RoadVitals

2002 Saturn Saturn L Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 18, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Saturn Saturn L Series, most frequently naming the electrical, engine and exterior lighting categories. 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical250.0%
  • Engine125.0%
  • Exterior lighting125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP08002ClosedDefect Petition

TIMING CHAIN FAILURE-STALL

Opened Jun 18, 2008
Closed Oct 16, 2008

ON JUNE 6, 2006, ODI OPENED AN INVESTIGATION OF TIMING CHAIN FAILURE RESULTING IN ENGINE STALL WHILE DRIVING WITH NO RESTART IN APPROXIMATELY 20,514 MODEL YEAR (MY) 2001 SATURN L-SERIES VEHICLES EQUIPPED WITH 2.2L ENGINES (L61) BUILT FROM NOVEMBER 2000 THROUGH FEBRUARY 2001 (EA06-009).THE VEHICLES BUILT DURING THOSE MONTHS EXHIBITED HIGHER FAILURE RATES THAN SIMILARLY EQUIPPED VEHICLES BUILT BEFORE AND AFTER.GM INTRODUCED A NEW TIMING CHAIN DESIGN IN PRODUCTION IN MAY 2002.ODI CLOSED ITS INVESTIGATION AFTER GM INITIATED A SAFETY RECALL ON NOVEMBER 7, 2007 (RECALL 07V-519). ON MAY 22, 2008, THE NORTH CAROLINA CONSUMERS COUNCIL (NCCC) SUBMITTED A DEFECT PETITION TO ODI REQUESTING THE EXPANSION OF RECALL 07V-519 TO INCLUDE ALL MY 1999 THROUGH 2003 SATURN L-SERIES VEHICLES WITH 2.2L ENGINES USING THE SAME TIMING CHAIN DESIGN AS THE RECALLED POPULATION.THE PETITION STATES THAT THE NCCC CONTINUES TO RECEIVE COMPLAINTS FROM CONSUMERS THAT HAVE HAD A TIMING CHAIN FAIL IN VEHICLES BUILT OUTSIDE THE PRODUCTION RANGE COVERED BY THE RECALL.THE PETITION ALSO NOTES THAT ODI HAS CONTINUED TO RECEIVE COMPLAINTS.SINCE THE CLOSING OF EA06-009 ODI HAS RECEIVED 80 NEW COMPLAINTS FROM CONSUMERS WHO HAD A TIMING CHAIN FAIL IN A MY 2000 THROUGH 2002 SATURN L-SERIES WITH THE 2.2L ENGINE THAT WERE NOT COVERED BY RECALL 07V-519 AND WERE BUILT PRIOR TO THE TIMING BELT CHANGE IN MAY 2002.THE COMPLAINTS DESCRIBE THE SAME FAILURE MODE AS THE RECALLED POPULATION WHERE THE TIMING CHAIN CAN BREAK SUDDENLY AND WITHOUT WARNING, RESULTING IN ENGINE DAMAGE AND LOSS OF MOTIVE POWER.THE DEFECT PETITION HAS BEEN GRANTED. A PRELIMINARY EVALUATION (PE08-061) HAS BEEN OPENED.

ENGINE AND ENGINE COOLING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jan 18, 2008

VEHICLE ENGINE STALLED WHILE TRAVELING IN A HIGH TRAFFIC INTERSECTION A LOW IDLE SPEED. PRIVATE MECHANIC DIAGNOSED PROBLEM AS IGNITION CONTROL MODULE FAILURE. THERE WAS ALREADY A RECALL ISSUED (03V2310000)A.K.A.03-C-06, HOWEVER IT DOES NOT COVER THIS VEHICLE. THIS IS 2002 SATURN L100 WITH 23,000 MILES. THE MFG HAS TO BE AWARE THAT THIS PROBLEM EXISTS. THE COST OF THIS REPAIR WAS $497.00. THERE WAS NO ACCIDENT OR INJURIES IN THIS INCIDENT FORTUNATELY. I HAVE RETAINED THE DEFECTIVE PART FOR INSPECTION IF NEEDED. *TR

NHTSA ID
10215340
Incident
Jan 10, 2008
Mileage
23,000 mi
ElectricalExterior lighting
Filed Oct 11, 2006

SINCE DATE OF PURCHASE I HAVE HAD PROBLEMS W/THE TAIL LAMP BRACKET HOUSING ASSEMBLY. THIS PROBLEM WAS CORRECTED, I THOUGHT WHEN I BROUGHT BACK THE VEHICLE ON DATE OF PURCHASE, SUCH WAS NOT THE CASE, THE TAIL LAMP BRACKET HOUSING CONTINUED TO BURN OUT. I STRESSED TO THE REPAIR FACILITY AT SATURN THAT THERE IS A PROBLEM. FINALLY I RECEIVED A RECALL LETTER IN 2005 FOR THIS DEFECT (TAIL LIGHT HOUSING BRACKET). I HAVE ALREADY HAD THE VESICLE FOR 2 YEARS PRIOR TO THE RECALL, IN 2005, IT STILL BURNS OUT 3 BULBS AT A TIME USUALLY A WEEK OR MONTH AFTER REPAIR. IT IS NOW 2006 AND I STILL HAVE THE SAME PROBLEM. THE VEHICLE WAS REPAIRED AT NO COST TO ME ONLY BECAUSE I HAVE ADDRESSED THE PROBLEM WITH THE MANAGER OF THE DEALERSHIP (REPAIR DEPARTMENT), BUT THEY HAVE ONLY NOTED THE REPAIR TWICE; SO EVERY TIME THE ASSEMBLY UNIT GOES OUT THEY TRY AND CHARGE ME FOR THE REPAIR!...NOW THE CAR IS NEARLY PAID OFF AND I STILL HAVE THIS PROBLEM. OBVIOUSLY THIS IS A DEFECT THAT CAN'T BE REPAIRED. MY REPAIR LOCALE IS SATURN OF MASSEPEQUA, NY. *NM

NHTSA ID
10170557
Incident
Feb 26, 2002
Engine
Filed Aug 16, 2006

MY 2002 SATURN L200 WITH 66,000 STARTED AND RAN FINE UNTIL I TURNED A CORNER WAS GOING ABOUT 10 TO 20 MPH AND THE CAR JUST STOPPED RUNNING APPOX 100 YARDS FROM A BUSY INTERSECTION. CAR WAS TOWED TO LOCAL DEALERSHIP THEY WOULD BE UNABLE TO LOOK AT IT TILL THE NEXT DAY. THEY FOUND THAT THE TIMING CHAIN AND CYLINDER HEAD WOULD COST $2200 TO FIX BECAUSE OF THIS FAILURE. NO INJURIES OR CRASHES OCCURRED ASK DEALER IF THIS WAS COMMON HE SAID NO THAT THIS OCCURS EVERY COUPLE OF MONTHS. *NM

NHTSA ID
10165651
Incident
Aug 15, 2006
Mileage
66,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

SB-00-03-10-006C

EQUIPMENT ADAPTIVE/MOBILITY; TIRES

GENERAL MOTORS: INFORMATION ON TIRE RADIAL FORCE VARIATION. VEHICLE MUST BE DRIVEN BEFORE MEASURING TIRES ON EQUIPMENT HUNTER GSP9700 TOENSURE REMOVAL OF ANY FLATSPOTTING. MODELS INCLUDE ALL GM PASSENGER CARS AND LIGHT TRUCKS, AS WELL AS CERTAIN HUMMERS, SAABS, AND SATURNS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn Saturn L Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2005100
2004100
2003000
2002Viewing301
2001901
2000501

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.