2004 Toyota Highlander Transmission Problems

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SMELL OF BURNING OIL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION OIL BEARING SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 85,250. UPDATED 08/08/2012 *JS

NHTSA ID

10464064

Incident

Jun 14, 2012

Mileage

85,000 mi

TOYOTA HIGHLANDER 2004 6 CYL AWD - LAST MAY SQUEALING NOISE COMING FROM BACK OF THE CAR. MADE IT TO A TOYOTA DEALER AND FOUND OUT IT WAS THE REAR DIFFERENTIAL. TOOK 4 DAYS AND OVER $1200 TO FIX. THIS WEEK, NOISE COMING FROM FRONT OF THE CAR. CONTINUED TO GET WORSE. TOOK TO TOYOTA DEALER AND WAS INFORMED IT WAS THE DRIVE SHAFT - SO FAR OUT OF ALIGNMENT NEEDS TO BE REPLACED? JUST HAD IT AT THE SAME DEALER FOR MAINTENANCE 3 WEEKS AGO - SAID NOTHING. THIS WILL COST $1300. SEARCHING INTERNET AND FINDING I'M NOT ALONE, BUT NO RECALL. WHAT GIVES WITH THESE CARS? *TR

NHTSA ID

10408702

Incident

Jun 21, 2011

Mileage

130,000 mi

CAR HESITATES AND SUDDENLY SURGES FORWARD. THE IS THE 2ND TIME THIS HAS OCCURRED IN THE PAST 3 MONTHS. THE FIRST TIME WAS NEAR MY GARAGE AND FORTUNATELY THE CAR ONLY TRAVELED SEVERAL FEET FORWARD BEFORE HITTING THE CORNER OF THE GARAGE AND COMING TO A STOP. LAST SUNDAY, I WAS LEAVING A PARKING LOT. I WAS TURNING LEFT WHEN THE CAR HESITATED AND SUDDENLY SURGED FORWARD AT A RAPID SPEED. BEFORE I WAS ABLE TO REGAIN CONTROL, THE CAR HAD TRAVELED APPROXIMATELY 20-25 FEET FORWARD, RAN UP ON A MEDIAN AND CRASHED INTO A TREE. I CALLED THE POLICE ABOUT FILING A REPORT BUT AS IT OCCURRED ON PRIVATE PROPERTY, THEY DECLINED. *TR

NHTSA ID

10405945

Incident

Jun 5, 2011

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR, THE VEHICLE WAS HESITANT TO RESPOND. THE FAILURE WOULD OCCUR MOST PROMINENTLY WHEN THE VEHICLE WAS FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE IS 93,000.

NHTSA ID

10372729

Incident

Nov 13, 2010

Mileage

91,000 mi

MY 2004 TOYOTA HIGHLANDER V6 AT TIME HAS VERY ROUGH SHIFTS. THE TRANSMISSIONS SEEMS TO HESITATE AND LAG WHEN I TRY TO ACCELERATE DURING NORMAL DRIVING SPEEDS. THIS HAS HAPPENED WHEN I WAS GOING 20 TO 60. *TR

NHTSA ID

10334610

Incident

May 31, 2010

Mileage

85,000 mi

S10 APPROPRIATE HANDLING RE COMPLAINT AGAINST TOYOTA MOTOR CORPORATION AND JAY WOLFE TOYOTA OF WEST COUNTY FM OWNER OF A 2004 TOYOTA HIGHLANDER. *TGW AFTER DRIVING THE VEHICLE FOR A FEW WEEKS, IT BECAME APPARENT THERE WAS A PROBLEM WITH THE SHIFTING WITH THE AUTOMATIC TRANSMISSION. THE CONDITION WAS MOST NOTICEABLE DURING SHARP ACCELERATION PERIODS. THE ENGINE WOULD REV UP, BUT IT DID NOT GAIN SPEED RELATIVE TO THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR. THE ENGINE WOULD SOUND AS IF IT WAS UNDER STRESS AND IT WOULD THEN SHIFT WITH A SEVERE JOLT. THE DEALER INFORMED THE CONSUMER TOYOTA WAS AWARE OF THE TRANSMISSION FLAW, BUT THERE WAS NO FIX. THE CONSUMER HAS SINCE TRADED THE VEHICLE.

NHTSA ID

10320874

Incident

Mar 18, 2010

2004 TOYOTA HIGHLANDER V6 - AUTO (2WD) SINCE WE'VE PURCHASED THE T-HIGHLANDER, THE CAR WILL OCCASIONALLY SUDDENLY JERK FORWARD UNCONTROLLABLY WHEN SHIFTING FROM 2ND TO 3RD GEAR AND WHEN THE SHIFT TAKES PLACE BETWEEN 2,000 AND 2,500 RPM WHEN IN 2ND GEAR. WE HAVE BROUGHT THIS IN TO THE TOYOTA DEALERSHIP ON NUMEROUS OCCASIONS ONLY TO BE TOLD THIS IS A "PROGRAMMING" ISSUE AND THE CAR IS TRYING TO FIGURE OUT HOW TO SHIFT BASED ON DIFFERENT DRIVERS. I'VE LOOKED ONLINE AND ON FORUMS AND OTHER OWNERS HAVE THE SAME PROBLEMS. I THINK IT'S TOYOTA TRYING TO SAVE $$. MY CONCERN SINCE WE'VE BROUGHT THE CAR IN TO THE TOYOTA DEALERSHIPS IS THE SAME CONCERN THAT I WANT THE NHTSA TO BE AWARE OF NOW AND THAT IS, THERE IS A PROBLEM WITH THE CAR AND THERE IS A POTENTIAL FOR AN ACCIDENT HERE DUE TO SOMETHING THAT IS CLEARLY DEFECTIVE WITH THE TRANSMISSION AND/OR THE "PROGRAMMING" OF HOW THE COMPUTER SHIFTS. THIS COMPLAINT IS BEING FILED BECAUSE ALL OF THE OTHER TOYOTA PROBLEMS THAT HAVE SURFACED HAVE REAFFIRMED WHAT I'VE KNOWN ALL ALONG, THAT THERE ARE PROBLEMS WITH TOYOTAS AND IN OUR CASE, NOT HAVING COMPLETE CONTROL OF THE VEHICLE WHEN DRIVING. HOWEVER, I WAS MADE TO FEEL THAT I HAD NO BASIS FOR MY COMPLAINTS WHEN IN FACT, I DO. I HOPE THAT EVEN IF NOTHING IS DONE TO FIX MY T-HIGHLANDER AS I HAVE GIVEN UP ON IT (SHORT OF LEGAL ACTION, WHICH MIGHT BE WORTHWHILE NOW) THAT THE NHTSA DOES DO SOMETHING TO ENSURE THAT NO ONE IS INJURED AS A RESULT OF THIS "PROGRAMMING" ISSUE. *TR

NHTSA ID

10315985

Incident

Jan 22, 2010

Mileage

35,000 mi

MY 2004 TOYOTA HIGHLANDER LIMITED V6 DEVELOPED SUBSTANTIAL TRANSMISSION/ TRANSAXLE LEAK AT 56,000 MILES. TRANSMISSION FLUID WAS ABLE TO LEAK INTO THE FRONT TRANSAXLES AND THEN ONTO THE GROUND. TOYOTA IS AWARE THAT THE #2 AXEL SEAL IS AT FAULT AS IT IS WELL REPORTED. THE REPAIR WAS OVER $2,000. I FIXED MINE, BUT AM CONCERNED ABOUT THOSE THAT WON'T BE FIXED. I AM CONCERNED THAT IF THE TRANSMISSION LEAKS OUT IN TOTAL WOULD THE RESULTING TRANSMISSION FAILURE RESULT IN INJURY.*TW

NHTSA ID

10307262

Incident

Jan 3, 2010

Mileage

56,000 mi

HAVE A 2004 TOYOTA 3.3L 2WD HIGHLANDER THAT HAS HAD A SURGING PROBLEM WHEN TAKING OFF FROM A START SINCE I HAD IT NEW....DEALER RECALIBRATED COMPUTER BUT DIDNT FIX THE PROBLEM....THEY TOLD ME THIS IS NORMAL.....IT IS NOT NORMAL AND IS VERY DANGEROUS....BEING THEY DONT WANT TO FIX IT, I GUESS IT WILL COME DOWN TO A LAW SUIT IF SOMETHING HAPPENS.....THERE ARE ALL KINDS OF POST ON THIS PROBLEM AND TOYOTA SHOULD BE RECALLING AND FIXING......WONT NEVER BUY TOYOTA AGAIN IF SOMETHING ISNT DONE BECAUSE THEY STILL SEEM TO BE HAVING THIS PROBLEM IN OTHER MAKES AND MODELS IN TOYOTA LINE....AND LEXUS........*CN

NHTSA ID

10307026

Incident

Jan 18, 2010

Mileage

15,000 mi

2004 HIGHLANDER, HAVING SAME PROBLEMS AS ALL OTHER REPORTED PROBLEMS FOR THIS VEHICLE. HESITATION, STEERING SHAFT REPLACEMENT, 2 WHEEL BEARING REPLACEMENTS, LOUSY ORIGINAL TIRES, BAD SODERING OF HEAT/AIR BOARD LEADING TO NOT WORKING PROPERLY, CAN NOT HAVE BACK WINDOWS DOWN DUE TO NOISE AND VEHICLE SHAKING, HAD REAR WIPER MOTOR REPLACED WITHIN 1ST MONTH OF OWNERSHIP. WHILE I DID PURCHASE THE EXTENDED WARRANTY, WHICH DID COVER THE COST OF THE WHEEL BEARING REPLACEMENT, IT DID NOT COVER THE COST OF HAVING TO REPLACE THE TIRES DAMAGED BY THE BAD BEARING - AND TOYOTA DOES NOT CARE. IN THEIR RACE TO BECOME THE NUMBER ONE CAR MAKER, THEY HAVE GIVEN UP ON BEING THE SAFEST, MOST RELIABLE CAR MAKER - AND THEY HAVE CERTAINLY GIVEN UP ON BEING CUSTOMER FRIENDLY. ACCORDING TO SEVERAL TOYOTA DEALERS, THEY DON'T HAVE TO, SINCE THEY CONTINUE TO BE POPULAR SELLING VEHICLES. I AM GETTING NERVOUS AS THE TIME FOR MY WARRANTY COMES DUE TO EXPIRE - AND FOR THE FIRST TIME AM SERIOUSLY CONSIDERING TRADING IT IN BEFORE THAT HAPPENS. THAT WAS NOT THE INTENT WHEN I BOUGHT THE VEHICLE, BUT AFTER READING ALL THE PEOPLE HAVING ALL THE SAME PROBLEMS, I AM VERY CONCERNED. *TR

NHTSA ID

10273069

Incident

Apr 28, 2008

2004 TOYOTA HIGHLANDER WITH AWD AND 4 CYL. VEHICLE IS LEAKING TRANSMISSION FLUID AT 67,500 MILES. DEALERSHIP SAY THAT TOYOTA WILL NOT HELP WITH THIS PROBLEM AS IT AS THE WARRANTY EXPIRED AT 60,000 MILES. I BOUGHT THIS VEHICLE DUE TO THE EXPECTED RELIABILITY OF A TOYOTA PRODUCT, BUT IT APPEARS THAT TOYOTA DOES NOT STAND BEHIND THEIR PRODUCT. MY OTHER VEHICLE IS A LEXUS RX 300 WHICH I LOVE, BUT I WILL BE HARD PRESSED TO BUY ANOTHER TOYOTA PRODUCT IN THE FUTURE AFTER THIS EXPERIENCE. *TR

NHTSA ID

10198279

Incident

Jul 22, 2007

Mileage

67,500 mi

ACCELERATION LAGS ALL THE TIME, BUT IS ESPECIALLY APPARENT WHEN "FLOORING IT" UPON FREEWAY ENTRY, PASSING, ETC. I SEE THAT THIS IS ONE OF THE MOST FREQUENT COMPLAINTS ABOUT 04 HIGHLANDERS. OVERALL, QUITE DISAPPOINTED IN MY OVERPRICED SUV. *TR

NHTSA ID

10197844

Incident

Mar 12, 2005

TRANSMISSION SHIFT HESITATION ON ACCELERATION AT LOWER SPEEDS. JUST ENOUGH LAG TIME TO SCARE ME A FEW TIMES THAT I WOULDN'T MAKE IT ACROSS TRAFFIC. *JB

NHTSA ID

10174949

Incident

Nov 30, 2006

Mileage

300 mi

LET ME START BY SAYING I AM A DIE-HARD TOYOTA OWNER, MY CURRENT VEHICLE BEING THE 3RD TOYOTA WE OWN. I OWN A 2004 TOYOTA HIGHLANDER, V6, 5 SPEED AUTOMATIC WITH AWD. THIS VEHICLE HAS A VERY SERIOUS HESITATION PROBLEM WHICH IS DANGEROUS. UPON ACCELERATION FROM A STOP OR AT SPEED, THERE IS A VERY SERIOUS LAG IN THROTTLE RESPONSE. MANY TIMES LEAVING A STOP OR ACCELERATING FROM A SLOW SPEED I.E. PARKING LOT DRIVING, THE VEHICLE WILL LAG WITH NO RESPONSE, THEN LURCH & ACCELERATE SUDDENLY. MERGING INTO TRAFFIC, SAFE PASSING, STARTS AT LIGHTS AND SAFE DRIVING IN PARKING LOTS AND AROUND PEDESTRIANS CAN BE HAZARDOUS. THOUSANDS OF OWNERS ACROSS THE NATION ARE AFFECTED BY THIS DEFECT. FROM MY RECENT RESEARCH IT APPARENTLY IS NOT RESTRICTED TO THE HIGHLANDER, BUT AFFECTS MANY TOYOTA VEHICLES WITH "DRIVE BY WIRE" AS OPPOSED TO MECHANICAL TRANSMISSION & THROTTLE LINKAGE. I TOOK THE VEHICLE BACK TO THE DEALER RIGHT AFTER MY PURCHASE IN NOVEMBER OF 2004 AND WAS TOLD THEY COULD FIND NOTHING WRONG, NOW RECENT RESEARCH TELLS ME THEY WERE WELL AWARE OF THE PROBLEM AT THAT TIME. I LOVE TOYOTA BUT THERE METHODS OF DEALING WITH PROBLEMS LIKE THIS IS DECEPTIVE AT BEST AND JUST SHORT OF CRIMINAL AT WORST. PLEASE "GOOGLE" TOYOTA HIGHLANDER HESITATION PROBLEM AND ALSO VISIT TUNDRASOLUTIONS.COM FOR MORE EVIDENCE OF WHAT I AM TALKING ABOUT. TOYOTA HAS NOT DEVOTED ENOUGH RESOURCES TO THIS PROBLEM OR A PERMANENT FIX WOULD HAVE ALREADY BEEN DEVELOPED. PLEASE CONTACT TOYOTA AND URGE THEM TO TAKE CARE OF THIS MATTER WITH ALL THE THOUSANDS OF OWNERS ACROSS THE U.S. THAT ARE HAVING TO DEAL WITH THIS MATTER. I WILL BE FOLLOWING THIS MATTER WITH KEEN INTEREST TO SEE IF ANYTHING IS BEING DONE AND AM ADVISING AAA OF THE ISSUES AS WELL AS MY STATE AND FEDERAL REPRESENTATIVES. TOYOTA COMMANDS A PREMIUM PRICE FOR WHAT ARE OTHERWISE EXCEPTIONAL VEHICLES AND THEIR CUSTOMERS AND THE NATIONS DRIVERS DESERVE A BETTER MORE RESPONSIBLE RESPONSE FROM TOYOTA. *NM

NHTSA ID

10161055

Incident

Jun 26, 2006

Mileage

8,902 mi

I HAVE A 2004 TOYOTA HIGHLANDER WITH A 3.3L V6 AUTOMATIC TRANSMISSION. WITHIN THE FIRST WEEK OF DRIVING THE VEHICLE THAT WAS PURCHASED NEW FROM THE MANUFACTURER, I NOTICED THAT THE TRANSMISSION SEEMED TO HESITATE WHEN ACCELERATING AT LOW SPEEDS. THE PROBLEM PERSISTED AND I TOOK THE VEHICLE IN FOR SERVICE. THE DEALER SAID THEY COULD NOT REPRODUCE THE PROBLEM OR FIND ANYTHING WRONG. NOW THE CAR HAS ALMOST 20,000 MILES ON IT, I'VE TAKEN THE CAR BACK TO THE DEALER A FEW TIMES AS THE HESITATION HAS GOTTEN WORSE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG WITH THE CAR. I RARELY DRIVE THE CAR NOW SINCE I HAVE COME VERY CLOSE TO HAVING A MAJOR ACCIDENTS NUMEROUS TIMES. IN EACH CASE, I WILL TRY AND MERGE ONTO A FREEWAY. GOING UP THE RAMP (OR DOWN) AND ACCELERATING TO GET UP TO SPEED, THE TRANSMISSION WILL DELAY FOR 2-3 SECONDS. I THEN PUSH THE GAS PEDAL DOWN A BIT MORE AND THE RPM'S WILL SHOOT UP, THE CAR WILL JERK, AND SPEED AHEAD. IF I DON'T APPLY THE EXTRA GAS, IT LEAVES ME IN A SITUATION WHERE I MIGHT BE HIT FROM BEHIND BY OTHER CARS. WHEN THE CAR JERKS AHEAD, I'VE COME CLOSE TO SLAMMING INTO CARS AHEAD OF ME. I'VE DONE SOME RESEARCH ON THE WEB AND HAVE FOUND NUMEROUS OTHER TOYOTA OWNERS WITH THIS SAME EXACT PROBLEM. I HOPE NO ONE HAS BEEN KILLED OR INJURED FROM THIS DEFECT THAT TOYOTA IS UNWILLING TO ADDRESS, AND THAT THE NHTSA WILL INVESTIGATE THIS BEFORE ANYONE IS KILLED OR INJURED. *NM

NHTSA ID

10149501

Incident

Feb 2, 2006

Mileage

200 mi

DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION MOMENTARILY HESITATES BEFORE PROPERLY SELECTING THE CORRECT GEAR TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR INSPECTION. THE DEALERSHIP MECHANIC RESET THE SOFTWARE THREE TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. DIAGNOSTIC TESTING WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE REPRESENTATIVE DROVE THE VEHICLE AND EXPERIENCED THE HESITATION AND EXPLAINED, THIS IS A FLAW IN THE DESIGN AND THE VEHICLE IS FREE-WHEELING. THE REPRESENTATIVE WOULD CONTACT THE ENGINEERS AND TRY TO SOLVE THE PROBLEM. UPDATED 03/17/06. *JB

NHTSA ID

10148539

Incident

Jan 25, 2006

Mileage

12,000 mi

THE AUTOMATIC TRANSMISSION ELECTRONICS GET CONFUSED AT STREET SPEEDS, NOT ALLOWING ME TO ACCELERATE, ESPECIALLY WHEN MAKING A LEFT ACROSS TRAFFIC. I HAVE BEEN NEARLY T-BONED ON NUMEROUS OCCASIONS. I TALKED TO THE TOYOTA DEALERSHIP ABOUT A YEAR AGO, AND THE TECHNICIAN SAID THAT HE WAS AWARE OF THE PROBLEM AND EXPECTS TOYOTA TO COME UP WITH A SOFTWARE UPDATE TO FIX THE PROBLEM. RECENTLY, I LEFT A MESSAGE WITH THE SAME TECHNICIAN ASKING WHAT PROGRESS HAS BEEN MADE, AND I RECEIVED NO REPLY. IT IS EXTREMELY SCARY TO FIND THIS 'DEAD SPOT' IN ACCELERATION. THIS IS OUR FOURTH TOYOTA, AND MIGHT BE THE LAST IF TOYOTA DOES NOT ADDRESS THIS ACCIDENT WAITING TO HAPPEN. *JB

NHTSA ID

10144572

Incident

Jan 24, 2004

ENGINE HESITATION WHEN ACCELERATING FROM LOW SPEEDS; TRANSMISSION SHIFTS HARD AT LOW SPEEDS CAUSING THE VEHICLE TO HESITATE AND THEN SURGE WHEN ACCELERATING. *NM

NHTSA ID

10143398

Incident

Oct 1, 2005

Mileage

15,000 mi

2004 TOYOTA HIGHLANDER LIMITED DEVELOPED A HESITATION AFTER AROUND 10,000 MILES. THE HESITATION IS FOLLOWED BY A HEAD-JERKING SURGE. THIS SITUATION IS VERY HAZARDOUS WHEN ATTEMPTING TO MAKE A RIGHT OR LEFT-HAND TURN, OR FAST ACCELERATION MERGE, IN HIGH TRAFFIC SITUATIONS. I AM VERY CONCERNED ABOUT MY 15-YR-OLD TWINS WHO ARE LEARNING TO DRIVE IN THIS VEHICLE. I DON'T UNDERSTAND WHY THIS ISSUE HAS NOT BEEN ADDRESSED BY THE NHTSA CONSIDERING THE VERY LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, HERE AND ON THE WEB. ARE YOU WAITING FOR A DEATH? MY DEALER SAYS THERE IS NOTHING THEY CAN DO. *NM

NHTSA ID

10141879

Incident

Nov 6, 2005

Mileage

10,000 mi

2004 TOYOTA HIGHLANDER AUTOMATIC TRANSMISSION HAD EXPERIENCED A DANGEROUS HESITATION WHILE TRYING TO DOWNSHIFT. *MR *SC

NHTSA ID

10134521

Incident

Aug 1, 2005

MY 2004 TOYOTA HIGHLANDER V6 (3.3L WITH 5-SPEED TRANSMISSION) HAS AN INTERMITTENT FAULT WHERE THE AUTOMATIC TRANSMISSION WILL ABRUBTLY DROP DOWN A GEAR (OR GEARS) WHILE SIMULTANEOUSLY TRYING TO ACCELERATE CREATING A SENSATION LIKE IT IS BUCKING OR PORPOUSING. USUALL STEPPING OFF OF THE ACCELERATOR IS SUFFICIENT TO ELIMINATE THE BUCKING SENSATION. THIS HAS OCCURED SINCE I PURCHASED THE VEHICLE NEW IN AUGUST 2004.

NHTSA ID

10128904

Incident

Sep 1, 2004

Mileage

500 mi

AT APPRX. 13000 MILES ON A 2004 TOYOTA HIGHLANDER, NOTICED INCREASINGLY ROUGH SHIFTING FROM THE AUTOMATIC TRANSMISSION. VEHICLE OFTEN HESITATES WHEN SHIFTING, THEN SURGES INTO NEXT GEAR, CAUSING UNPREDICTABLE RIDE. THROUGHOUT THE GEARS, VEHICLE SEEMS TO BE HUNTING FOR GEARS, UPSHIFTING & DOWNSHIFTING AT ODD TIMES, CAUSING A ROUGH, UNPREDICTABLE RIDE. TOOK IT BACK TO THE DEALER AND THEY 'RECALIBRATED' THE TRANMISSION, HOWEVER, THIS DIDN'T SEEM TO RECTIFY THE PROBLEM.

NHTSA ID

10126228

Incident

May 1, 2005

Mileage

12,000 mi

AT 12 MONTHS AND 13,000 MILES, NOTICED 2004 TOYOTA HIGHLANDER TO HAVE TRANSMISSION PROBLEMS. DURING SHIFTING, TRANSMISSION OFTEN HESITATES AND THEN SUDDENLY SURGES INTO NEXT GEAR, CAUSING INABILITY TO PREDICT VEHICLE PERFORMANCE. THROUGHOUT DRIVING, TRANSMISSION FEELS LIKE ITS HUNTING FOR GEARS, FREQUENTLY SHIFTING AT ODD TIMES, CAUSING A ROUGH, UNPREDICTABLE RIDE.

NHTSA ID

10126222

Incident

May 1, 2005

Mileage

12,000 mi

I OWN A 2004 HIGHLANDER LIMITED, V6, 5-SPEED AUTOMATIC. WHEN DECELERATING AND THEN ACCELERATING, THERE IS A 1 TO 2 SECOND HESITATION BEFORE THE CAR MOVES AGAIN. THIS HAPPENS EVERY TIME. THIS INACTION BY THE VEHICLE IS A SAFETY HAZARD, ESPECIALLY WHEN MERGING ONTO A FAST-MOVING FREEWAY. NOTE: THIS HESITATION DOES NOT OCCUR IF YOU COME TO A COMPLETE STOP. I DID A WEB SEARCH TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM, AND I FOUND A LOT OF COMPLAINTS (YOU NEED TO ADD "WEB SEARCH" TO YOUR "SOURCE" LIST BELOW). SO IT'S NOT JUST MY VEHICLE. THIS DESIGN FAULT IS EVIDENT ON ALL TOYOTAS WITH THE 3.3 LITER, 5-SPEED AUTOMATIC. EVIDENTLY THE LEXUS ES330 AND RX330 HAVE THE SAME PROBLEM. I ALSO HAVE A FRIEND WITH A 2004 SIENNA THAT HAS THE SAME PROBLEM. WHEN I TOOK MY CAR INTO THE TOYOTA DEALERSHIP TO COMPLAIN, THEY SAID IT WAS THE ELECTRONICALLY-CONTROLLED TRANSMISSION, AND THAT "IT WAS DESIGNED THAT WAY." I ASKED ABOUT REPROGRAMMING THE FLASH MEMORY OF THE CONTROLLER INVOLVED AND THEY SAID THERE WAS NO UPDATED SOFTWARE, THERE WAS NOTHING THEY COULD DO. SO, I GUESS IT'S UP TO YOU TO GET TOYOTA TO DO SOMETHING. I SEE HERE ON YOUR SITE, THAT THERE HAVE BEEN A LOT OF OTHER SIMILAR COMPLAINTS. THIS IS A REPEATABLE, MEASURABLE SYSTEM FAULT. JUST TAKE A TOYOTA HIGHLANDER WITH A V6 OUT FOR A DRIVE. THEN SLOW DOWN A BIT, THEN ACCELERATE AS YOU WOULD NORMALLY. THE CAR WILL HESITATE. EVERY TIME. NOW DO THIS WHILE YOU'RE MERGING ONTO A FAST-MOVING FREEWAY. WHEN IT HESITATES, YOU'LL DO AN "OH,?!@#$%" AND ACCELERATE HARDER, AT WHICH POINT THE TRANSMISSION WILL HESITATE SLIGHTLY AGAIN, THEN SHIFT DOWN. THE ENGINE WILL REV UP AND YOU'LL ROAR OUT ONTO THE FREEWAY LIKE AN IDIOT. PLEASE. DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT, IF IT HASN'T HAPPENED ALREADY. *TR

NHTSA ID

10121231

Incident

May 13, 2005

Mileage

200 mi

WE PURCHASED A 2004 V6/5 SPEED AUTO 2WD TOYOTA HIGHLANDER IN JUNE, 04. IT HAS A HESITATION PROBLEM WHICH CREATES A SAFETY HAZARD. IT LOSES POWER FOR SEVERAL SECONDS AFTER DECELERATING AND RE- ACCELERATING TO CHANGE LANES OR MAKE LEFT TURNS, THEREBY EXPOSING A POWERLESS, DECELERATING CAR TO ONCOMING TRAFFIC. HAVE TAKEN THE CAR TO THE DEALER TWICE. THEY CLAIM IT IS A DESIGN PROBLEM, THEY CANNOT FIX. THEY SAY IT OCCURS AS A RESULT OF THE ADAPTIVE LEARNING ALGORITHM IN THE ENGINE/TRANSMISSION PACKAGE. CHECK THE EDMONDS TOWN HALL BY SEARCHING FOR "HESITATION" AND YOU'LL FIND IT REPORTED SINCE 12/03 BY HIGHLANDER, CAMRY, SOLARA, LEXUS RX330 AND LEXUS CAMRY EQUIVALENT OWNERS ALL HAVING GOTTEN NO COMMITMENT BY TOYOTA TO FIX IT. THIS IS A SAFETY HAZARD AS DESCRIBED BY THE CLASSICAL DEFINITIONS. IT OCCURS FREQUENTLY (IN MOST VEHICLES AND IN NORMAL OPERATION, AND MORE THAN A FEW OF THE OCCURRENCES WILL EXPOSE THE OCCUPANTS TO SEVERE PERSONAL INJURY. TOYOTA CLAIMS THE HESITATION IS "NORMAL" BECAUSE ALL THE HIGHLANDERS ON THE LOT DO IT--WHICH ONLY REINFORCES THE HIGH FREQUENCY ESTIMATE. FOR WHATEVER REASON, THEY ARE NOT ADDRESSING THIS ISSUE WITH ANYTHING OTHER THAN AN OFFER TO HAVE A TOYOTA REP CONFIRM YOUR CAR HAS IT AND THEN TO TAKE THE ISSUE TO ARBITRATION. ITS TIME FOR YOU TO INVESTIGATE, BEFORE SERIOUS INJURIES OR DEATHS OCCUR. IF WE CAN BE OF ASSISTANCE, PLEASE DO NOT HESITATE TO CONTACT ME. JIM MULLEN. *AK *JB

NHTSA ID

10086822

Incident

Jun 25, 2004

Mileage

1,000 mi