Body & structureOther / unspecifiedSuspension
Filed Sep 21, 2024
1)BODY- The body of the vehicle (paint) seems to be chipping and/or rusting at an increasingly rapid rate with no known causes. This rusting is causing the value of the car to plummet as I am trying to sell the vehicle. It first appeared in about 2019 and has been getting steadily worse without any way to stop it. 2) SUSPENSION- On every single Toyota I’ve owned (4) the struts wore very quickly and are NOT a cheap fix. I had to at one point, fix them more than once in the same vehicle. I was told by the repair tech that it is a common issue seen in Toyotas. If a strut goes while driving it can cause major safety issues for the driver. 3)WHEELS- The hubcaps more specifically speaking, on every Toyota I’ve owned, have also had an issue maintaining its hubcaps. One rolled off on the highway and nearly caused me to crash as it hit the side of my car and slid under the rear tires and made me slide all over the snowy highway. Luckily there weren’t many vehicles on the road or it could’ve been catastrophic. I also notice that the light for the tire pressure never turns off either. I can fill the tires, empty the tires, it does not matter, the light will never go off.
- NHTSA ID
- 11615775
- Incident
- Sep 1, 2019
Body & structureEngine
Filed May 24, 2024
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- NHTSA ID
- 11590657
- Incident
- May 17, 2024
Body & structureVisibility
Filed Oct 14, 2022
The 2007 Toyota Camry has a manufacturing defect related to sticky/melting dashboards as a result of heat or humidity. Toyota sent me a warranty notice for an extension for 10 years from the date of first use of the vehicle, which they determined was the date that I purchased the vehicle on July 31, 2007. In 2013, I took the vehicle to a Toyota dealer, however, they refused to replace the dashboard because, in their opinion, it was not sufficiently compromised. However, now, years later, the dashboard has become very sticky and reflective. It produces a glare into the windshield, impairing vision, which is now a safety issue due to the manufacturer defect. This defect could cause serious injury and death. On August 5, 2022, I appealed to Toyota customer service for them to replace the dashboard. I emphasized the safety issue. However, a Senior Representative declined to make an exception. I then wrote to [XXX], CEO of Toyota Motor North America to ask for his help (see attached letter). I asked him to personally authorize the dashboard replacement and reply to me directly. Almost two months later, I have not received any communication from him. Moreover, on October 4th, I called Toyota customer service to follow-up on my letter. I was told that [XXX], Executive Office Administrator send me an email on September 1st asking for the best time to contact me. I never received this email, neither in my inbox or in my gmail spam folder. That same day, I called [XXX] and left a detailed voice message. I have called him several times since then, each time leaving a message on his voicemail. He has deliberately refused to return my phone calls. I am appalled that Toyota and its CEO does not take safety issues seriously. I kindly ask you to either contact Toyota on my behalf to have them replace the dashboard, or to issue a recall of all 2007 Toyota Camry's due to a manufacturer defect that can result in serious injury or death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
- NHTSA ID
- 11489285
- Incident
- Jul 25, 2022
Body & structure
Filed Aug 11, 2022
The dashboard melts when parked outside causing objects to get stuck and reflect in the windshield.
- NHTSA ID
- 11478912
- Incident
- Aug 2, 2021
Body & structure
Filed Apr 6, 2021
MELTED AND STICKY DASHBOARD SIGNIFICANT GLARE THAT IT IS UNSAFE TO DRIVE THE CAR
- NHTSA ID
- 11406753
- Incident
- Apr 6, 2021
- Mileage
- 44,000 mi
Body & structureOther / unspecified
Filed Jan 31, 2021
AS SOON AS I DROVE THIS CAR OFF THE LOT, THE "TIRE BALANCE" LIGHT CAME ON. THE TIRES WERE LOW SO I PUT AIR IN THEM AND THE LIGHT IS STILL ON. THE FRONT BUMPER SKIRT SCRAPES ON EVERY DIP IN THE ROAD IT SEEMS, SOUNDING HORRIBLE. THEN, IT GOT CAUGHT ON A PARKING STOP WHICH LOOSENED THE SKIRT SO IT NOW HANGS EVEN LOWER AND SCRAPES BOTTOM OVER EVERY CRACK IN THE ROAD.
- NHTSA ID
- 11390930
- Incident
- Dec 19, 2020
- Mileage
- 49,575 mi
Body & structureVisibility
Filed Dec 30, 2020
DRIVER SIDE VISOR FLAPS DOWN TO FOREHEAD LEVEL WHEN STATIONARY. FLAPS DOWN POINTING DOWN WHEN IN MOTION GOING OVER BUMP. VISOR DOES NOT STAY TUCKED IN ITS STOW AWAY POSITION. CAUSED INJURY TO RIGHT TEMPLE GETTING INTO THE CAR. CAUSED FOREHEAD INJURY AT A SUDDEN STOP. DEALT WE REFUSED TO REPLACE OR REPAIR. TOYOTA CLAIMS THE THE RECALL ENDED IN 2018 SO THE PART IS NOT ELIGIBLE FOR REPLACEMENT.
- NHTSA ID
- 11385592
- Incident
- Dec 26, 2020
- Mileage
- 153,611 mi
Body & structure
Filed Nov 11, 2020
ABOUT A YEAR AGO, I NOTICED THAT THE DASHBOARD WAS NOT FIRM. IT DENTED VERY EASILY. THIS YEAR, I DID NOT DRIVE MUCH, BUT WHEN I DID, THE DASHBOARD WAS MELTING AND SHINY, REFLECTING IN THE WINDSHIELD, MAKING VISIBILITY DANGEROUSLY INSUFFICIENT WHILE DRIVING. THE PROBLEM IS MUCH WORSE ON SUNNY DAYS. DASHBOARD CAN NOT BE CLEANED, SINCE IT IS GOOEY. PRECISE DATE IS HARD TO SAY, BECAUSE OF COVID RESTRICTIONS AND CAUTIONS.
- NHTSA ID
- 11374098
- Incident
- Aug 1, 2020
- Mileage
- 60,000 mi
Body & structure
Filed Oct 15, 2020
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND EXPERIENCED CRACKING AND SEPARATION. THE CONTACTED INDICATED THAT AFTER A TEN-YEAR-OLD CHILD TOUCHED THE MELTING DASHBOARD, RESIDUE FROM THE DASHBOARD WAS PRESENT ON THE CHILD'S HAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
- NHTSA ID
- 11364528
- Incident
- Aug 8, 2020
- Mileage
- 110,000 mi
Body & structureVisibility
Filed Jul 9, 2020
THERE WAS A RECALL ON DASHBOARD ON MY VEHICLE AND TOYOTA WON'T REPLACE THE DASH NOW BECAUSE THEY SAY THAT THE REPLACEMENT PERIOD IS OVER NOW HOWEVER I'M MILITARY AND THIS HAPPENED WHEN I WAS DEPLOY. I HAVE TRIED CALLING THEM HOWEVER THEY DON'T HAVE ANY ANSWERS FOR ME. THANKS SO MUCH FOR YOUR HELP.
- NHTSA ID
- 11338412
- Incident
- Aug 5, 2017
Body & structure
Filed Jun 17, 2020
DASHBOARD IS GETTING SOFT AND SHINY AND PIECES OF IT COME OFF VERY EASILY. IT REFLECTS ONTO THE WINDSHIELD AND MAKES IT VERY DIFFICULT TO SEE WHEN THE SUN IS OUT. *TR
- NHTSA ID
- 11329425
- Incident
- Jun 17, 2020
Body & structure
Filed Jun 13, 2020
DASHBOARD MELT. *TR
- NHTSA ID
- 11328682
- Incident
- Jun 1, 2017
Body & structureVisibility
Filed Jun 4, 2020
I JUST BOUGHT THIS TOYOTA CAMRY AND DIDN'T REALIZE UNTIL AFTER THAT THE DASHBOARD IS VERY STICKY AND GETS REALLY SHINEY AS THE TEMPERATURE RISES. THIS CAUSES A GLARE ON THE WINDSHIELD. AFTER RESEARCHING I FOUND OUT THAT TOYOTA ISSUED A EXTENDED WARRANTY. HOWEVER THEY SAID THAT IT EXPIRED ON 5/31/17 AND THEY CANT DO ANYTHING. THIS IS A SAFETY ISSUE AND I BELIEVE THAT IT SHOULD BE RECALLED AND THEY SHOULD REPLACE THE DASHBOARD. THE CAR ONLY HAS 68370 MILES AND HAS A LONG LIFE. I DO FEEL THAT MY LIFE IS IN DANGER WITH THIS KNOWN PROBLEM THAT THEY DON'T WANT TO FIX. PLEASE HELP!!!!! THIS ISSUE IS ALL OF THE TIME. *TR
- NHTSA ID
- 11327248
- Incident
- May 31, 2020
Body & structure
Filed Mar 5, 2020
MY 2007 TOYOTA CAMRY DASHBOARD IS VERY STICKY AND SEEMS TO BE MELTING. WITH THE SLIGHTEST TAP TO IT, PIECES OF THE RUBBER ON THE DASHBOARD WILL BREAK OFF. I HAVE DONE SOME RESEARCH AND APPARENTLY THERE WAS A RECALL ON THE CAR BECAUSE OF THE DASHBOARDS DURING THE TIME I PURCHASED IT BUT BEING THAT I WAS NOT THE OWNER IN TOYOTA'S LOG I WAS NOT NOTIFIED. I HAVE CONTACTED TOYOTA VIA TELEPHONE AND GOTTEN NO RESULTS AND I HAVE WENT TO A TOYOTA LOT AND STILL HAVEN'T GOT ANY RESULTS. ANY AND EVERYTHING IS ABLE TO STICK TO THE DASHBOARDS PUTTING IT AT RISK OF BECOMING HOME FOR MICROORGANISMS AND POSSIBLY CAUSING RESPIRATORY ISSUES FOR ME. I AM NOT ABLE TO DISINFECT THE DASHBOARD BECAUSE EVERYTHING STICKS TO IT. IN THE PAST I WOULD NO DOUBT RECOMMEND TOYOTA TO EVERYONE DUE TO THE FACT THAT MY FAMILY HAS BEEN A LONG TIME SUPPORTER OF TOYOTA BUT CURRENTLY I WOULD NOT RECOMMEND THEM BECAUSE THEY REFUSE TO FIX SOMETHING THAT IS A MANUFACTURERS ISSUE.
- NHTSA ID
- 11316251
- Incident
- Mar 1, 2018
Body & structure
Filed Feb 7, 2020
MELTED AND STICKY DASHBOARD.
- NHTSA ID
- 11307840
- Incident
- Feb 7, 2020
Body & structureBrakes
Filed Dec 12, 2019
I WAS DRIVING AT ABOUT 25MPH ON MONTGOMERY DRIVE IN PHILADELPHIA (CITY STREET) IN THE MORNING OF 12/9/2019. IT WAS RAINING LIGHTLY. THE CAR IN FRONT OF ME WAS ABOUT 4 TO 5 CAR-LENGTHS AHEAD. IT BRAKED AS ANOTHER CAR TRIED TO CUT IN, AND I ALSO IMMEDIATELY BRAKED. MY BRAKE FELT GRINDING AND MY CAR CONTINUED TO SLIDE INTO THE BACK OF THE CAR IN FRONT OF ME.
- NHTSA ID
- 11288614
- Incident
- Dec 9, 2019
- Mileage
- 129,315 mi
Body & structureExterior lighting
Filed Oct 28, 2019
DASHBOARD IS WEARING TOUBLE. ITS STICKY AND ALL CRACKED UP
- NHTSA ID
- 11271502
- Incident
- Sep 1, 2018
Body & structureVisibility
Filed Oct 24, 2019
MELTING DASHBOARD, STICKY SHINY AND CREATES GLARE ON WINDSHIELD THAT IS UNSAFE.
- NHTSA ID
- 11270711
- Incident
- Jul 1, 2018
- Mileage
- 30,000 mi
Body & structure
Filed Oct 21, 2019
TL* THE CONTACT'S MOTHER OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE SUN MELTED THE DASHBOARD, WHICH CAUSED THE AREA TO BECOME STICKY AND VISIBLE ON THE INSIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOYOTA OF DOWNTOWN L.A. (LOCATED AT 1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 481-5074) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 11269946
- Incident
- Jan 30, 2019
- Mileage
- 100,000 mi
Body & structure
Filed Sep 16, 2019
THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNER SHOULD NOT BE MADE RESPONSIBLE FOR AN ERROR TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.
- NHTSA ID
- 11255748
- Incident
- Jul 4, 2017
Body & structure
Filed Sep 16, 2019
THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNER SHOULD NOT BE MADE RESPONSIBLE FOR AN ERROR TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.
- NHTSA ID
- 11255747
- Incident
- Jul 4, 2017
Body & structureVisibility
Filed Sep 12, 2019
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND AFFECTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO TOYOTA OF HOLLYWOOD (1841 N STATE ROAD 7, HOLLYWOOD, FL 33021, 855-472-9747) WHERE THE DASHBOARD WAS REPLACED. THE CONTACT WAS CHARGED A $250 SERVICE FEE FOR THE LABOR REQUIRED FOR THE REPAIR. AFTER THE DASHBOARD WAS REPLACED, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY), WHICH WAS RELATED TO THE INITIAL DASHBOARD FAILURE. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE DASHBOARD WAS REPLACED. THE DEALER STATED THAT THE RECALL DID NOT APPLY TO THE CONTACT'S VEHICLE BECAUSE THE DASHBOARD HAD ALREADY BEEN REPLACED. RECENTLY, THE DASHBOARD BEGAN TO MELT AGAIN AND AFFECTED THE CONTACT'S VISIBILITY WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE WITH HAVING THE DASHBOARD REPLACED. THE MANUFACTURER DID NOTIFY THE CONTACT THAT SHE WOULD BE ENTITLED TO A REIMBURSEMENT FOR THE INITIAL FEE FOR THE FIRST REPAIR. THE CONTACT SUBMITTED THE NECESSARY PAPERWORK TO RECEIVE REIMBURSEMENT, BUT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11255016
- Incident
- Mar 1, 2014
Body & structure
Filed Aug 19, 2019
FORM #2 REQUEST #215013 CHAT TRANSCRIPT (E-MAIL) ...?.FOR REPLACEMENT UNDER A RECALL PROGRAM BUT WAS TOLD THE RECALL HAS EXPIRED". ANOTHER CONSUMER POSTED AUG 8 2019 "DEFECT OF THE DASHBOARD FOR THE 2007 AVALON GULF SPECS [XXX] TO BE CHANGED. ONE EMPLOYEE TOLD ME THAT THEY WOULD NOT BE CHANGED BECAUSE THEY DID NOT CONTACT ME AND WHEN I WAS NOT CONVINCED BY HIS ANSWER, ANOTHER EMPLOYEE CAME TO ME AND SAID THAT THE OFFER OF REPLACEMENT HAD ENDED AND ALSO THEY ARE NOT CALLING TO BE REPLACED BUT THE CUSTOMER WHO GOES TO THEM TO CLAIM THE REPLACEMENT IS APPROVED AFTER CONSULTING THE MAIN COMPANY". MY 2007 CAMRY HAS APPROXIMATELY 57,000 MI. I OWNED A 2ND VEHICLE UNTIL IT WAS DONATED MAY 2015. "EVERYTIME" I GO IN FOR SERVICE MAINTENANCE, BECAUSE OF LOW MI AND EXCELLENT INTERIOR AND EXTERIOR, I AM APPROACHED BY A SALESMAN TO PURCHASE MY VEHICLE. I HAVE OWNED TOYOTA CAMRY'S SINCE 1989. WHERE IS THE INTEGRITY, ETHICS, LOYALTY, RESPECT, SAFETY AND COMPASSION FOR CONSUMERS? HOW IN GOD'S NAME IS IT LEGAL TO SELL A VEHICLE TO A CONSUMER WITH A KNOWN DEFECT? HOW IN GOOD CONSCIENCE CAN A DEALER, SALESMAN SELL A VEHICLE WITH A KNOWN DEFECT WITH POTENTIAL HAZARD TO THE CONSUMER'S SAFETY? I NEVER THOUGHT TOYOTA MOTOR CORP WOULD BE IN THE SAME CATEGORY AS ALL OF THE MANUFACTURERS WHICH HAVE HISTORICALLY DECEIVED CONSUMERS. TOYOTA MADE PROMISES WITH A DASHBOARD WARRANTY PROGRAM THAT WAS CREATED AFTER TWO CLASS ACTION LAWSUITS WERE FILED IN 2014. THE AUTOMAKER CONCEDES THE DASHBOARDS CAN MELT BUT SAYS THE PROBLEM IS ONLY A COSMETIC ISSUE, NOT A SAFETY ISSUE, HENCE THE REASON NO OFFICIAL RECALL HAS BEEN ORDERED. ACCORDING TO THE LAWSUIT, TOYOTA WON'T BE ABLE TO REPAIR ALL THE VEHICLES WITHIN THE 10-YEAR TIME LIMIT OF THE SECONDARY COVERAGE WARRANTY ENHANCEMENT. PRIMARY COVERAGE OF THE WARRANTY PROGRAM EXPIRED ON MAY 31, 2017. THE LAWSUIT...?.FORM #3 TO FOLLOW INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11245120
- Incident
- Oct 11, 2006
Body & structure
Filed Aug 2, 2019
STICKY & DEGRADING DASH PAD. MY VEHICLE IS PAST THE "ENHANCED WARRANTY" PERIOD FOR THIS PROBLEM BUT THIS IS A SERIOUS SAFETY ISSUE THAT CREATES GLARE ON THE WINDSHIELD MAKING IT HARD TO SEE WHILE DRIVING. THIS SHOULD BE A MANDATORY RECALL. PLEASE HELP.
- NHTSA ID
- 11241291
- Incident
- Jan 1, 2007
Body & structure
Filed Jul 21, 2019
MY ENTIRE DASHBOARD HAS BEEN STICKY / TACKY FOR YEARS. I DO NOT KNOW WHY OR HOW IT GOT THIS WAY. IT ACCUMULATES DUST AND GRIME, AND I HAVE NO WAY TO PROPERLY CLEAN IT SINCE ALL TOWELS AND CLEANING CLOTHS, UNLESS EXTREMELY WET, GET CAUGHT ON IT, AND THEN IT ACCUMULATES FIBERS FROM THE CLEANING CLOTHS. IF I PRESS INTO THE DASHBOARD WITH MY FINGER, IT RETAINS A FINGERPRINT. I CAN EASILY CLEAVE A PIECE OFF WITH MY NAIL. OBVIOUS WHEN THE DASHBOARD IS SHINY ON A SUNNY DAY, THE GLARE IS ON THE WINDSHIELD THAT CAN CAUSE PROBLEMS. I JUST BOUGHT THIS CAR RECENTLY
- NHTSA ID
- 11233676
- Incident
- Jul 8, 2019
- Mileage
- 115,937 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.