RoadVitals

2002 Saab 9-3 Convertible

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jun 6, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 19, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
1 injuries, 0 deaths reported

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2002 Saab 9-3 Convertible, most frequently naming the body & structure, electrical and airbags categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure216.7%
  • Electrical216.7%
  • Airbags216.7%
  • Interior & seats18.3%
  • Exterior lighting18.3%
  • Transmission18.3%
  • Visibility18.3%
  • Brakes18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Nov 19, 2004
17,394 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
The risk: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
The remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON MARCH 14, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
SAAB CARS USA, INC.Manufacturer number 15018View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE05017ClosedPreliminary Evaluation

ENGINE STALL/ ENGINE COMPARTMENT FIRES

Opened Apr 7, 2005
Closed Sep 23, 2005

ODI OPENED PE05-017 BASED ON 35 REPORTS OF ALLEGED ENGINE STALLING DUE TO THE FAILURE OF THE IDM CASSETTE ON THE SUBJECT VEHICLES.ALL COMPLAINANTS REPORTED THAT THE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING AND MOST REPORTED THAT THE VEHICLE WOULD NOT RESTART.IN 3 INCIDENTS, THE COMPLAINANTS REPORTED SMOKE AND/OR FIRE RESULTED FROM THE IDM FAILURE.DURING PE05-017, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE THE COMPLAINANTS ALLEGED A STALL OR FIRE.ON SEPTEMBER 13, 2005, GENERAL MOTORS (GM) NOTIFIED NHTSA OF A SAFETY DEFECT ON 95,081 MY 2000-2002 SAAB 9-3 AND 9-5 VEHICLES WITH 4-CYLINDER GASOLINE ENGINES AND 8,117 MY 2001 9-5 VEHICLES WITH 6- CYLINDER GASOLINE ENGINES (RECALL 05V-399).THE NOTIFICATION STATED THAT CERTAIN VEHICLES WITHIN THESE POPULATIONS MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IDM DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP FOR BOTH A 4-CYLINDER AND 6-CYLINDER ENGINE, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING.WHEN THE IDM FAILS ON A 4-CYLINDER WHILE IT IS RUNNING, THE ENGINE MAY STALL WITHOUT WARNING, WITH NO ABILITY TO BE RESTARTED.WHEN THE IDM FAILS ON A 6-CYLINDER ENGINE WHILE IT IS RUNNING, THE DRIVER WILL INITIALLY EXPERIENCE REDUCED POWER AND ROUGH OPERATION BECAUSE THE ENGINE WILL ONLY BE RUNNING ON THREE CYLINDERS.THE CHECK ENGINE LIGHT WILL FLASH.IF THE DRIVER CONTINUES, UNBURNT FUEL IN THE EXHAUST CAN CAUSE THERMAL DAMAGE TO THE CATALYTIC CONVERTER.THE ENGINE MAY STALL AND NOT RESTART.THERMAL DAMAGE TO OTHER UNDERHOOD COMPONENTS AND THE UNDERBODY MAY ALSO RESULT FROM PROLONGED DRIVING.THE RECALL POPULATION ENCOMPASSES 84% OF THE STALLING AND FIRE COMPLAINTS (215 FOR VEHICLES WITH 4-CYLINDER ENGINES AND 36 FOR VEHICLES WITH 6-CYLINDER ENGINES).THE 36 MONTHS IN SERVICE (MIS) STALLING RATES FOR EACH MODEL YEAR OF RECALLED VEHICLES WITH 4-CYLINDER ENGINES WERE ALL GREATER THAN TWO PERCENT.ALTHOUGH THE 36 MIS STALL RATE FOR THE RECALLED MY 2001 VEHICLES WITH V6 ENGINES WAS LOWER, AT 1.3 PERCENT, THESE VEHICLES ALSO HAD THE HIGHEST RATE OF CONFIRMED (OPEN FLAME VERIFIED) FIRES AT 62 PER 100,000 VEHICLES.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER FOR IDM INSPECTION AND REPLACEMENT, IF NECESSARY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE SCOPE AND REMEDY OF GM'S ACTION AND TAKE FURTHER ACTION IF WARRANTED.

ELECTRICAL SYSTEM:IGNITION:MODULELed to recall 05V399000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Jun 6, 2011
1 injury reported

SLOWLY APPROACHING STOPLIGHT, AND DRIVERS SIDE, SIDE AIRBAG GOES OFF FOR NO APPARENT REASON. DRIVER WAS STRUCK IN SIDE OF HEAD, AND UPPER BODY, SOME HEARING LOSS SUFFERED ALSO.

NHTSA ID
10406287
Incident
Jun 3, 2011
Exterior lighting
Filed Apr 13, 2010

USE OF HIGH BEAMS CAUSES QUICK FAILURE OF HEADLAMPS. *TR

NHTSA ID
10325364
Incident
Jul 15, 2009
Mileage
55,000 mi
Transmission
Filed Oct 31, 2006
Fire reported

ON AUGUST 13, 2006, MY WIFE WAS DRIVING OUR 2002 SAAB 9-3 CONVERTIBLE WHEN THE ENGINE CAUGHT FIRE. SHE WAS ABLE TO GET OUT OF THE CAR SAFELY, BUT THE CAR WAS DESTROYED. INVESTIGATIONS BY INTERNATIONAL MOTORS (FALLS CHURCH, VA) AFTER THE EVENT SHOWED THAT THE TRANSMISSION HAD DISINTEGRATED AND TRANSMISSION FLUID HAS SPRAYED THROUGHOUT THE ENGINE COMPARTMENT CAUSING THE FIRE.

NHTSA ID
10172272
Incident
Aug 13, 2006
Mileage
54,000 mi
Electrical
Filed Aug 24, 2006
Fire reported

2002 SAAB 9-3 WITH 54K MILES CAUGHT FIRE WHILE MY WIFE WAS DRIVING IT ON SUNDAY, AUGUST 13, 2006. *JB

NHTSA ID
10166447
Incident
Aug 13, 2006
Brakes
Filed May 9, 2005

DT: 5/4/05, CAR WAS AT DEALER5 FOR REGULARLY MAINTENANCE. DEALER REPORTED REAR BRAKES WERE RUSTED TO THE POINT OF NOT BEING ABLE TO OPERATE. SERVICE MANAGER SAID THAT SAAB HAD A HISTORY OF BRAKES DETERIORATING AT LOW MILES. CALLER COMPLAINED ABOUT SAAB, DEALER COULD NOT OFFER ANY HELP. NO PREVIOUS PROBLEM WITH VEHICLE, WHICH WAS IS REGULARLY SERVICED, AND RECORDS WERE AVAILABLE. *AK

NHTSA ID
10120254
Incident
May 9, 2005
Mileage
40,000 mi
Airbags
Filed Sep 1, 2004
Crash reported

ON APRIL 8, 2004 MY WIFES 2002 SAAB CONVERTIBLE WAS STRUCK BY A VEHICLE THAT FAILED TO YIELD AT A STOP SIGN. THE CAR WAS SEVERELY DAMAGED AND WAS TOWED TO NIMNICHT SAAB, THE ONLY AUTHORIZED SAAB DEALER IN JACKSONVILLE, FL. ALTHOUGH THE ACCIDENT RESULTED IN MORE THAN $8,000 TO OUR VEHICLE AND THE IMPACT ZONE WAS A T-BONE TYPE IMPACT TO THE DRIVER SIDE DOOR, THE DRIVER SIDE AIRBAG FAILED TO DEPLOY. AS OF THIS WRITING, OUR CAR REMAINS AT THE DEALERSHIP AND HAS YET TO BE REPAIRED. THIS REPAIR DELAY SITUATION HAS BEEN CREATED, IN LARGE PART, BY THE FACT THAT THE PRIMARY REPLACEMENT PART NECESSARY TO REPAIR THE VEHICLE HAS BEEN ON FACTORY BACK ORDER SINCE MID-APRIL. OVER FIVE MONTHS LATER, THERE IS STILL NO SPECIFIC TIME-FRAME FOR RECEIPT OF THIS PART. TO MAKE MATTERS WORSE, NIMNICHT SAAB HAS RECENTLY INFORMED US THAT THEY NO LONGER HAVE INTEREST IN REPAIRING OUR VEHICLE UNDER ANY CIRCUMSTANCES, AND ARE DEMANDING THAT WE REMOVE OUR CAR FROM THEIR LOT AND PAY THEM MORE THAN $1,000 IN STORAGE FEES. ID BE SINCERELY AND ETERNALLY GRATEFUL IF YOU WOULD CONSIDER OUR PLIGHT AND BRING AWARENESS TO YOUR VIEWING AUDIENCE TO THIS SEEMINGLY ENDLESS QUAGMIRE. DOING SO MIGHT CONVINCE THE PARTIES INVOLVED (SAAB CARS USA, NIMNICHT SAAB, ST. PAUL TRAVELERS INSURANCE) TO RESOLVE THIS MATTER TO EVERYONES SATISFACTION. *AK

NHTSA ID
10088961
Incident
Apr 8, 2004
Mileage
8,800 mi
Visibility
Filed Jun 26, 2004

A CRACK FORMED ON THE INSIDE LAYER OF THE GLASS RIGHT WHERE THE DRIVER'S SIDE CONVERTIBLE TOP LATCH IN THE FRAME IS LOCATED. THE DEALER DECLARED THAT THIS OCCURRED AS A RESULT OF AN IMPACT AS OPPOSED TO STRESS FROM THE FRAME AND REFUSED TO CORRECT IT UNDER THE WARRANTY. THERE WAS NO SIGN OF AN EXTERIOR IMPACT AND THE CRACK ORIGINATED ON THE INTERIOR SIDE OF THE GLASS. THERE IS CLEARLY A DEFECT EITHER IN THE CONSTRUCTION OF THE WINDSHIELD OR IN THE MANNER IN WHICH THE TOP LATCHES TO THE FRAME, WHICH CAUSED THE GLASS TO CRACK *JB.

NHTSA ID
10078840
Incident
Jun 17, 2004
Mileage
19,000 mi
Body & structureElectricalEngine+1 more
Filed May 3, 2004
Fire reported

2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.

NHTSA ID
10068218
Incident
Feb 2, 2004
Mileage
13,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MI-811-2716

EQUIPMENT:MECHANICAL; STRUCTURE:BODY:ROOF AND PILLARS

SAAB SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UNDER CERTAIN CIRCUMSTANCES CONTROL MODULE'S ANALOGUE INPUTS MAY PRODUCE INVALID SIGNAL. THIS MEANS THE SOFT TOP'S CONTROL MODULE DOES NOT FUNCTION AS INTENDED. DIFFICULTIES IN OPENING/CLOSING SOFT TOP IN EXTREMELY HOT WEATHER. FUNCTION OF SOFT TOP MECHANISM RETURNS AFTER COOLING DOWN. CSC LETTER WAS RECEIVED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saab 9-3 Convertible by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing911
2001241242.3
2000121150.5
1999160141.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.