Transmission
Filed Jan 28, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE VEHICLE STARTED TO HESITATE AND MADE A CLUNKING SOUND. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED TWICE WHEN ATTEMPTING TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT DROVE THE VEHICLE TO GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
- NHTSA ID
- 11172601
- Incident
- Jan 26, 2019
- Mileage
- 139,000 mi
Transmission
Filed Jun 18, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT EVERY TIME THE VEHICLE CAME TO A COMPLETE STOP, THE IGNITION TURNED OFF AND IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
- NHTSA ID
- 11102452
- Incident
- Jun 18, 2018
- Mileage
- 153,000 mi
Transmission
Filed Aug 17, 2011
I TOOK MY 2010 SUBARU OUTBACK TO MY DEALER TO HAVE MY FRONT BRAKES CHECKED. IT FELT LIKE THEY WERE GRABBING, AND I WANTED TO CHECK THE WEAR. THEY CHECKED THE BRAKES, CLEANED THEM UP, AND STATED THEY WERE AT NORMAL WEAR FOR 35,000 MILES. IN THE NEXT BREATH, THEY STATED I NEEDED A NEW TRANSMISSION. I STILL HAVE NOT GOTTEN AN EXACT REASON WHY MY TWO YEAR OLD CAR NEEDS A NEW TRANSMISSION. I HAVE A CVT AUTOMATIC/MANUAL TRANSMISSION. THE DEALER WAS VERY VAGUE AS TO WHAT HAPPENED. THEY STATED IT WAS THE FIRST ONE THEY'VE SEEN THIS HAPPEN TO. *KB
- NHTSA ID
- 10419901
- Incident
- Aug 1, 2011
- Mileage
- 35,000 mi
Transmission
Filed Aug 5, 2011
ENGINE IDLE DROPS 200 RPM BELOW NORMAL UNDER BRAKING AT LOW SPEEDS. SOMETIMES THIS RESULTS IN AN ENGINE STALL IN TRAFFIC. SUBARU OF AMERICA SUGGESTED A TRANSMISSION "RETRAINING" WHICH SEEMS TO HAVE CURED THE ISSUE. *TT
- NHTSA ID
- 10417676
- Incident
- Jul 15, 2011
- Mileage
- 7,000 mi
Transmission
Filed Feb 15, 2011
SUBARU OUTBACK 2010 WITH CVT TRANSMISSION BOUGHT NEW. NUMEROUS FAILURES. THE TRANSMISSION FIRST FAILED DUE TO A SOLENOID OPEN CIRCUIT THAT DISABLED THE CAR. CODE P2762 ( LAST WEEK IN MARCH, ABOUT 2,600 MILES). THAT WAS FIXED. AFTER THIS EVENT THE TRANSMISSION WOULD ON OCCASION DISENGAGE WHILE STILL ON DRIVE. WHILE DRIVING SLOWLY AND AFTER APPLYING BRAKES TO STOP AT A STOP SIGN. THE GAS PEDAL WOULD BE DEPRESSED, THE ENGINE WOULD ROAR BUT THE CAR WOULD NOT MOVE. THE TRANSMISSION WOULD RE-ENGAGE AFTER SHIFTING TO NEUTRAL OR PARK AND BACK TO DRIVE. THE FIRST TIME THIS EVENT WAS REPORTED TO THE SUBARU DEALER A NUMBER OF CODES CAME UP; C0057, C0045, C0231, C0232, C0282. SUBARU TOLD THE DEALER TO ERASE THE CODES AND RE-PROGRAM THE SOFTWARE. THIS EVENT HAS OCCURRED THREE TIMES SINCE THEN (LAST WEEK OF JULY 2010, ABOUT 9,000 MILES). THE NEXT TIME WAS LAST WEEK IN AUGUST, ABOUT 10,200 MILES. SINCE THE SOFTWARE WAS RE-PROGRAMMED NO CODES APPEAR EVEN THOUGH THE EVENTS ARE IDENTICAL. THIS EVENT HAPPENED AGAIN IN DECEMBER 2010. I BROUGHT THE CAR TO THE DEALER (1/27/11). NO CODES WERE FOUND. DEALER SAYS THAT IF THERE ARE NO CODES AND THEY CANNOT REPRODUCE THE EVENT THEN IT DOES NOT EXIST AS FAR AS THEY ARE CONCERNED. THE EVENT OCCURRED AGAIN IN EARLY FEBRUARY 2010.TO BE STOPPED AT AN INTERSECTION AND PRESS THE GAS PEDAL WHILE THE CAR IS ON DRIVE WITH NOTHING HAPPENING OTHER THEN HIGH ENGINE REVS IS A DANGEROUS SITUATION. CONSIDER BEING IN A LEFT TURN SITUATION. WE HAVE NO SYMPATHY FROM SUBARU. *TR
- NHTSA ID
- 10382746
- Incident
- Jul 24, 2010
- Mileage
- 9,000 mi
Transmission
Filed Sep 16, 2010
TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL. HE TOOK HIS FOOT OFF OF THE BRAKE PEDAL BEFORE REACHING A STOP SIGN AND ATTEMPTED TO ACCELERATE. THE VEHICLE MOMENTARILY HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH WHENEVER HE ATTEMPTED TO ACCELERATE AFTER APPLYING THE BRAKES. HE ALSO STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH HE TOOK HIS FOOT OFF OF THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT BEGIN TO DECELERATE FOR APPROXIMATELY 4 SECONDS. THIS FAILURE ALSO RECURRED WHENEVER HE WAS DRIVING APPROXIMATELY 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE VEHICLE WAS MANUFACTURED TO OPERATE IN THAT MANNER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,000.
- NHTSA ID
- 10355908
- Incident
- Jan 31, 2010
- Mileage
- 2,000 mi
Transmission
Filed Sep 8, 2010
2010 SUBARU OUTBACK AUTOMATIC,2.5I, IN FIRST MONTH OF OWNERSHIP NOTICED VEHICLE WANTED TO STALL WHEN I SLOWED DOWN OR STOPPED. HAVE HAD FOR 4 MONTHS VEHICLE IS WORSE, RPM'S DROP TO NEAR ZERO, CAR WILL THEN IDLE FAST TO COMPENSATE...IN THE LAST MONTH VEHICLE HAS A SEVERE SHUDDER, ON TOP OF THE NEAR STALLING...WAS TOLD BY DEALER THAT SUBARU HAS FIXED PROBLEM ON MANUALS BUT IS STILL WAITING FOR SOFTWARE FOR AUTOMATICS TO REFLASH COMPUTER. CAR IS VERY SHAKY AFTER THE NEAR STALLS UPON ACCELERATION. CAR ALSO ACCELERATES WHEN I HAVE FOOT ON BRAKE AND RELEASE TO INCH FORWARD (WAITING IN TRAFFIC) AS THOUGH IT HAS A VERY FAST IDLE. I WAS TOLD BY CORPORATE HEADQUARTERS TODAY, THAT THERE IS NO PROBLEM WITH THE AUTOMATICS..JUST MANUALS???? MY DEALER DISAGREES AND STATED TODAY THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM WAITING FOR A SOLUTION. *TR
- NHTSA ID
- 10354541
- Incident
- Aug 27, 2010
- Mileage
- 500 mi
Transmission
Filed Aug 24, 2010
I HAVE A 2010 SUBARU OUTBACK WITH A 6 SPEED MANUAL TRANSMISSION. WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP, THE ENGINE WILL SOMETIMES STALL. THE STALLING HAS OCCURRED ABOUT A DOZEN TIMES IN THREE MONTHS. THE ENGINE TRIES TO STALL UNDER SIMILAR CONDITIONS ABOUT 50% OF THE TIME, I.E. THE DASH LIGHTS COME ON, AND THE A/C COMPRESSOR AND FAN CUT OFF. THE PROBLEM OCCURS PRIMARILY WHEN THE AIR CONDITIONING IS ON, AND THE TEMPERATURE IS ABOVE 85 DEGREES. A MONTH AGO, I TOOK THE CAR TO THE DEALER FOR TWO RECALLS, AND TWO OTHER PROBLEMS INCLUDING THIS ONE. THE MECHANIC STATED SUBARU WAS AWARE OF THIS PROBLEM, BUT HIS COMPUTER HAD NOT BEEN UPGRADED TO REFLASH THE ECU. THE DEALERSHIP STATED THEY WOULD CALL WHEN THE ECU UPGRADE (FLASH) WAS AVAILABLE. ONE MONTH LATER, THEY STILL HAD NOT CALLED. I CALLED THE DEALER TODAY, AND HAVE AN APPOINTMENT FRIDAY (8/27/10) TO HAVE THE ECU UPGRADED. WHEN THE CAR STALLS, POWER STEERING AND BRAKES ARE LOST RESULTING IN UNSAFE DRIVING CONDITIONS. *TR
- NHTSA ID
- 10351613
- Incident
- Aug 5, 2010
- Mileage
- 2,000 mi
Transmission
Filed Jul 28, 2010
IT IS A MANUAL TRANSMISSION CAR. WHEN YOU RE DRIVING IN 3RD GEAR AND SHIFT DOWN TO 2ND TO MAKE A ROLLING RIGHT OR LEFT TURN THE CAR STALLS OUT. THE ONLY WAY YOU KNOW IT HAS SHUT ITSELF OFF IS THAT YOU HAVE NO POWER AND ALL THE IDIOT LIGHTS COME ON. IT ALSO HAPPENED WHEN I SHIFTED INTO 1ST COMING UP TO A STOP SIGN. THIS PROBLEM DIDN'T START UNTIL THE CAR WAS ABOUT 3 MONTHS OLD THEN IT STARTED TO DO IT WITHIN A MILE TO 2 MILES OF DRIVING AFTER IT HAD BEEN SITTING OVERNIGHT OR ALL DAY WHILE I WORKED. I TOOK IT BACK TO THE DEALER AFTER ABOUT 4 OR 5 TIMES OF IT HAPPENING. THEY CHECKED IT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED THEIR CORPORATE HEADQUARTERS WHO SENT SOMEONE OUT TO LOOK AT IT AND PERFORMED A BUNCH OF TEST ON IT. THEY THEN FOUND OTHER CARS WITH THE SAME PROBLEM AND STARTED WORKING ON A FIX FOR THE CAR. THEY HAVE OFFERED TO SWAP CARS WITH ME WHICH WE ARE IN THE PROCESSES OF DOING. THEY HAVE ALSO INFORMED ME THEY NOW FEEL THEY HAVE A FIX FOR THIS CAR, BUT I AM LEARY TO TRY IT. *TR
- NHTSA ID
- 10345840
- Incident
- May 27, 2010
- Mileage
- 3,200 mi
EngineTransmission
Filed Jul 25, 2010
I PURCHASED A 2010 SUBARU OUTBACK 2.5I WITH A 6 SPEED MANUAL TRANSMISSION ON MAY 2010. WHAT HAS BEEN HAPPENING IS UPON FULLY DEPRESSING THE CLUTCH TO EITHER SLOW THE CAR DOWN AND/OR BRING THE CAR TO A COAST THE ENGINE RPMS DROPS RATHER RAPIDLY WHICH ON SEVERAL OCCASIONS HAS RESULTED IN THE VEHICLE BORDERLINE STALLING BEFORE THE ENGINE COMPUTER COMPENSATES BY INCREASING THE IDLE SLIGHTLY WHILE COASTING OR SLOWING DOWN WITH THE CLUTCH DEPRESSED. THIS IS FAR MORE PREVALENT WHEN THE A/C IS RUNNING. TODAY (SUN 7/25) I WAS APPROACHING A RIGHT TURN, THE A/C WAS RUNNING. I STARTED THE PROCESS OF SLOWING DOWN THE CAR BY FULLY DEPRESSING THE CLUTCH AND BRAKING. WHEN I STARTED TO TURN THE STEERING WHEEL TO ENTER THE TURN I BARELY COULD DO SO. THE REASON FOR THIS IS THE ENGINE THIS TIME STALLED. GENERALLY YOU CAN HEAR THE ENGINE SHUDDER BEFORE A STALL, IN THIS CASE IT DID NOT. IT ALMOST RESULTED IN THE VEHICLE HITTING A POLE WITH MY TWO YOUNG CHILDREN INSIDE. THE CAR RESTARTED RIGHT AWAY AND I WAS ABLE TO RESUME NORMAL OPERATIONS. DURING THE COURSE OF THIS SAME DAY ON AT LEAST TWO MORE OCCASION I FULLY DEPRESSED THE CLUTCH TO EITHER SLOW THE CAR OR COAST AND THE CAR SHUDDER INDICATING A POTENTIAL STALL BUT THE CAR COMPENSATED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BECAUSE IT WILL RESULT IN A SERIOUS ACCIDENT. THANK YOU. *TR
- NHTSA ID
- 10345161
- Incident
- Jul 25, 2010
- Mileage
- 5,000 mi
Transmission
Filed Jul 16, 2010
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP AND DEPRESSING THE CLUTCH, OR WHILE IN NEUTRAL, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT WOULD BE ABLE TO IMMEDIATELY RESTART THE VEHICLE BUT STATED THE FAILURE WOULD USUALLY OCCUR WHEN THE VEHICLE HAD NOT BEEN OPERATED IN SOME TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,100.
- NHTSA ID
- 10343562
- Incident
- Jun 16, 2010
- Mileage
- 5,000 mi
Transmission
Filed Jul 16, 2010
2010 SUBARU OUTBACK STALLS WHEN IN NEUTRAL OR BETWEEN GEARS WHEN THE CLUTCH IS DEPRESSED. THE STALLING OCCURS NEARLY DAILY WITHIN THE FIRST TEN MINUTES OF DRIVING AND LEAVES THE DRIVER WITH NO POWER STEERING AND VERY LIMITED BRAKING. THE PROBLEM OCCURS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS ON. TWO NEAR ACCIDENTS DUE TO THE CONDITION AS THERE IS NO INDICATION THAT THE CAR HAS STALLED UNLESS YOU KEEP YOUR EYES ON THE DASHBOARD LIGHTS AND WATCH FOR THEM ALL TO LIGHT UP AND THE TACHOMETER TO ZERO. SUBARU HAS STATED THAT NO SOLUTION EXISTS BUT THAT THEY ARE WORKING ON IT. NUMEROUS INCONCLUSIVE TESTS DONE ON THE CAR. *TR
- NHTSA ID
- 10343558
- Incident
- Jul 6, 2010
- Mileage
- 5,000 mi
EngineTransmission
Filed Jul 15, 2010
(1)UNDER NORMAL DRIVING CONDITIONS, (2)THE ENGINE STALLS APPROACHING A STOP WHEN THE CLUTCH IS DEPRESSED, IT ALMOST STALLS EVERY TIME I DRIVE IT WHENEVER APPROACHING A STOP. IT HAS ONLY STALLED ONCE IN THE TWO WEEKS I HAVE OWNED IT. POSSIBLE CONSEQUENCES COULD BE A COLLISION DUE TO LOSS OF POWER STEERING, POWER BRAKES, AND DISTRACTION.(3)CONTACTED DEALERSHIP SERVICE DEPARTMENT AND WAS ADVISED THAT THEY HAVE ANOTHER VEHICLE WITH SAME PROBLEMS IN FOR OVER A MONTH WITH NO FIX AVAILABLE YET. I WAS OFFERED A LOANER VEHICLE, BUT I DECLINED IT. VEHICLE IS A 2011 SUBARU OUTBACK WITH 6 SPEED MANUAL TRANSMISSION, NOT A 2010. *TR
- NHTSA ID
- 10343487
- Incident
- Jul 14, 2010
- Mileage
- 1,500 mi
SteeringTransmission
Filed Jul 12, 2010
MY HUSBAND HAS TRIED CONTACTING BOTH SUBARU NORTH AMERICAN CORPORATE OFFICE AND THE EASTERN REGIONAL OFFICE REGARDING THE SEVERAL RECALLS HE HAS RECEIVED ON HIS 2010 SUBARU OUTBACK. HE WENT TO THE TOP BECAUSE THE PEOPLE AT THE DEALERSHIP ARE - WELL - STUPID; AND HE HIS CONCERNED ABOUT THEIR ABILITY TO "FIX" THE CAR PROPERLY. HE ASKED THE DEALER ABOUT TSB'S AND WAS TOLD THERE WERE NONE; WHEN IN DEED THERE ARE FOUR (4). THE PEOPLE HE HAS CONTACTED ARE AT THE VICE PRESIDENT LEVEL OF MANAGEMENT. HE HAS ALSO TRIED TO SPEAK TO SOMEONE IN THE PRESIDENT'S (THOMAS DOLL) OFFICE. EVERYONE REFERS HIM TO AN 800 CUSTOMER SERVICE NUMBER. THE PEOPLE AT THIS NUMBER KNOW NOTHING ABOUT CARS; ALL THEY DO IS READ OFF WHAT IS EVER WRITTEN ON THEIR COMPUTER SCREEN. OF COURSE, SUBARU HAS NO PLANT MANUFACTURING PROBLEMS; THEIR PROBLEMS ARE ALL CAUSED BY THE COMPANIES THEY GET THEIR COMPONENTS FROM. MY HUSBAND DOES NOT WANT TO BE "PUT-OFF"; HE WANTS SOMEONE FROM SUBARU'S UPPER MANAGEMENT TO GIVE HIM A CALL RIGHT AWAY. *TR
- NHTSA ID
- 10342756
- Incident
- Apr 12, 2010
- Mileage
- 1,500 mi
Transmission
Filed Dec 23, 2009
2010 SUBARU OUTBACK, 3750 MILES. TOOK TO THE DEALER WHEN RATTLING NOISE SEEM TO COME FROM INSTRUMENT CLUSTER. DEALER HAD IT FOR A WEEK. DEALER SERVICE ISOLATED THE NOISE AS COMING FROM SUBARU NEW TRANSMISSION. THEY CALLED THE COMPANY REP IN SOUTHERN CALIF. WHO INSTRUCTED THE DEALER TO PUT THE CAR BACK TOGETHER AND STATED THE PROBLEM IS KNOWN, AND NO FIX IS AVAILABLE. SINCE THAN I ALSO NOTICED THAT WHEN THE CAR IS ALMOST IN IDLE, CREEPING INTO PARKING SPOT, THE CAR JERKED FORWARD, AND WAS ABLE TO STOP IT BEFORE HITTING THE CAR NEXT TO ME TOO HARD. IT IS VERY DISTURBING TO ME AND I AM DRIVING THIS NEW CAR WITH VERY LITTLE CONFIDENCE NOW. *TR
- NHTSA ID
- 10296822
- Incident
- Dec 20, 2009
- Mileage
- 3,860 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.