Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Feb 9, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported
Overview
Our database contains 9 NHTSA owner-reported complaints for the 2002 Chevrolet Trailblazer 360, most frequently naming the powertrain (other), exterior lighting and visibility categories. 2 NHTSA investigations name it; and 64 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 1 in Aug 2006. Most recent month: 1.View as table
Monthly owner complaints for the 2002 Chevrolet Trailblazer 360
Month
Complaints filed
Cumulative
Aug 2006
1
1
Apr 2012
1
2
Jun 2012
1
3
Oct 2012
1
4
Dec 2014
1
5
Feb 2015
1
6
Jun 2015
1
7
Nov 2015
1
8
Feb 2016
1
9
What owners report
Complaints grouped by the component NHTSA recorded
Powertrain (other)330.0%
Exterior lighting220.0%
Visibility220.0%
Airbags110.0%
Engine110.0%
Fuel system110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING 30 MPH, A STRONG SMELL OF FUEL WAS NOTICED INSIDE THE VEHICLE AND THE SERVICE ENGINE SOON INDICATOR ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA07009 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER THE 150,000 MILE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ID
10825152
Incident
Mar 15, 2014
Mileage
150,000 mi
Exterior lighting
Filed Nov 2, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING 40 MPH, THE HEADLIGHTS STOPPED FUNCTIONING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.
NHTSA ID
10787732
Incident
Sep 15, 2015
Mileage
193,000 mi
Airbags
Filed Jun 2, 2015
Crash reported1 injury reported
I WAS TRAVELING NORTH ON CICERO AVENUE AT EDENS EXPRESSWAY, I 94, AND SLOWING FOR A TRAFFIC LIGHT AT 0825 WHEN A VEHICLE BACKED OUT OF A DRIVEWAY AND STRUCK THE RIGHT FRONT END OF MY VEHICLE IN FRONT OF MY VEHICLE'S BUMPER. THE AIRBAGS IN MY VEHICLE FAILED TO DEPLOY. I SUFFERED DELAMINATION OF A CERVICAL SPINE FUSION.
NHTSA ID
10723047
Incident
Dec 10, 2012
Mileage
150,000 mi
Visibility
Filed Feb 25, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE'S SELF-ADJUSTING REARVIEW MIRRORS WERE NOT HOLDING THE INTENDED SETTINGS AND READJUSTED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10690611
Incident
Nov 28, 2014
Exterior lighting
Filed Dec 2, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10661544
Incident
Jan 10, 2006
Mileage
120,000 mi
EnginePowertrain (other)
Filed Oct 13, 2012
I HAVE HAD PROBLEMS WITH THE FAN CLUTCH AND WATER PUMP. I'VE REPLACED THE FAN CLUTCH TWICE AND THE WATER PUMP ONCE. THE WATER PUMP HAS GONE OUT AGAIN AND I STILL HAVE THE ROARING AND TICKING FROM THE FAN CLUTCH. *TR
NHTSA ID
10479993
Incident
May 10, 2011
Mileage
114,000 mi
Powertrain (other)
Filed Jun 25, 2012
TRANSMISSION COOLER LINES LEAKING FROM CORROSION. THIS SOUNDS LIKE A COMMON PROBLEM. IS THERE A RECALL? *TR
NHTSA ID
10462937
Incident
Jun 18, 2012
Powertrain (other)
Filed Apr 12, 2012
Fire reported
DRIVING HOME PARKED TRAILBLAZER IN DRIVEWAY, WENT INTO HOUSE AND HEARD A LOUD "BOOM" SOUND, THEN WENT OUTSIDE TO SEE WHAT THE SOUND WAS AND SEEN SMOKE COMING FROM UNDER THE TRAILBLAZER HOOD, THEN LIFTED HOOD AND SEEN FIRE AND SMOKE, THEN RAN TO GET THE FIRE EXTINGUISHER TO PUT THE FIRE OUT, AND CALLED THE FIRE DEPARTMENT, NOTICED THE TRANSMISSION DIPSTICK WAS OUT ABOUT A FOOT AND THERE WAS TRANS FLUID ALL OVER THE UNDER SIDE OF HOOD, MOTOR, AND THE GROUND. FIRE WAS PUT OUT. THANK YOU *TR
NHTSA ID
10455017
Incident
Apr 10, 2012
Mileage
122,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
General Communication
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-141
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
16-NA-383
ENGINE; FUEL/PROPULSION SYSTEM
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.