EngineOther / unspecifiedSteering
Filed Mar 10, 2022
The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no open recalls associated with the failure. The failure mileage was approximately 115,000.
- NHTSA ID
- 11456022
- Incident
- Mar 9, 2022
- Mileage
- 115,000 mi
Other / unspecified
Filed Jul 19, 2019
YEARS AGO, RESPONDING TO A RECALL ABOUT SPARE TIRE ASSEMBLY, THE DEALERSHIP SAID I WAS "FINE." ON 6 /23/2019, WHILE DRIVING AT HIGHWAY SPEED, NORTH TOWARD LAKE GEORGE, NY, JUST SOUTH OF EXIT 18, THERE WAS A LOUD THUMP UNDER THE VEHICLE, AND AS I WAS SITTING IN THE PASSENGER SEAT, SAW THE TIRE FLY OUT AND SLIDE ONTO THE GRASSY MEDIAN OF THE HIGHWAY. DRIVER ALSO SAW IT IN THE REAR VIEW MIRROR. WE WERE UNABLE TO STOP OR RETRIEVE THE TIRE. WHEN WE RETURNED FROM TRIP, I CALLED DEALER SERVICE REP. AND ASKED: WASN'T THIS DEFECTIVE SPARE TIRE ASSEMBLY PART OF AN OLD SAFETY RECALL? SERVICE REP. SAID THEY WOULD FIX SPARE TIRE ASSEMBLY. I DEMANDED THEY ALSO INCLUDE THE SPARE TIRE. AFTER CALLING TOYOTA, THEY AGREED. VEHICLE IS BEING WORKED ON.
- NHTSA ID
- 11233475
- Incident
- Jun 23, 2019
- Mileage
- 144,000 mi
Other / unspecified
Filed May 31, 2019
NOTICED EXCESSIVE TIRE WEARING ON ONE OF THE REAR WHEELS. ALIGNMENT SHOP SAID IT'S CAUSED BY ALIGNMENT ISSUE OF THE REAR WHEEL AND UNFORTUNATELY IT'S NOT ADJUSTABLE. WHEN I SEARCHED ONLINE, I SAW MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME ISSUE.
- NHTSA ID
- 11217176
- Incident
- May 1, 2018
- Mileage
- 55,000 mi
Other / unspecified
Filed Jul 18, 2018
I PURCHASED MY MINIVAN WITH 70,000 MILES ON IT AND NEW TIRES. BY THE TIME I ROTATED THE FIRST TIME, THE FRONT TIRE ON THE INSIDE WAS STARTING TO WEAR DOWN FASTER THAN NORMAL. I HAD THE TIRES ROTATED IMMEDIATELY AND THEN CHECKED THE SUSPENSION AND ALIGNMENT. THE MECHANIC SAID THAT THE ALIGNMENT IS OK. OVER THE NEXT 20,000 MILES AND 3 ROTATIONS LATER, ALL THE TIRES ARE WORN ON THE INSIDE DUE TO SOMETHING IN THE FRONT SUSPENSION/DESIGN AREA.
- NHTSA ID
- 11112195
- Incident
- Sep 1, 2016
- Mileage
- 76,000 mi
Other / unspecified
Filed May 11, 2016
2010 SIENNA SPARE TIRE RECALL: MY SPARE TIRE COMPLETELY FELL OFF MY CAR WHEN I WAS DRIVING - NOT SURE IF IT CAUSED AN ACCIDENT OR DEATH BEHIND MY CAR. TOOK VEHICLE TO THE DEALER AND THEY APPLIED THE RECALL FOR THE SPARE TIRE CARRIER, BUT THEY GAVE ME MY VEHICLE BACK WITHOUT A SPARE TIRE. I HAVE BEEN DRIVING FOR 2 WEEKS WITH 4 KIDS IN MY CAR WITHOUT A SPARE TIRE. THIS IS A SERIOUS SAFETY ISSUE, MADE WORSE BY INCOMPETENT DEALER PERSONNEL. I WAS TOLD I WOULD HAVE TO BUY A NEW SPARE TIRE. AFTER ESCALATING THE ISSUE THROUGH THE TOYOTA CALL CENTER, THEY ARE NOW OFFERING ME A USED SPARE TIRE AS A REPLACEMENT. REPLACEMENT SPARE TIRE SHOULD NOT BE CUSTOMER RESPONSIBILITY DUE TO CARRIER FAILURE, ESPECIALLY WHEN IT COULD HAVE CAUSED DEATH BEHIND MY CAR. RECOMMEND THAT NHTSA FORCE TOYOTA TO MAKE SPARE TIRE REPLACEMENT PART OF OFFICIAL RECALL OR EDUCATE DEALERS ON HOW TO AUTHORIZE IMMEDIATE REPLACEMENT.
- NHTSA ID
- 10864331
- Incident
- Apr 20, 2016
- Mileage
- 79,000 mi
Body & structureOther / unspecifiedTires & wheels
Filed May 18, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN
- NHTSA ID
- 10717016
- Incident
- Dec 20, 2013
Other / unspecifiedTires & wheels
Filed Mar 19, 2015
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
- NHTSA ID
- 10695279
- Incident
- Sep 19, 2013
Body & structureOther / unspecifiedTires & wheels
Filed Dec 10, 2014
I GOT A FLAT TIRE ON I-95, USED THE SPARE WHEEL, NOW I AM UNABLE TO GET THE SPARE WHEEL BACK UP UNDER MY TOYOTA SIENNA. THE TOYOTA SAFETY INTERIM NOTICE RECALL #E1S STATES "EXCESSIVE CORROSION MAY OCCUR ON THE END OF THE SPARE TIRE CARRIER CABLE," WHICH IS THE CASE FOR MY SIENNA. I HAVE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371 AND THEY KEEP ON SAYING THAT TOYOTA HAS NOT YET COME UP WITH A REMEDY FOR THIS SITUATION. I TOOK MY SIENNA TO THE TOYOTA LUSTINE DEALERSHIP IN WOODBRIDGE, VA, BUT THEY WERE UNABLE TO FIX THE PROBLEM. MY SIENNA IS A VANPOOL FOR SIX PEOPLE COMMUTING BETWEEN WOODBRIDGE, VIRGINIA AND WASHINGTON, DC EVERY DAY. I NEED TO HAVE MY SPARE WHEEL PROPERLY IN PLACE. IT HAS BEEN OVER A HALF A YEAR. PLEASE HELP. *TR
- NHTSA ID
- 10663413
- Incident
- Jun 5, 2014
- Mileage
- 89,000 mi
ElectricalOther / unspecified
Filed Sep 26, 2011
PURCHASED NEW 2010 SIENNA VAN. REMOTE CONTROL FAILED BEGINNING OF SEPT 2011. TOOK IT BACK TO DEALERS AND WAS CHARGED TO RE-PROGRAM. *TR
- NHTSA ID
- 10427243
- Incident
- Sep 1, 2011
Other / unspecifiedTires & wheels
Filed Jun 13, 2011
TL* THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE A SPARE TIRE, EVEN THOUGH THE OWNER'S MANUAL STATED THAT THE VEHICLE DID HAVE A SPARE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE DID NOT COME WITH A SPARE TIRE DESPITE WHAT WAS STATED IN THE MANUAL. THE CONTACT BELEIVED IT TO BE A SAFETY ISSUE BECAUSE THE VEHICLE WAS SOLD UNDER THE IMPRESSION THAT A SPARE TIRE WAS AVAILABLE AND COULD BECOME STRANDED BECAUSE OF A TIRE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,600.
- NHTSA ID
- 10406144
- Incident
- Jun 6, 2011
- Mileage
- 20,600 mi
ElectricalInterior & seatsOther / unspecified
Filed Jan 29, 2010
WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN IS WHAT IF THE SENSOR DOES NOT ACTIVATE AND YOU ARE STUCK IN THE DOOR/BUMPER AREA? I AM TAKING CAR TO DEALERSHIP BUT THEY CLAIM TO HAVE NEVER HEARD OF A PROBLEM LIKE THIS. *TR
- NHTSA ID
- 10303156
- Incident
- Nov 10, 2009
- Mileage
- 8,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.