NHTSA safety recall
Recall 25V050000: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Mercedes-Benz USA, LLC · Reported to NHTSA Feb 7, 2025
NHTSA has issued a “park outside” advisory for this campaign.
Owners of covered vehicles are advised to park away from structures and other vehicles until the recall repair has been completed. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govRecalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC
- Manufacturer's campaign number
- 2025040005
- NHTSA campaign number
- 25V050000
- Units potentially affected
- 12,236
- Report received
- Feb 7, 2025
- Production range
- Dec 13, 2021 – Jan 23, 2024
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
10 model years across 3 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.