AUTOMATIC TRANSMISSION HAS BEEN QUESTIONED SINCE NEW DELAY SHIFTING INTO REVERSE ,DOWNSHIFTING ERRATIC AND SHIFTS HARD SOMETIMES FLUID HAS BEEN CHANGED BUT TO NO AVAIL. *TR
- NHTSA ID
- 10216204
- Incident
- Jan 26, 2003
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 3 NHTSA owner-reported complaints for the 2002 Saturn S-Series, most frequently naming the transmission category. 51 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
AUTOMATIC TRANSMISSION HAS BEEN QUESTIONED SINCE NEW DELAY SHIFTING INTO REVERSE ,DOWNSHIFTING ERRATIC AND SHIFTS HARD SOMETIMES FLUID HAS BEEN CHANGED BUT TO NO AVAIL. *TR
THE 2002 SATURN SL2 DOES NOT SHIFT INTO REVERSE AND WHINES WHEN STARTED AND UNTIL RUN FOR AT LEAST 15 MIN. CALLED SATURN CORP. AND WAS TOLD THERE WAS NEVER ANY MENTION FROM OTHER CONSUMERS. THERE ARE MANY COMPLAINTS WITH THIS CERTAIN VEHICLE. *TR
I OWN A 2002 SATURN SL PURCHASED IN JUNE OF 2002 WITH ABOUT 51K MILES AT THE TIME OF THE PROBLEM IN LATE MARCH. THE CAR IS A STANDARD TRANSMISSION. I WAS DRIVING MY SON TO SCHOOL IN THE MORNING WHEN I SUDDENLY LOST ALL POWER TO THE WHEELS ALTHOUGH THE ENGINE CONTINUED TO OPERATE. I WAS ON A STRAIGHT ROAD, AND WAS CRUISING AT 45MPH WITH NO SHIFTING AT THE TIME OF THE INCIDENT. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. UPON HAVING THE CAR TOWED TO THE LOCAL SATURN DEALER IN DANBURY, I WAS TOLD THE CLUTCH ASSEMBLY HAD "COME APART" AND SINCE THE CAR WAS OVER 36K ,WAS OUT OF WARRANTY. THE CLUTCH WAS REBUILT BY THE SERVICE DEPARTMENT. THE PARTS WERE NOT RETURNED TO ME. I HAVE COMPLAINED TO SATURN CORP TO NO SATISFACTION. IN MY OPINION, THERE IS NO WAY A CLUTCH SHOULD SIMPLY COME APART AFTER ONLY 50K MILES AND LESS THAN 2 YEARS SERVICE. I HAVE DRIVEN STANDARD TRANSMISSIONS FOR MUCH OF MY LIFE, AND HAVE NEVER REPLACED THE CLUTCH OR TRANSMISSION. THE CAR JUST PRIOR TO THIS PURCHASE HAD NEARLY 200K MILES ON THE ORIGINAL CLUTCH, AND MY OTHER CARS WERE STILL RUNNING AT OVER 125K WITH THE ORGINAL CLUTCH WHEN I TRADED THEM IN. DRIVER WEAR & TEAR SHOULD NOT BE AN ISSUE. THE CAR HAS BEEN REGULARLY SERVICED BY THE SATURN DEALER. NO FLUIDS WERE PRESENT OR NOISE PRIOR TO THE INCIDENT WERE NOTICED. I CONSIDER THIS A SAFETY ISSUE SINCE MOST OF MY DRIVING IS HIGHWAY (APPROX 125 MILES/DAY) AND THE LOSS OF ENGINE POWER COULD HAVE BEEN HIGHLY DANGEROUS IN SOME SITUATIONS. THANK YOU ALLOWING ME TO VENT MY FRUSTRATION.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EXTERIOR LIGHTING:HEADLIGHTS
GENERAL MOTORS VEHICLES AND TRUCKS: SUBJECT REGARDING, 2002 AND PRIOR PASSENGER CARS AND TRUCKS, CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. *SLC UPDATED *EH UPDATED 3/30/11. HEADLAMP LENS OVERHEATING WHEN COVERED AND CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. CAN CAUSE CRAZING OR CRACKING OF HEADLAMP LENS. *PE UPDATED 6/24/11. *PE UPDATED 5/14/12. INCLUDING 2013 MODEL YEAR. *PE
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
WHEELS:RIM
LOW TIRE PRESSURE, LEAKING CAST ALUMINUM WHEELS (REPAIR WITH ADHESIVE SEALANT). 2008 AND PRIOR GM PASSENGER CAR AND LIGHT DUTY TRUCKS (INCLUDING SATURN) AND HUMMER H2, H3 AND SAAB 9-7X WITH CAST ALUMINUM WHEELS. *NJ UPDATED 10/23/09. *PE
POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION FOR DIAGNOSING AND SERVICING CUSTOMER CONCERNS OF THE VEHICLE CREEPING FORWARD IN NEUTRAL, BINDING IN REVERSE, AND/OR CLICKING OR WHINING IN ALL FORWARD GEARS AFTER TRANSAXLE SERVICE. *KB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
SERVICE INFORMATION REGARDING SATURN REAR DRUM WHEEL CYLINDER INSPECTIONS. *TT UPDATE. *TT
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING SYSTEM NOISE AND/OR LEAK DIAGNOSIS. *TT
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.