RoadVitals

2017 Star EV Sport 4+2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 21, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 8, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Star EV Sport 4+2, most frequently naming the body & structure and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V791000

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM; STEERING:LINKAGES:TIE ROD ASSEMBLY

Dec 8, 2017
20 units potentially affected
The defect: JH Global Services, Inc. (JH Global) is recalling certain 2017 Star EV Sport 4+2 vehicles. Due to a casting problem, the tie rod connection may break off from the front axle spindle resulting in a loss of steering control.
The risk: A loss of steering control from the tie rod connection breaking from the front axle spindle can increase the risk of a crash.
The remedy: JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may contact JH Global customer service at 1-888-878-9988. JH Global's number for this recall is IRN 171101.
JH Global Services, Inc.Manufacturer number IRN 171101View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed Feb 21, 2018

CPSC: CALLER IS REPORTING THAT THE GOLF CAR HAS HAD FAILURE WITH THE SPINDLE BREAKING OFF. HE STATED THAT THE SPINDLE HOLDS THE FRONT WHEEL TO THE SUSPENSION WHEN THE INCIDENT OCCURRED IT STOPPED. THE VEHICLE REMAINS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED. *JS

NHTSA ID
11074769
Incident
Jun 3, 2017