2013 SRT Viper

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi

TL* THE CONTACT OWNS A 2013 DODGE VIPER. THE CONTACT STATED THAT AFTER THE REAR WINDOW WAS REPLACED, THE CONTACT'S VISION BECAME DISTORTED WHENEVER THE HEADLIGHTS ILLUMINATED ON THE REAR LOWER WINDOW. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 7,200.

NHTSA ID

10614943

Incident

Aug 8, 2013

Mileage

4,000 mi

WHILE DRIVING TO WORK ON SEPTEMBER 11, 2013 AT APPROXIMATELY 5:45 A.M., IN MY BRAND NEW DODGE VIPER GTS THAT I PURCHASED FOR AROUND $150,000 IN LATE AUGUST 2013, FROM AUTO NATION DODGE/CHRYSLER/JEEP/RAM IN SPRING, TX, WITH LESS THAN 1000 MILES ON IT, I MADE A NEWSPAPER STOP AT A CONVENIENCE STORE IN DAYTON, TX, THEN I CONTINUED ON HIGHWAY 90 WEST HEADED TO WORK. AFTER COMING OUT OF THE STORE FOG HAD DEVELOPED ON MY WINDSHIELD AND MY REAR GLASS SO I TURNED ON THE FRONT DEFOGGER TO DEFOG THE WINDSHIELD. AFTER THE WINDSHIELD WAS CLEARED I TURNED OFF THE FRONT DEFOGGER. NEXT, I TURNED ON THE REAR GLASS DEFOGGER TO DEFOG THE REAR GLASS. DURING THE DEFOGGING OF THE REAR GLASS I NOTICED SMOKE/SPARKS THAT I MISTAKEN FOR FOG EVAPORATING. AFTER ABOUT TWO MINUTES OF DEFOGGING AND TWO MILES OF DRIVING DOWN HIGHWAY 90 WEST THE REAR GLASS EXPLODED LIKE A BOMB, SLINGING HOT GLASS TO THE BACK OF MY HEAD AND EVERYWHERE ELSE IT COULD GO. I QUICKLY TURNED OFF THE REAR GLASS DEFOGGER AND SLOWED DOWN TO GAIN CONTROL OF THE CAR THINKING SOMEONE HAD SHOT OUT THE GLASS OR THREW A BOWL OR ROCK ETC. THROUGH IT. THIS WAS VERY SCARY AND DANGEROUS BECAUSE I COULD HAVE EASILY PANICKED AND LOST CONTROL OF THE CAR. ALSO, THE SEATS AND THE ENTIRE INSIDE OF THE COCKPIT HEATED UP TREMENDOUSLY, CAUSING ME TO PULL OVER AND LET THE INSIDE COOL OFF BEFORE I DROVE THE CAR BACK HOME (6 MILES EAST ON HIGHWAY 90 TO LIBERTY, TX.... I WAS VERY LUCKY TO BE CLOSE TO MY HOME). "I RECEIVED SMALL CUTS IN THE BACK OF MY HEAD FROM THE GLASS THAT I LATER CLEANED WITH PAPER TOWELS". I CALLED DODGE AND THE DEALERSHIP TO ARRANGE FOR THE CAR TO BE EXAMINED. DODGE SENT A TRUCK TO TRANSPORT THE CAR BACK TO AUTO NATION. DODGE AND AUTO NATION CLAIMS THE CAR WAS REPAIRED BUT THERE ARE SOUNDS THAT THE BACK GLASS MAKES WITH OR WITHOUT THE REAR GLASS DEFOGGER ON. "THIS ELECTRICAL PROBLEM WILL BECOME DEADLY IF NOT TAKEN SERIOUSLY"....UPDATED 04-10-14 *BF

NHTSA ID

10575914

Incident

Sep 11, 2013

Mileage

900 mi

ON FRIDAY NOVEMBER 15TH I WAS DRIVING MY 2013 VIPER TO WORK, THE WEATHER WAS SUPPOSED TO BE BEAUTIFUL AND I WANTED TO ENJOY MY CAR. I NEEDED TO TURN ON THE REAR WINDOW DEFROSTER. WITHIN MINUTES THERE WAS A LOUD BANG AND MY REAR WINDSHIELD SHATTERED. THE INSIDE OF MY VEHICLE WAS COVERED WITH GLASS; I HAD GLASS INSIDE MY SHIRT. I HAD NO IDEA WHAT HAD HAPPENED. I THOUGHT SOMEONE HAD SHOT OUT THE REAR WINDOW WITH A BB GUN, THE NOISE WAS SO LOUD. I CALLED HERB CHAMBERS CHRYSLER JEEP DODGE OF DANVERS WHERE I HAD PURCHASED THE VEHICLE AND SPOKE TO [XXX], THE SERVICE MANAGER. I EXPLAINED TO HIM WHAT HAD HAPPENED. HE INFORMED ME THAT THIS WAS A ?KNOWN ISSUE? WITH THE NEW VIPER. HE STATED THAT THEY JUST REPAIRED A VIPER WITH A SIMILAR PROBLEM. I WAS SHOCKED THAT I HAD NOT BEEN INFORMED THAT THERE MIGHT BE A PROBLEM WITH MY CAR. NEITHER THE DEALERSHIP NOR THE MANUFACTURER TOOK THE TIME TO NOTIFY ME. DESPITE THE FACT THAT ONLY 150 OF THESE VEHICLES WERE BUILT, NO ONE CALLED OR WROTE TO INFORM ME OF THE POTENTIAL PROBLEMS WITH THE VEHICLE. AS A RESULT OF THAT, MY REAR WINDSHIELD SHATTERED AS I WAS DRIVING THE CAR SENDING GLASS FLYING ALL OVER THE INTERIOR OF THE VEHICLE. I DON'T THINK THIS IS RIGHT. I THINK THEY HAD AN OBLIGATION TO INFORM THEIR CUSTOMERS OF THE POTENTIAL PROBLEM AS SOON AS THEY KNEW ABOUT IT. *TR..UPDATE 04-10-14 *BF ..UPDATED 06/09/14 *BF UPDATED 06/13/2014 *JS

NHTSA ID

10556358

Incident

Nov 15, 2013

Mileage

800 mi

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)