil flow to # 8 cylinder ( which is all the way back to the left rear ( passenger side) of the engine ) looking from the front of the truck as I read many Ram forums on line. I changed to oil every 5K miles with Mobil 1 full synthetic oil along with the filter - either Mobil 1 or WIX filters. some of the best on the market. I do not know what I can do now but this is rediculous. I won't get burned again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had repeated problems with this truck, even after repair repairs done by the RAM dealership. Currently, I am experiencing a failure of the high-pressure fuel system. I know it is on recall for other diesel engines, and I believe that this engine should be a part of that recall.

Recall 01A was performed on my vehicle, but the replacement fuel pump failed again, contaminating the entire fuel loop with metal shavings and risking sudden engine stalling in traffic

The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the electric power steering assist had failed and that the rack and pinion assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 56,500.

The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was taken or towed to the dealer on several occasions. The vehicle was diagnosed with transaxle failure and steering column failures. The battery, transmission, and the radio were replaced on several occasions; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,959.

The vehicle develops a severe film/haze on the interior windshield that cannot be adequately cleared during normal operation. At night, oncoming headlights and streetlights cause extreme glare and significantly impair visibility. The condition has resulted in headaches and dizziness while driving due to eye strain. Visibility is reduced to a dangerous level, creating a safety hazard and increasing the risk of a crash. Repair estimates exceed $2,000. With colder weather approaching, driving with the windows down is not a reasonable or safe workaround.

The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield wipers or standard defogging functions or whiping the windshield internally. It smeared across the glass, causing catastrophic blinding glare from oncoming headlights and traffic, creating an immediate and extreme risk of a collision. Simultaneously, the failure flooded the sealed cabin with toxic, atomized antifreeze fumes. Inhaling these chemical vapors caused immediate, acute coughing and dizziness while I was actively driving, physically impairing my ability to safely operate and control the vehicle and drastically increasing the risk of a collision Also, it was raining and I couldn't roll the windows down. Yes, the defect and cabin contamination were diagnosed by Priority One in Waterloo, IA No, the component has not been inspected by the manufacturer, police or insurance. There were no warning sign or dash light indicators.

The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was taken or towed to the dealer on several occasions. The vehicle was diagnosed with transaxle failure and steering column failures. The battery, transmission, and the radio were replaced on several occasions; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,959.

MGU Failed, 48v code P0DAF had early signs of premature failure. when on the highway, vehicle shut off completely, no power what so ever. Couldn't steer correctly and vehicle was going highway speeds (approximately 70mph) dealer has confirmed the issue being there MGU gone bad, but I have records of water intrusion multiple times on the rear seats, headliner & back glass (XL1) and water intrusion can cause BPCM to go bad along with the MGU to go bad. they first appeared on or around December 2025, most likely way before that but just never noticed it. check engine light came on and showed a code for the BPCM going bad and then I had the CHMSL replaced 3 times under warranty & then the 4th visit they did they urethane warranty superseded the XL1 and even after that fix, there water leak still occurred and dealership wouldn't fix it they stated Stellantis denied the back glass replacement and further repairs because im out of warranty but the warranty expires 8 Years/150,000 miles and my vehicle is only 6 years old and sitting at 118,350 miles. but the entire problem with water intrusion most likely started anywhere from 60-70,000 miles ago. even when I purchased the vehicle at 39,801 miles I noticed the water stains on the headliner but was advised the CHMSL caused that so it was fixed so technically the CHMSL was replaced roughly 4 times along with the original making it a total of 5 CHSML. so my issue is that its highly possible that the water intrusion that was never fixed for thousands of miles and many months leaked into the rear seats near the 48V Battery pack and eventually started shorting and lead to the MGU going bad. so this all could've been avoided if dealership fixed the water leak many many visits ago. along with the MGU could've been replaced under the major emissions comp warranty way. before that ever expired when it showed signs of premature wear like DTC codes popping up at 100,000 miles and even many more visits prior to December.

The electronic gear selector on my 2020 Ram 1500 intermittently displays a "Shift to Park" warning while the vehicle is in motion, specifically during downshifting or braking. Each occurrence is accompanied by a physical jerk or lurch, consistent with the vehicle momentarily engaging an unintended gear. The warning clears without driver input. These events occur during active deceleration and represent a loss of predictable vehicle behavior, creating a serious risk of rear-end collision or loss of control. The problem has not been resolved. A dealership inspected the vehicle and recommended a Transmission Control Module (TCM) software update referencing TSB 21-019-24, to be performed at the owner's expense. No root-cause diagnosis was provided. The underlying hardware cause, most likely the gear selector position sensor or transmission range sensor, was not confirmed or ruled out. The dealer is insisting the owner pay for the software update without establishing whether the bulletin covers the reported symptom or whether the vehicle VIN falls within its scope. No warning lamps preceded the first occurrence. The symptom appeared without prior indication and has recurred across multiple drive cycles.

ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck will stop and cause and accident which almost happened today. This should be a recall alongside those other year models.

I am reporting a serious safety concern involving our 2020 Ram 1500 Rebel. The vehicle has experienced repeated incidents of unintended acceleration, where it accelerates without the driver pressing the accelerator pedal. This problem has occurred on multiple occasions and presents a significant risk to the driver, passengers, and other motorists. The vehicle previously displayed diagnostic trouble code P2138, which relates to the accelerator pedal position sensor circuits. We are concerned that this may indicate a malfunction involving the electronic throttle control or accelerator pedal system, although the exact cause has not been confirmed. The issue has now occurred again, raising serious concerns about the vehicle’s safety and the potential for an accident. We believe this dangerous and recurring condition warrants investigation by NHTSA. We are requesting that this complaint be documented and investigated to determine whether a safety-related defect exists.

The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Three dealers, including Cross Jeep Chrysler (1501 Gardiner Ln, Louisville, KY 40218), were contacted. The dealers informed the contact that parts were not yet available and there was no date for the availability for the parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

On XXX, I took my vehicle to Wallace Ram in Stuart, FL, for severe structural cracking on the exterior plastic rear window frame causing water to flood the cab. This failure perfectly matches Stellantis TSB 23-098-23. The dealer refused to help, and a Ram Senior Case Manager under Case #XXX denied coverage due to an arbitrary VIN exclusion list. The truck has 96,522 miles, is meticulously maintained, and has zero external impact damage. The frame fractured purely due to design failure. This unremedied defect poses severe safety hazards: 1. CHILD PASSENGER RISK: The water saturates the rear seat where two child safety seats are installed, compromising the structural environment and exposing young children to damp, unsafe seating. 2. MOLD HAZARD: Continuous saturation of foam seats and carpets has created an active mold/mildew biological hazard, posing an ongoing respiratory risk to my children. 3. ELECTRICAL STALLING RISK: Water runs down the cab wall, pooling over the Radio Frequency Hub (RF Hub). Water in this control module causes electrical shorts, leading to sudden engine stalling in traffic or complete vehicle lockout. They are leaving a family vehicle with an active hazard that causes property damage and threatens passenger safety. Stellantis has acknowledged this exact structural defect by extending the warranty to 8 years/150,000 miles for some vehicles under Warranty Bulletin U.S. D-23-17. However, by using a flawed and incomplete VIN population list, they are knowingly leaving my vehicle with a hazardous, active design defect that causes property damage and threatens passenger safety. I am seeking a full corporate remedy and a Goodwill Repair Authorization to permanently replace or structurally seal this defective assembly.

On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.

The contact owns a 2020 Ram 1500. The contact stated that while driving on the freeway at approximately 65 MPH, the turn signals activated without driver input and would not turn off. Additionally, an unidentified audible alert sounded during the failure. The failure recurred multiple times. The contact researched the failure and identified similar complaints involving other 2020 Ram 1500 vehicles. A local dealer was contacted and informed the contact no recalls applied to the vehicle, while advising of diagnostic fees. The failure mileage was approximately 61,000.

The turn signal is malfunctioning in the opposition. It blinks right up. It blinks right down is off

I’m getting a service air bag/disabled, seat belt disconnected and auto park disengaged light on the dash. The lights come on after start up sometimes or randomly while driving, it clears it’s self after a few minutes occasionally and sometimes it doesn’t at all.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590

Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

I’m getting a service air bag/disabled, seat belt disconnected and auto park disengaged light on the dash. The lights come on after start up sometimes or randomly while driving, it clears it’s self after a few minutes occasionally and sometimes it doesn’t at all.

The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked, the contact's [XXX] daughter seated in the rear passenger’s side seat attempted to exit the vehicle and removed the seat belt. The contact’s daughter was holding on to the passenger's side front seat headrest and the headrest snapped forward, and the contact's [XXX] daughter was pinned between the head rest and the roof of the vehicle. The contact stated that upon exiting the vehicle, the contact became aware that the daughter's neck was bruised. The failure mileage was approximately 97,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On XXX, I took my vehicle to Wallace Ram in Stuart, FL, for severe structural cracking on the exterior plastic rear window frame causing water to flood the cab. This failure perfectly matches Stellantis TSB 23-098-23. The dealer refused to help, and a Ram Senior Case Manager under Case #XXX denied coverage due to an arbitrary VIN exclusion list. The truck has 96,522 miles, is meticulously maintained, and has zero external impact damage. The frame fractured purely due to design failure. This unremedied defect poses severe safety hazards: 1. CHILD PASSENGER RISK: The water saturates the rear seat where two child safety seats are installed, compromising the structural environment and exposing young children to damp, unsafe seating. 2. MOLD HAZARD: Continuous saturation of foam seats and carpets has created an active mold/mildew biological hazard, posing an ongoing respiratory risk to my children. 3. ELECTRICAL STALLING RISK: Water runs down the cab wall, pooling over the Radio Frequency Hub (RF Hub). Water in this control module causes electrical shorts, leading to sudden engine stalling in traffic or complete vehicle lockout. They are leaving a family vehicle with an active hazard that causes property damage and threatens passenger safety. Stellantis has acknowledged this exact structural defect by extending the warranty to 8 years/150,000 miles for some vehicles under Warranty Bulletin U.S. D-23-17. However, by using a flawed and incomplete VIN population list, they are knowingly leaving my vehicle with a hazardous, active design defect that causes property damage and threatens passenger safety. I am seeking a full corporate remedy and a Goodwill Repair Authorization to permanently replace or structurally seal this defective assembly.

On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.

My tire pressure sensor system came on in my dash. Driver front wheel was not registering. Took vehicle to local Goodyear dealer to have checked. They said they were reading all the sensors in all 4 tires and they said the problem was in the sensors in my vehicle. Is this the same problem that is happening to the 2026 models. 09

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

Please see attachment:

The contact owns a 2020 Ram 1500. The contact stated that after driving 35-45 MPH, the contact approached a stop sign, and the vehicle stalled. The vehicle failed to restart after pushing the Push-to-Start button. The traction control warning light was illuminated. Additionally, the key fob not recognized message was displayed. The vehicle was towed to an independent mechanic, who determined that the failure was due to the relay module and PCM and referred the contact to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 80,000.

The contact owns a 2020 Ram1500. The contact stated that while driving at various speeds, the brakes applied independently without being depressed. There was no warning light illuminated. While driving over a bump in the roadway, the vehicle inadvertently shifted lanes and the vehicle became uncontrollable. The contact stated that the vehicle experienced the death wobble and the vehicle spun out of control and was almost struck by another vehicle. The contact was provided a police escort to the dealer. The 4WD, ABS, and service engine warning lights were illuminated. The vehicle was taken to the local dealer who stated that the tires needed to be replaced. The vehicle was diagnosed, and it was determined that an unknown module needed to be replaced. The dealer also recommended that the tires be replaced for better performance. The vehicle was repaired but the failure recurred. The vehicle was taken to a tire shop and the tires were replaced but the failure persisted. While driving at an undisclosed speed, the contact was unable to control the vehicle on several occasions. The vehicle was taken to the dealer, who stated that the front passenger’s side tire needed to be replaced. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The manufacturer closed the case after speaking with the dealer. The failure mileage was approximately 15,000.

P275 / 65 r 18 the tires have 20,000 miles on them and the front two are dry-rotted