RoadVitals

1999 Toyota Sienna Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest May 11, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 215 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Body & structureInterior & seats
Filed May 11, 2010

REAR DOOR HANDLE CAME OFF IN HAND. POWER SLIDING DOOR MOTOR FAILED. POWER SLIDING DOOR HANDLE CAME OFF IN HAND. *TR

NHTSA ID
10329847
Incident
Jan 1, 2010
Mileage
150,000 mi
Body & structureInterior & seats
Filed Apr 4, 2010

DRIVER-SIDE SLIDING DOOR AND THE REAR DOOR ON 1999 TOYOTA SIENNA XLE BOTH WENT OUT OF CONTROL AT THE SAME TIME. BOTH DOORS ARE LOCKED AND DO NOT RESPOND TO REPEATED EFFORTS TO OPEN THEM, BY KEY OR MANUALLY. THE LOCK HANDLE ON THE REAR DOOR IS PERMANENTLY DEPRESSED, I.E., NO LONGER PRESSABLE, NO LONGER ACTING LIKE A MOVABLE PART. *TR

NHTSA ID
10323688
Incident
Apr 3, 2010
Mileage
91,000 mi
Interior & seats
Filed Oct 14, 2008

REAR DOOR HANDLE BROKE LEAVING DOOR UNABLE TO BE OPENED. POWER SLIDING DOOR DOES NOT WORK LEAVING DOOR DIFFICULT TO OPEN. *TR

NHTSA ID
10245335
Incident
May 1, 2008
Mileage
125,000 mi
Interior & seats
Filed Jun 14, 2007

THE REAR HATCH HANDLE JUST SNAPPED IN MY HAND AS I TRIED TO OPEN THE HATCH. DEALER INITIALLY ESTIMATED REPAIR COSTS AT $350-$600 BECAUSE THEY HAD TO "BREAK INTO THE CAR." ACTUAL REPAIR COST WAS $250 FOR A POORLY DESIGNED PART. MECHANIC TOLD ME THE DESIGN AND PLACEMENT OF THE HATCH HANDLE IS SUBJECT TO CONSTANT EXHAUST FUMES FROM THE REAR OF THE CAR, WEAKENING THE PLASTIC HANDLE. NO INSIDE HATCH RELEASE IS AVAILABLE MAKING THIS A SAFETY ISSUE IN THE EVENT THE SIDE DOORS ARE DAMAGED IN AN ACCIDENT. POOR ENGINEERING. *TR

NHTSA ID
10193313
Incident
Jun 11, 2007
ElectricalInterior & seats
Filed Jul 7, 2006

POWER DOOR LOCKS HAVE STARTED TO FAIL ON MY 1999 SIENNA LE. THE DRIVER'S DOOR SEEMS TO BE THE PROBLEMATIC PART OF THE SYSTEM. THE OTHER DOORS SEEM TO WANT TO RESPOND BUT DRIVER DOOR MAKES A 'CLICK, CLICK, CLICK' SOUND AND DOESN'T RESPOND. KEY USUALLY WORKS TO LOCK AND UNLOCK BUT NOT CONSISTENTLY. DANGEROUS SINCE PEOPLE COULD BE TRAPPED IN VEHICLE DURING AN ACCIDENT, ETC AND OTHER POSSIBLY DANGEROUS SCENARIOS COULD OCCUR. REPORTING THIS SINCE IT MOST LIKELY HAS HAPPENED TO OTHERS AND WANTED IT ON RECORD. DRIVER AND OTHERS COULD BE TRAPPED INSIDE WHICH IS DANGEROUS. *JB

NHTSA ID
10161849
Incident
Jul 6, 2006
Mileage
55,000 mi
Interior & seats
Filed Jul 5, 2006

LATCH ON VAN'S BACK HATCH DOOR BROKE DURING OPENING, CAUSING INABILITY TO OPEN BACK HATCH DOOR. NO EXCESSIVE PRESSURE WAS USED DURING OPENING, ONLY THE NORMAL GRIPPING MOTION TO OPEN THE LATCH. WHEN BROUGHT TO DEALERSHIP WE PURCHASED VAN FROM, WE WERE QUOTED $350, AS THEY NEEDED TO "TAKE THE WHOLE DOOR APART." WE TOOK THE VAN TO TWO OTHER PLACES FOR AN ESTIMATE, BOTH WHICH THOUGHT THIS WAS A RECALL ISSUE (THOUGH ACCORDING TO THE DEALERSHIP THIS WAS NOT A RECALL ISSUE). FINALLY WE BROUGHT THE VAN TO A PRIVATE MECHANIC WHO ORDERED THE $45 TOYOTA PART, AND HE WAS ABLE TO PLACE IT IN LESS THAN 30 MINUTES WITHOUT TAKING THE DOOR APART. *NM

NHTSA ID
10161452
Incident
Jun 10, 2006
Mileage
92,000 mi
Interior & seats
Filed Mar 31, 2006

WHILE TRYING TO OPEN THE TAILGATE/TRUNK ON MY VAN THE PLASTIC PIECE THAT I WOULD USE TO OPEN THE TRUNK SNAPPED AND BROKE. NOW I CAN NOT OPEN THE LATCH, CHANGE THE LIGHTS THAT ARE A SAFETY CONCERN. THIS PART WAS VERY FLIMSY AND PLASTIC IN NATURE AND WE DID NOTHING OUT OF THE ORDINARY THAN WE USUALLY WOULD DO BUT NOW WE CAN NOT USE THE TRUNK AT ALL. *JB

NHTSA ID
10154266
Incident
Mar 20, 2006
Body & structureInterior & seats
Filed Nov 16, 2005

ON BACK DOOR OF MINIVAN, THE OUTSIDE HANDLE BROKE WHEN WE SQUEEZED IT TO OPEN. THE DOOR CANNOT BE OPENED. WHY IS THERE NO RELEASE FROM THE INSIDE? THE QUOTE TO FIX IS $275-300. ALSO, ON THE REAR SLIDING DOOR (DRIVER SIDE, NOT AN AUTOMATIC SLIDING DOOR), THE PUSH-BUTTON LATCH "STICKS" SO THE DOOR WILL NOT LATCH WHEN CLOSING; WE HAVE TO PRY THE PUSH-BUTTON OUT WITH A KEY OR SCREW DRIVER SO THE DOOR WILL LATCH. *JB

NHTSA ID
10142935
Incident
Nov 1, 2005
Mileage
75,000 mi
Body & structureInterior & seats
Filed Sep 11, 2005

THIS COMPLIANT IS REGARDING TWO SPECIFIC SAFETY ISSUES WITH A 1999 TOYOTA SIENNA VEHICLE. ON NUMEROUS OCCASIONS THE REAR HATCH HANDLE HAS BROKEN. (3 HANDLES SO FAR) THERE IS NO RELEASE MECHANISM FROM THE INSIDE, SO THERE IS NO WAY TO GET OUT THE REAR OF THE VEHICLE IN CASE OF FIRE OR ACCIDENT DISABLING THE SIDE DOORS. THE PART IN QUESTION IS POORLY DESIGNED AND IS MADE OF PLASTIC. THE PLASTIC HANDLE IS UNDER SPRING TENSION AND ACCUATES A METAL PART TO RELEASE THE DOOR LATCH. THE PLASTIC IS TOO WEAK TO PUSH AGAINST THE METAL PART IN NORMAL USE. THE HANDLE SHOULD ALSO BE MADE OF METAL TO CURE THIS DEFECT. THE LATEST AND SECOND SAFETY DEFECT INVOLVES THE REAR REMOVABLE POD SEATS. THE SEAT TODAY WILL NOT LOCK IN THE NORMAL SEATED POSITION. AN OCCUPANT CAN PULL THE SEAT UP AND OUT OF THE TRACK IF THEY LEAN FORWARD ENOUGH. I WOULD ASSUME IN AN ACCIDENT THE ENTIRE SEAT WOULD FLY FORWARD AND CAUSE SERIOUS INJURY IN AN EMERGENCY SITUATION. *NM

NHTSA ID
10136146
Incident
Sep 11, 2005
Interior & seats
Filed Jun 17, 2004
1 injury reported

I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB

NHTSA ID
10078408
Incident
Apr 22, 2004
Mileage
41,000 mi
Interior & seats
Filed Jan 31, 2004

BATTERY WENT DEAD SUDDENLY. AFTERWARDS THE DOME FUSE WOULD BLOW INTERMITTENTLY. THIS KNOCKS OUT ALL INTERIOR LIGHTS AND THE DOOR LOCK CONTROL WILL NOT WORK UNLESS THE IGNITION IS ON. IT APPEARS THAT THE $250 INTEGRATION RELAY WAS SHORTED BY THE BATTERY FAILURE. *JB

NHTSA ID
10056251
Incident
Oct 16, 2003
Interior & seats
Filed Jan 31, 2004

SLIDING DOOR STICKS. CLEANED AND LUBRICATED DOOR SEALS AND CONTACT SURFACES. DOOR DOES NOT APPEAR TO BE LOOSE OR OUT OF ADJUSTMENT. I AM AFRAID THE DOOR HANDLE IS GOING TO BREAK OFF BECAUSE IT TAKES SO MUCH FORCE TO OPEN THE DOOR. *JB

NHTSA ID
10056250
Incident
Oct 17, 2003
Interior & seats
Filed Jan 1, 2004
2 injuries reported

1999 SIENNA PASSANGER SIDE DOOR. WHEN OPEN, IF ACTIVATED BY REMOTE OR INSIDE THE VEHICAL THE DOOR WILL CONTINUE TO CLOSE EVEN IF AN OBJECT IS IN THE PATH OF THE CLOSING DOOR. IT DOES NOT STOP AND WAIT OR WARN YOU IF SOMEONE/SOMETHING IS GOING TO BE CAUGHT IN THE DOOR. WHICH HAS HAPPEND TO MY HUSBAND AND MY SELF.YOU HAVE TO HAVE SOMEOME ELSE REVERSE THE DOOR TO LET YOU OUT OF IT CRUSHING YOU.THIS IS NOT SAFE. I HAVE SMALL CHILDREN GETTING IN /OUT IOF THIS VAN ALL DAY. THE REMOTE CAN BE ACCIDENTIALLY ACTIVATED BY HOLDING IT IN YOUR HAND OR PLACING ITON THE SEAT/FLOOR OF THE VAN. THIS IS WHAT HAPPEND TO US. THE REMOTE IS HYPERSCENTIVE MY PANIC BUTTON GOES OFF ALL OF TEH TIME JUST WHEN HOLDING THE REMOTE. MY HUSABND AND I RECIEVED LARGE SKIN AND MUSSLE BRUSING AND A FEW MOUMENTS OF PANIC.I DON'T KNOW WHAT WOULD HAPPEN IF SOMEONE WAS NOT AROUND TO DEACTIVATE THE DOOR? *AK

NHTSA ID
10051484
Incident
Dec 13, 2003
Interior & seats
Filed Aug 5, 2003

THE PASSENGER SIDE POWER DOOR HAS BEEN INTERMITTENT FOR SOME TIME BUT USUALLY WORKED AFTER SEVERAL ATTEMPTS. AT A CAR MILEAGE OF 77,000 THE DOOR OPENED AND WOULD NOT CLOSE. IT WAS CLOSED WITH GREAT FORCE BUT LOST CONTROL AND AUDIBLE WARNING SIGNALS.THIS CREATED A SAFETY PROBLEM WITH CHILDREN IN THE REAR SEATS.*AK

NHTSA ID
10030860
Incident
Jun 20, 2003
Mileage
65,000 mi
Interior & seatsSeat belts
Filed Jan 4, 2003
Crash reported2 injuries reported

WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO OPPORTUNITY TO TRY AND AVOID THE PARKED VEHICLE IN FRONT OF THE VAN. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SIDE SEAT WAS THROWN ABOUT IN THE BACK OF THE VAN AS HER SEAT BELT DID NOT LOCK IN POSITION, WHEN THE VAN STRUCK THE PICKUP THAT WAS STOPPED IN FRONT OF THE VAN. MY DAUGHTER AND I EXPERIENCED MUSCLE SPASMS FOLLOWING THE ACCIDENT. FURTHER AS MY DAUGHTER WAS EXPERIENCING SEVERE NECK PAIN FOLLOWING THE ACCIDENT, SHE WAS TAKEN TO A HOSPITAL FOR EVALUATION. TS

NHTSA ID
10000513
Incident
Dec 21, 2002
Interior & seats
Filed Jun 26, 2002

HI, I WAS OPENING THE TRUNK TO MY MINI VAN. IT IS A HORIZONTAL LATCH AND REQUIRES A SQUEEZE TO BE OPENED. UPON SQUEEZING, SOMETHING THAT FELT LIKE BRITTLE PLASTIC, SNAPPED AND BROKE. NOW THE DOOR CAN'T BE OPENED. THE QUOTE TO FIX IT IS $257. I DID NOT USE ANY MONUMENTAL FORCE TO OPEN THE DOOR, JUST A SMALL SQUEEZE. IT SEEMED TO BE A CHEAP PART THAT SNAPPED. I WONDER IF THIS HAPPENS OFFICE. THE SERVICE MANAGER SAID SHE THOUGHT THEY HAD REPAIRED ONE OTHER DOOR WITH THIS PROBLEM. OPEN THE DOOR.

NHTSA ID
763538
Incident
Jun 1, 2002
Interior & seats
Filed Jul 6, 2001

PUSH BUTTON ON BOTH SIDE SLIDING DOORS STICKS IN, PREVENTING LATCHING OF DOORS. HAVE TO JIMMY OUT THE PUSH BUTTON BEFORE THE DOOR WILL LATCH. LUBRICATION HELPS TEMPORARILY, BUT THE PROBLEM WORSENS DURING HOT DAYS. SERVICE DEPT. AT DEALER SAYS THAT THIS IS DUE TO A PROBLEM WITH THE LATCH ASSEMBLY. REPLACING IT, BUT NO GUARANTEE IT WON'T HAPPEN AGAIN.

NHTSA ID
747994
Incident
May 1, 2001
Interior & seats
Filed Jun 20, 2001

INTERMITTENTLY BOTH MANUAL SLIDING DOORS ARE UNABLE TO OPEN FROM INSIDE. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. STATED THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVERED UNDER A MANUFACTURES RECALL. *AK MANUFACTURER REPLACED LOCKS, THEY PAID FOR LOCKS AND CONSUMER PAID FOR LABOR. *SLC

NHTSA ID
890734
Incident
Jun 15, 2001
Interior & seats
Filed May 21, 2001

SLIDING DOOR DOES NOT LOCK INTO PLACE, CAUSING DOOR TO SHUT, WHICH COULD BECOME DANGEROUS WHEN PASSENGERS ARE ENTERING OR EXITING VEHICLE. PLEASE GIVE ANY FURTHER. *AK

NHTSA ID
888720
Interior & seats
Filed Apr 17, 2001

REAR TAILGATE DOOR UNABLE TO OPEN FROM OUTSIDE. DEALER / MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NHTSA ID
886148
Incident
Apr 15, 2001
Interior & seats
Filed Sep 13, 2000

REAR DOOR LATCHES DO NOT CATCH, PREVENTING DOORS FROM FULLY CLOSING. CONSUMER HAS CONTACTED DEALER. DEALER HAS REPLACED THE LATCHING MECHANISM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

NHTSA ID
870370
Interior & seats
Filed Aug 6, 2000

SLIDING DOOR STICKS TIGHTLY. DIFFICULT TO OPEN BOTH FROM OUTSIDE AND INSIDE. DEALERSHIP SAYS SPILLED JUICES BUT NOT. DOOR LATCHES REPLACED RELUCTANTLY. THIS IS A SAFETY CONCERN! PLEASE HELP. *AK

NHTSA ID
726823

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .