NHTSA safety recall
Recall 13V181000: EQUIPMENT
Heartland Recreational Vehicles, LLC · Reported to NHTSA May 7, 2013
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Manufacturer's campaign number
- 99-01-11
- NHTSA campaign number
- 13V181000
- Units potentially affected
- 890
- Report received
- May 7, 2013
- Production range
- Feb 13, 2013 – Apr 16, 2013
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
18 model years across 9 models
- Heartland Big Country
- Heartland Big Horn
- Heartland Elk Ridge
- Heartland Elk Ridge Express
- Heartland Landmark
- Heartland Prowler
- Heartland Silverado
- Heartland Sundance
- Heartland Sundance Xlt
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.