RoadVitals

2002 Saturn S-Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 27, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Saturn S-Series, most frequently naming the transmission category. 51 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Transmission
Filed Jan 27, 2008

AUTOMATIC TRANSMISSION HAS BEEN QUESTIONED SINCE NEW DELAY SHIFTING INTO REVERSE ,DOWNSHIFTING ERRATIC AND SHIFTS HARD SOMETIMES FLUID HAS BEEN CHANGED BUT TO NO AVAIL. *TR

NHTSA ID
10216204
Incident
Jan 26, 2003
Transmission
Filed Nov 8, 2007

THE 2002 SATURN SL2 DOES NOT SHIFT INTO REVERSE AND WHINES WHEN STARTED AND UNTIL RUN FOR AT LEAST 15 MIN. CALLED SATURN CORP. AND WAS TOLD THERE WAS NEVER ANY MENTION FROM OTHER CONSUMERS. THERE ARE MANY COMPLAINTS WITH THIS CERTAIN VEHICLE. *TR

NHTSA ID
10208469
Incident
Nov 7, 2007
Mileage
108,520 mi
Transmission
Filed May 11, 2004

I OWN A 2002 SATURN SL PURCHASED IN JUNE OF 2002 WITH ABOUT 51K MILES AT THE TIME OF THE PROBLEM IN LATE MARCH. THE CAR IS A STANDARD TRANSMISSION. I WAS DRIVING MY SON TO SCHOOL IN THE MORNING WHEN I SUDDENLY LOST ALL POWER TO THE WHEELS ALTHOUGH THE ENGINE CONTINUED TO OPERATE. I WAS ON A STRAIGHT ROAD, AND WAS CRUISING AT 45MPH WITH NO SHIFTING AT THE TIME OF THE INCIDENT. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. UPON HAVING THE CAR TOWED TO THE LOCAL SATURN DEALER IN DANBURY, I WAS TOLD THE CLUTCH ASSEMBLY HAD "COME APART" AND SINCE THE CAR WAS OVER 36K ,WAS OUT OF WARRANTY. THE CLUTCH WAS REBUILT BY THE SERVICE DEPARTMENT. THE PARTS WERE NOT RETURNED TO ME. I HAVE COMPLAINED TO SATURN CORP TO NO SATISFACTION. IN MY OPINION, THERE IS NO WAY A CLUTCH SHOULD SIMPLY COME APART AFTER ONLY 50K MILES AND LESS THAN 2 YEARS SERVICE. I HAVE DRIVEN STANDARD TRANSMISSIONS FOR MUCH OF MY LIFE, AND HAVE NEVER REPLACED THE CLUTCH OR TRANSMISSION. THE CAR JUST PRIOR TO THIS PURCHASE HAD NEARLY 200K MILES ON THE ORIGINAL CLUTCH, AND MY OTHER CARS WERE STILL RUNNING AT OVER 125K WITH THE ORGINAL CLUTCH WHEN I TRADED THEM IN. DRIVER WEAR & TEAR SHOULD NOT BE AN ISSUE. THE CAR HAS BEEN REGULARLY SERVICED BY THE SATURN DEALER. NO FLUIDS WERE PRESENT OR NOISE PRIOR TO THE INCIDENT WERE NOTICED. I CONSIDER THIS A SAFETY ISSUE SINCE MOST OF MY DRIVING IS HIGHWAY (APPROX 125 MILES/DAY) AND THE LOSS OF ENGINE POWER COULD HAVE BEEN HIGHLY DANGEROUS IN SOME SITUATIONS. THANK YOU ALLOWING ME TO VENT MY FRUSTRATION.

NHTSA ID
10072423
Incident
Mar 29, 2004
Mileage
51,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-020842001B

EXTERIOR LIGHTING:HEADLIGHTS

GENERAL MOTORS VEHICLES AND TRUCKS: SUBJECT REGARDING, 2002 AND PRIOR PASSENGER CARS AND TRUCKS, CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. *SLC UPDATED *EH UPDATED 3/30/11. HEADLAMP LENS OVERHEATING WHEN COVERED AND CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. CAN CAUSE CRAZING OR CRACKING OF HEADLAMP LENS. *PE UPDATED 6/24/11. *PE UPDATED 5/14/12. INCLUDING 2013 MODEL YEAR. *PE

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

050310003

WHEELS:RIM

LOW TIRE PRESSURE, LEAKING CAST ALUMINUM WHEELS (REPAIR WITH ADHESIVE SEALANT). 2008 AND PRIOR GM PASSENGER CAR AND LIGHT DUTY TRUCKS (INCLUDING SATURN) AND HUMMER H2, H3 AND SAAB 9-7X WITH CAST ALUMINUM WHEELS. *NJ UPDATED 10/23/09. *PE

060730024

POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION FOR DIAGNOSING AND SERVICING CUSTOMER CONCERNS OF THE VEHICLE CREEPING FORWARD IN NEUTRAL, BINDING IN REVERSE, AND/OR CLICKING OR WHINING IN ALL FORWARD GEARS AFTER TRANSAXLE SERVICE. *KB

030524001

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS

SERVICE INFORMATION REGARDING SATURN REAR DRUM WHEEL CYLINDER INSPECTIONS. *TT UPDATE. *TT

020232009

STEERING:HYDRAULIC POWER ASSIST SYSTEM

POWER STEERING SYSTEM NOISE AND/OR LEAK DIAGNOSIS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn S-Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing300
2001500
2000300
1999200
1998200
1997100
1996210
1995110
1994310
1993010
1992000
1991000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.