Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2010 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
A CRACK APPEARED AT THE CENTER BOTTOM OF THE WINDSHIELD DURING HIGHWAY DRIVING AND HAS PROGRESSIVELY INCREASED IN SIZE TO OVER 20" HORIZONTALLY. THERE WAS NO APPARENT ROCK OR DEBRIS THAT HIT THE WINDSHIELD AND THERE IS NO VISIBLE EVIDENCE OF AN OBJECT PITTING/MARKING THE WINDSHIELD TO CAUSE THE CRACK.
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED IN THE RAIN, THE REAR WIPER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO LOCAL DEALER BROWN'S MANASSAS SUBARU LOCATED AT 9018 LIBERIA AVE, MANASSAS, VA 20110, (703) 361-5866, WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS STILL BEING EXPERIENCED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,437.
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED FROM INSIDE THE VEHICLE. THERE WERE NO INJURIES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE GLASS FELL INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
CONTACTED PRESTIGE SUBARU, 585 TUNNEL RD, ASHEVILLE, NC 28805 ABOUT SETTING UP APPOINTMENT ON THE OPEN RECALL NOTICE I RECEIVED. AFTER EXPLAINING THE RECALL NOTICE THEY SAID THE EARLIEST APPOINTMENT WOULD BE IN MARCH. I DO NOT FEEL THAT WAITING 3+ MONTHS FOR AN APPOINTMENT IS A TIMELY SOLUTION. I TOLD THEM THAT AND THEY DID NOT CARE.
TAKATA RECALL: UPON RECEIVING NOTICE AT MY SUMMER HOME, I CALLED THE DEALER IN MUSKEGON, MI. THEY DID NOT WOULD NOT HAVE THE PARTS. UPON RETURNING TO FLORIDA< I CALLED THE DEALER IN SARASOTA, THEY DID NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM BEFORE I RETURN TO MICHIGAN NEXT JUNE. WE ARE TOLD THAT ONE SHOULD NOT RIDE IN THE FRONT PASSENGER SEAT WHAT IS ONE TO DO??
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 16V694000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE AFTER THE HEADLIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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