Interior & seats
Filed Jan 28, 2019
AUTOMATIC DOORS CONTINUING TO MALFUNCTION. I MADE A COMPLAINT TO DEALER ALMOST IMMEDIATLEY AFTER PURCHASE AND PROBLEM PERSISTS...I HAVE HAD MY DOORS REPAIRED SEVERAL TIMES AND I NOW HAVE 2 NON FUNCTIONING DOORS! IT HAS ALSO BEEN REPORTED TO MY CAR DEALER THAT THE REAR PASSENGER DOOR HAS OPENED WHILE I WAS DRIVING ON THE THRUWAY WITH MY CHILDREN.. I HAVE ALSO CALLED TO REPORT THE ISSUE AND TO PUT IN A COMPLAINT TO TOYOTA AND STILL HAVE THE ISSUE.
- NHTSA ID
- 11172680
- Incident
- Jan 12, 2011
- Mileage
- 1,200 mi
Interior & seats
Filed Sep 17, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
- NHTSA ID
- 11129823
- Incident
- Sep 17, 2018
- Mileage
- 164,000 mi
Interior & seats
Filed Dec 15, 2016
THE LATCH ON THE BACK DOOR MELTS WHEN THE WEATHER IS HOT, LEAVING A BLACK, TARRY MESS IN MY HANDS. NOW THAT THE WEATHER IS COLD, THE LATCH ON THE BACK DOOR IS FROZEN SOLID, MAKING IT EXTREMELY DIFFICULT TO OPEN THE BACK DOOR AT ALL. THIS COULD BE DANGEROUS IF I NEED TO OPEN IT QUICKLY. THE VAN IS, OF COURSE STATIONARY WHEN I TRY TO OPEN THE DOOR. THE DASHBOARD ALSO MELTS IN THE HEAT. *TR
- NHTSA ID
- 10935508
- Incident
- Dec 14, 2016
- Mileage
- 65,000 mi
Body & structureElectricalInterior & seats
Filed Sep 3, 2014
REAR POWER DOORS LOCK UP AND DO NOT WORK. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES. DRIVER SIDE REAR POWER DOOR NOW DOES NOT OPEN. *TR
- NHTSA ID
- 10630274
- Incident
- Oct 26, 2012
- Mileage
- 100,000 mi
Interior & seats
Filed Jun 25, 2014
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR CABLE ASSEMBLY PROBLEMS. *SMD THE CONSUMER STATED A FEW MONTHS AGO, HE HAD ENDLESS PROBLEMS WITH THE LATCH ASSEMBLY ON BOTH SLIDING DOORS, WHICH THE DEALERSHIP REPAIRED, AS THEY STATED IT WAS ON RECALL. THE CONSUMER HAD TO GO BACK SEVERAL TIMES, BEFORE THEY FINALLY FIXED IT. SOON AFTER, THE PROBLEM WITH THE CABLE ASSEMBLY ON THE PASSENGER SIDE DOOR CROPPED UP, AND SURPRISINGLY, THAT PARTICULAR PART WAS NOT RECALLED. DUE TO THE FAILURE OF THE CABLE, THE CONSUMER WAS UNABLE TO OPEN THE DOOR.
- NHTSA ID
- 10605265
- Incident
- Jun 2, 2014
ElectricalInterior & seats
Filed Jun 12, 2014
PASSENGER POWER SLIDING DOOR STOPPED WORKING. THE DEALER INFORMED THE CONSUMER, THE ISSUE WAS WITH THE CABLE ASSEMBLY. THE CONSUMER FURTHER FOUND OUT, THE PART WAS RECALLED ON PREVIOUS MODELS. WITH THE CABLE ASSEMBLY BROKEN, THE DOOR WOULD UN-LATCH, BUT COULD NOT BE MOTORIZED TO OPEN.
- NHTSA ID
- 10597969
- Incident
- Apr 19, 2014
- Mileage
- 94,353 mi
Interior & seats
Filed Nov 25, 2013
I JUST PURCHASED THIS CAR USED AN LOVE IT EXCEPT FOR ONE THING: THE HEAD REST PUSHES MY HEAD FORWARD WHEN SITTING UPRIGHT. I HAVE GOOD POSTURE AND SIT VERTICALLY AND THE HEADREST FORCES MY HEAD FORWARD, CAUSING NECK PAIN. RECLINING THE SEAT MAKES IT DIFFICULT TO REACH THE STEERING WHEEL. I'M A FEMALE WHO IS 5' 8" BUT WITH DISPROPORTIONATELY LONG LEGS AND A SHORT TORSO. I CANNOT MOVE THE SEAT TOO FAR FORWARD SINCE IT CRAMPS MY LEGS. AN ADJUSTABLE HEADREST ANGLE WOULD ALLOW ME TO HAVE THE HEADREST PROTECT ME FROM WHIPLASH IN AN ACCIDENT WITHOUT INDUCING DISCOMFORT EVERY TIME I DRIVE. *TR
- NHTSA ID
- 10553797
- Incident
- Nov 21, 2013
- Mileage
- 32,000 mi
Interior & seats
Filed Apr 17, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH WHEN HE ATTEMPTED TO SWITCH OFF THE INTERIOR LIGHTS AND INSTEAD, HAPHAZARDLY ENGAGED THE AUTOMATIC DOOR SWITCH, CAUSING THE SIDE SLIDING DOORS TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10455487
- Incident
- Apr 14, 2012
- Mileage
- 50,000 mi
Interior & seats
Filed Jul 6, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH THE SECOND REAR SEAT MOVED BACK AND FORTH WHILE TWO CHILDREN WERE SEATED IN THEM. ONE OF THE CHILDREN SUSTAINED AN INJURY TO HER LEG WHEN IT HIT THE REAR OF THE FRONT PASSENGER SEAT. THE CONTACT STATED SHE STOPPED THE VEHICLE WHEN SHE GOT A CHANCE TO CHECK THE CHILDREN. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE WHENEVER THE FAILURE OCCURRED TO MAKE SURE THE PASSENGERS WERE NOT INJURED. THE FAILURE OCCURRED THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE SEAT LUNGED FORWARD WITH A CHILD IN IT BUT HE WAS NOT INJURED. THE APPROXIMATE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE WAS 3,100.
- NHTSA ID
- 10341589
- Incident
- Jun 18, 2010
- Mileage
- 2,800 mi
Interior & seats
Filed Apr 16, 2010
SLIDING DOOR DRIVER'S SIDE ON 9 MONTH OLD 2010 TOYOTA SIENNA HAS FAILED TWICE IN PAST THREE MONTHS. THE SLIDING DOOR CLOSES AND IS UNABLE TO RE-OPEN. PREVIOUS TO THE TWO FAILURES, DOOR HAS ONLY BEEN LOCKED AND CLOSED USING REMOTE CONTROL, HANDLE FROM OUTSIDE, OR LOCKED AUTOMATICALLY UPON ACCELERATING. BECAUSE AN INFANT OCCUPIES THE SEAT FOR THAT DOOR 100% OF THE TIME, DOOR IS NEVER OPENED OR LOCKED FROM THE INSIDE AND IS NEVER TOUCHED BY PASSENGERS FROM THE INSIDE. DEALERSHIP INDICATES THAT THE INSIDE LOCK LEVER IS BEING MANUALLY FORCED PAST THE LOCK POSITION WHEN CLOSING THE DOOR; HOWEVER, THE INSIDE LOCK LEVER HAS NEVER BEEN USED AT ALL BY ANY OF THE OWNERS. DEALER REASSEMBLED THE LOCK CONTROLLER TO CORRECT THE ISSUE THE SECOND TIME. *TR
- NHTSA ID
- 10325943
- Incident
- Apr 15, 2010
- Mileage
- 7,300 mi
Body & structureElectricalInterior & seats
Filed Apr 12, 2010
MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR
- NHTSA ID
- 10325214
- Incident
- Apr 12, 2010
- Mileage
- 418 mi
Body & structureInterior & seats
Filed Feb 2, 2010
2010 TOYOTA SIENNA REAR LIFTGATE AUTOMATICALLY CLOSES ON OCCASION WITHOUT PUSHING THE KEY FOB OR THE INTERIOR BUTTON. IT HAS OCCURRED 5 TIMES IN THE LAST 2 WEEKS. NO ONE HAS BEEN HIT BY THE DOOR YET BECAUSE WE ARE AWARE OF IT HAPPENING. I WILL BE CONTACTING THE DEALER TOMORROW. NO OTHER ACTION HAS BEEN TAKEN. *TR
- NHTSA ID
- 10303998
- Incident
- Feb 2, 2010
- Mileage
- 7,774 mi
ElectricalInterior & seatsOther / unspecified
Filed Jan 29, 2010
WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN IS WHAT IF THE SENSOR DOES NOT ACTIVATE AND YOU ARE STUCK IN THE DOOR/BUMPER AREA? I AM TAKING CAR TO DEALERSHIP BUT THEY CLAIM TO HAVE NEVER HEARD OF A PROBLEM LIKE THIS. *TR
- NHTSA ID
- 10303156
- Incident
- Nov 10, 2009
- Mileage
- 8,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.