2003 Suzuki Xl-7

The contact owns a 2003 Suzuki XL7. The contact stated while driving approximately 10 MPH, the vehicle lost motive power and stalled. The contact stated that the failure was intermittent. The failure also occurred right after starting the vehicle. During the failure, the vehicle lost braking and power steering functionality. The contact stated that the vehicle coasted to a stop and she was able to restart the vehicle. Additionally, several unknown warning lights illuminated off and on during the failure. The vehicle was taken to the dealer and diagnosed for the brake failure however, the cause of the failure was not determined. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 204,000.

NHTSA ID

11477577

Incident

Jul 16, 2022

Mileage

204,000 mi

TL* THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE ACCELERATOR CABLE WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 165000. UPDATED 3/24/15*CN

NHTSA ID

10667772

Incident

Dec 15, 2014

Mileage

165,000 mi

AS I WAS DRIVING THE CAR, IT CAME TO A STOP ON ITS OWN .. I GOT OUT TO SEE WHAT WAS WRONG, AND I NOTICED THAT THERE WAS FIRE COMING OUT OF THE BACK AND THE FRONT OF THE CAR. AS I RAN AWAY FROM THE CAR I COULD SEE THE FIRE DRIPPING FROM THE BOTTOM . *TR

NHTSA ID

10562070

Incident

Dec 9, 2013

Mileage

170,000 mi

WHILE DRIVING 70 MPH ON THE HIGHWAY IN HEAVY TRAFFIC TO A SCHEDULED DOCTORS APPOINTMENT FROM TOLEDO, OHIO TO ANN ARBOR, MICHIGAN, THE POWER STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL AND OPERATE THE VEHICLE PROPERLY AND SAFELY. WHEN CHANGING LANES TO GET OFF THE FREEWAY AFTER DRIVING 56 MILES THE POWER STEERING WHEEL WAS HARD TO TURN WHILE EXITING OFF THE OFFRAMP. I WAS ABLE TO DRIVE TO A NEARBY SERVICE CENTER CALLED GOODYEAR. GOODYEAR ANALYZED THE VEHICLE AND SAID THE DRIVE BELT HAD BROKEN OFF THE AIR COMPRESSOR WHICH CONTROLS THE POWER STEERING BELT. GOODYEAR HAD TO PUT A NEW DRIVE BELT ON, WHICH COST ME $115.89. ADDITIONALLY, GOODYEAR SAID THE A/C COMPRESSOR HAD MALFUNCTIONED AND THAT CAUSED THE A/C COMPRESSOR TO FREEZE UP WHICH CAUSED THE SERIOUS PROBLEM OF THE POWER STEERING BELT TO BREAK OFF. (SHREDDED) GOODYEAR'S ESTIMATE TO REPAIR THE COMPRESSOR MALFUNCTION WAS $1,500.00 DOLLARS. THE ESTIMATE COST OF THE A/C COMPRESSOR PART BY ITSELF FOR THE SUZUKI XL7 03 WAS $600 DOLLARS. ALSO, WHEN I RESEARCHED THE INTERNET FOR OTHER SIMILAR SUZUKI A/C MALFUNCTION COMPLAINTS I FOUND NUMEROUS SUZUKI XL7 OWNERS WHO HAVE COMPLAINED ABOUT THIS PROBLEM, IE., THE A/C COMPRESSOR HAS A SERIOUS HABIT OF FREEZING UP AND BREAKING THE DRIVE BELT! I BELIEVE THAT THIS IS A VERY SERIOUS SAFETY HAZARD FOR OWNERS OF SUZUKI XL7 03 MODELS AND YOUR AGENCY NEEDS TO INVESTIGATE THIS SAFETY DEFECT BEFORE THE SUZUKI XL7 CAUSES A SERIOUS VEHICLE ACCIDENT WHICH COULD RESULT IN DEATH! ADDITIONALLY,ANYTHING THAT WOULD IMPAIR THE OPERATION OF A MAJOR PART OF ANY VEHICLE IS A "SAFETY DEFECT" AND HAZARDOUS!" SUZUKI MANUFACTURERS OUGHT TO BE HELD ACCOUNTABLE FOR THIS SAFETY PROBLEM AS THEY MANUFACTURED THE SUZUKI XL7 03 AND SHOULD HAVE KNOWN THE A/C COMPRESSOR COULD MALFUNCTION WHICH IS THE CAUSE FOR THE DRIVE BELT TO BREAK OFF THE POWER STEERING. *JS

NHTSA ID

10458499

Incident

May 14, 2012

Mileage

69,532 mi

TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE SEAT BELT BUCKLE BECAME LOOSE AND AFTERWARD, WOULD NOT BUCKLE. SHE CALLED AN AUTHORIZED DEALER WHERE SHE WAS INFORMED OF THE PRICE OF A FULL SEAT BELT REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.

NHTSA ID

10324538

Incident

Feb 25, 2010

Mileage

110,000 mi

TL*THE CONTACT OWNS A 2003 SUZUKI XL7. THE CONTACT STATED THE FRONT BRAKES HAS FAIL. AS HE STEP ON THE BRAKES IT GOES ALL THE WAY TO THE FLOOR. WHEN THE PADS GET TOO THIN THE EMERGENCY LIGHT COMES ON. THE REAR AXLE SEAL HAS TO BE REPAIR TWICE BECAUSE THEY KEEP WEARING OUT. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN ONCE AND THEY CANNOT FIND THE FAILURE FOR THE BRAKES. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID

10314520

Incident

Feb 26, 2009

Mileage

74,000 mi

MY 2003 SUZUKI XL-7 STARTED MAKING NOISES AND SUDDENLY THE ENGINE DIED WHILE I WAS DRIVING ON A MAJOR ROAD AT AN INTERSECTION DURING HEAVY TRAFFIC. MY CAR WOULD NOT CRANK BACK UP AND I HAD TO HAVE A POLICE OFFICER HELP ME PUSH MY CAR THROUGH THE INTERSECTION AND CALL A TOW TRUCK. THE TOW TRUCK TOOK MY CAR TO THE LOCAL SUZUKI DEALERSHIP AND SERVICE DEPT. THE HEAD MECHANIC INFORMED ME AFTER INSPECTING THE VEHICLE THAT MY INTERNAL FUEL PUMP BURNT ALL MY WIRING HARNESSES UP IN THE ENTIRE CAR. I WAS LOW ON FUEL THAT DAY AND IT WAS A MIRACLE THAT THE FUEL TANK DID NOT BLOW UP AND OR THE VEHICLE DIDN'T CATCH FIRE. THE MECHANIC HAS RECORDED WHAT HE FOUND AND WE HAVE ALL THE BURNT AND DEFECTIVE ORIGINAL PARTS. I HAVE PAID A LOT AND AM STILL WAITING FOR OVER TWO MONTHS WITHOUT A CAR FOR THE PARTS TO GET IT FIXED. A RECALL NEEDS TO BE MADE AND AN INVESTIGATION ON THE FUEL PUMP THAT WAS INSTALLED IN MY CAR BY THE MANUFACTURER SUZUKI. *TR

NHTSA ID

10268844

Incident

Mar 10, 2009

Mileage

145,020 mi

TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. THE REAR QUARTER PANEL HAS TWO SLOTS THAT ARE SPLITTING THE DRIVER SIDE AND PASSENGER SIDE REAR SEAT BELTS TROUGH THE PLASTIC. THE SEAT BELTS WERE RARELY USED. THE DEALER STATED THAT THE SEAT BELTS NEEDED TO BE REPLACED. PICTURES ARE AVAILABLE IF NEEDED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 70,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED THE SECOND AND THIRD ROWS OF SEATS PASS THROUGH THE OPENINGS IN THE INTERIOR PLASTIC TRIM. THE CONSUMER STATED THE MOLDING PROCESS USED TO MAKE THIS TRIM PANEL LEFT A FLASH LINE AROUND THE CIRCUMFERENCE OF THE HOLE. UPDATED 12/12/07 *TR

NHTSA ID

10205741

Incident

Aug 15, 2007

Mileage

65,000 mi

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.

OIL LEAKING FROM LEFT FRONT OF ENGINE. *TT

MODIFICATION OF MAIN BEARING OIL CLEARANCE AND THE BEARING SELECTION PROCEDURE. 1999-2005 SUZUKI VITARA SQ420/SQ625L, GRAND VITARA SQ625W, AND XL-7 JA627 *SC

SERVICE MANUAL UPDATE, A/C WIRING DIAGRAM CORRECTION GRAND VITARA SQ625W/XL-7 JA627 *SC