Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 26, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 229 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2015 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsSeat belts
Filed Mar 26, 2025
Water intrusion from front sunroof when vehicle is parked at a 5% grade with the nose downward. Multiple vehicles exhibit this issue. Toyota is not creating any TSB and will mot even remedy it even if we have an extended warranty. Here is a link to the discussion thread: [XXX] I have not posted on this thread but I have the exact same issue for years. Toyota dealerships want me to first pay $1000 in labor to pull down the headliner and test. Then ask the warranty to cover the assembly, if they don't cover it... then I am on the hook for the work. The missing seam sealer is a common issue that will not manifest inside the 3yr / 36k mile warranty. My issue started around 2020 that I noticed and every dealership would not help me other than place a large burden on me. This can impact the electrical and the airbag curtains. The issue needs to have a seal sealer added to the sunroof assembly as the fix. As a family vehicle, this is a dangerous issue for multiple occupants in a single 7 or 8 person hauler minivan. Please ask Toyota remedy this issue that has been going on for over a decade. Please ask them to stop forcing customers to have sunroofs and panoroofs... when they can't build it correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11650866
Incident
Jan 1, 2021
AirbagsBrakes
Filed Feb 1, 2023
Crash reported1 injury reported
The contact called on behalf of his mother who owns a 2015 Toyota Sienna. The contact stated while his mother was driving 15 MPH, the brake pedal was depressed but failed to respond, causing the vehicle to crash into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. Both the contact's mother and the other driver received assistance from emergency units. The contact's mother sought medical assistance and was informed that she had sustained soreness in the neck muscle. The contact was unsure whether the other driver sustained any injuries. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop but was not repaired. The vehicle was then towed to the residence. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 93,955.
NHTSA ID
11505051
Incident
Jan 28, 2023
Mileage
93,955 mi
Airbags
Filed Jan 22, 2020
Crash reported1 injury reported
I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO AVOID AND BRAKE WAS NOT HELPFUL.
NHTSA ID
11301075
Incident
Jun 10, 2016
Mileage
7,000 mi
Airbags
Filed Jul 9, 2019
Crash reported
MY VEHICLE WAS RECENTLY STOLEN. IT WAS RECOVERED AS A CRASHED ABANDONED VEHICLE BY THE GLEN RIDGE POLICE DEPARTMENT (CASE #19-20437). THE VEHICLE SUFFERED AN APPARENT MAJOR FRONTAL COLLISION BUT THE AIRBAGS FAILED TO DEPLOY (SEE IMAGES). I AM REPORTING THIS FAILURE FOR YOUR INVESTIGATIVE REFERENCE. I HAVE NO FURTHER DETAILS AS IT WAS NOT IN MY POSSESSION WHEN THE COLLISION TOOK PLACE.
NHTSA ID
11230494
Incident
Jul 3, 2019
Airbags
Filed May 2, 2017
Crash reported1 injury reported
I WAS HIT HARD DIRECTLY ON SIDE AND SIDE AIRBAGS DIDN'T DEPLOY. MY VEHICLE WAS TOTALED. MY VEHICLE WAS MOVING MAYBE 5 MILES PER HOUR AND I WAS TURNING LEFT.
NHTSA ID
10983019
Incident
Apr 12, 2017
Mileage
55,000 mi
Airbags
Filed Apr 10, 2017
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10971583
Incident
Apr 10, 2017
Airbags
Filed Mar 8, 2017
Crash reported2 injuries reported
I WAS TRAVELING WEST ON RT 202 (BUTLER BLVD) IN JACKSONVILLE, FL. MY SPEED WAS 65MPH AND I WAS IN THE MIDDLE LANE. I WAS DRIVING AND MY SON, CHRISTOPHER, WHO IS DISABLED WAS SITTING IN THE MIDDLE ROW CENTER IN HIS WHEELCHAIR WHICH WAS ANCHORED TO THE FLOOR BY FOUR TIE-DOWNS. A CAR TRYING TO PASS US IN THE OUTSIDE LEFT LANE HIT MY VEHICLE IN THE DRIVERS SIDE REAR AND CAUSED US TO SPIN IN THE ROADWAY. AFTER WE CAME OUT OF THE SPIN WE HIT THE CONCRETE BARRIER DIVIDING THE ROADWAY. MY VEHICLE WAS TOTALED WITH EXTENSIVE DAMAGE TO FRONT AND FRAME. MY SON AND I WERE SLIGHTLY INJURED BUT NOT TREATED ON THE SCENE. MY AIRBAGS DID NOT DEPLOY? NOT THE ONES IN THE FRONT OR THE SIDE AIRBAGS DID NOT DEPLOY? THIS IS A CONVERSION ACCESSIBLE VEHICLE THAT HAS BEEN ALTERED FROM THE ORIGINAL. I HAVE RE-PURCHASED THE SAME TYPE OF VEHICLE AND I WANT TO BE SURE THAT THE AIRBAGS ARE WORKING? TOYOTA HAS ALREADY PULLED THE "BLACK BOX" AND STARTED THEIR INVESTIGATION. I JUST WANT TO BE SURE THAT I GET THE "TRUE" CAUSE OF WHY THE AIRBAGS DID NOT DEPLOY?
NHTSA ID
10959516
Incident
Feb 13, 2017
Mileage
43,000 mi
Airbags
Filed Jul 20, 2016
THE AIRBAG ON/OFF INDICATOR STAYS OFF EVEN WHEN AN ADULT IS SITTING ON THE PASSENGER SEAT. THE ISSUE IS NOT THERE IN MY 2014 TOYOTA CAMRY. THE DEALER KOONS TOYOTA VERIFIED THAT SENSOR IS REGISTERING CORRECT WEIGHT. THE DEALER STATES THAT TOYOTA DOES NOT TELL THEM THAT AT WHAT WEIGHT THE AIRBAG SHOULD TURN ON. THE DEALER'S TEST WEIGHT OF 66LB "ON THE SEAT" DID NOT TURN IT ON. THE DEALER TEST REPORT IS ATTACHED. THANKS
NHTSA ID
10886060
Incident
Apr 8, 2016
Mileage
3,000 mi
Airbags
Filed Jun 1, 2016
Crash reported3 injuries reported
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
NHTSA ID
10871836
Incident
Apr 24, 2016
Mileage
54,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own