2017 RAM 3500 Driver assistance Problems

The contact owns a 2017 Ram 3500. The contact stated that while in reverse(R), the rear-view camera image was blue. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear-view camera or the wiring harness needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 50,000.

NHTSA ID

11731335

Incident

Apr 15, 2023

Mileage

50,000 mi

My ABS hydraulic control unit pump motor is not working properly. This has been affecting me since Oct 2024 when we were pulling our 5th wheel and losing braking and power. I learned later that It is part of a NHTSA Recall 24V-896000. Code C4B I was told by the Dodge dealer Jack Powell in [XXX] that I was on waitlist when I reported it to them 12/19/2024. During the next several months I always got the same answer so then filed a case on 7/7/2025 with the FCA. Case #XXX. During many calls after, and including the last call on 3/27/26 that the part was not available, that this was a National backorder with no ETA. I filed another case on 8/17/25 for a rental vehicle - case #XXX. After several calls I got that approved. The Dodge dealer diagnosed my truck with that active code in place. Also to be clear, the dealer has confirmed failure of the ABS system, which disables safety features Due to this defect, the truck can lose ABS braking, tractional control and electronic stability control. The dash warning lights come on all the time, with the sound too. Although I was approved for a rental vehicle, that is for $60 per day and only for a non-tow vehicle. The problem is that this vehicle is primarily used for towing. I have a 5th wheel hitch and use it for towing our 5th wheel trailer, that we purchase early 2024. We tow our boat as well. The bigger problem is that I am near retirement and we are not able to use our 5th wheel for the trips to prepare for that and the plan to travel once I retire later this year. I need to have a functionally comparable vehicle that is equipped for 5th wheel towing as a rental or reimbursement. I would also like a review for alternative remedies due to the unreasonable delay in completing the safety recall. When I contacted Stellantis on 3/27/26 I was told her was no buyback option and they would escalate to the rental dept for my concerns The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA ID

11727783

Incident

Oct 11, 2024

While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ⚠️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service electronic brake system, service abs system, loss of traction control, {loss of cruise control}). These safety functions are now making this, one ton, dually, a death trap, mental health problem (I have PTSD, depression, anger management, anxiety problems) . My wife is afraid of this vehicle, WILL NOT let me pull our 42 foot, 15,000 pound, Redwood 38GK 5th wheel RV. Should your investigation be done, this is the 3rd recall/repair on this system. Will this dangerous vehicle be the next cause or a deadly pile up, will children be the the innocent victims? This recall and the other ever be fixed? The value has dropped , now by $25k to $35,000 on truck with 45,000 miles. Appreciate your time, [XXX] . (USCG Chief, XXX & XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711839

Incident

Nov 14, 2024

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

NHTSA ID

11708928

Incident

Dec 28, 2025

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

NHTSA ID

11706880

Incident

Nov 12, 2024

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. Additionally, the cruise control and unknown sensors were inoperable. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000.

NHTSA ID

11695095

Incident

Oct 8, 2025

Mileage

131,000 mi

The loss of ABS/ESC/Traction control may cause this vehicle to crash . Warning lights are present, I have a horse trailer and can not use this truck to pull it due to this danger. I have waited over a year for the remedy to be offered but there is no remedy from the manufacturer for these failures of the ABS/ESC/Traction Control.. This happens EVERY TIME I attempt to drive this truck. It has LOW Mileage due to not being able to drive it.

NHTSA ID

11693363

Incident

Sep 28, 2022

Break controller/traction control/cruise control all are not working an being a RV owner WE tow a 2014 Redwood 42 foot 5th wheel, 16000 max weight (our scaled is 14640 pounds). We do not feel that it is safe to tow our RV with the recall that affects towing. This is the 3rd recall/repair on this truck. Please advise us on the towing recommendation/safety on using our truck to tow our RV.

NHTSA ID

11647242

Incident

Nov 15, 2024

The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working

NHTSA ID

11644434

Incident

Feb 23, 2025

Abs Failure, at around 80,000 miles, Truck is unusable , brake drags and causes overheating, can not get to dealer unless towed. All ABS system lights and failure warning lights are on Have been paying on vehicle which has been unusable since 6/2022 Dealer says parts are not available

NHTSA ID

11636938

Incident

Jun 2, 2023

ABS light goes on and off constantly, cruse control will not work. Truck has 29,000 mikes and has been doing this for 3 years

NHTSA ID

11628804

Incident

Dec 16, 2020

[XXX] I got a check engine light and associated ABS and traction control light. Roads were dry and braking seemed fine. Lights eventually went out. Service department at dealership said sometimes moisture will cause this. No codes. Between May and October this problem has become repetitive and has been in the dealership service department multiple times. Codes show only when lights are on. Wheel speed sensor has been replaced (twice), but did not solve problem. Other features affected when these lights are on: 4WD will not engage, cruise control inop, rear collision sensor inoperative. My truck has been in the shop (dealership at Lithia in Anchorage, AK) since 10 Oct. Technician has said it needs ABS module and hydraulic pump, but FCA (or Stellantis who issued service contract) will not release parts (or they are out of parts and won’t admit). Apparently Ram engineers don’t believe service tech and are having him chase an electrical problem and now hub replacement. A quick internet search and it appears thousands of Ram owners (17-18) have dealt with this problem. The mileage is just shy of 110,000 and service contract expires at 125k or Jun 25. As a consumer I’m stuck between Ram engineers, and service department at dealership (currently without vehicle). A heavy duty pickup in Alaska is useless w/o 4WD on the rapidly approaching winter. This is obviously a known problem and needs resolution.

NHTSA ID

11622074

Incident

Oct 26, 2024

Component Failure: ABS ECU and HCU modules presented a trouble code C0020-01 after dashboard warning of ABS System problem. Safety Risk: Pulling my 12,000 trailer down the I-5 Grapevine without ABS, Traction Control or Cruise Control is very dangerous to myself and others. Failure Reproduced and confirmed by independent service center. Manufacturer (Stellantis) RAM insisted they change the HCU module before changing the ECU module (P/N 68347098AC). The HCU replacement did not clear the code, The manufactuer has a hold on shipping any ECU units to their dealer network. Truck has been out of service for three weeks! Dated 10/22/2024

NHTSA ID

11621416

Incident

Oct 7, 2024

The abs and traction control lights flash on and off. They also have remained off and the back on for while. Happens a lot during summer and when driving for a while. While on cruise control and the lights comes sudden loss of power and agrressive engine slow down causing the vehicle to shake. Has happen multiple times.

NHTSA ID

11621257

Incident

Oct 1, 2022

Abs and traction control lights come on, simultaneously canceling cruise control. Vehicle speed immediately slows, and traffic behind me catches up quickly as it takes a few seconds to react and get the vehicle back up to speed. Also, no abs in wet condition, etc. Bumps in the road cause the system to go out and come back on. It's become such a problem that I've had to pull the fuse for abs, which means no more cruise control. But also activates the red brake warning light. So if another problem comes up, I won't know as the brake light is already on.

NHTSA ID

11604949

Incident

May 17, 2024

Heading down a mountain grade on [XXX] came around a turn on the down grade and all the sudden warning lights starting going off. Tried braking harder but almost no brakes on the pickup. Managed to press the emergency brake, thankfully we were going at a slow enough speed. So many messages on the dash that I was having trouble getting to the trailer brakes to increase the gain so I could use them to help us get stopped. How was my safety and my Wife's at risk, brake failure on a mountain grade could have been bad. Taking it to a Ram Dealer on Tuesday, June 25,2024 in Hanover, PA. I was told by a mechanic that he scanned the system and pulled Code C0020. Was also told probably Hydraulic Control Unit or ABS Control Unit failure which is a common problem. At the time of the incident here are the warning lights and messages : Service Electronic Braking System, service abs, service trailer brakes. service rear park sensors, traction control disabled & trailer brakes disconnected ( had to unplug and replug to get back). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11595675

Incident

Jun 17, 2024

ABS warning lights lights keeps intermitting keeps going on and off. The ABS light and traction control lights flashes on and off, speed control goes off as well as a bell alarm. Had the ABS pump replaced under warranty at 22000 miles and now at 59000 mile same issues.

NHTSA ID

11589825

Incident

Apr 1, 2024

ABS light came on at 13,000 miles and was repaired under warranty. At 27,000 miles (2.5 years later), ABS has failed again, code C-020, but vehicle is out of warranty. Contacted FCA and was told "sorry, its out of warranty, pay for it yourself and keep your receipts, just in case it goes to recall". This is a know safety issue as cruise control and traction control are also tied to the ABS. Driver distraction should also be mentioned due to the entirely random but frequent chimes going off due to ABS failure. When the truck was "repaired" the first time, the bad parts were replaced with identical parts, i.e. not a redesigned, more dependable part, but the same poor design as stock.

NHTSA ID

11572107

Incident

Aug 10, 2022

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

NHTSA ID

11564401

Incident

Jan 6, 2024

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

NHTSA ID

11564002

Incident

Nov 1, 2023

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

NHTSA ID

11563300

Incident

Mar 1, 2023

ABS control module has been back order since June 2023. Abs light flashes and bing on regular bases. Cruise will not work when the ABS light is on. I’ve been on a wait list since June 2023, truck is very annoying trying to drive with constant binging. Towing my 5th wheel is very concerning with on going ABS module problems.

NHTSA ID

11558868

Incident

May 17, 2023

While under warranty in 2020 with approximately 15000 mile the ABS light and traction control light came on my truck. I was told that a new Hydraulic control unit and ABS module were being redesigned to replace the manufacturing defect, they lied at ram mopar! This is November 2023 and still no replacement parts, This issue affects the antilock brakes and traction control and cruise control and four wheel drive functions on my 2017 ram 3500 tradesman. I just contacted the local dealership parts department who told me that replacing these defective parts with new replacement parts will not work. The manufacturer must redesign the ABS module and Hydraulic control unit with with the new estimated date of July 2024 availability. In other words never!

NHTSA ID

11557568

Incident

Oct 5, 2020

Service Electronic Braking System and Service Anit-Lock Braking System alarm lights. Code C0020-01 ABS Pump Motor Control- General Electric Failure. This issue is related to Anti-Lock braking that can cause injury to my safety and family safety. Problem is very well know and fully reproducible at dealers. Vehicle has been at dealer for long term waiting for dealer to find/repair issue .Dealer is at loss for repair. Dealer repair for this was change HCU and ABS Module. This repair has shown to not work in many scenarios and multiple repair and replace of the same units are not fixing the issues.

NHTSA ID

11555362

Incident

Sep 5, 2023

While driving the vehicles message display center says "service emergency braking system", the traction control indication light turns on and off, the abs indicator light turns on and off, the park sense indicators turn on and off, and if cruise control is on it is deactivated and turns on and off. An audible chime indication is also sounded when the message center displays a message. With the traction control and abs turning on and off creates an extreme safety problem especially with the winter months ahead. The vehicle has not yet been looked at by a anyone but an appointment has been made with the local dealership. This first started while driving on 11/11/2023. However, the indicator lights and chime still occur while the vehicle is in park and motor running.

NHTSA ID

11555233

Incident

Nov 11, 2023