SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 Suzuki Xl-7
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 45 NHTSA owner-reported complaints for the 2004 Suzuki Xl-7, most frequently naming the airbags, brakes and driver assistance categories. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2003 | 1 | 1 |
| Jun 2004 | 1 | 2 |
| Sep 2004 | 2 | 4 |
| Feb 2005 | 2 | 6 |
| Apr 2005 | 1 | 7 |
| Jun 2005 | 1 | 8 |
| Oct 2005 | 2 | 10 |
| Nov 2005 | 1 | 11 |
| Feb 2006 | 1 | 12 |
| Mar 2006 | 1 | 13 |
| Jun 2006 | 1 | 14 |
| Dec 2006 | 2 | 16 |
| Oct 2007 | 1 | 17 |
| May 2008 | 1 | 18 |
| Jun 2008 | 2 | 20 |
| Jul 2008 | 1 | 21 |
| Feb 2009 | 1 | 22 |
| Oct 2010 | 1 | 23 |
| Dec 2010 | 2 | 25 |
| Jan 2011 | 1 | 26 |
| May 2011 | 1 | 27 |
| Jul 2011 | 1 | 28 |
| Aug 2011 | 1 | 29 |
| Dec 2011 | 1 | 30 |
| Feb 2012 | 1 | 31 |
| Mar 2012 | 1 | 32 |
| Jun 2012 | 1 | 33 |
| Dec 2012 | 1 | 34 |
| Mar 2013 | 1 | 35 |
| Apr 2013 | 1 | 36 |
| Sep 2013 | 2 | 38 |
| Oct 2013 | 2 | 40 |
| Mar 2014 | 1 | 41 |
| Sep 2014 | 2 | 43 |
| Mar 2017 | 1 | 44 |
| Aug 2017 | 1 | 45 |
What owners report
Complaints grouped by the component NHTSA recorded
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govVEHICLE SPEED CONTROL:CABLES
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD I DO OR WHO SHOULD I CONTACT?
- NHTSA ID
- 11014782
- Incident
- Aug 9, 2017
RECALL 03V51200 AFFECTED PART OF THE 2004 XL7 BUT NOT THOSE PRODUCED AFTER 6/13/2003. THE LATTER VEHICLES HAVE THE SAME PROBLEM WITH THE ACCELERATER CABLE STICKING. ON MARCH 18, 2017 MY WIFE'S CABLE GOT STUCK AND HER VEHICLE ALMOST REAR ENDED A DIESEL TRUCK ON HIGHWAY 99 SOUTH IN SACRAMENTO, CA. IF SHE HADN'T PUT THE VEHICLE IN NEUTRAL SHE WOULDN'T HAVE STOPPED SO I LOOKED RECALL NOTICES AND FOUND THE ABOVE STATED RECALL. JUST TO FIND OUT THAT HER VEHICLE SUFFERED FROM THE SAME AFFLICTION AS THE VEHICLES THAT WERE RECALLED BUT WASNT INCLUDED. THIS IS SO DANGEROUS AND I FEEL ALL THE VEHICLES FROM 2004 SHOULD BE FIXED
- NHTSA ID
- 10968141
- Incident
- Mar 18, 2017
- Mileage
- 175,000 mi
ABOVE AREA WOULD NOT ALLOW ME TO ENTER THE REST OF THE VIN. # ----X92V044100900? MAKE AND MODEL WAS NOT AVAILABLE ON THIS CHART? I PURCHASED THIS VEHICLE FROM SAID-BUSINESS OWNER OF B & R AUTO BODY AND REPAIR. THEY CLAIMED IT TO BE THEIR BUSINESS VEHICLE? I KNEW THERE WERE ISSUE AND I TOOK CARE OF THEM: BRAKES, WIND SHIELD SMALL STUFF-NO PROBLEM ON VEHICLE . WHEN I TOOK VEHICLE FOR STATE INSPECT IT FAILED DUE TO NO AIR BAG LIGHT SHOWING. I WAS AN ELECTRONIC TECH. FOR M1/BRADLY TANKS SO WAS COMFORTABLE TEARING DASH APART TO EXAMINE LIGHT FOR DAMAGES. WOULD HAVE FIXED IF NECESSARY? ONCE I GOT INSIDE I FINED SOMEONE HAD DELIBERATELY TAPED BLACK ELECTRIC TAPE OVER LIGHT SO IT WOULD NOT SHOW A DEFAULT BY CONSTANTLY STAYING ON. I TOOK TAPE OFF WITH TWEEZER-HAVE SPOKE TO STATE POLICE AND WANT TO FILE MORE CHARGES AGAINST PREVIOUS OWNER FOR RECKLESS ENDANGERMENT OF MY LIFE & OTHERS. THIS WAS A DELIBERATE ACT TO DEFRAUD/HURT SOMEONE? FINGER PRINTS ON TAPE WILL SAY WHO DID IT. MY SUSPICIONS IS BRIAN OWNER OF VEHICLE/BUSINESS. IF AIRBAGS ARE SO IMPORTANT TO MY VEHICLE AND ITS SAFETY-NOT WORKING CAUSES IT TO FAIL TEST-THEN TAMPERING WITH THE ELECTRONICS TO DEFRAUD SOMEONE SHOULD HOLD EQUAL OFFENSE IN STATE OF VA. OR ELSEWHERE. THIS MAN ENDANGERED MY LIFE!
- NHTSA ID
- 10638939
- Incident
- Aug 27, 2014
GOING ON A SMALL TRIP, AND MY PASSENGER, A RATHER LARGE MAN, SAT IN PASS FRONT SEAT, AND THE AIRBAG LIGHT CAME ON THE DASHBOARD, AND THE CLOCK STARTED FLASHING. BROUGHT TO BRAINTREE TOYOTA, NEAREST DEALERSHIP THAT WORKED ON SUZUKIS, AND THEY WERE ABLE TO RECALIBRATE UNDER PASS SEAT, RESET, AND ALL WORKED UNTIL A FEW MONTHS LATER, WHEN THE SAME MAN SAT IN THE PASS SEAT, AND AGAIN, THE AIRBAG LIGHT CAME ON AND THE CLOCK FLASHED, AND HAS BEEN EVER SINCE. I HAVE BEEN LIVING WITH THIS PROBLEM NOW FOR ABOUT 3-4 YEARS AND WAS TOLD THAT THE PARTS TO REPLACE WOULD BE SENSORS AT A COST OF ABOUT 1500.00 TO ME, AT MASTRIA SUZUKI. *TR
- NHTSA ID
- 10632179
- Incident
- May 5, 2010
- Mileage
- 80,000 mi
AFTER A SNOW STORM WE GOT INTO OUR VEHICLE AND STARTED IT TO WARM IT UP. THE AIRBAG LIGHT WOULDN'T GO OFF AND THE DISPLAY ON THE STEREO FLASHED CONTINUOUSLY. FROM THIS POINT ON, THESE DISPLAYS CONTINUE TO STAY ON AT ALL TIMES. AFTER CHECKING WITH THE DEAL AND SUZUKI, WE WERE TOLD THAT THE PASSENGER SIDE AIR BAG SENSOR IS BROKEN. IT CAN HAPPEN FROM SITTING THINGS ON THE SEAT OTHER THAN A PERSON, A HEAVY PERSON ON THE SEAT, NORMAL EVERY DAY USE, AND FINALLY THE COLD. I'M TOLD THE CONSEQUENCE OF THIS IS THAT THE PASSENGER AIR BAG IS OFF AND WILL REMAIN OFF FROM THAT POINT ON. THE ONLY FIX IS TO REPLACE THE SEAT WITH THE SENSOR WHICH CAN RANGE BETWEEN $2000 AND $1000 DEPENDING ON THE DEALER YOU TALK TOO. THERE IS NO EXPLANATION OF THE RADIO DISPLAY FLASHING OTHER THAN SOMEHOW THE ELECTRONICS ARE LINKED TOGETHER. I BELIEVE A RECALL SHOULD BE IN PLACE TO FIX THIS FAULTY SENSOR WITH AN EXTREMELY HIGH COST TO AN AVERAGE USER TO REPLACE AS IT RENDERS THE AIRBAG USELESS FOR THE PASSENGER OF THE VEHICLE. THERE IS NO COST EFFECTIVE WAY FOR THE CONSUMER TO FIX IT, IT REDUCES THE SAFETY OF THE PASSENGER IN THE VEHICLE. I'VE READ MANY COMPLAINTS IN FORUMS ACROSS THE NET WITH THIS EXACT PROBLEM. IT REQUIRES ALSO THAT A LICENSED PROFESSIONAL BE USED TO FIX THE ISSUE WHICH INCREASES THE COST SIGNIFICANTLY TO THE CONSUMER. *TR
- NHTSA ID
- 10572560
- Incident
- Nov 8, 2013
- Mileage
- 105,000 mi
TL* THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT WAS DRIVING 55 MPH AND NOTICED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH THE PASSENGER SEAT UNOCCUPIED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 01/07/14*LJ
- NHTSA ID
- 10549835
- Incident
- Oct 21, 2013
- Mileage
- 52,000 mi
OUR 2004 SUZUKI XL7 HAS RUN WONDERFULLY WITH FULL MAINTENANCE SINCE IT WAS NEW. HOWEVER JUST THIS LAST MONTH OUT OF NO WHERE FOR NO REASON THE AIRBAG LIGHT ON THE DASH DISPLAY CAME ON AND HAS BEEN ON SINCE. THE CLOCK FLASHES AND CAN NOT BE SET IT JUST FLASHES. THE CODES APPEAR TO SAY WE NEED TO PAY 2000 OR MORE TO REPLACE THE WHOLE SEAT. THIS APPEARS TO BE A DEFECT IN THE SENSOR FOR THE AIRBAG, WHICH SUZUKI DOESN'T FEEL THEY SHOULD REPLACE. WE'VE CONTACTED THEM AND WERE TOLD IT WAS NOT A DEFECT IT HAPPENED AFTER WARRANTY. *TR
- NHTSA ID
- 10548640
- Incident
- Sep 2, 2013
- Mileage
- 105,000 mi
I HAVE READ ABOUT THE RECALL ON SUZUKI VEHICLES DATED 09/17/2013 THAT ARE HAVING AN ISSUE WITH THE FRONT PASSENGER SEAT AIR BAG SENSOR NOT KNOWING IF A CHILD OR AN ADULT IS ON THE SEAT, THERE FORE CAUSING THE BAG TO DEPLOY EVEN IF A SMALL CHILD IS IN THE SEAT. I HAVE THE SAME ISSUE WITH MY VEHICLE EXCEPT IT IS A 2004 MODEL WHICH DID NOT QUALIFY FOR THE RECALL, THOUGH I DO NOT KNOW WHY. *TR
- NHTSA ID
- 10544005
- Incident
- Jun 1, 2011
- Mileage
- 130,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE; SUSPENSION
Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.
EQUIPMENT; SUSPENSION
This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
ENGINE AND ENGINE COOLING
MODIFICATION OF MAIN BEARING OIL CLEARANCE AND THE BEARING SELECTION PROCEDURE. 1999-2005 SUZUKI VITARA SQ420/SQ625L, GRAND VITARA SQ625W, AND XL-7 JA627 *SC
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE MANUAL UPDATE, A/C WIRING DIAGRAM CORRECTION GRAND VITARA SQ625W/XL-7 JA627 *SC
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.