Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 27, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 215 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1999 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed Jul 27, 2010
TWO SEAT BELTS IN MY 1999 TOYOTA SIENNA HAVE GOTTEN "JAMMED". IT HAPPENED SUDDENLY WITH EACH BELT, AND THEY BOTH JAMMED IN THE SAME MONTH. THEY ARE NOT USABLE BECAUSE THEY WILL NOT RETRACT FAR ENOUGH TO BUCKLE, AND ONE IS EVEN STUCK RETRACTED OUT. THERE IS NOTHING THAT I CAN THINK OF THAT WOULD HAVE CAUSED THIS TO HAPPEN. THEY ARE NOW PERMANENTLY JAMMED, AND I CANNOT FIND A WAY TO FIX IT. TOYOTA WANTS TO CHARGE $350 PER SEAT BELT AND I CANNOT AFFORD THAT, SO THE FAILURE HAS NOT BEEN CORRECTED. I HAVE TALKED TO MANY OTHER PEOPLE WITH TOYOTA VEHICLES THAT HAVE HAD THE SAME PROBLEM. *TR
NHTSA ID
10345578
Incident
Jun 28, 2010
Mileage
133,678 mi
Interior & seatsSeat belts
Filed Jan 4, 2003
Crash reported2 injuries reported
WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO OPPORTUNITY TO TRY AND AVOID THE PARKED VEHICLE IN FRONT OF THE VAN. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SIDE SEAT WAS THROWN ABOUT IN THE BACK OF THE VAN AS HER SEAT BELT DID NOT LOCK IN POSITION, WHEN THE VAN STRUCK THE PICKUP THAT WAS STOPPED IN FRONT OF THE VAN. MY DAUGHTER AND I EXPERIENCED MUSCLE SPASMS FOLLOWING THE ACCIDENT. FURTHER AS MY DAUGHTER WAS EXPERIENCING SEVERE NECK PAIN FOLLOWING THE ACCIDENT, SHE WAS TAKEN TO A HOSPITAL FOR EVALUATION. TS
NHTSA ID
10000513
Incident
Dec 21, 2002
Seat belts
Filed Jul 22, 2002
TRYING TO REPORT A FAILURE OF A CHILD SAFETY SEAT. PLEASE ADVISE PROCESS TO DO SO.*AK
NHTSA ID
764553
Seat belts
Filed Jul 15, 2002
SEAT BELT LOCKED IN PLACE AND DID NOT LET THE CHILD OUT OF THE SEAT. CONSUMER CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NHTSA ID
8013858
Incident
Jul 12, 2002
Seat belts
Filed Oct 2, 2001
MIDDLE REAR SEAT SEATBELT AND BUCKLE WILL NOT STAY TIGHT, CHILD IS ABLE TO WIGGLE RIGHT OUT OF SEAT. SEAT BELT KEEPS GETTING WIDER AND WIDER THE MORE ONE PULLS ON IT. CONSUMER CONTACTED DEALER, AND THE DEALER STATED THERE WAS NO PART AVAILABLE TO FIX THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
897236
Incident
Oct 1, 2001
Seat belts
Filed Sep 12, 2000
1 injury reported
THE MECHANISM THAT RETRACTS SEAT BELT, HAS A RATCHET OPTION FOR CAR SEAT USAGE. DURING NORMAL DRIVING, THE MECHANISM TURNS INTO RATCHET MODE, TIGHTENING AND TRAPPING CHILD IN BELT. IT LEFT RED BURN ON CHILDS STOMACH. SOFFOCATION COULD HAVE RESULTED IN DEATH HAD THE CHILD BEEN SLEEPING DURING THIS TRIP. TOYOTA CHECKED OUT SEAT BELT LATCH ( NOT MECHANISM ) AND STATED NO LATCH DEFECT. THEY IGNORED THE MULTIPLE COMPLAINTS THAT THE MECHANISM IS DEFECTIVE. *AK
NHTSA ID
731218
Incident
Jun 24, 2000
AirbagsSeat belts
Filed Mar 17, 2000
Crash reported
VEHICLE EXPERIENCED A FRONTAL COLLISION AT 45 MPH IN WHICH BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SEAT BELT, AND MIDDLE CAPTAIN'S SEAT BELT BEHIND PASSENGER'S SEAT, FAILED TO OPERATE. NO INJURIES REPORTED, AND MANUFACTURER WAS NOTIFIED. *AK
NHTSA ID
858713
Incident
Jan 17, 2000
Seat belts
Filed May 13, 1999
DUE TO LOCATION DEFECTIVE REAR LEFT SIDE SHOULDER BELT GOT STUCK IN A "LOCKED" POSITION WHEN IT WAS NOT SUPPOSE TO BE IN THAT POSITION. CHILD GOT TANGLED IN THE LOCKED SHOULDER BELT SINCE SHOULDER BELT BUCKLE WAS AT THE CHILD'S NECK, WHICH ALMOST STRANGLED THE CHILD, THE MOTHER HAD TO CUT THE SHOULDER BELT INORDER TO GET THE CHILD OUT. THERE HAVE BEEN PROBLEMS WITH THE SEATBELT SYSTEM REGARDING IT LOCKING UP WHEN IT'S NOT SUPPOSE TO. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
837914
Incident
Apr 15, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own