2017 RAM 2500 Owner Complaints

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS warning light illuminated and the messages "Service ABS” and “Service Traction Control" were displayed. The contact added that while the cruise control was activated, the vehicle lunged forward while decelerating and the cruise control inadvertently deactivated. The contact stated that while driving over a bump in the roadway, the failure reoccurred, and the ABS warning light was flickering on and off with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID

11755915

Incident

Dec 9, 2024

Reported issue regarding recall for at least 2 years NHTSA #1850535. When we contacted McHugh Dodge in Zanesville, Ohio and they had no idea when issue will be fixed with ABS system nor when parts are scheduled to come in. I was told they should have something to repair by end of July, 2026 by NHTSA agent.

NHTSA ID

11755747

Incident

Nov 1, 2024

This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the truck if I am worried about it. This is pure frustration as I paid for the traction control and cruise control and ABS but none of this has been available for 5 years and it seems like there is zero recourse.

NHTSA ID

11755198

Incident

Dec 1, 2021

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

NHTSA ID

11754895

Incident

Aug 5, 2026

truck is experiencing the active recall symptoms daily, but the manufacturer is denying a repair due to parts availability. I pull a trailer everyday and I been having break issues the ABS light goes on and off all day, driving on the freeway, streets and even when the truck is on park noise is annoying. Service electronic braking systems is on as well I been almost had accidents and loosing control with my trailer that I don’t feel safe anymore for me and my passengers.

NHTSA ID

11753495

Incident

Mar 20, 2025

See attached document for complaint.

NHTSA ID

11752351

Incident

May 26, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Traction Control and ABS warning lights were illuminated, and the alarm sounded constantly. The failure caused the vehicle to slide while driving uphill. The vehicle was taken to the dealer, who diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed the failure and stated that the part was not available for the recall repair. The vehicle was taken to a second dealer, Don Miller Dodge Chrysler Jeep Ram FIAT (5802 Odana Rd, Madison, WI 53719); and diagnosed with HCU failure and that the HCU needed to be replaced but the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 3,000.

NHTSA ID

11751737

Incident

Jul 21, 2026

Mileage

3,000 mi

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an audible warning chime sounded, and the ABS control module and the traction control system failed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,460.

NHTSA ID

11751563

Incident

Jul 1, 2025

Mileage

115,460 mi

Vehicle needs the hydraulic control unit for the ABS to be replaced. Dealership has part needed but has it under a different part number than manufacturer and charges 1500 to replace.

NHTSA ID

11750987

Incident

Apr 14, 2026

The recall C4B/NHTSB 24v-893 came out in January of 2025. The parts are still not available for this recall (per Chrysler/RAM). I have been driving my truck with a possible non-working ABS system for a year and a half, often pulling a 10,000 lb trailer. I feel that this is ridiculous that the part is still not available. If I had a wreck during this time, I guarantee that I would sue the crap out of Chrysler.

NHTSA ID

11749954

Incident

Jul 13, 2026

It’s been to the dealer several times and they claim the recall part is unavailable and Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning

NHTSA ID

11749234

Incident

Jul 8, 2026

Truck has ABS and Traction Control warning lights alerting. Itermittent failure of brake system. Responsible for an accident 4/13/2026. Dealership has not notified but are sending out recall letters for July 2026. I have a video that illustrates the issues with ABS.

NHTSA ID

11748473

Incident

Jul 6, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the ABS and Traction Control warning lights were consistently illuminated, causing the Cruise control to randomly disengage while driving. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the failures. The vehicle was not repaired. The failure mileage was 116,000.

NHTSA ID

11748446

Incident

Apr 6, 2024

Mileage

116,000 mi

My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.

NHTSA ID

11747988

Incident

Mar 1, 2026

Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 miles. I counted over 100 events in that span. I understand there is a current safety recall that was issued back in November 2024. In the details of this recall they say the issue could cause collision. If so, why is this taking so long to be resolved? I have contacted the dealer several times and they are well aware of the issue but say there is not a remedy yet. However, they offered to replace the HCU with the same one but I pay for it and I will likely end up with the same problem down the road. That just seems absurd to me.

NHTSA ID

11746758

Incident

Jul 26, 2025

The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.

NHTSA ID

11744926

Incident

Mar 12, 2025

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was contacted several times; however, the contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact stated that the vehicle was unsafe, and that a recall related to the failure had been open for more than twenty-four months. In addition, the contact stated that the vehicle was used for camping and towing. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the dealer for assistance. The failure mileage was approximately 32,000.

NHTSA ID

11744541

Incident

Jun 16, 2025

Mileage

32,000 mi

Vehicle: 2017 Ram 2500 4x4 Diesel NHTSA Recall Number: 24V-896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V-896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V-896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting NHTSA review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.

NHTSA ID

11744072

Incident

Oct 19, 2025

My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it’s been months without a solution. Please do whatever you can to make RAM fix this issue.

NHTSA ID

11742174

Incident

Jun 1, 2019

The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.

NHTSA ID

11741756

Incident

Jun 3, 2026

Safety recall has been outstanding for a very long time, the status on this site and on the Ram truck site has stated it is not available without any resolution in sight.

NHTSA ID

11741024

Incident

May 30, 2026

The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.

NHTSA ID

11740435

Incident

May 27, 2024

Mileage

30,000 mi

The contact owns a 2017 RAM 2500. The contact received notice of a recall 24V896000 Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while idling the anti lock warning light illuminated. The vehicle was taken to a dealer where it was it was diagnosed that the hydraulic pump for the ABS antilock needed to be replaced but the arts were not yet available. The contact stated a year later while driving at approximately 65 MPH, and the break pedal was depressed, and the tires locked up and he vehicle began to skid. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.

NHTSA ID

11738537

Incident

Jan 15, 2025

Mileage

78,000 mi

The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning indicator was loud and distracting. In addition, the contact stated that the parts had been unavailable for nearly two years. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA ID

11737349

Incident

Oct 23, 2024

Mileage

70,000 mi

This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue

NHTSA ID

11734674

Incident

Aug 1, 2019