RoadVitals

2002 Porsche 911

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 29, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2002 Porsche 911, most frequently naming the engine, powertrain (other) and airbags categories. 1 NHTSA investigation names it; and 368 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine770.0%
  • Powertrain (other)220.0%
  • Airbags110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13009ClosedPreliminary Evaluation

Rapid coolant loss

Opened Apr 26, 2013
Closed Mar 10, 2014

On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain cooling system components may fail suddenly and separate, resulting in large volumes of coolant leakage.The investigation was opened to assess evidence of a design or manufacturing defect in the coolant pipe fittings and any related safety consequences. In response to ODI?s Information Request letter, Porsche identified a manufacturing quality issue with the supplier?s application of adhesive to coolant pipe fittings that resulted in elevated failure rates in approximately 6,800 early production 997 generation vehicles (MY 2007 and early MY 2008).ODI?s analysis of field data showed that the age-adjusted failure rate for these vehicles was approximately six times greater than MY 2001 through 2005 996 generation vehicles and MY 2008 through 2011 997 generation vehicles built after a process improvement for adhesive application was implemented by the supplier.Most of the leak complaints reviewed by ODI did not appear to involve complete separation of the fittings and many were detected when the vehicle was parked.There were no crashes or injuries reported to be related to the alleged defect in any of the subject vehicles.ODI identified two allegations that coolant leakage resulted in loss of control incidents, but neither involved vehicles affected by the assembly process quality issue.A third loss of control allegation involving a vehicle built during the period affected by the supplier process concern is not counted since ODI was unable to contact the owner to confirm the incident.See the full closing resume in the document file for PE13-009 for additional information about the subject cooling system and ODI?s analysis of field data related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 29, 2016

ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELDED AND/OR DRILLED AND PINNED TO KEEP THE ISSUE FROM HAPPENING AGAIN

NHTSA ID
10928575
Incident
Nov 22, 2016
Mileage
72,135 mi
Powertrain (other)
Filed Mar 23, 2015

THE CLUTCH SLAVE FAILED ON MY 911 TURBO AND HAD TO BE REPLACED WITH A GT2 SLAVE WHICH REMOVES THE HYDRAULIC ASSIST. *TR

NHTSA ID
10701030
Incident
Mar 21, 2015
Mileage
52,400 mi
Engine
Filed Feb 13, 2015

I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE. *TR

NHTSA ID
10683181
Incident
Feb 8, 2015
Engine
Filed May 13, 2013

THERE WAS NO INCIDENT, BUT THERE IS A COOLANT SMELL WHICH REGULARLY HAPPENS AFTER A LONG DRIVE. MY MECHANIC TOLD ME THAT THIS IS BECAUSE THE COOLANT FITTINGS WEEP; I'VE FOUND MANY FORUM POSTS, AND WAS TOLD BY MY MECHANIC THAT THE LINES BURSTING AND/OR SPILLING IS COMMON IN 996 TURBOS ('01-'05). HE ADVISED ME THAT I SHOULD HAVE PREVENTIVE WELDS TO MAKE SURE THAT THE COOLANT LINES DO NOT UNSEAT AND SPILL ALL OF MY COOLANT. I WAS TOLD THAT IT COULD HAPPEN TOMORROW, OR COULD HAPPEN 50K MILES FROM NOW; EITHER WAY, I WOULD BE STRANDED WHEREVER I WAS. THE WORK TO COMPLETE THE PREVENTIVE MEASURE WAS QUOTED AROUND $5-6K, BUT I HAVE NOT HAD IT COMPLETED. *TR

NHTSA ID
10511813
Incident
Apr 25, 2013
Mileage
39,000 mi
Engine
Filed May 2, 2013

I OWN A 2002 911 CARRERA TURBO, WHICH HAS A WELL-KNOW AND DOCUMENTED DESIGN DEFECT IN THE ENGINE (GT1 MOTOR). IT IS KNOW AS THE COOLANT-PIPE FAILURE ISSUE. WHILE MY CAR HAS NOT YET SUFFERED A FAILURE, THERE IS A REASONABLE PROBABILITY THAT THE COOLANT PIPES MAY FAIL DURING REGULAR USE, CAUSING A SUBSTANTIAL LIKELIHOOD OF PROPERTY DAMAGE AND PERSONAL INJURY TO MYSELF AND OTHERS UTILIZING THE PUBLIC RIGHT-OF-WAY. IT IS A CLEAR SAFETY ISSUE THAT MUST BE ADDRESSED BY WAY OF RECALL AND REPAIR. THERE IS A KNOWN SOLUTION TO THE PROBLEM. HERE IS A HYPERLINK TO ONE OF THE SOURCES OF INFORMATION FOR THIS ISSUE. HTTP://FORUMS.RENNLIST.COM/RENNFORUMS/997-GT2-GT3-FORUM/613440-GT1-COOLANT-PIPE-PREVENTION-FIX-ON-2011-GT3RS-SHARK-WERKS.HTML THE MANUFACTURER SHOULD BE REQUIRED BY THE NHTSA TO RECALL AND REPAIR ALL VEHICLES WITH THIS KNOWN DEFECT. THE COST OF REPAIR AND THE SAFETY OF THE GENERAL PUBLIC SHOULD NOT BE BORNE BY THE INDIVIDUAL CAR OWNER. ALSO, HERE'S A VIDEO SHOWING HOW THE TUBE COMES APART: HTTP://WWW.YOUTUBE.COM/WATCH?V=RH56CKZC-QE. *TR

NHTSA ID
10510421
Incident
May 1, 2013
Mileage
60,300 mi
EnginePowertrain (other)
Filed Oct 27, 2012

INTERMEDIATE SHAFT FAILURE. *TR

NHTSA ID
10482460
Incident
Oct 18, 2012
Mileage
48,000 mi
Engine
Filed Aug 3, 2012

INTERMEDIATE SHAFT BEARING FAILED, CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF ALL ENGINE OIL ON THE ROADWAY. LUCKILY, THE CAR WAS STOPPED AT THE TIME. *TR

NHTSA ID
10469113
Incident
Jun 10, 2012
Mileage
85,200 mi
Engine
Filed Mar 2, 2005

WHILE TRAVELING AT 45 MPH THERE WAS A LOUD RUMBLING NOISE COMING FROM THE REAR OF VEHICLE, THE VEHICLE STARTED TO MISFIRE. THE CONSUMER PULLED OVER AND NOTICED THAT ALL THE OIL HAD LEAKED OUT OF VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED A BEARING HAD BROKE AND THE ENGINE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

NHTSA ID
10003618
Incident
Mar 1, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

TSTR 2641

PiUS Update Information Software Version: 3.2

TSTR 2641

PiUS Update Information Software Version: 3.2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025020
2024530
2023350
2022104050.0
2021560
2020320
2019210
2018111
2017331
2016221
2015810
2014310
2013600
2012500
2005301
2004801
2003901
2002Viewing901
2001801
2000610
1999810
1998210
1997310
1996633
1995120250.5
1994011
1993020
1992240
1991140
1990140
1989050
1988100
1987100
1984110
1983110
1979020
1978010
1977021
1976020
1975020
1974030
1973030
1972010
1970030
1969030
1967010
1966010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.