RoadVitals

NHTSA safety recall

Recall 25V472000: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Chrysler (FCA US, LLC) · Reported to NHTSA Jul 17, 2025

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
121,398
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
4
Models covered
2
Grouped from the model years above
Reported to NHTSA
Jul 17, 2025
Production May 16, 2023 – May 2, 2024

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

The risk

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

The remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Chrysler (FCA US, LLC)
Manufacturer's campaign number
20C
NHTSA campaign number
25V472000
Units potentially affected
121,398
Report received
Jul 17, 2025
Production range
May 16, 2023 – May 2, 2024
Campaign type
Vehicle
Federal safety standard (FMVSS)
202

Vehicles covered

4 model years across 2 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.