RoadVitals

2016 Subaru Xv Crosstrek

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 4, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2016 Subaru Xv Crosstrek, most frequently naming the electrical, engine and powertrain (other) categories. 120 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical120.0%
  • Engine120.0%
  • Powertrain (other)120.0%
  • Steering120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)Suspension
Filed Dec 4, 2018

SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE.

NHTSA ID
11155840
Incident
Nov 9, 2018
Mileage
121,706 mi
Steering
Filed Nov 8, 2017

WHILE DRIVING APPROXIMATELY 20-30MPH FOOT ON THE BREAK I WAS MAKING A RIGHT TURN INTO A PARKING LOT AND THE STEERING STOPPED WORKING. CAR WAS STILL RUNNING BUT STEERING WAS DEAD NO WARNING LIGHTS WERE LIT ON THE DASH AFTER ABOUT 4 SECONDS THE STEERING CAME BACK TO NORMAL. THIS IS THE SECOND TIME THIS HAPPENED TO ME. I PURCHASED THE SUBARU NEW IT HAS 7,220 MILES ON IT. THE FIRST TIME IT HAPPENED SAME SCENARIO CAR HAD ABOUT 5K MILES ON IT. THOUGHT IT WAS A FLUKE DIDN'T THINK NOTHING OF IT UNTIL TODAY IT HAPPENED ON A BUSY ROAD LUCKILY I WAS ABLE TO KEEP THE CAR UNDER CONTROL. TALKED TO DEALER THEY NEED THE ISSUE TO BE CONSTANT TO DO ANYTHING. TRIED TO DUPLICATE ISSUE AND IT WILL NOT IT HAPPENS WHEN IT WANTS TO BUT THIS IS A BIG SAFETY ISSUE.

NHTSA ID
11044628
Incident
Nov 8, 2017
Mileage
7,220 mi
Electrical
Filed Aug 11, 2017

REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION.

NHTSA ID
11014547
Incident
Aug 10, 2017
Mileage
7,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Annoucement (E

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

POWER TRAIN

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

POWER TRAIN

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Xv Crosstrek by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022000—
2017300—
2016Viewing300—
2015771042.5
2014810045.6
2013962052.3
2012000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.