Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TOYOTA 1999 SIENNA CE: STEERING PULLS TO LEFT. I HAVE TO HOLD STEERING TIGHT TO KEEP IT TO RIGHT. I ALREADY GOT ALIGNMENT DONE TWO TIMES AND NEW TIRES CHANGED BUT PULLING TO LEFT STARTS RIGHT AWAY. IT IS VERY DISAPPOINTING. *TR
SHORTLY AFTER PURCHASING MY 1999 TOYOTA SIENNA MINIVAN, IN MAY, 1999, I NOTICED A SEVERE PULLING TO THE RIGHT. I COULD NOT LET GO OF MY STEERING WHEEL FOR EVEN A SECOND OR THIS VEHICLE WOULD PULL. I TOOK IT TO OUR LOCAL TOYOTA DEALERSHIP (NEILL SANDLER IN MURFREESBORO, TN) AND THEY SAID THERE WAS NOTHING WRONG WITH IT. I TOOK IT ANOTHER DEALER AND THE LADY WORKING THERE JUST ACTED LIKE IT WAS IN MY HEAD. LATER I TRIED TAKING IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY WOULD NOT DIAGNOSE IT SINCE I HAD TAKEN IT TO THE OTHER DEALERSHIP - WOULD NOT EVEN LOOK AT THE PROBLEM. RIGHT BEFORE THE WARRANTY EXPIRED, IN 2002, MY HUSBAND TOOK IT TO THE LOCAL DEALER AND THE LADY THERE STILL ACTED LIKE WE WERE CRAZY. LUCKILY, THE SERVICE MANAGER OVERHEARD OUR CONVERSATION AND OFFERED TO DRIVE THE VEHICLE. AFTER RETURNING FROM HIS DRIVE, HE STATED THAT IT WAS THE WORSE DRIVEN VEHICLE HE HAD EVER BEEN IN. THEY ENDED UP BENDING THE FRAME AS THE PROBLEM COULD NOT BE "SOLVED" ANY OTHER WAY AND HE ALSO SUGGESTED THAT AFTER BUYING NEW TIRES IT WOULD BE BETTER, AND IT WAS, FOR A WHILE. SINCE THAT TIME, WE HAVE CONTINUED TO HAVE TROUBLE WITH IT, AND HAVE PURCHASED AT LEAST THREE SETS OF FRONT TIRES FOR THE VEHICLE. IT CONTINUES TO PULL AND WE JUST THOUGHT THAT IT MIGHT BE WORTH MENTIONING AFTER SEEING YOUR WEBSITE. *JB
ALL THE ABOVE DATA IS AN ESTIMATE BECUASE WE ARE WAITING FOR COPIES OF ALL MAINTENANCE AND REPAIR RECORDS FROM TOYOTA - - BUT WE HAVE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE INCLUDING SCREECHING BRAKES, LEFT VEER WHEN DRIVING, BAD TRANSMISSION (REPLACED TWICE),SMOG CHECK FAILURE DUE TO OXYGEN SENSOR AND/OR ENGINE PROBLEMS, CLUNKING NOISES IN ENGINE, A SHUDDERING OF VEHICLE WHEN DRIVING OR BRAKING. THE CAR HAS BEEN AT DEALERS FOR AS LONG AS 3 WEEKS; DEALER ADMITS NOT KNOWING WHAT IS WRONG. FAILED
THE TIRES SHOWED SIGNS OF EXCESSIVE WEAR EVERY 15000 TO 20000 MILES. DEALER HAD FRONT AND REAR SUSPENSION ALIGNED. THE TIRES WERE ROTATED, BUT EXCESSIVE WEAR STILL OCCURRED. THE DEALER ADMITTED SOMETHING WAS WRONG WITH THE ALIGNMENT. *AK THE FIRST SET OF TIRES WAS REPLACED AT 17K MILES, 2ND 39K MILES. IN ANY EVENT, THE CAR CONTINUED TO PULL TO THE LEFT DESPITE THE ALIGNMENT AND ROTATION.*CB *JB
PULLING TO ONE SIDE CONSTANT. TIRES CROSS-ROTATED AND PULL CHANGES TO OPPOSITE SIDE. TIRES REPLACED, PROBLEM RECURS. TIRES HAVE BEEN REPLACED TWO TIMES WITHOUT PERMANENT FIX. TIRES HAVE GOTTEN ONLY 15,000 MILES AND 5,000 MILES RESPECTIVELY. UNSAFE DRIVING CONDITIONS WITH PULL AND POTENTIAL FOR TIRE BLOWOUT DUE TO PREMATURE WEAR.U. *AK
UNSTABLE SUSPENSION, VAN PULLS TO LEFT, RECURRING ELECTRICAL FAILURES. *AK
CONSTANT PULL TO RIGHT. TIRES ROTATED AND THEN SEVERE VIBRATIONS AT 60 MPH. NEW TIRES AT 17,500 MILES AND REPLACED INNER RACK RODS, BUT PULL CONTINUES. *AK
I HEAR A METALLIC "POPPING" NOISE FROM THE FROM WHEEL AREA WHEN I BACKUP OR BEGIN TO DRIVE. THE VAN HAS BEEN LOOKED AT TWICE BY DEALER AND THE SERVICE TECHS ARE UNABLE TO DUPLICATE THE NOISE. *AK
WHEN DRIVING VEHICLE PULLED TO THE RIGHT. CONTACTED DEALER, AND THEY HAVE DONE AN ALIGNMENT TWICE, AND VEHICLE IS STILL HAVING THE PROBLEM. *AK
THIS VEHICLE HAS A DANGEROUS "DRIFTING" PROBLEM, THE VEHICLE IS HARD TO CONTROL WHEN TRAVELING ON THE HIGHWAY. THE STEERING COLUMN HAS BEEN REPLACED BY DEALER, BUT THE PROBLEM STILL EXISTS. I HAVE APPOINTMENT TO RETURN THE VEHICLE TO THE SERVICE DEPT. AGAIN. THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE INVESTIGATED. THERE ARE SEVERAL OTHER ISSUES WITH THE VAN, I'M HOPING THE DEALER CAN RECTIFY. *AK
THERE IS A "ROAD DRIFT" PROBLEM. ALIGNMENTS HAVE NOT FIXED THE ROAD DRIFT PROBLEM.
WHILE TRAVELING STEERING WHEEL PULLED TO LEFT, CAUSING CONSUMER TO FIGHT WITH THE STEERING WHEEL TO RETURN TO NORMAL. MANUFACTURER HAS BEEN CONTACTED . PLEASE PROVIDE FURTHER INFORMATON. *AK
SINCE DAY ONE THE VEHICLE PULLED TO THE LEFT WHEN MOVING FORWARD. THE DEALER HAS TRIED REALIGNMENT/NEW TIRES. THIS GREATLY REDUCED THE PULLING BUT THE VEHICLE STILL EXHIBITS A BIAS TO STEER INTO ON COMING TRAFFIC (LEFT). A TOYOTA TECHNICIAN HAS TOLD ME THE FIX WOULD BE TO REPLACE THE REAR AXLE BEAM.
VEHICLE PULLS TO THE RIGHT, HAS BEEN REALIGNED BUT CONTINUES TO PULL.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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