Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2022 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 32 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 32, in the owner's own words
Headlight system malfunction, pre-collision system malfunction, LTA malfunction, SRS airbag system malfunction and SRS malfunction lights came on after start up.
Accident where Toyota Highlander was struck on the front driver’s side and airbags did not deploy. Driver and passenger were injured. Driver was hospitalized. Need to have car inspected before destruction.
The contact owns a 2022 Toyota Highlander. The contact stated that while her husband was driving approximately 25-30 MPH with the contact seated in the front passenger's side seat, another vehicle crashed into the passenger's side of the vehicle. The contact stated that the driver's and passenger's side front air bags and curtain air bags failed to deploy as expected. The driver and the passenger sustained injuries and were transported to the hospital by ambulance. The driver's chest struck the steering wheel, causing a mark and swelling. The contact sustained cuts to the right arm, excruciating pain on the left side of the body, bruises, pain between the shoulder blades, a concussion, a hard hit to the left rib cage, and deep tissue trauma to the front of the neck that activated temporomandibular joint (TMJ) dysfunction. The contact returned to the emergency room due to severe headaches, vision and hearing issues on the left side. The contact underwent X-rays, CT scans, craniosacral therapy, and TMJ treatment. The vehicle was towed to an impound lot and later towed to a collision center to be repaired. The manufacturer was notified of the failure.
The Airbag and the windshield piller A trim was not properly repaired by Yark Toyota in [XXX] after an accident prior to selling it to the next customer on XXX. Inspection of car finding this out was on XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
LTA malfunction, SRS airbag system malfunction, pre-collision system malfunction and headlight system malfunction lights came on.
SRS air bag system malfunction, front camera unavailable, RSA malfunction, pre-collision system malfunction, headlight system malfunction and LTA malfunction lights came on.
Pre-collision system malfunction, headlight system malfunction, LTA malfunction and SRS airbag system malfunction lights came on.
PKSB malfunction, pre-collision system malfunction, headlight system malfunction, LTA malfunction and SRS airbag system malfunction lights came on.
PKSB malfunction, pre-collision system malfunction, headlight system malfunction, SRS air bag system malfunction and LTA malfunction light came on.
My mother was involved in a motor vehicle collision while properly restrained by her seat belt. During the collision, the vehicle sustained a significant impact; however, the airbags did not deploy. Following the accident, my mother went to the ER with significant bruising and injuries consistent with the force of the collision and seat-belt restraint. She has a fractured sternum, cardiac contusion and bad bruising. We are concerned that the airbags did not deploy and would like the airbag/restraint system investigated to determine whether it functioned as designed during the crash. We are reporting this incident to NHTSA so that the airbag non-deployment can be documented and reviewed as a potential vehicle safety issue.
Was in collision - front impact- vehicle was a total loss, airbags did not deploy for driver or passenger side
PKSB malfunction, LTA system malfunction, SRS system malfunction, Per-Collision system malfunction, Headlight system malfunction and Front camera unavailable.
During start up SRS airbag system malfunction, front camera unavailable, pre-collision system malfunction and LTA malfunction lights and warnings came on.
Parked in sun and the SRS system malfunctioned, after power reset the system reset ok, LTA malfunction, headlight system malfunction Pre-collision malfunction.
Parked in sun and the SRS system malfunctioned, after power reset the system reset ok,
Parked in sun and the SRS system malfunctioned, after power reset the system reset ok. Front camera malfunction, RSA malfunction & Pre-collision malfunction.
Parked in sun and the SRS system malfunctioned, after power reset the system reset ok,
When the vehicle is parked in the sun for 30 minutes or more. After pushing the start button, the SRS airbag system malfunction light came on. After restarting the vehicle, the airbag light was out.
Vehicle is parked in the sun for over 30 minutes and when the start button is pushed the Air Bag System Malfunction light is on. After restarting the light goes away.
Water leaking into airbag area. Known leak issue per NHTSA [XXX] ) from defective roof rack attachment clips. Per Toyota, not covered by Toyota unless car still under warranty. Leak issue is common issue with many Toyota (RAV4, Highlander). I cannot tell if the potentially waterlogged airbag area is defective unless I get into an accident to test it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The component that failed is the roof rail clips that hold the roof rack to the vehicle (Toyota Service Bulletin T-SB-0040-24). The clips under the rail fail and cause water to leak into the headliner and down the A-pillars on both sides of the vehicle. It presents itself by causing water staining where the headliner meets the A-pillar cover. This issue presented itself in January of 2023, a few months after we bought the vehicle. Toyota Bountiful (Utah) tried to tell us that it is the sunroof drain lines that are clogged and required a $100 service to clear them which is an annual service. After some push back they found the problem with the roof rack clips. However, they only replaced the passenger side and neglected to repair both sides. April of 2025 the driverside failed and Toyota Bountiful once again confirmed that the driverside clips failed. This creates a danger to the front occupants of the vehicle by allowing a possible mold issue within the cabin. Secondly, it allows water into the front curtain airbags of the vehicle.
r 2022 Toyota Highlander was involved in a motor vehicle incident wherein the Vehicle Stability Control (VSC) and front airbags may not have functioned as expected.
On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on Thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me!
My father in law drove my highlander car and got into an accident on 8/27/2024. Front of the car was damaged but did not deploy the airbags. And as far I know it is equipped with automatic braking system but the damaged looks really bad.
The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that the other vehicle that crashed into the contact stated the vehicle's speed was about 75 MPH. The contact stated that when the contact's vehicle was impacted, the contact's vehicle air bags failed to deploy. The contact stated that after the crash, the ABS warning light illuminated. The contact's vehicle was occupied by the contact's husband, who was seated in the front passenger's seat. The contact's two children, ages [XXX] and [XXX] old, were seated in the rear seat. The Police and Fire departments arrived on the scene. The contact stated that medical attention was provided at the scene. The contact sustained injuries included a concussion, a sprained left ankle, and a sprained right wrist. The contact's husband sustained injuries, including a sprained right wrist and a sprained left ankle. In addition, the contact's children sustained cuts and bruises. A Police report was filed. The vehicle was towed to the contact's residence and later towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,765. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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