RoadVitals

2000 Shasta Travelmaster

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 29, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 14, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2000 Shasta Travelmaster, most frequently naming the tires & wheels and body & structure categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V373000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 14, 2003
19,110 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
COACHMEN RV COMPANY, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 29, 2004

HI, MY NAME IS [XXX] AND I OWN A 2000 SHASTA TRAVELMASTER MOTORHOME. I RECENTLY HAD A FLAT TIRE AND DISCOVERED THAT THERE WAS NO WHEEL WELLS TO PROTECT THE PROPANE LINES THAT WENT OVER THE DUEL TIRES TO THE FRIDGE, WATER HEATER AND FURNACE. THE FLAT TIRE GOT ALL THREE LINES. I WOULD LIKE TO KNOW IF THIS IS SOMETIME THAT WAS FORGOTTEN OR IS THIS NORMAL FOR THIS COACH. I TALKED TO THE DEALER WHOM SOLD ME THE COACH BUT HAD NO IDEA ON WHAT TO DO FOR ME. THIS MOTORHOME IS A FLAT TIRE NIGHTMARE IF THIS IS THE NORM. IT COST MY INSURANCE $400.00 PLUS MY $100.00 DEDUCTIBLE TO REPAIR. PLEASE LET ME KNOW IF THIS IS THE NORM FOR MOTORHOMES TO NOT HAVE WHEEL WELLS OR IS MY COACH BY IT'S SELF. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10082901
Incident
May 22, 2004
Mileage
31,000 mi
Tires & wheels
Filed Nov 5, 2003

2000 SHASTA CLASS C MOTORHOME ORIGINAL TIRES WITH 15,664 MILES HAD CATASTROPHIC TREAD SEPARATION. TIRE WERE ALWAYS PROPERLY INFLATED AND RV LIGHTLY LOADED. FIRESTONE DENIES RESPONSIBILITY AND SENT OUT THE SAME FORM LETTER TO ME THREE TIMES IN RESPONSE TO MY LETTERS, BBB COMPLAINT, AND HIGHWAYS MAGAZINE HELP LINE. SPARE TIRE FAILED. THERE IS A PROBLEM WITH STEELTEX TIRES. INVESTIGATE BEFORE PEOPLE DIE! *LA

NHTSA ID
10045472
Incident
Jul 22, 2002
Tires & wheels
Filed Sep 23, 2003

WHILE DRIVING THE MOTOR HOME, THE DRIVER SIDE REAR TIRE BLEW OUT. FIRESTONE LT 225/75R16. *AK THE ROAD WAS CLEAR AND FLAT. *SCC *JB

NHTSA ID
10024590
Incident
May 18, 2003
Mileage
8,374 mi

Compare model years

Complaint and recall counts across every year of this model

Shasta Travelmaster by model year
YearComplaintsRecallsInvestigationsIssue Index
2002010—
2001010—
2000Viewing310—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.