RoadVitals

2018 Thor Motor Coach Venetian

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 26, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Sep 15, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Thor Motor Coach Venetian, most frequently naming the body & structure category. 8 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V559000

TIRES:VALVE

Sep 15, 2020
1,631 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
The risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Thor Motor CoachManufacturer number RC000204View on NHTSA.gov
20V418000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Jul 20, 2020
2,417 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Non-functioning exterior marker lights can increase the risk of a crash.
The remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Thor Motor CoachManufacturer number RC000196View on NHTSA.gov
19V799000

EXTERIOR LIGHTING

Nov 7, 2019
1,785 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
The remedy: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Thor Motor CoachManufacturer number RC000180View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Apr 26, 2024

More than 50% of the windows in this motor coach have either failed or are falling apart. One of the emergency egress windows blew completely out while traveling at high speed. The windows in question already have a safety recall, however this particular year for this motor coach is not included in the recall. Same bad windows, same part numbers, same manufacturer. SB RECALL 21V-52 2021-499 identifies these windows and calls out the same safety problem on the 2019 Thor Venetians as our 2018 Venetian. The issue is that Thor will not honor this safety recall because our is a 2018, not the 2019. Same safety problem though. We have 2 windows that failed completely, one considered a vent window and the other an egress window. They fell away from their frames and fell onto the road while traveling. Very dangerous for other drivers on the road.

NHTSA ID
11585366
Incident
Feb 26, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RC000233SAOwner

ENGINE; FUEL SYSTEM, DIESEL

The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. This affects the following Thor Motor Coach products: model year 2018-2022 Tuscany and Venetian motorhomes.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Venetian by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2021030—
2020040—
2019280—
2018Viewing180—
20171100—
2016150—
2015010—
2014010—
2013010—
2012010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.